WiFi (無料)、ベッドシーツ

ウェルカム イン オン コロラド ヴールヴァールの口コミ

2 out of 5

口コミ

7.4

良い

評価 10 - 748 件の口コミ中 271 件が非常に良い" "
評価 8 - 748 件の口コミ中 204 件が良い" "
評価 6 - 748 件の口コミ中 124 件が普通" "
評価 4 - 748 件の口コミ中 71 件が不満" "
評価 2 - 748 件の口コミ中 78 件が非常に不満" "

7.6/10

清潔度

8.0/10

スタッフとサービス

6.4/10

設備とサービス

7.0/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

4/10 (不満)

Yutaka

気になった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Yutaka,We are sorry that your experience at our Welcome Inn hotel was not up to par.  We hope you will give us another chance to provide you with the superior hospitality we are typically known for.  If you read all of our previous reviews, you will find that we take immense pride in offering a great place to stay, and it's important to us to take the feedback guests provide and look for ways to improve.  Thank you for choosing to stay with us.Sincerely,Welcome Inn Management

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
施設は古いですが、便利な場所にあり全般的には満足でした。
2023 年 7 月に 5 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Anonymous,Thank you for your review and for choosing our hotel for your stay. We're glad to hear that you found our location convenient and that you were generally satisfied with your stay. We appreciate your feedback, and we're constantly working to improve our facilities to provide a better experience for our guests. We hope to welcome you back in the future and exceed your expectations on your next visit. Safe travels!Thank You,Welcome Inn Management

6/10 (普通)

Isao

コロラド大通りの南側に面しており、メトロバス180番に乗って終点まで行けば、ハリウッドのWalk of Fameに着くという便利な立地にあります。逆方向ならバサデナに着きます。近くに地下鉄はありません。 空港へは、タクシーで50分90ドルかかりましたが、これが一番便利だと思います。流しのタクシーはほとんどないので、予め電話かアプリで呼ぶ必要あり。 安宿としては普通のレベルで、シャワー、冷蔵庫、ソファ、タンスなどがあります。日本語の対応はないので、日常英会話レベルは必須。
2023 年 6 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Isao,Thank you for your review! We appreciate your feedback and are glad to hear that you found our hotel conveniently located for exploring popular attractions like the Hollywood Walk of Fame and Pasadena. We apologize for any inconvenience regarding the lack of a nearby subway station and the limited availability of taxis. We strive to provide a comfortable stay with amenities such as showers, refrigerators, sofas, and chests of drawers. We value all guests, including those who require Japanese support, and we will take your suggestion into consideration for future improvements. Thank you for choosing our hotel, and we hope to welcome you back again in the future!Thank You,Welcome Inn Management

6/10 (普通)

masayuki

気になった点 : 施設のコンディションと設備
2023 年 4 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Masayuki,Thank you for rating your stay at  Welcome Inn.  We are glad to learn that your stay at our Los Angeles Hotel was good; however, we would love to know how we could've improved your experience.  Please do reach out to us to provide more detail about your experience so we can continue to improve our product and service. Thank You,Welcome Inn Management

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 3 泊滞在

8/10 (良い)

Raymond

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was alright
2024 年 5 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Raymond,We appreciate your feedback. If there's anything specific you feel we could improve upon to make your experience better next time, please feel free to share. Your satisfaction is important to us; we're here to ensure you have a comfortable stay. Thank you for choosing us, and we hope to have the opportunity to exceed your expectations in the future.Thank You,Welcome Inn Management

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place for the price.
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Margaret,We're thrilled you found our place to be excellent value for the price! Providing exceptional value and quality accommodations for our guests is always our aim, and we're delighted that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another excellent experience in the future!Thank You,Welcome Inn Management

2/10 (非常に不満)

mousa

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No safety locks, no hangers,water was leaking, floors were old and dirty, window shades were broken
2024 年 5 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mousa,We sincerely apologize for the numerous issues you encountered during your stay. Providing a comfortable and safe environment for our guests is paramount, and we regret that we fell short of meeting your expectations. Your feedback is precious, and we will address each of these concerns with our team to ensure that appropriate measures are taken to prevent similar issues in the future. If there's anything else we can do to make it up to you, or if you have any further feedback, please don't hesitate to reach out. We hope to have the opportunity to regain your trust and provide you with a much-improved experience on a future visit.Sincerely,Welcome Inn Management

6/10 (普通)

Chung

2024 年 5 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Chung,Thank you for leaving us a rating of your stay with us at Welcome Inn. We work tirelessly to ensure our guests experience the best hospitality in Welcome Inn. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Welcome Inn Management

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent for a budget motel. Immaculate bedding, towels, and fridge. Helpful staff. Easy walk to Trader Joe's and fast food options. On public transportation routes. So quiet and peaceful.
2024 年 4 月に 3 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Margaret,We're thrilled to hear that you had an excellent experience with us! Providing top-notch service and amenities, even within a budget, is important to us. We're glad you found our bedding, towels, and fridge immaculate, and that our staff was helpful. It's fantastic that you enjoyed the convenience of nearby amenities and public transportation, as well as the quiet and peaceful atmosphere. Thank you for your kind words, and we look forward to welcoming you back for another great stay in the future!Thank You,Welcome Inn Management

10/10 (非常に良い)

James

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Very good experience. Highly recommended.
2024 年 5 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear James,Thank you for your kind words! We're delighted you had an excellent experience with us and would highly recommend us. Your recommendation means a lot to us, and we genuinely appreciate your support. We hope to have the pleasure of welcoming you back for another great experience in the future!Thank You,Welcome Inn Management

4/10 (不満)

Xiao Qing

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The amenity is very very limited. No kettle or coffee brew facility. No power plug in bathroom.
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Xiao Qing,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the limited amenities in your room. We understand the importance of having access to necessities like a kettle or coffee brew facility and power plugs in the bathroom. Your comments are valuable, and we will consider them as we strive to enhance our guest experience. If there's anything else we can do to improve your stay or if you have any further suggestions, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Welcome Inn Management

2/10 (非常に不満)

Saray

2024 年 4 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Saray,Thank you for the feedback. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting the Welcome Inn.Sincerely,Welcome Inn Management

10/10 (非常に良い)

Denise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Denise,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Welcome Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Welcome Inn hotel soon!Thank You,Welcome Inn Management

8/10 (良い)

Joel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good for what it is. It’s a motel, and I would say one of the better motels. Front desk was friendly. Beds were comfortable. Property is pretty clean. Overall good experience.
2024 年 4 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Joel,We're thrilled to hear that you had a very good experience during your stay with us! As a motel, we strive to provide the best possible experience for our guests, and we're glad that you found our property to be one of the better ones. It's fantastic that you found our front desk staff friendly, the beds comfortable, and the property clean. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Thank You,Welcome Inn Management

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、設備とサービス
Very near groceries, fast food and public transportation. Felt very safe.
2024 年 4 月に 4 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Margaret,We're delighted you found our hotel conveniently located near groceries, fast food options, and public transportation. Ensuring our guests feel safe and comfortable during their stay is one of our top priorities, and we're glad that you thought secure while staying with us. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,Welcome Inn Management

8/10 (良い)

Jeff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Jeff,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Welcome Inn Management

10/10 (非常に良い)

Bette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I think for the cost it's worth it. It was a cozy room in a nice area. Worth the cost.
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Bette,We're pleased to hear that you found our hotel worth the cost, especially considering the cozy room and the nice area. Providing a comfortable and enjoyable stay at a fair price is important to us, and we're glad we could meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,Welcome Inn Management

2/10 (非常に不満)

Elizabeth

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Even tho the prices are affordable I believe that the owner needs to remodel or update the amenities, there is no hangers in the closet, only one trash can that is placed in the restroom, no hand towels or wash cloths provided, remote control for tv without cover, bad odor, and the bed frame all loose, furniture super old, I been there so many times but unfortunately of course everything is getting worse without pay attention to their guests confort, the rooms didn’t look like that before, I already saw an other guest complaining about it as soonest they check in.
2024 年 4 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Elizabeth,We apologize for the disappointing experience you had during your recent stay. Your feedback about the room's lack of amenities, odor, and condition is concerning and not reflective of the standards we aim to uphold. We take guest comfort and satisfaction seriously and will promptly address these issues with our team. Your loyalty as a repeat guest is important to us, and we're committed to making improvements to ensure a better experience for you and our future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future. If you have any further concerns or questions, please don't hesitate to contact us.Sincerely,Welcome Inn Management

4/10 (不満)

irenke fodor

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Guest,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Welcome Inn Management

10/10 (非常に良い)

Joseph

2024 年 4 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Joseph,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Welcome Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Welcome Inn hotel soon!Thank You,Welcome Inn Management

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is a nice place for the price. I got a very reasonable price and it's a nice clean bed and bathroom. And there's a few restaurants walking distance.
2024 年 4 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Christine,We're delighted you found our hotel an excellent place for the price! We value providing a clean and comfortable experience at a reasonable rate. It's great to know that you enjoyed the amenities and nearby restaurants. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Thank You,Welcome Inn Management

10/10 (非常に良い)

Brenda

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
close se to many great restaurants, parks and my relatives. it was like being in a smaller toen not in the heart of LA
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Brenda,We're delighted you enjoyed our location, which is close to many great restaurants, parks, and your relatives. We aim to provide a peaceful retreat away from the hustle and bustle of downtown LA, and we're glad you felt like you were in a smaller town during your stay. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Thank You,Welcome Inn Management

10/10 (非常に良い)

Ben

良かった点 : スタッフとサービス、施設のコンディションと設備
Great place
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Ben,We're thrilled to hear that you enjoyed your stay with us! Thank you for choosing our hotel, and we're delighted that you had a great experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Thank You,Welcome Inn Management

4/10 (不満)

Antonio

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not exactly clean and tidy with broken hangers left in the closet and cracked floorboards with debris on the floor. Beds were comfy though
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Antonio,We appreciate your feedback regarding your recent stay with us.  We apologize for the cleanliness issues you encountered, including broken hangers and debris on the floor.  This does not reflect the high standards we aim to maintain for our guests. Please rest assured that we will address these issues with our housekeeping team to rectify them promptly. We're glad to hear that you found the beds comfortable, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for bringing these concerns to our attention.Sincerely,,Welcome Inn Management

10/10 (非常に良い)

Jeff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Jeff,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Welcome Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Welcome Inn hotel soon!Thank You,Welcome Inn Management

10/10 (非常に良い)

marieth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We enjoyed staying here, unfortunately we only stayed 1one but we had a great experience. It was a last minute stay and thankfully we were told check in ended at 8pm so we were there before the office closed. The room was clean and has everything we needed for our stay. The room was clean and there was a lot of parking.
2024 年 3 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Marieth,Thank you for choosing to stay with us, even on short notice! We're delighted you had a great experience during your brief stay. It's fantastic that our clean and well-equipped room met your needs, and we're glad you found plenty of parking available. We appreciate your feedback and hope to have the opportunity to welcome you back for a longer stay in the future!Thank You,Welcome Inn Management

10/10 (非常に良い)

Ramiro

出張
良かった点 : 清潔度、スタッフとサービス
Nice small motel, good to sleep, and shower.
2024 年 3 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Ramiro,We're glad to hear that you found our motel comfortable for sleeping and showering. Providing a cozy and restful experience for our guests is important to us. If there's anything we can do to make your stay even more enjoyable in the future, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Thank You,Welcome Inn Management

10/10 (非常に良い)

MARIA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place and area
2024 年 3 月に 3 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Maria,Thank you for your feedback! We're glad to hear that you enjoyed our place and the surrounding area. We strive to provide a pleasant experience for all our guests, and it's great to know that you had a positive impression. Please feel free to share any suggestions for how we can further enhance your experience or if there's anything specific you enjoyed about the area. We appreciate your support and hope to welcome you back again soon!Thank You,Welcome Inn Management

10/10 (非常に良い)

Cheryl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very quant place to stay. Will definitely stay again.
2024 年 3 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Cheryl,We're delighted to hear that you enjoyed your stay with us and found our place to be quaint!  Thank you for your kind words and for choosing to stay with us. We're thrilled that you had a positive experience, and we look forward to welcoming you back again in the future. Please let us know if you need anything or have any special requests for your next stay. We're here to ensure that your future stays are just as enjoyable.Thank You,Welcome Inn Management

10/10 (非常に良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was nice and clean
2024 年 3 月に 3 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Andrea,Thank you for your feedback!  We're thrilled you found everything nice and clean during your stay. Providing a pleasant and tidy environment for our guests is our top priority. If there's anything else we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon!Thank You,Welcome Inn Management

2/10 (非常に不満)

Murad

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel does not worth the cost. The windows did not close properly. There was a smell in the room. The service was bad as the shampoo and shower gel were not renewed after one day. I did not get the receipt after I paid in person. The only good thing is the location and area.
2024 年 2 月に 4 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Murad,We're truly sorry to hear about the issues you encountered during your stay.  Your feedback is invaluable, and we apologize for falling short of your expectations.  Rest assured, we take your concerns seriously and will address them with our team to ensure improvements. Providing our guests with a comfortable and enjoyable experience is our top priority, and we regret that we missed the mark on this occasion. If there's anything else we can do to make things right or if you have any further concerns, please don't hesitate to contact us directly.  We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.  Thank you for bringing these concerns to our attention.Sincerely,Welcome Inn Management

10/10 (非常に良い)

robert

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always stay here when coming through L.A. Perfect all around spot.
2024 年 3 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Robert,We're delighted to hear that you consistently choose to stay with us when passing through L.A.!  Thank you for your loyalty and for sharing your positive feedback.  It's lovely that we've consistently provided you with a perfect experience.  We look forward to welcoming you back for many more enjoyable stays in the future!  Thank you for choosing our hotel.Thank You,Welcome Inn Management

10/10 (非常に良い)

Christina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
It’s a small cozy room. Looks nice outside. Comfortable pillows, towels are very small I would suggest you take your own.
2024 年 3 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Christina,Thank you for sharing your feedback with us.  We're glad to hear that you found the room cozy and liked our hotel's exterior appearance.  We're also pleased that you found the pillows comfortable.We apologize for any inconvenience caused by the size of the towels. Your feedback is important to us, and we will consider it as we strive to improve our amenities and services for our guests.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another comfortable stay in the future.  If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,Welcome Inn Management

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the new go to place when we visit LA
2024 年 3 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Joseph,We're thrilled you consider us your new go-to place when visiting LA!  It's lovely to know that we've made a positive impression on you and are grateful for your loyalty.  We look forward to welcoming you back for many more memorable stays in the future.  Thank you for choosing our hotel!Thank You,Welcome Inn Management

10/10 (非常に良い)

Rachel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place haves a low key feeling
2024 年 3 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Rachel,Thank you for sharing your feedback.  We appreciate your observation about the low-key feeling of our place.  Providing a relaxed and comfortable atmosphere for our guests is important to us, and we're glad to hear that you noticed and appreciated it.  If there's anything specific we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know.  We're here to ensure you have a pleasant stay, and we appreciate your feedback!Thank You,Welcome Inn Management

6/10 (普通)

Sarah

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The bedroom inside the room had no door. I booked this room because it had a room with a door in the pictures and I have kids who are light sleepers so that was a huge bummer. $5/ night for parking. Bathroom has no where to hang towels or putb your clothes. .
2024 年 3 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Sarah,Thank you for sharing your feedback with us.  We're sorry to hear that your recent stay did not meet your expectations.  We apologize for any inconvenience regarding the bedroom door and the lack of hanging space in the bathroom.  Your comments are valuable to us, and we will address these issues to ensure a better experience for future guests.  Regarding the parking fee, we strive to provide competitive rates in our area, but we will certainly review our policies.  We appreciate your patronage and hope to have the opportunity to improve your experience in the future.Sincerely,Welcome Inn Management

6/10 (普通)

Wendy

カップルで旅行
.
2024 年 2 月に 2 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Wendy,Thank you for rating your stay at  Welcome Inn.  We are glad to learn that your stay at our Welcome Inn Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,Welcome Inn Management

10/10 (非常に良い)

Ana lizbeth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice clean comfortable affordable place
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Ana,Thank you for your positive feedback!  We're delighted to hear that you found our hotel to be very nice, clean, comfortable, and affordable.  Providing a pleasant and affordable stay for our guests is our top priority, and we're thrilled that we met your expectations in these areas.  If there's anything specific you enjoyed about your stay or any additional feedback you'd like to share, please don't hesitate to let us know.  We appreciate your kind words and hope to have the opportunity to welcome you back for another great stay in the future!Thank You,Welcome Inn Management

10/10 (非常に良い)

Roberto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect
2024 年 2 月に 4 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Roberto,We're thrilled to hear that your experience was perfect!  Thank you for choosing to stay with us.  If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.  We look forward to welcoming you back soon!Thank You,Welcome Inn Management

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice little spot near a lot of restaurants.
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Robert,We're glad to hear that you enjoyed our location near a variety of restaurants!  Thank you for your feedback, and we hope to welcome you back for another enjoyable stay in the future.  If you have any other comments or if there's anything we can assist you with, please don't hesitate to let us know.Thank You,Welcome Inn Management

8/10 (良い)

Wendy、Glendale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Wendy,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,Welcome Inn Management

8/10 (良い)

Douglas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Douglas,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Welcome Inn Management

8/10 (良い)

jazmin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Jazmin,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,Welcome Inn Management

10/10 (非常に良い)

Marco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet and staff is very nice
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Marco,We appreciate your positive feedback!  Ensuring a serene environment is a top priority, and we're delighted to hear you found our hotel quiet.  Our dedicated staff takes pride in providing excellent service, and your kind words motivate us to maintain these standards.  If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please let us know.  We look forward to welcoming you back for another peaceful stay.  Thank you for choosing our hotel!Thank You,Welcome Inn Management

6/10 (普通)

Frances

カップルで旅行
良かった点 : スタッフとサービス
Stayed here recently during an event I attended in LA. Location of the property was easy to find and very safe. They have more parking in back and that felt very secure as well. If you are looking for somewhere to have a good nights sleep and a clean shower, this is the place. If you're looking for fancy, I'd search elsewhere. This did suit our needs, I will say though that the only real issue I had was that there was only 2 pillows on the bed. I am not used to this staying anywhere. I am sure I could have asked for another set but after walking all day, I was exhausted.
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Frances,Thank you for choosing to stay with us during your recent visit to LA!  We're delighted to hear that our convenient and secure location, along with our focus on cleanliness and a good night's sleep, met your needs.  We apologize for the oversight with the number of pillows, and in the future, please don't hesitate to reach out to our friendly staff for any additional requests.  We appreciate your feedback and hope to welcome you back for another comfortable stay.Thank You,Welcome Inn Management

6/10 (普通)

Damian

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Got What I paid for
Walked in to our room. It had an odd smell not terrible but not great. Walk into the bathroom. There is a Giant fake eyelash in the middle of the Tub. There was almost no TP there. There was Grime and dust in most corner/crevices. The seal on the door was not existent as you could hear everything through the door. Very little outlets (wasnt one on each side of the bed). Definitely NEEDS more outlets. there was a chair right next to my side of the bed which seems not so useful. A end table would have be ideal. Had a nice sized Fridge which is a big plus. The AC worked but was a bit loud. Bed was comfy. Tight parking but having the option was nice. Check in and out process very easy. You have to pay for ice which I thought was not ideal. And there outdated ice and pop machine didnt make me want to use either of them. (very dirty). Overall it did not knock my socks off, But it was a place to sleep. Was a decently Convenient area for what we were there to do.
2024 年 2 月に 4 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Damian, Thank you for sharing your experience with us.  We apologize for any inconvenience you encountered during your stay.  We take your feedback seriously and will address the cleanliness issues immediately to ensure a more pleasant environment for our guests.  We appreciate your acknowledgment of our comfortable beds, convenient location, and straightforward check-in process.  Rest assured, we are actively working to improve amenities such as additional outlets and updating our facilities.  Your input helps us enhance our services for future guests.  We hope to have the opportunity to exceed your expectations on your next visit.  Thank you for choosing to stay with us.Thank You,Welcome Inn Management

10/10 (非常に良い)

Mike

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Price is perfect for business/personal getaway times. Highly appreciate the affordability.
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Mike,Thank you for your positive feedback!  We're delighted to hear that our pricing aligns with your budget, enhancing your business or personal getaways.  Our commitment to affordability is a core aspect of our hospitality philosophy.  We continually strive to provide exceptional value without compromising on quality, ensuring that your stay remains both enjoyable and economically advantageous.  Your appreciation fuels our dedication to delivering outstanding service at a reasonable cost.  We look forward to welcoming you back for more memorable experiences.Thank You,Welcome Inn Management

6/10 (普通)

Alice

出張
良かった点 : 客室の快適度
You get what you pay for
The hotel looks cute from the outside the inside was a little old, walls with cracks, old carpet. But at least the bed was comfortable and there was lots of close restaurants and shopping. They charge $5 a night for parking, front parking area was very limited spaces. The one thing i thought was ridiculous was they charge you 25 cents at the ice machine for the smallest amount of ice ever, pretty ridiculous they would charge for ice.
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Alice,Thank you for sharing your experience with us.  We appreciate your feedback on the hotel's exterior and nearby amenities.  We apologize for any inconvenience caused by the appearance of the interior; rest assured, we are working on updates.  We understand your concerns about parking availability and fees, and we will explore solutions.  Regarding the ice charge, we'll review our policies to ensure a more guest-friendly approach.  We value your input and hope to have the opportunity to enhance your stay in the future.  Your comfort is important to us, and we are committed to making improvements based on your insights.Thank You,Welcome Inn Management

8/10 (良い)

Wei

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room is clean and comfortable. Front desk is very friendly.
2024 年 2 月に 1 泊滞在
Welcome Inn Managementからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Wei, We're delighted to hear you found our rooms clean and comfortable.  Providing a welcoming environment is our priority, and we're thrilled that our front desk team made a positive impression on you.  Your satisfaction is our motivation, and we look forward to exceeding your expectations on your next visit.  Thank you for choosing us for your stay.Thank You,Welcome Inn Management