デラックス スイート 2 ベッドルーム | 専用キッチン | 冷蔵庫、電子レンジ、オーブン、コンロ
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ザ ヒストリック ブロードリンド ホテル アット ロング ビーチ コンベンション センターの口コミ

3 out of 5
ザ ヒストリック ブロードリンド ホテル アット ロング ビーチ コンベンション センター
149 Linden Avenue, Long Beach, CA

口コミ

7.6

良い

評価 10 - 840 件の口コミ中 365 件が非常に良い" "
評価 8 - 840 件の口コミ中 201 件が良い" "
評価 6 - 840 件の口コミ中 90 件が普通" "
評価 4 - 840 件の口コミ中 71 件が不満" "
評価 2 - 840 件の口コミ中 113 件が非常に不満" "

8.6/10

清潔度

7.8/10

スタッフとサービス

7.8/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

4/10 (不満)

???

気になった点 : 清潔度、設備とサービス
2日の滞在でしたが寒かったので毛布のリクエストをしましたが、ホテル形式の宿で無いため、メールでリクエストしなくてはならず、すぐに持ってきて貰えず寒い夜をすごしました。台所用品も揃っていますが、あまり清潔感が無く、ベッドも埃っぽく備え付けのテーブルも汚なかったです。クローゼットも無く使い勝手が悪いです。電話も目覚まし時計も備え付けではありません。 1階のタイ料理レストランは、清潔感もあり美味しかったです。通りを挟み小さなスーパーもあり、便利でした。近くにはレストランが沢山あるので便利です。
Broadlind Teamからの返信 (投稿日 : 2022 年 12 月 1 日)
Hello Guest, Thank you for staying at the Broadlind Hotel and your review is important to us. There are additional blankets provided in each room and a temperature setting with remote available. Guests are able to control the desired temperature to their liking. There is also a clock in each room for our out of state guests. We're glad you enjoyed a nice stay and please travel safely.

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
コンベンションセンターや大型スーパーも近く立地はよい。キッチン付きなのが良い。窓が一重でガラスも薄いので、とにかく外の音がうるさく聞こえる。
2018 年 6 月に 4 泊滞在
Broadlind Teamからの返信 (投稿日 : 2018 年 6 月 14 日)
Hi. Thank you for your feedback. We're happy to hear you had a nice stay. Visit us again soon!

10/10 (非常に良い)

David

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Had such a great stay per usual!
2024 年 5 月に 1 泊滞在
Broadlind Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi David, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful visit. You’re welcome back anytime!

6/10 (普通)

Armando

2024 年 5 月に 1 泊滞在
Historic Broadlind Hotel からの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Armando, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful visit. You’re welcome back anytime!

6/10 (普通)

Jimmy

Great hotel for the price and location. But if you’re trying to get a good night rest good luck. You can hear everything through the door/wall and from the bar downstairs. Besides that great place for its price and nightlife.
2024 年 4 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi Jimmy, Thank you for staying at the Broadlind Hotel and glad you enjoyed a wonderful stay! You’re welcome back anytime!

2/10 (非常に不満)

Rick

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
This is like an old Motel 6 in tight quarters. We will still in with Mariott, Hyatt, Etc from now on.
2024 年 4 月に 1 泊滞在
Historic Broadlind Teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Rick, Thank you for staying at the Broadlind and we’re glad you enjoyed a nice stay. The Broadlind is a historical building and with a European aparthotel style. The Hotel is unique and different from the typical chain franchises. We appreciate your review and you’re welcome back anytime!

6/10 (普通)

matthew

2024 年 4 月に 1 泊滞在
Historic Broadlind Hotel からの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Matthew, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful visit. You’re welcome back anytime!

8/10 (良い)

Shirley

家族旅行
良かった点 : 清潔度
It wasn’t clear as to how to enter the property the first time to get your parking space and key.
2024 年 4 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 4 月 12 日)
Hi Shirley, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime.

10/10 (非常に良い)

Arnold

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice stay, will visit again
2024 年 3 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 3 月 27 日)
Hi Arnold, Thank you for staying at the Broadlind and we're glad to hear you enjoyed a wonderful stay! Please visit us again soon.

6/10 (普通)

Tamara

カップルで旅行
We were comfortable
2024 年 3 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 3 月 19 日)
Hi Tamara, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! Please visit us again soon.

10/10 (非常に良い)

Eunice

家族旅行
良かった点 : 設備とサービス
Very clean
2024 年 3 月に 1 泊滞在
Historic Broadlind Hotel からの返信 (投稿日 : 2024 年 3 月 18 日)
Hi Eunice, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime!

4/10 (不満)

Ryan

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Cliff notes: - location is awesome - main tenant was very rude to us upon arrival - shower was absolutely horrible. Water was coming out boiling hot even when the cold water valve was on. I couldn’t shower. - check in/out contactless is pretty slick.
2024 年 3 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 3 月 9 日)
Hi Ryan, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! You're welcome back anytime.

2/10 (非常に不満)

Tom

気になった点 : 清潔度、施設のコンディションと設備
No one to talk to. No one answers the phone
2024 年 2 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Tom, Thank you for staying at the Broadlind Hotel and your review is important to us. The Broadlind is a self checkin hotel with no front desk. During your stay, we did not receive any requests or concerns from you and would have responded immediately. For a faster response, we have provided you with our hotel line and emergency line for any concerns you may have during your stay. We wish you safe travels and you're welcome back anytime.

10/10 (非常に良い)

Shelly

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super cute studio. Loved the historical feel and ambiance. Will definitely book again.
2024 年 2 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Shelly, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime!

10/10 (非常に良い)

Shinya

出張
良かった点 : 清潔度、客室の快適度
2024 年 2 月に 5 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Shinya, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime!

8/10 (良い)

Andrew

良かった点 : 客室の快適度
Long Beach Reception less hotel
Real comfort after a long flight
2024 年 2 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Andrew, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime!

10/10 (非常に良い)

Vanessa

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super cute, cozy, and great location.
2024 年 2 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 2 月 19 日)
Hi Vanessa, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime!

10/10 (非常に良い)

Vivian

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed here for a conference and had a pleasant experience. Simple checkin and walk to the conference. Lovely decor inside. Will be back
2024 年 2 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 2 月 5 日)
Hi Vivian, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a nice stay. You’re welcome back anytime!

8/10 (良い)

James

良かった点 : 清潔度、客室の快適度
2024 年 1 月に 2 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 2 月 5 日)
Hi James, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a nice stay. You’re welcome back anytime!

10/10 (非常に良い)

Anthony

2024 年 1 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 2 月 5 日)
Hi Anthony, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a nice stay. You’re welcome back anytime!

6/10 (普通)

Ashley、Las Vegas

出張
良かった点 : 清潔度、施設のコンディションと設備
Pros: I liked my cute little room, which felt like a tiny studio apartment. I found the check-in process to be really easy, despite what the reviews said. Just follow instructions! It was also very walkable and the Thai restaurant downstairs gives you a discount if you're staying at the hotel! Cons: I knew it was coming because of the reviews, but the noise from the bars downstairs was super loud. I brought ear plugs in preparation, but on Friday and Saturdays it's pretty nuts. I stayed 5 nights and those were the loudest nights. I also got a monster spider bite that required me to go to urgent care. I can't blame the hotel for this because spiders exist in the world, but I woke up the second day with it and it just grew from there. I can't help but feel a little sneezed out by it. Another thing that made me uneasy is that there's no locks on the door other than the main key card lock. No deadbolts, chain locks, etc. I'm sure it's fine, but I'm used to being able to lock the door from the inside in a hotel. They do charge a lot for parking, which I didn't know, but it's probably worth it for drivers because it's super hard to park on the street.
2024 年 1 月に 5 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 25 日)
Hi Ashley, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! Your review is important to us and we always strive to give our guests the best experience. Please visit us again soon!

4/10 (不満)

william

良かった点 : 清潔度
there is no elevator, the toilet didn't flush, and the tub took 8 hours to drain
2024 年 1 月に 2 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 25 日)
Hi William, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! Your review is important to us and we always strive to give our guests the best experience. Please visit us again soon!

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I came with my husband and 3 kids and they are very accommodating to that.. very pleasant all the staff speak when they see you. My kids were loud 4 and 5 and they never were mean or nasty they offered another room that was just as comfy. So if you have little children they are very accepting and understanding. My kids loved it. Also there is the ground keeper who is very nice and simple. Great energy ...
2024 年 1 月に 1 泊滞在
Historic Broadlind Hotel からの返信 (投稿日 : 2024 年 1 月 13 日)
Hi Angela, Thank you for staying at the Broadlind Hotel and we’re glad your family had a wonderful experience! We are family friendly and provide a charming stay for everyone to enjoy. Please visit us again soon!

10/10 (非常に良い)

Richard

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 12 日)
Hi Rich, thank you for staying at the Broadlind Hotel and great to hear you enjoyed a wonderful stay! The Broadlind is definitely a charm of the neighborhood and a unique self checkin experience. You’re welcome back anytime!

4/10 (不満)

Andrew

良かった点 : 清潔度
2024 年 1 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 10 日)
Hi Andrew, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a nice stay! You’re welcome back anytime.

4/10 (不満)

Heather

The room was smelly from some old sewer system issues (the bar smelled the same -- old building). There may be little to do. We could not get into the parking without first going to the room to get the parking info, which was vague. No space number was assigned at all. No email indicated any of this, even though I did the tedious no-host sign-up on pre-paid for parking.
2024 年 1 月に 1 泊滞在
Historic Broadlind Hotel からの返信 (投稿日 : 2024 年 1 月 10 日)
Hi Heather, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a nice stay! The Broadlind is a charming historic building with many original fixtures. Please visit us again soon!

8/10 (良い)

Trinity

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
The room was nice and accommodated us for what we needed. Bathroom was pretty tight but overall clean.
2023 年 12 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 7 日)
Hi Trinity,Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a great stay! You’re welcome back anytime.

2/10 (非常に不満)

Sonia

2023 年 12 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 25 日)
Hi Sonia, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! Your review is important to us and we always strive to give our guests the best experience. Please visit us again soon!

10/10 (非常に良い)

Richard

2023 年 12 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 7 日)
Hi Richard,Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a great stay! You’re welcome back anytime.

6/10 (普通)

Rachel

出張
良かった点 : 清潔度
Nice; tricky self check-in
The hotel is good for the price! Nice wine bar/ restaurant downstairs, The only thing that is wrong is the selfless check in. It is a bit tricky, text-only communication, and if you paid for a parking spot, you have to find parking, go up to your room to get the pass to enter the parking lot. So they shouldn’t really charge for that since it is a hassle!
2023 年 12 月に 2 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 7 日)
Hi Rachel,Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a great stay! The Broadlind is a self checking hotel and pre checkin is required for all guests. A unique charm of the neighborhood. Please visit us again soon!

10/10 (非常に良い)

Richard

2023 年 12 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2024 年 1 月 7 日)
Hi Richard,Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a great stay! You’re welcome back anytime.

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had a quick holiday trip with my family and this place was perfect. No hassle getting in and cool old building. We’ll be back!
2023 年 12 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 12 月 17 日)
Hi Richard, Thank you for staying at the Broadlind Hotel and we’re glad to hear your family enjoyed a wonderful stay. You’re welcome back anytime!

2/10 (非常に不満)

christian

2023 年 12 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 12 月 14 日)
Hi Christian, thank you for your review and your review is important to us. The Broadlind is a self checkin hotel and all guests are required to complete the pre checking registration. We hope you come back again to experience the Broadlind Hotel.

10/10 (非常に良い)

Adriana、San Diego

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed in the penthouse room. It was beautiful and spacious. Will definitely stay again next time I’m in Long Beach
2023 年 12 月に 1 泊滞在
Broadlind Teamからの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Adriana, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! Please visit us again soon.

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sweet spot and cool area!
Broadlind Teamからの返信 (投稿日 : 2023 年 11 月 30 日)
Hi Richard, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! Please visit us again soon.

10/10 (非常に良い)

Penelope

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Different from other hotels. Much more comfortable
Broadlind Teamからの返信 (投稿日 : 2023 年 11 月 30 日)
Hi Penelope, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! Please visit us again soon.

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Check-in was SUPER EASY. Staff was extra friendly and responsive through text. The hotel has a really unique look with a really cool lobby / balcony in the front. We stayed in the penthouse and it was really awesome. My fiance and I would definitely stay here again!
2023 年 11 月に 1 泊滞在
Broadlind Teamからの返信 (投稿日 : 2023 年 11 月 30 日)
Hi Kevin, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! Please visit us again soon.

2/10 (非常に不満)

Walter

2023 年 11 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Walter, Thank you for your review and guest experiences are important to us. We will continue to provide our guests with a pleasant stay at the Broadlind. You're welcome back anytime!

8/10 (良い)

Carl

良かった点 : 施設のコンディションと設備
It was really nice small bed and room but comfy
2023 年 11 月に 1 泊滞在
Broadlind Teamからの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Carl, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! Please visit us again soon.

8/10 (良い)

Anthony

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was great and why I gave it only 4 stars was due to the mattress was way too hard
2023 年 11 月に 1 泊滞在
Broadlind Teamからの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Anthony, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! Please visit us again soon.

2/10 (非常に不満)

Ann

出張
気になった点 : 設備とサービス
Check in was awful. The online checking does NOT WORK well on mobile. After 20 min of struggles including a $200 hold that was NEVER MENTIONED during reservations, the entire registration was lost. We had to reaccomplish it all and then the app lost my parking reservation!! So when I arrived there was no way to get in the parking area. I had to find street parking, in the rain, go up to the room only to find no info on parking lot access! The building is charming the room is cute but tiny and location is nice. There is a cute bar in the basement and a wine bar next door with live jazz.
2023 年 11 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 11 月 21 日)
Hi Ann, Thank you for staying at the Broadlind Hotel and we're glad to hear you enjoyed a wonderful stay! We recommend for all guests to review the details of the hotel prior to booking as the Broadlind is a self checkin hotel. Details is listed on the booking page. Guests are also contacted post booking to complete the Mandatory Pre-Checkin Form and complete prior to arrival to avoid any delays during checkin. On the form also has information on parking reservation and other special requests. Thank you again for staying at the Broadlind and you're welcome back anytime!

8/10 (良い)

William

良かった点 : 清潔度、客室の快適度
2023 年 11 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 11 月 15 日)
Hi William, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! Please visit us again soon.

10/10 (非常に良い)

Anthony

出張
良かった点 : 清潔度、客室の快適度
2023 年 11 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 11 月 10 日)
Hi Anthony, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime!

10/10 (非常に良い)

Amanda

良かった点 : 施設のコンディションと設備
I loved staying in the historic hotel the building was very maintained and has a cool vibe to it. I would definitely stay again.
2023 年 11 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 11 月 10 日)
Hi Amanda, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime!

8/10 (良い)

Ryan

良かった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 11 月 15 日)
Hi Ryan, Thank you for staying at the Broadlind Hotel and we're glad you enjoyed a wonderful stay! Please visit us again soon.

10/10 (非常に良い)

Bradley

良かった点 : 清潔度、施設のコンディションと設備
Easy checkin
2023 年 11 月に 1 泊滞在
Broadlind Teamからの返信 (投稿日 : 2023 年 11 月 2 日)
Hi Bradley, Thank you for staying at the Broadlind Hotel and we’re glad to hear you enjoyed a nice stay! You’re welcome back anytime.

10/10 (非常に良い)

Monica

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Broadlind Teamからの返信 (投稿日 : 2023 年 11 月 2 日)
Hi Monica, Thank you for staying at the Broadlind Hotel and we’re glad to hear you enjoyed a nice stay! You’re welcome back anytime.

4/10 (不満)

Cecilia

良かった点 : 清潔度、客室の快適度
We did not get what we payed for, we were really disappointed with our kitchen. It was not the one displayed when we made the reservation, it was completely a different kitchen. We also had an experience with roaches ending up on our food so we had to throw away our meals, we were really upset.
2023 年 10 月に 2 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 11 月 5 日)
Hi Cecilia, Thank you for your reservation and your review is important to us. Cleanliness is our top priority and we upkeep to the highest standards with housekeeping. We recommend to our guests to contact the Hotel immediately for any issues during your stay for us to accommodate a better experience. Thank you again for staying at the Broadind and you're welcome back anytime!

10/10 (非常に良い)

S

2023 年 10 月に 2 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 11 月 21 日)
Hi S, Thank you for staying at the Broadlind Hotel and we're glad to hear you enjoyed a wonderful stay! You're welcome back anytime!

2/10 (非常に不満)

David St.

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Didn't even get to stay here because their check in system. We had 1 hour to check in remotely. Didn't know that since we started driving towards the location. Got there and there was NO STAFF. just a sign telling us we were out of luck. The worst.
2023 年 10 月に 1 泊滞在
Historic Broadlind Hotelからの返信 (投稿日 : 2023 年 10 月 26 日)
Hi David, Thank you for your reservation at the Broadlind. Prior to booking on the details page, the Broadlind is detailed as a self checkin hotel and all guests must complete the Pre Checkin Form to obtain access to the Hotel. We have sent you multiple messages and emails to complete the form prior to arrival to avoid any delays. We have also communicated directly to complete the form at your arrival and staff was awaiting for the form to be completed. Guest verification is required for all stays. Thank you again for booking at the Broadlind and you're welcome back anytime!