Find Luxury Hotels in Lowell, MA

"A/C Filter had been cleaned, which the often are overlooked, thank you. A bit of a rattle noise, at times and controls somewhat confusing. Took a while to trust it was actually on at desired temperature. Staff: All decent, but one sour puss, from first confirmation call to actually meeting him. Needs to learn to smile and say hello. A stark contrast to remaining staff. Housekeeping: Had to remind a few to speak w/soft voice early a.m. while guests slept. They did. Desk nor head housekeeping has an envelope available nor can break a 20 for tips. Any House staff can pick it up; including one who never touched the room while I was there. Just sayin'. Get those tips to who deserves it. Return calls promises by same minimalist staffer mentioned above. Zero call from one of the front desk supers or the head housekeeper. I doubt he ever passed it on. Just my instincts. Done a lot of travelling by age 76. Otherwise a lovely stay. Will return"

"Great experience! Great staff Fair Price"

"Everything was good, check in was easy. Only a 15 minute walk to the Ttrain to get you into the city without having to drive and deal with parking. Only issue i had was i paid for late check out, it was approved, i paid 30 dollars to be able to leave at 1pm. Once 12pm came along i had someone knock on the door, i stated that i paid for late check out, then fast forward 25 minutes and ANOTHER different person knocked on the door AGAIN. Ive had this issue at other hotels as well, its incredibly annoying when you pay money, especially 30 dollars for a couple extra hours and people continuously try and ask you when your leaving like its not in my charge history that i paid 30 dollars to stay till 1pm"

"Clean room. Concierge staff very pleasant and professional."

"Greatest hotel in Cambridge!"

"There was a fight across the hall for an hour with yelling and door slamming. A staff member did come up after a couple of us on the floor called but the couple were leaving the room by that point. It’s not the hotel, but rather who stays there that is a bit scary. "

"For a hotel that’s been around a long time, the rooms were very nice! Showers were new and water pressure great. Large tvs and very comfortable bed."

"Clean, friendly staff, quiet "

"The place is a bit worn out, hallways need a good cleaning and my room on the third floor as well as the entire place smelled like cooked bacon. The ventilation is not good especially that the restaurant is in the middle of the hotel"