Good day, Masamichi,Thank you for staying at USC Hotel. We hope to welcome you back soon!Regards,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Kuniko,Thank you for taking your time to review our hotel. We are glad that overall, you enjoyed your stay with us.We are also in agreement that our hotel needs some faceliftings, and glad to share with you that it is within the Management's discussion.Should there be any additional details that you would like to share with us, please do not hesitate to let me know.Looking forward to welcoming you back to the USC Hotel!Fight On!Mabel VandreasGuest Experience Manager

Dear Takeo,Thank you for taking your time to give us your feedback on our hotel. We are delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back to our hotel in the future, and please do not hesitate to reach out to me if you need any assistance.Fight On!Mabel VandreasGuest Experience Manager

Good day, Perla,Thank you for staying with us. We appreciate your honest feedback, and hope to be able to renovate soon. We hope to welcome you back in the near future.Best,Eric CarpioDirector of Front Office

Good afternoon, Diane,Thank you for staying with us! We hope to see you again soon.Fight On!Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Stewart,Thank you for staying with us! We appreciate all of the positive comments and hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Lok Yiu,Thank you for staying with us! We are glad to see that you enjoyed your stay, and we hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Mario,Thank you for staying with us! We appreciate the kind review, and hope to welcome you back soon!Regards,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Heidi,Thank you for staying with us. We appreciate the compliments to our team, and hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Jennifer,Thank you for staying with us! We appreciate the kind review, and hope to welcome you back in the near future!Warm regards,Eric CarpioDirector of Front OfficeUSC Hotel

Dear Briana,We're delighted to hear that you enjoyed your stay with us and that our front desk staff left a positive impression on you! Thank you for bringing the issue of slippery showers to our attention. Your safety is our top priority, and we will address this immediately to prevent any accidents in the future. We appreciate your feedback and hope to welcome you back for an even more enjoyable stay next time!Regards,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Dagmar,Thank you for your recent visit! We appreciate the feedback, and would like to apologize that our team did not address the unruly guests during your stay. We perform periodic walks during the overnights, so we will have to revisit this practice to ensure all team members are on the same page.We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good afternoon, Roy,Thank you for staying at USC Hotel! We are glad that you stumbled upon our property and that everything went well! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Mel,Thank you for your recent stay with us. This is what we strive to offer our guests; I am thrilled to see that you were able to make lasting memories! We have a simple motto, we are here to provide the best experience possible. Your review will be shared with the entire team, and we hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Michelle,Thank you for your recent stay with us. We sincerely appreciate the feedback, which will help us improve our services; although this should already be standard practice to acknowledge all guests in a timely manner. We hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello Audrey,Thank you for your recent stay with us. We would like to apologize for the experience described in your review. We should have been proactive and put in an effort to get you into your room. Should you wish to discuss further, please do not hesitate to contact me.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Michael,Thank you for your recent stay with us. We apologize for missing the mark during your visit. The properly could certainly use a revamp, and we are excited to announce that this is in the talks with our leadership team, although no dates are set in stone as of yet.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello Gina,Thank you for your recent stay with us. We sincerely appreciate the kind comments, and hope to welcome you back soon.Regards,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Angela,Thank you for your recent stay with us! We hope to see you again soon.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Zachary,Thank you for your recent stay with us! We appreciate your kind comments and are glad to see that our staff was attentive to your needs! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Florian,Thank you for staying with us! We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello Fernando,Thank you for staying with us! We appreciate the positive review, and hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Marsha,Thank you for choosing USC Hotel for your recent visit to the science center. We are thrilled to see that our staff was friendly and helpful and glad that this made your stay great!We hope to see you again for your next visit!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, MaryAnn,Thank you for choosing us as your hotel of choice during your recent visit to Los Angeles. We sincerely appreciate the compliments towards our location, and our staff! We will share this review with Martha and the team.We hope to see you again soon!Fight On,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Christopher,Thank you for your recent stay with us! We sincerely appreciate the kind comments and positive review score. We hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Brandon,Thank you for staying with us. We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel