Los Castaños Recreational Area

Very good staying experience. The receptionist was very helpful. She introduced the nearby shops and restaurants while checking in.

Several misrepresentations. 1. Room was advertised as separate from sofa bed which led me to believe there was some privacy. Not so. 2. Advertised with 24/7 on site staff at one location which I went to when I arrived. Not true, it was a dark building.I waited for 30 minutes before moving on to try and find my accommodations. 3. I requested a taxi to meet me at the airport.No one was there to meet me even though confirmed.the taxi i found let me off at the perimeter of the pedestrian only area, I had no idea where my accommodation was. It was scary. 4.I was there five nights, housekeeping came once. 5. The description of location should definitely explain.The accommodations are in a pedestrian only area. I had 2 very large suitcases. I had to pull through street after street looking for my hotel. A woman took the time to lead me down several streets and help me. If One does not speak spanish it is a difficult to navigate.

Internet had lots of bugs, we end up tethering to our cell phones. Breakfast was very good, great service. Perfect location! Pati at reception was very helpful