航空写真

クラブ ホテル カジノ ルートラキの口コミ

5 out of 5
クラブ ホテル カジノ ルートラキ
48 Posidonos Street, Loutraki-Agioi Theodoroi, Peloponnese

口コミ

8.0

とても良い

評価 10 - 440 件の口コミ中 143 件が非常に良い" "
評価 8 - 440 件の口コミ中 180 件が良い" "
評価 6 - 440 件の口コミ中 80 件が普通" "
評価 4 - 440 件の口コミ中 25 件が不満" "
評価 2 - 440 件の口コミ中 12 件が非常に不満" "

8.6/10

清潔度

8.0/10

スタッフとサービス

7.8/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

6/10 (普通)

Akira

2023 年 10 月に 3 泊滞在

8/10 (良い)

Dionne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was beautiful.
2024 年 3 月に 7 泊滞在
Adminからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Dionne,Thank you for choosing our resort for your holidays and for taking a moment to share your wonderful review! We strive to provide a wide range of services that enhance our guests' stay and we are glad to understand that our hospitable facilities met your expectations! It would give us great pleasure to have you back in the future for yet another relaxing and memorable stay! Sincerely,CHL team

4/10 (不満)

Jonathan

カップルで旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス
So bad I left a night early. The room stank of tobacco. Everything feels like it’s not had an update since 1990. Staff stand in huddles chatting rather than helping customers. Dreadful food hygiene issues in the restaurant. If you like to gamble, go. But you could be gambling with your health!
2023 年 12 月に 2 泊滞在

6/10 (普通)

ANTONIOS、Attica

カップルで旅行
It’s an old building and the rules for casino clients are totally absurd compare to what is happening to USA and other countries. Dress code can be applied not to this one definitely.
2023 年 10 月に 1 泊滞在

4/10 (不満)

Harold、Las Vegas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 4 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Harold,We are very sorry to hear that your experience on our premises did not meet your expectations. It would have been, however, more helpful if you had given us more information on the areas that require improvement, following your opinion.On your next visit to the area, please consider returning to the hotel in order to further discuss the weaknesses of the operation that you have identified during your stay and give us the opportunity to reconstruct your first impression.Sincerely,CHL team

10/10 (非常に良い)

LEISER

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 4 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Leiser,We would like to thank you for choosing our hotel for your accommodation in Greece as well as for your great rating!We are thrilled that our facilities and services met your expectations and we hope to be one of your top accommodation choices when returning to the area!Sincerely,CHL team

8/10 (良い)

Jozef

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The breakast used to be better and more rich.
2023 年 9 月に 4 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Jozef,Thank you for choosing our resort for your short accommodation in Loutraki and for taking the time to provide your valuable feedback! However, we regret that you felt our breakfast did not have the variety you expected since we try to provide an assortment of options catering to all customers. Our hotel is proud to serve "Greek Breakfast" which promotes the regional culinary heritage of Greece, approved by the Hellenic Chamber of Hotels.We would like to thank you again for giving us the opportunity to serve you and we hope to have the pleasure of hosting you again really soon! Sincerely,CHL team

8/10 (良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Serenety
2023 年 9 月に 1 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Joseph,Thank you for your positive rating!We are glad that you had a pleasant stay with us and we hope to be one of your top accommodation choices when returning to the area.Sincerely,CHL team

10/10 (非常に良い)

Paula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great beach
2023 年 9 月に 2 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear PaulaWe would like to thank you for choosing our resort for your accommodation as well as for your great rating!Our aim is to create the best possible experience for our guests and we are thrilled to know that we met your expectations and that you enjoyed our relaxing pool and beach facilities with their stunning views!We hope to be one of your top accommodation choices when returning to the area and give us the pleasure of hosting you again in the not-too-distant future for yet another memorable experience!Sincerely,CHL team

6/10 (普通)

Roger

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
Private beach was a nice option although the sand was very rocky. The food at the optional breakfast buffet was sub par at best. Eggs were dried out, pastries were not fresh and coffee refills were hard to come by.
2023 年 9 月に 3 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Roger,Thank you for choosing our resort for your accommodation and for sending in your comments. We regret that your dining experience did not entirely meet your expectations. Your comments will be passed to our F&B Department for further consideration and corrective measures targeting necessary improvements. However, we hope you give us the chance in the future to host you again in order for us to try to reconstruct your first impression and prove service effectiveness.Sincerely,CHL team

10/10 (非常に良い)

carlos

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice village, quiet and fun. Casino is one of the best. Pools and beach well positioned and clean. Rooms are comfortable and clean
2023 年 9 月に 2 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 12 日)
Dear Carlos,We are delighted to receive your wonderful feedback and really happy you had a great time staying in our resort! We are really glad you visited our Casino with its exciting atmosphere, lotteries, and many fantastic games of chance to choose from. We cannot thank you enough for your very welcome comments about our fab pool area set amidst our beautiful gardens and our comfortable and clean rooms. Hoping to be your top choice in travel accommodation when returning to Greece and look forward to hosting you once again for yet another exceptional stay!Sincerely,CHL team

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 12 日)
Dear James,Thank you for your great rating! Hoping you give us the pleasure of hosting you again in the not-too-distant future! Sincerely,CHL team

10/10 (非常に良い)

Lorena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ottima struttura, non manca niente. Personale attento e molto gentile, ristorazione eccellente, piscina e spiaggia curate e pulite. Ci torneremo.
2023 年 8 月に 7 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 14 日)
Gentile Signora Lorena,La ringraziamo del tempo che ci ha dedicato per scrivere la sua cordiale recensione. E' per noi un grande piacere sapere di aver soddisfatto pienamente le sue aspettative e ci auguriamo di poter darle presto di nuovo il nostro benvenuto.La direzione di CHL

10/10 (非常に良い)

George

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked 2 nights to give ourselves a little luxury between other locations and it was a great decision as it let us re-charge with excellent beds to get our rest. Beach and pool areas were fabulous. We walked 15 minutes to restaurants down the road. The main strip needs a car to get to. We could have stayed longer and explored Loutraki more. Next time. I definitely recommend including this hotel as part of your holiday.
2023 年 8 月に 2 泊滞在
Adminからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear George,Thank you very much for taking the time to comment on your stay with us and for your wonderful review! Our aim is to create the best possible experience for our guests and we are thrilled to know that we met your expectations and that you enjoyed our comfy rooms and our relaxing pool and beach facilities with their stunning views! We can assure you the area is definitely worth exploring and we hope you get the chance to visit us again in the not-too-distant future for yet another exceptional stay!Sincerely,CHL team

4/10 (不満)

Fabienne

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Je voulais préciser concernant le barman qui se trouve le matin au café . Le bar qui se trouve juste à l’entrée du petit déjeuner c’est une catastrophe il ferai mieux de changer de travail c’est une horreur même pas bonjour le café le matin presque il nous le jette à la figure c’est une honte d’employer des personnes pareilles
2023 年 8 月に 10 泊滞在
Adminからの返信 (投稿日 : 2023 年 8 月 22 日)
Chère Fabienne,Merci d'avoir pris le temps de laisser votre commentaire concernant votre séjour dans notre hôtel.Nous tenons à souligner que nous nous efforçons d'atteindre les meilleurs niveaux de qualité et de service, et nous sommes en particulier désolés d'apprendre que vous quittez notre hôtel déçue, surtout quand le problème repose sur notre personnel. Soyez assurée que vos commentaires seront examinés par le departement compétent afin de prendre des mesures correctives qui nous aideront à continuer d'améliorer nos services.Nous tenons à vous remercier d'avoir partagé votre inquiétude et de nous avoir fait part de vos précieuses suggestions et vous prier d'accepter encore une fois nos plus sincères excuses pour les désagréments que vous avez rencontrés.Nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur et nous donner la chance de restaurer votre confiance en nos services.Cordialement,L'équipe de CHL

8/10 (良い)

Robert

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hôtel propre et agréable, casino énorme, belle installation, petits bémols, personnel spa pas très agréable, serveuses plutôt désagréable mais le reste était ok.
2023 年 8 月に 14 泊滞在
Adminからの返信 (投稿日 : 2023 年 8 月 22 日)
Cher Robert,Merci d'avoir choisi le Club Hotel Loutraki pour votre séjour en Grèce et pour votre commentaire.Nous sommes très heureux d'avoir répondu à vos attentes en termes d'équipements et de services. Néanmoins, nous sommes désolés que le personnel du spa & service ne vous ait pas laissé entièrement satisfait, tout en notant que vos commentaires seront examinés par le departement compétent afin de prendre des mesures correctives qui nous aideront à continuer d'améliorer nos services quotidiennement.Nous souhaitons vous accueillir à nouveau dans notre hôtel lors de votre retour dans la région, afin de vous assurer de merveilleuses vacances.Sincèrement,L'équipe de CHL

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Εξαιρετική τοποθεσία και πολύ όμορφο περιβάλλον. Το επιλέγουμε συχνά για σύντομες διακοπές κοντά στην Αθήνα.
2023 年 8 月に 1 泊滞在
Adminからの返信 (投稿日 : 2023 年 8 月 8 日)
Αγαπητέ Πελάτη,Είμαστε ευγνώμονες για την εξαιρετική κριτική σας αλλά κυρίως για το γεγονός ότι δίνετε ψήφο εμπιστοσύνης στις υπηρεσίες μας, όντας επαναλαμβανόμενοι πελάτες.Χαιρόμαστε ειλικρινά που προσφέρουμε ποιότητα στις σύντομες εξορμήσεις σας και περιμένουμε να σας υποδεχτούμε σύντομα ξανά για να απολαύσετε μαζί μας μια ακόμη ευχάριστη, χαλαρωτική εμπειρία.Με εκτίμηση,Η ομάδα της CHL

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Adminからの返信 (投稿日 : 2023 年 8 月 8 日)
Αγαπητέ πελάτη,Θα θέλαμε να σας ευχαριστήσουμε που επιλέξατε την ξενοδοχειακή μας μονάδα για τη σύντομη απόδρασή σας και που συμμετείχατε στη βαθμολόγηση των εγκαταστάσεων και υπηρεσιών μας.Χαιρόμαστε που απολαύσατε μια ικανοποιητική διαμονή και ελπίζουμε να σας καλωσορίσουμε εκ νέου για μια ακόμη χαλαρωτική εξόρμηση καθώς το καλοκαίρι καλά κρατεί!Με εκτίμηση,Η ομάδα της CHL

8/10 (良い)

Laddavanh

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Belle hotel, proximité de tous. Tres propre, mais les fournitures a besoin d'un petit refresh. Si non, overall tout est bien.
2023 年 7 月に 8 泊滞在
Adminからの返信 (投稿日 : 2023 年 8 月 3 日)
Cher Monsieur Laddavanh,Merci d'avoir choisi notre complexe hôtelier pour vos vacances, ainsi que pour votre précieuse critique.Nous avons été ravis que vous ayez apprécié nos services rendus, les infrastructures de l'hôtel comme la piscine, la propreté des lieux, un domaine crucial pour notre établissementet les chambres bien pensées avec la vue unique sur le Golfe de Corinthe.Des travaux de rénovation ont lieu régulièrement ciblant les zones qui ont besoin d'être modernisées, et c’est notre intention de continuer nos efforts pour transformer votre séjour en une expérience unique!En esperant que vous choisissiez notre complexe hôtelier de luxe à votre premier retour dans la région, on vous garantit un séjour de plus agréable!Cordialement,L' equipe de CHCL

10/10 (非常に良い)

Neville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well appointed property, right on the beach. Staff were helpful and friendly. Swimming options were also good
2023 年 7 月に 4 泊滞在
Adminからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Neville,Thank you so much for your absolutely great rating and for giving us the pleasure of hosting you! You are truly happy we met your expectations and really looking forward to welcoming you again to our resort when returning to the area.Sincerely,CHL team

8/10 (良い)

Sotiris

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lot
2023 年 7 月に 2 泊滞在
Adminからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Sotiris,Thank you so much for giving us the pleasure of hosting you as well as for your positive review! We hope to be of your top choices of in-travel accommodation when returning to the area and look forward to hosting you again in the future!Sincerely,CHL team

10/10 (非常に良い)

alain

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon séjour au Club hôtel casino Loutraki
Très belles prestations, personnel nombreux et aux petits soins pour la clientèle, un bel établissement dans un joli cadre
2023 年 7 月に 7 泊滞在
Adminからの返信 (投稿日 : 2023 年 7 月 26 日)
Cher Alain,Merci d'avoir choisi notre complexe hotelier pour vos vacances, ainsi que pour votre précieuse commentaire.Nous sommes ravis que vous ayez apprécié nos infrastructures, récemment rénovées et bien pensées, et que nos prestations aient répondu à vos attentes.Une expérience client positive est quelque chose dont notre équipe est très fière, nous l'apprécions donc beaucoup et nous ne pouvons pas vous remercier assez pour vos commentaires positives!Nous serons heureux de vous accueillir dans l’avenir proche à Club Hotel Loutraki pour vous offrir une autre expérience agréable et unique!Cordialement,CHLgroupe

8/10 (良い)

Pamela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is spacious & good amenities however internally it’s a little down. The casino is of poor standards even for a non player. Floors were uneven, carpet was torn & taped down. Breakfast was good with lots of variety. Pool area was great as was the beach metres away. The rooms & bathrooms were spacious & comfortable.
2023 年 7 月に 1 泊滞在
Adminからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Pamela,Thank you for giving us the pleasure of hosting you as well as for your positive review. We are very pleased to know that you enjoyed your visit to our beautiful resort and that we generally met your expectations.Especially, about the casino we would like to inform you that several works on floors and carpets in the casino are being currently carried out in order to improve guests' experience in the gaming area.We hope to be your top choice of in-travel accommodation when returning to the area and look forward to hosting you again!Sincerely,CHL team

8/10 (良い)

Ara

出張
良かった点 : 清潔度、スタッフとサービス
The staff is excellent, and very helpful, going out of their way to assist. Unfortunately the hotel is dated, like 1950...with air conditioning so...so, and poor TV with no signal reception. Nevertheless, if you stay in Loutraki, is a safe bet...
2023 年 6 月に 4 泊滞在
Adminからの返信 (投稿日 : 2023 年 7 月 3 日)
Dear Ara,Thank you so much for your very kind and welcoming words about our employees and it is really rewarding to know that their services accomplished your expectations!Our hotel opened in 2002 and changes have been taking place ever since, while recently we embarked on a renovation program targeting areas of the hotel requiring intervention. We are sorry your experience did not meet entirely your expectations and your comments will help us evaluate and target areas requiring attention.Hoping for an opportunity to welcome you back for a great experience.Best Regards,CHL team

6/10 (普通)

Martine

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hôtel usine , belle vue
Accueil sans chaleur, hôtel usine , chambre confortable avec belle vue mer mais petit déjeuner très ordinaire ( café jus de chaussette et buffet ordinaire) Nombreux transats sur la piscine et la plage.
2023 年 6 月に 2 泊滞在
Adminからの返信 (投稿日 : 2023 年 7 月 3 日)
Chère Martine,Merci d'avoir choisi notre complexe hotelier pour vos vacances, ainsi que pour votre précieuse commentaire.Nous avons été ravis que vous ayez apprécié nos infrastructures, récemment rénovées et bien pensées, avec la vue unique sur le Golfe de Corinthe et les montagnes de Gérania.Nous sommes vraiment désolés de l’impression que notre personnel vous a donnée et que vous n’étiez pas satisfait de notre petit-déjeuner. Pour cette raison, nous tenons à vous assurer que les services concernés ont été informés pour leurs actions.Nous serons heureux de vous accueillir dans l’avenir proche à Club Hotel Loutraki pour reconstruire vos impressions sur les sujets soulevés et vous offrir une expérience agréable et unique!Cordialement,CHLgroupe

6/10 (普通)

Voula

家族旅行
気になった点 : スタッフとサービス
Overall the property is nice especially the pool area overlooking the beach, but the only reason I don’t rate it higher is that being a 5 star property, you would expect the staff showing a lot more respect to the clients. I understand it is Greece and being Greek I know, being from Australia I am use to a different 5 star service.
2023 年 5 月に 2 泊滞在
Adminからの返信 (投稿日 : 2023 年 6 月 22 日)
We appreciate you taking the time to share your feedback following your recent stay with us and we are really glad your overall impression was a positive one. We wish to apologize for any issues you may have encountered with the staff and we thank you for your honest feedback based on your relevant experience as it helps us improve our services.We hope you give us the opportunity to host you once again for an enjoyable and relaxing stay!

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bof bof
Gros hôtel sans cachet. Style américain mais c’est pas aux usa. A mon avis faut laisser ce style à ceux qui savent faire… Sinon chambres confortables et équipements de qualités. Le personnel n’est pas agréable (grosse différence avec les autres hôtels du séjour) limite si on les ennuient pas… mais en même temps c’est l’usine. Petit déjeuner de mauvaise qualité mais nourrissant.
2023 年 5 月に 1 泊滞在
Adminからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for your feedback following your recent stay with us. We regret your experience was not entirely up to your expectations but we hope you give us another chance in the future to change your first impression and to offer you a totally enjoyable experience.

10/10 (非常に良い)

Rivka

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 3 泊滞在
Adminからの返信 (投稿日 : 2023 年 6 月 22 日)
We are thankful for your 10-point rating and truly glad we met all your expectations during your stay! We really hope you give us the opportunity and pleasure of hosting you again really soon!

8/10 (良い)

Costas

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在
Adminからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank so much for taking the time to share your rating! We hope you had a pleasant stay and we are looking forward to hosting you again in the near future!

10/10 (非常に良い)

DANIEL NABIL

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
VERY NICE HOTEL
2023 年 4 月に 2 泊滞在
Adminからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you so much for your kind words! Hoping you give us the pleasure of hosting you again soon!

8/10 (良い)

Marios

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A very nice stay but premises start to age.
deluxe room with nice sea view with some marks of age and neglect. The jacouzi when operated flushed out all kinds of moth and dirt ... maybe there should be some provision for periodical cleaning disinfection ...elevators with buttons missing etc.
2023 年 4 月に 1 泊滞在

6/10 (普通)

Kim Andersen

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
The glory days are gone
This is (was) clearly a fantastic luxury Hotel. But have failed to maintain the building to the standard expected from a Hotel of this standard. That being said, the views over the Corinthian gulf and inside amentities are great.
2022 年 11 月に 6 泊滞在

10/10 (非常に良い)

Simone Fabienne

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Flemming

2023 年 3 月に 1 泊滞在

8/10 (良い)

Harold

2023 年 3 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 2 泊滞在

10/10 (非常に良い)

Sam

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Have stayed at this hotel a few times and has always been of excellent service, clean room but on this trip no internet due to local issues.
2023 年 1 月に 1 泊滞在

4/10 (不満)

Charles

気になった点 : 施設のコンディションと設備
2022 年 12 月に 1 泊滞在
Adminからの返信 (投稿日 : 2022 年 12 月 14 日)
Dear Charles,Thank you for choosing our property for your short stay as well as for the time to rate your experience.We are really sorry that our facilities and services have not apparently met your expectations. It would be, however, helpful for our team, if you could provide us with more information regarding the issues that led you to this low evaluation, given that corrective actions can be considered.We hope to give us another chance in the future to change your first impression.Yours sincerely,CHL Team

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 11 月に 2 泊滞在
Adminからの返信 (投稿日 : 2022 年 12 月 14 日)
Dear Guest,Thank you for choosing our resort for your holidays as well as for the positive rating of your experience. We are really glad you enjoyed our facilities and services and we hope you give us the chance to serve you again shortly.Yours sincerely,CHL Team

8/10 (良い)

Themistoklis

2022 年 11 月に 1 泊滞在

8/10 (良い)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The facilities for this property are superbly maintained and the meal options allow for various seating locations between indoor and outdoor dining for all meals. Breakfast, lunch, and dinner can be eaten by the pool, in the dining room, in the coffee bar or in your room!
2022 年 9 月に 3 泊滞在
Adminからの返信 (投稿日 : 2022 年 9 月 22 日)
Dear Angela,It was a true delight reading your very positive and enthusiastic feedback on our property! We are dedicated to offering our guests an unforgettable stay and it is a true pleasure and rewarding to know you enjoyed our facilities.We were really pleased that you highlighted and appreciated the versatility of our facilities with its variety of indoor and outdoor spaces, in this impressive setting by the sea.Thank you so much for choosing our resort for your holidays and we truly look forward to welcoming you back soon and offering you yet another magnificent and relaxing stay! Yours sincerely,CHL Team

10/10 (非常に良い)

steve、Toronto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was apprehensive to stay here based on some recent reviews. This is a full blown resort. Has beautiful grounds, pool area is amazing, it’s like a resort you would see in Mexico. With Restaurants and many shops and places to get food and coffee etc at reasonable grounds. You can easily stay a week here and relax and enjoy. You can walk into the waterfront in town from the street in front of hotel. Has underground parking and a good size casino as well. The rooms were great, large , nice bathroom with a tub. You can’t compare the hotel to the W in Vegas. However in Greece , this is as good as it gets for resort style stay. Especially at this price point. Zero complaints and will definitely come back one day to relax for 3-4 days.
2022 年 9 月に 1 泊滞在
Adminからの返信 (投稿日 : 2022 年 9 月 16 日)
Dear Steve,Thank you so much for your amazing review which was a true joy to read! We were delighted to know you had a fabulous experience while staying with us and that you thoroughly enjoyed and appreciated the complete and wide range of our services, our superb facilities, and our resort’s privileged location! We truly look forward to hosting you again soon for another fantastic experience!Yours sincerely,CHL Team

8/10 (良い)

ILAN

2022 年 8 月に 2 泊滞在
Adminからの返信 (投稿日 : 2022 年 9 月 16 日)
Dear Ilan,Thank you for having chosen our establishment for your holidays as well as for your 8-point rating!We are glad to understand that you experienced an enjoyable stay with us and that our facilities and services met your expectations. We are looking forward to welcoming you soon back to Loutraki!Best Regards,Club Hotel Loutraki Team

6/10 (普通)

Lauren

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Not 5 star.
Not a 5 star, a bit run down, staff were incredible rude. Breakfast was good.
2022 年 8 月に 1 泊滞在
Adminからの返信 (投稿日 : 2022 年 9 月 6 日)
Dear Lauren,Thank you for taking the time to post your review and for sharing your positive comment about our sumptuous breakfast.We regret your overall experience did not match your expectations and we apologize for any negative experience with our staff which we can assure you is the exception. We are happy to inform you that we have recently embarked on a renovation program addressing sections of the hotel that require intervention. We hope you give us the chance to host you again in the future to enjoy our upgraded services for the ultimate relaxation experience.Yours Sincerely,CHL Team

8/10 (良い)

Hugo

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Ok
2022 年 8 月に 2 泊滞在
Adminからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Hugo,Thank you for choosing our hotel for your holidays as well as for your 8-point rating on Hotels.com! We are glad to understand that you experienced an enjoyable stay with us and that our facilities and services met your expectations. We hope for an opportunity to welcome you again soon for an even better experience!Yours sincerely,CHL Team

8/10 (良い)

ERIC

良かった点 : 清潔度、客室の快適度
2022 年 8 月に 7 泊滞在
Adminからの返信 (投稿日 : 2022 年 8 月 31 日)
Dear Eric,Thank you for taking the time to rate your experience in our hotel!It is really rewarding to know that your stay at Club Hotel Loutraki has been an enjoyable one. We hope for an opportunity to welcome you again soon!Yours sincerely,CHL team

8/10 (良い)

Adam

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
While this property might have been stunning in its day, it does need a revamp. No glasses or iron in the room. Pool area enjoyable but very windy so unable to use umbrellas
2022 年 8 月に 3 泊滞在
Adminからの返信 (投稿日 : 2022 年 8 月 19 日)
Dear Adam,Thank you for your feedback about the stay you had at our hotel!Your valuable comments will be taken into consideration as customer satisfaction is our constant goal. We would like to inform you that our hotel opened in 2002 and a renovation program is currently running addressing sections of the hotel in need of improvement.Thank you for your positive comment about our pool. It is true that when it is very windy the umbrellas cannot be used for the safety of our guests.We thank you for choosing our hotel for your holidays and we sincerely hope you provide us with the opportunity to serve you again.Yours sincerely,CHL Team

10/10 (非常に良い)

PAUL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Spot, Pool, Casino and near all the great restaurants an beach in Loutraki.
2022 年 7 月に 1 泊滞在
Adminからの返信 (投稿日 : 2022 年 8 月 11 日)
Dear Paul, Thank you for choosing our resort for your stay and for taking the time to write a review of our facilities. It’s a pleasure to know you had a great time during your stay with us! Our privileged location, and our variety of leisure and entertainment options, which include the top Casino in Greece, make our hotel the best option for an amazing stay! We hope for an opportunity to welcome you again soon so as to assure another most comfortable and truly memorable stay! Yours sincerely, CHL Team

10/10 (非常に良い)

DEMETRE

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great, my kids loved the pools… beautiful location,
2022 年 7 月に 1 泊滞在
Adminからの返信 (投稿日 : 2022 年 7 月 27 日)
Dear Demetre, It is really rewarding to read your positive review and we thank you for taking the time to leave your valuable feedback! We are thrilled to know that you enjoyed your visit to our beautiful resort and we look forward to welcoming you back to our hotel for yet another unforgettable stay! Yours sincerely, CHL Team

10/10 (非常に良い)

inbar

2022 年 7 月に 2 泊滞在
Adminからの返信 (投稿日 : 2022 年 7 月 27 日)
Dear Inbar, Thank you for your 10-point rating on Hotels.com and for choosing to stay with us! It’s really rewarding to see that our services met your expectations and it would be a true pleasure for us to welcome you back soon! Yours sincerely, CHL Team