スイート 5 ベッドルーム バリアフリー 禁煙 (Mobility/Hearing, Tub w/Grab bars) | アイロン / アイロン台、WiFi (無料)、ベッドシーツ

ザ ハーズ トレードマーク コレクション バイ ウィンダムの口コミ

3 out of 5

口コミ

8.8

非常に良い

評価 10 - 330 件の口コミ中 194 件が非常に良い" "
評価 8 - 330 件の口コミ中 80 件が良い" "
評価 6 - 330 件の口コミ中 34 件が普通" "
評価 4 - 330 件の口コミ中 8 件が不満" "
評価 2 - 330 件の口コミ中 14 件が非常に不満" "

9.0/10

清潔度

8.4/10

設備とサービス

9.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Matsumura

出張
良かった点 : 清潔度、施設のコンディションと設備
Good stay
2024 年 5 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Matsumura,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a good stay during your recent visit.Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay enjoyable or if there are any areas where we could further improve, please feel free to let us know.We hope to have the pleasure of welcoming you back again soon for another great experience. If you have any questions or need assistance with future bookings, please don't hesitate to reach out to us.Warm regards, The HAAS Building

8/10 (良い)

Monami

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
部屋はとても綺麗で可愛らしく、滞在時間が楽しくなりました。スタッフも気さくな方が多く、スムーズにチェックインやタオル交換などすることが出来ました。周辺の治安が心配になる程度には夜間まで外がうるさく、音もよく聞こえてくるので注意が必要かもしれません。ホテル、設備自体は大満足です!
2023 年 11 月に 4 泊滞在
Haas staffからの返信 (投稿日 : 2023 年 11 月 21 日)
Dear Monami,Thank you so much for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you found the room clean and cute, and that you enjoyed your overall experience at our hotel.We appreciate your positive comments about the friendliness of our staff and are pleased to hear that the check-in process and towel changes went smoothly for you. It's always our goal to ensure that our guests feel comfortable and well taken care of during their stay.We also appreciate your feedback regarding the noise levels outside. We understand that a peaceful environment is crucial for a good night's sleep, and we apologize for any inconvenience caused. We will certainly look into ways to address this concern and enhance the overall experience for our guests.It's great to know that you are satisfied with the hotel and its facilities. We value your feedback, and your satisfaction is our top priority.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything specific you'd like us to address or improve upon, please feel free to share your thoughts with us.Thank you once again for choosing to stay at The Haas Trademark Collection by Wyndham, and we look forward to serving you again.

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel itself is nice. The room I got was spacious and is near a lot of walkable spots for shopping, eating, and activities. However it being Los Angeles there is a lot of homeless and that also brings a lot of foul odors and a bit of some no safe areas to walk. Your drive to the hotel will be shocking if you haven’t been to this city recently or never. There is a lot! This hotel has cameras all around it. Its biggest downside is parking. It has no parking for itself but there is a parking garage literally right across from it. It costs $11 CASH. You will be asked to pay that again if your car stays overnight and isn’t out by 6am. However you can leave it there overnight and such. Just warning that you will have to pay again if it’s the next day and it’s after 6am.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cristian

良かった点 : 清潔度、施設のコンディションと設備
Ok
2024 年 5 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Cristian,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words truly mean a lot to our team. We look forward to welcoming you back again soon!Warm regards, The HAAS Building

8/10 (良い)

Krystie

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Krystie,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and serve as a great source of motivation. We look forward to the opportunity of welcoming you back in the future for another fantastic experience.Warm regards, The HAAS Building

8/10 (良い)

Angelena Faith

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
The property accomodated us very well. One king bed and 1 twin bed for the 3 of us. It was nice to have the refrigerator, microwave, and coffee pot. The only reason i did not give it 5 stars, is because the street out in front of it was closed and there were a lot of homeless people and trash.
2024 年 5 月に 5 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Angelena,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property accommodations suitable for your needs, and we're glad you appreciated the amenities we provided.We understand your concerns about the street closure and the presence of homeless individuals in the area. We take the safety and comfort of our guests very seriously, and we're actively working to address these issues with local authorities to ensure a more pleasant environment for our guests in the future.We appreciate your valuable feedback, as it helps us to continuously improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless experience next time.Warm regards,

6/10 (普通)

Daniel

カップルで旅行
良かった点 : 清潔度、設備とサービス
Decent rooms w/nice kitchen . Customer service 4/5 pretty good . Area pretty sketchy but not the worst . Nice close parking structure. Near some food options . Short Uber distance to the Belasco venue
2024 年 5 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Daniel,Thank you for sharing your experience with us. We're glad to hear that you found our rooms to be decent, with a nice kitchen, and that you appreciated the convenience of our parking structure and nearby food options. We also appreciate your feedback on our customer service.We understand your concerns about the area, and we're continuously working to ensure the safety and comfort of our guests to the best of our ability.We're delighted to know that our location suited your needs, especially being close to the Belasco venue. Should your travels bring you back to the area, we'd love to welcome you again and strive to make your stay even more enjoyable.Warm regards, The HAAS Building

6/10 (普通)

Juliana

良かった点 : 清潔度
The staff were all very helpful and friendly. The room itself was spacious and clean, but there were several features in the space that were damaged / very worn upon arrival (couch was stained, microwave handle broken, decorations broken, etc). I wish that there was notice of the construction happening outside prior to booking this hotel. Between the construction directly outside the hotel and the music blaring from the bar next door, the volume inside our room was jarring and made it hard to sleep. It felt like we were tricked as soon as we walked into the lobby, as there was no prior notice about all the extra noise and that part was hard to move past.
2024 年 5 月に 3 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Juliana,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff to be helpful and friendly, and we're glad you enjoyed the spacious and clean room.We sincerely apologize for the inconvenience caused by the damaged features in your room and the construction noise outside. We understand how frustrating it must have been to experience these issues during your stay. Rest assured, we're taking your feedback seriously and addressing these concerns with our maintenance team to ensure that all features in our rooms are in top condition for our guests.Regarding the construction noise and the noise from the nearby bar, we apologize for any disturbance this caused during your stay. We're currently working to provide better communication to our guests about any ongoing construction projects in the area to avoid any surprises upon arrival.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards, The HAAS Building

2/10 (非常に不満)

Francisco

2023 年 9 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Francisco,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations fully. Your comments are valuable to us as they help us identify areas where we can improve. If you have any specific suggestions on how we can enhance our services, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 (非常に良い)

Enrique

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
Property was great. LA area not so much
2024 年 5 月に 1 泊滞在
Haas staffからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Enrique,Thank you for sharing your feedback with us. We're pleased to hear that you found our property to be great during your stay.We understand that the surrounding area may not have met your expectations, and we apologize for any inconvenience this may have caused. While we strive to provide a comfortable and enjoyable experience within our property, we also recognize the importance of our guests' overall environment.Your comments are valuable to us as we continually strive to improve our offerings and enhance our guests' experiences. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards, The HAAS Building

2/10 (非常に不満)

Terra

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Extremely loud, toilet paper roll had blood on it, as if the homeless were using there dirty needles & cleaning it off in there. Hotel room was nice other than that but very sketchy & 0 communication about the horrible parking situation. There needs to be an email saying the main road is closed due to construction
2024 年 5 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Terra,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments are deeply concerning, and we take them very seriously.The cleanliness and safety of our accommodations are of the utmost importance to us, and we are investigating the matter with our housekeeping team to ensure that such incidents do not occur again in the future. Additionally, we understand the importance of clear communication regarding parking and road closures, and we will work to improve our communication procedures to prevent similar issues from happening to future guests.We truly value your feedback as it helps us identify areas for improvement. Please know that your experience does not reflect the high standards we strive to maintain, and we are committed to making things right. If there's anything else we can do to address your concerns or make amends for your experience, please don't hesitate to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future.Sincerely, The HAAS Building

8/10 (良い)

Lizette

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
I really liked the fact that all my kids fit comfortably and I was able to cook in the full kitchen. I did not like that 7th st. Is vlised and we had to park actoss the street in a parking garage. There was lots of crime and your constantly hearing sirens and helicopters. I had to walk down the block and thwn cross the street and come back down to the hotel with all our luggage and kids. It has its good and bad. I probably would rent again because of the size of the place and price
2024 年 4 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Lizette,Thank you for sharing your feedback with us. We're thrilled to hear that you and your family found our accommodations spacious and comfortable, and that you appreciated the convenience of having a full kitchen during your stay.We apologize for any inconvenience caused by the noise from the nearby street and parking situation. We understand that these factors can detract from the overall experience, and we'll take your comments into consideration to see how we can improve in these areas.We truly appreciate your honest assessment of your stay, and we're glad to hear that despite the drawbacks, you would consider renting with us again due to the value and size of our accommodations. We look forward to welcoming you back in the future and providing an even better experience.Warm regards, The HAAS Building

10/10 (非常に良い)

Christopher

2024 年 4 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Christopher,We were absolutely thrilled to read your stellar review! Thank you so much for taking the time to share your experience with us. It truly means the world to our team to know that we were able to exceed your expectations and provide you with a memorable stay. Your kind words are a testament to the dedication and hard work we put into ensuring every guest has a fantastic experience.We look forward to welcoming you back soon for another unforgettable stay!Warm regards, The HAAS Building

10/10 (非常に良い)

Jessica

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean and great for what we needed!
2024 年 4 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
"Dear Jessica,Thank you for your recent stay with us and for sharing your positive feedback about the cleanliness of our rooms. It's fantastic to hear that you found everything to your satisfaction during your time with us.Ensuring a clean and comfortable environment for our guests is always a top priority, and we're delighted that our efforts were appreciated.We look forward to welcoming you back for another refreshing stay in the near future.Best regards, The HAAS Building

8/10 (良い)

Marcandis

2024 年 4 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Marcandis,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

RACHEL

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Love this location. The beds are comfy and the building is secure.
2024 年 3 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Rachel,Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and they serve as a great encouragement to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon for another memorable stay.Best Regards, The HAAS Building

10/10 (非常に良い)

Randy

出張, カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The hotel is great.
2024 年 2 月に 4 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Randy,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

miguel

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Downtown LA can be sort of sketchy, but this place was a great stay.
2024 年 4 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Miguel,Thank you very much for choosing to stay with us and for sharing your feedback about your recent experience. We're thrilled to hear that you loved our hotel and the amenities we offer.We understand your concern regarding the area surrounding the hotel, and we take the safety and security of our guests very seriously. Rest assured, we are continuously working with local authorities and taking appropriate measures to ensure the safety of our guests at all times.We appreciate your feedback and hope that despite this concern, you were still able to enjoy your stay with us. Should you have any further questions or need assistance in the future, please do not hesitate to reach out.Warm regards, The HAAS Building

10/10 (非常に良い)

GlizzyG

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I will be staying again !!
2024 年 4 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear GlizzyG,Thank you so much for your kind words and for letting us know that you plan to stay with us again in the future. We're absolutely delighted to hear that you enjoyed your experience with us and that you're considering returning.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards, The HAAS Building

2/10 (非常に不満)

Annabelle

2024 年 4 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Annabelle,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations fully. Your comments are valuable to us as they help us identify areas where we can improve. If you have any specific suggestions on how we can enhance our services, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 (非常に良い)

Maria Paz

2024 年 2 月に 3 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Maria Paz,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

8/10 (良い)

Hiu Tung

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room itself is amazing. It looks like a modern apartment which we loved. The only thing for us is the area it is in as it seems unsafe walking around especially in the evening. There's currently construction near the building so there might be some noise.
2024 年 4 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Hiu Tung, Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're thrilled to hear that you loved the modern apartment style of our accommodations.We understand your concern about the safety of the area surrounding our property. Please know that the safety and security of our guests are of utmost importance to us. We continuously work to ensure that our guests feel comfortable and secure during their stay.We appreciate your feedback, and we hope that despite this concern, you were still able to enjoy your time with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to reach out.Warm regards, The HAAS Building

8/10 (良い)

Gerardo

2024 年 4 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Gerado,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I really enjoyed the scenery and the hotel was very pleasant to stay in.
2024 年 3 月に 3 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Melissa,Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the scenery and found your stay at our hotel very pleasant.Providing a positive experience for our guests is our top priority, and it's fantastic to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

Heather

2024 年 4 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

8/10 (良い)

Arianna

2024 年 4 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Arianna,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

Juan

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
The stay was excellent. The room was super clean and spacious. All the workers were very friendly. Just a downtown area itself Be kind of iffy sometimes. But the hotel itself is excellent.
2024 年 3 月に 3 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Juan,Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was excellent.It's fantastic to know that you found your room super clean and spacious, and that our staff provided friendly service throughout your stay. Your comfort and satisfaction are our top priorities, and we're delighted that we met your expectations.We understand that downtown areas can sometimes be unpredictable, but we're pleased that you found our hotel excellent despite any concerns about the surrounding area.We truly appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back for another excellent stay in the future!Warm regards, The HAAS Building

10/10 (非常に良い)

Heather

2024 年 4 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

2/10 (非常に不満)

Christopher E

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The Haas is in a not great neighborhood. The only parking is a sketchy parking garage across the street. Limited food options, all requiring walking in the unsafe-seeming neighborhood. They still have not refunded my deposit almost five days later. No manager on-site. Would not return. Not an “8.8”, maybe a 3.8.
2024 年 3 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Christopher E ,Thank you for sharing your feedback regarding your recent stay at The Haas. We're truly sorry to hear about the challenges you encountered during your time with us.We understand your concerns about the neighborhood and parking situation. While we cannot change the location, we strive to ensure our guests feel safe and comfortable during their stay. Your feedback regarding the deposit refund delay and the absence of a manager on-site is also concerning, and we will address these issues immediately to ensure they are resolved.We sincerely apologize for the inconvenience and frustration you experienced, and we appreciate you bringing these matters to our attention. We take your feedback seriously and will use it to improve our services.If there's anything we can do to rectify the situation or if you would like to discuss your concerns further, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

10/10 (非常に良い)

Heather

良かった点 : 清潔度、施設のコンディションと設備
Great place
2024 年 3 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Heather,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to be a great place.Providing a positive experience for our guests is our top priority, and it's fantastic to know that we met your expectations during your stay.We look forward to welcoming you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

Heather

2024 年 3 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

Carlos Humberto

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel itself is perfect, no complaints at all. The surroundings however feel very unsafe & loud. Location is amazing.
2024 年 3 月に 4 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Carlos Humberto,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel perfect and had no complaints during your stay.We understand your concerns about the surroundings feeling unsafe and loud. While we can't control the environment outside of our hotel, we're pleased that you still found our location amazing.Your safety and comfort are our utmost priorities, and we're continuously working to ensure our guests feel secure during their time with us.We appreciate your kind words about our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards, The HAAS Building

10/10 (非常に良い)

Adrian、los angeles

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Extraordinaria
2024 年 3 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Adrian,Thank you so much for your fantastic review! We're absolutely thrilled to hear that your stay with us was extraordinary.Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your time with us truly special.Your kind words mean the world to us, and we can't wait to welcome you back for another extraordinary stay in the future.Warm regards, The HAAS Building

10/10 (非常に良い)

Ian

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very convenient location with within walking distance of metro and other public transport. Walking distance to a lot of great sights within the city. The actual location though had a lot of vagrants within the area. Would not recommend walking around at night alone.
2024 年 3 月に 8 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Ian,Thank you for staying with us and for sharing your feedback about your recent experience. We're delighted to hear that you found our location convenient, with easy access to the metro and other public transport options. We're also glad that you were able to explore many of the great sights within walking distance.We apologize for any discomfort caused by the presence of individuals in the area. Please know that we take the safety and security of our guests very seriously, and we continuously work to ensure a safe environment.Your feedback is invaluable to us, and we'll take your comments into consideration as we strive to improve our guests' experiences.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

8/10 (良い)

Larry

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Larry,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

Jordi X.

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The apartment is really large, clean, very well kept and equipped, and in downtown LA where, as any downtown large city, there will be noise - that is unavoidable. There is pay parking across the street which is reasonably priced when compared to other pay parking in LA. I recommend the Haas.
2024 年 2 月に 4 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Jordi X,Thank you so much for choosing to stay with us and for taking the time to share your positive feedback. We're thrilled to hear that you enjoyed your experience at HAAS.We're delighted that you found our apartment spacious, clean, and well-equipped. We understand that staying in downtown LA comes with its unique atmosphere, and we appreciate your understanding regarding the unavoidable noise.It's great to know that you found the parking across the street to be reasonably priced and convenient.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to HAAS in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

RACHEL

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything you need from comfy bed to kitchen. Great location for venues around.
2024 年 3 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Rachel,Thank you for your recent stay with us and for sharing your positive feedback. We're thrilled to hear that you found everything you needed during your time with us, from our comfy beds to the convenience of having a kitchen in your accommodation.We're also pleased to know that our location was convenient for the venues you were visiting.It was a pleasure to host you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The HAAS was an great place to stay, the property was outstanding and the staff was fantastic. There are a few parking lots available but none are connected to the hotel. There are a number of available dining options nearby. Having a property with a kitchen is a big bonus. Overall it was an amazing stay.
2024 年 3 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Peter,Thank you for choosing to stay with us at HAAS and for taking the time to share your wonderful feedback. We're delighted to hear that you had an outstanding experience during your stay.It's fantastic to know that you found our property to be exceptional and our staff to be fantastic. We're also glad that you appreciated the nearby dining options and the convenience of having a kitchen in your accommodation.We understand that parking can be a consideration for our guests, and we appreciate your understanding in this matter.We're thrilled that you had an amazing stay overall, and we can't wait to welcome you back for another fantastic experience in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

8/10 (良い)

Annie

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
The place is super nice but the outside is terrible. There is human poop on the streets and sleeping is hard cause it’s so so noisy. Emergency alarms go off in the street all night from fire trucks and ambulances.
2024 年 3 月に 2 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Annie,Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're glad to hear that you found our property to be super nice.We apologize for the issues you encountered outside of our hotel. We understand that on the streets outside the presence of human waste and noise disturbances can be very concerning and disruptive to our guests' experience.Please know that we take these matters seriously, and we will work diligently with local authorities to address these issues to improve the surrounding environment for our guests.We appreciate your valuable feedback, and we hope that despite these challenges, you were still able to enjoy your time with us. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

8/10 (良い)

Amy、Albuquerque

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is a cool, funky place. Good shower. But beds were too hard for me.
2024 年 3 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Amy, Thank you for staying with us and for taking the time to share your feedback. We're thrilled to hear that you found our hotel to be cool and funky, and that you enjoyed the shower experience.We apologize that the beds didn't meet your comfort preferences. We understand that a good night's sleep is essential, and we'll certainly take your feedback into consideration as we strive to improve our accommodations.If you decide to stay with us again in the future, please don't hesitate to let us know your preferences, and we'll do our best to ensure your comfort.Warm regards, The HAAS Building

6/10 (普通)

Rosario

2024 年 3 月に 4 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Rosario,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 (非常に良い)

Ariel

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We liked that it was basically a suite/apartment. Great for a long stay. Has all you need.
2024 年 3 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Ariel,Thank you for your recent stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed our suite-style accommodations and found them well-suited for a long stay.Ensuring that our guests have everything they need for a comfortable and enjoyable experience is our top priority, and we're thrilled that we met your expectations.We hope to have the pleasure of welcoming you back for another excellent stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

10/10 (非常に良い)

Arizona

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great property. Love that its in the heart of downtown LA. Parking was no issue garage right across the street, $10 for 24 hours, not bad. Yes, there are homeless people outside, its a large city. The room was very spacious and modern. The staff was friendly and helpful. Lots of dining options within walking distance. Will definitely stay again!
2024 年 3 月に 1 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Arizona, Thank you so much for your glowing review and for choosing to stay with us during your time in downtown LA. We're thrilled to hear that you enjoyed your experience at our property!It's wonderful to know that you found our location convenient and appreciated the parking options nearby. We're also glad that you enjoyed the spacious and modern room, as well as the friendly and helpful service from our staff.We understand that being in a bustling city like LA comes with its unique aspects, and we appreciate your understanding regarding the presence of homeless individuals nearby.We're delighted to hear that you plan to stay with us again in the future! We look forward to welcoming you back and ensuring another fantastic stay. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

6/10 (普通)

Hoang My

家族旅行
Lots of homeless outside the apartment.
2024 年 3 月に 3 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Hoang My,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you took the time to provide us with your thoughts about your recent experience.We apologize for any discomfort you may have experienced due to the presence of homeless individuals in front of our hotel. Please know that we take this matter seriously and are actively working with local authorities to address it.Your feedback is invaluable to us as we strive to create a safe and comfortable environment for all our guests. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards, The HAAS Building

10/10 (非常に良い)

Zhyldyz

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was good experience to stay at the hotel!
2024 年 2 月に 3 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Zhyldyz,Thank you for choosing to stay with us and for sharing your positive feedback about your experience. We're delighted to hear that you had a good time during your stay at our hotel.Ensuring that our guests have a pleasant and enjoyable experience is our utmost priority, and we're thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back for another great experience in the future. If there's anything we can assist you with, please feel free to reach out to us.Best Regards, The HAAS Building

10/10 (非常に良い)

Breanna

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful and felt very safe! Huge space!
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Brenda

良かった点 : 清潔度、施設のコンディションと設備
Everything was great!

10/10 (非常に良い)

Leonivas

2024 年 2 月に 5 泊滞在
The HAAS Building からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Leonivas,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

4/10 (不満)

Mark

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hallway stench of cleaner was almost enough to make one vomit due to high strength of smell.the lingering smell. Is property attempting to mask another odor??? Floors in unit made both our feet and socks black due to dirt. Ice maker broken. I informed front desk and supplied photo of frozen over unit. I asked if ice could be taken from an empty room and was told there’s a store around the corner. I paid five bucks for a small bag of ice that I had to walk to get when there’s supposed to be a functional kitchen. No follow up from property. Wasted 30 mins of vacation getting ice! Sink basin is loose and water leaked out to counter and one persons belongings got wet on bottoms of everything they had sitting on the counter. Coffe maker that was filthy! Even if it were clean, there was zero filters, sugar or cream and only two small packets of coffee. Another trip to the store! Not an enjoyable stay
2024 年 2 月に 2 泊滞在

8/10 (良い)

Araceli

良かった点 : 清潔度、客室の快適度
2024 年 2 月に 1 泊滞在