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Reviews of Shore Hotel

4 out of 5
Shore Hotel
1515 Ocean Avenue, Santa Monica, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1004 reviews" "
Rating 8 - Good. 199 out of 1004 reviews" "
Rating 6 - Okay. 85 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location
Stayed 2 nights in May 2024

10/10 Excellent

Yuka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is not easily accessible and no open concept. Staff are very friendly and helpful and room is very clean!
Stayed 1 night in May 2024

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue I has was the mattress was very lumpy. Not a good sleep.
Stayed 1 night in Apr 2024

10/10 Excellent

Aparicio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great views
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the requirement to Valet your car at an extra cost per day was pricey.
Stayed 3 nights in Apr 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything looked exactly like the pictures, they had a cool shower with a curtain that comes down from the roof with a button push, and the front desk, janitors, and velets were very kind. It's in the best possible location for Santa Monica. The beach, a surf rental place, the PCH, and great food are all right next to or in front of the hotel. Literally the only problem was some construction going on above my room. But that's only because I arrived early while it was scheduled to end at my expected check in time. So take that with a grain of salt. Overall a 9.9/10 stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Stayed 2 nights in Apr 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Nicole

Traveled with family
Hotel is across the street to the ocean and Santa Monica pier.
Stayed 1 night in Apr 2024

10/10 Excellent

MELISA

Great location
Stayed 5 nights in Mar 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Shore Hotel was nice and clean and very close to Santa Monica Pier. In my opinion its way over priced and on top of the high price you are charged for all kinds of extras. I do not understand the Hotel destination charge of $46 which in outta the $200 they charge your card after $485 for the room is paid. The mini bar in the rooms is way over priced to, which will also be taken out of the $200 incidental fee. Overall nice property but i will not stay here again Just due to the way over priced.
Stayed 1 night in Mar 2024

8/10 Good

Jamey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall good stay. Staff very polite and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Karmjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Santa Monica with kids
Stayed 1 night in Mar 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt service, facilitated early check in
Stayed 2 nights in Mar 2024

10/10 Excellent

Lolo

Stayed 2 nights in Mar 2024

8/10 Good

Alina

Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in the lobby. No free wi-fi
Stayed 1 night in Mar 2024

8/10 Good

Shui Yee Paulina, Lake Forest

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is good but feels more like a high end motel. I don't like the overhead shower, handheld is preferable. I can hear the other rooms' shower too.
Stayed 4 nights in Mar 2024

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2024

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice, professional and helpful. The hotel is beautiful and well kept, even with the construction. wished we could've stayed longer! Will be back, definitely!
Stayed 1 night in Dec 2023

10/10 Excellent

Chris, Norton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean.
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Great location, clean property, and the staff is nice. I typically stay in the Fairmont, Shutters, or Huntley. This hotel just is not as those properties.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room was very clean. Bed and sheets very comfortable. Staff very nice and helpful.
Stayed 3 nights in Feb 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bad service checking in and out. Only had one attendant in both instances and wait was too long. Bad service about valet parking. Waited more than 40 minutes to get my car as was not notified to go to P1 below to pick up our car.
Stayed 1 night in Feb 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the beach
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was spotless, room s very quiet and comfortable.
Stayed 3 nights in Feb 2024
Response from Jesse, Front Office Manager on Feb 18, 2024
Thank you for the review, Kenneth !

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jesse, Front Office Manager on Feb 18, 2024
Thank you for the review, Maureen !

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience in a great town!
Stayed 3 nights in Feb 2024
Response from Jesse, Front Office Manager on Feb 18, 2024
Thank you for the review, Mark !

6/10 Okay

Henry

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was not helpful
Stayed 2 nights in Feb 2024
Response from Jesse, Front Office Manager on Feb 18, 2024
Thank you for taking the time to leave us a review.

2/10 Terrible

Horacio

Business traveler
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Jesse, Front Office Manager on Feb 18, 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Philip, Lompoc

Traveled with family
Staff supported our needs, but seemed a little less than eager to do so in some cases.. getting umbrellas for the wet weather felt a little like asking Dad for the keys to the Ferrari..
Stayed 1 night in Feb 2024
Response from Jesse, Front Office Manager on Feb 18, 2024
Thank you for taking the time to leave us a review.

4/10 Poor

Melanie

Disliked: Staff & service, amenities, property conditions & facilities
The shore hotel used to be really nice and now it looks and feels more like a motel.
Stayed 1 night in Jan 2024
Response from Jesse, Front Office Manager on Feb 18, 2024
Thank you for taking the time to leave us a review.

8/10 Good

Daniel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, reasonably priced hotel in the heart of Santa Monica. Staff is friendly and helpful. Restaurant closes on the early side. Late checkout is available but requires a trip to the front desk, which defeats the purpose if you’re trying to catch a few extra winks.
Stayed 1 night in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should stay here
I have zero negatives about this hotel. There is nothing lacking with the experience the hotel staff and the atmosphere provide. Super friendly and helpful, clean, smells good, great pillows (a huge pet peeve of mine), and location. You have no reason not to stay here while in Santa Monica.
Stayed 1 night in Feb 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

megan, corona del mar

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel, Check in was smooth thanks to Ramen. Bell man was so professional and sweet. We enjoyed our stay thank you
Stayed 2 nights in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

Darren

Stayed 2 nights in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

Tycho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

6/10 Okay

Sangmo, Edgewater

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

Kali

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramon went above and beyond to help with our checkin needs and assisting us with anll of our questions- best check in experience I’ve had in a long time!
Stayed 1 night in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern room but poor view. Beautiful pool and hot tub area with accessible bar. Unfortunately most restaurants in the area closed early and I could not find a place to eat.
Stayed 1 night in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

rossana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, nice, good location
Stayed 4 nights in Nov 2023
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This stay was excellent. The hotel was beautiful, the location was convenient to walk to the pier or beach, sac l the service was great. Well definitely return.
Stayed 2 nights in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

Jill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stay
I only stayed one night . The staff was friendly. Hotel was clean . The room and bathroom are big (no carpeting) which I prefer .
Stayed 1 night in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is the second time we have stayed at the Shore Hotel would our place to stay in the area on future visits. The staff are very helpful and polite and provide excellant service.
Stayed 6 nights in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.

6/10 Okay

Robert, Littleton

Stayed 1 night in Jan 2024
Response from Neri Tuna- Assistant Front Office Manager on Feb 5, 2024
Thank you for the Shore Hotel Rating hope to see you soon.