The front desk host was cheerful and friendly. The check-in went smoothly. The room was tidy and the bed was comfortable. The pillows were old and lumpy. There was hair on the floors in the room and bathroom. The bath mat towel was a funky yellow- brown color, so we stashed it. The non-skid mat in the bathtub was yellow and falling apart. The bath towels were thin and scratchy. To topbit off, the remote for the tv didnt do anything, so we missed a couple of programs we wa twd to watch.My opinion is that, all in all, they need to make an investment in simple things like pillows, towels and a good cable service.