Dear Yuki,Thank you for choosing to stay with us at Renaissance Los Angeles Airport Hotel. Our goal is to provide every guest with a wonderful experience, so we're delighted you enjoyed your visit. If there was anything at all we could have done differently to improve your visit, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Kathy AdrianceRenaissance Experience Specialist

Dear Ai,Thank you for joining us at Renaissance Los Angeles Airport Hotel and for sharing your lovely review. We are thrilled you enjoyed our clean accommodations and convenient airport shuttle. It would be a pleasure to welcome you back on future visits to the area.Kathy AdrianceRenaissance Experience Specialist

Dear Shimbo,We enjoyed welcoming you to Los Angeles and want to thank you for sharing your rating. It is always our aim to provide a flawless, memorable experience with tailored hospitality, and we hope you were happy with aspects of your stay. We are sorry, however, for any issues or disappointments you encountered during your time with us. I invite you to contact me directly at the hotel so I can learn more details about your experience; your feedback is essential in helping us elevate our services. Thank you again for choosing us, and we would be honored to serve you in the future.Sincerely, Kathy Adriance, Renaissance Experience Specialist

Dear Kensuke,Thank you for choosing our hotel and taking the time to provide your feedback. Although we are glad you had a pleasant experience overall, we are disappointed to learn that we did not fully meet your expectations. I would appreciate the opportunity to learn more about your stay and ask that you contact me directly at the hotel. Thank you again, and we invite you to revisit the next time you are in Los Angeles, so we can show our commitment to providing seamless, memorable experiences.Sincerely, Kathy Adriance, Renaissance Experience Specialist

Dear Haruki,Thank you for taking the time to review our hotel. We are glad you had a pleasant stay overall, and we appreciate your kind rating. However, we are sorry for any disappointment regarding the views from your room. In the future, please let our front desk know, and we will do our best to ensure you have a perfect stay. Please feel free to contact us directly at the hotel if you would like to discuss your experience further. Thank you again, and we look forward to welcoming you back soon. Sincerely, Kathy Adriance, Renaissance Experience Specialist

Dear Valued Guest,Thank you for sharing your rating with us. We hope you enjoyed aspects of your visit; however, we are sorry if we did not meet every expectation. We invite you to contact us directly at the hotel so we can discuss your experience in detail. We would love to connect with you, as your feedback allows us to continually offer the best experience for our guests. Thank you again, and we hope to see you during your next visit to Los Angeles.Sincerely, Kathy Adriance, Renaissance Experience Specialist

Dear Shinya, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely, Kathy Adriance, Senior Administrative Assistant

Thank you for your feedback, we appreciate it. Hope you stay with us again.

Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your experience with Renaissance LAX.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Guest, Thank you for sharing the nice rating about your experience at Renaissance Los Angeles Airport Hotel. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely, Kathy Adriance, Senior Administrative Assistant

Dear Shuri, Thank you for the kind review of the Renaissance Los Angeles Airport Hotel. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all our guests, so we celebrate reviews like yours. Thank you again; we look forward to welcoming you back on your next visit to the city. Sincerely, Kathy Adriance, Senior Administrative Assistant

Hello Kan, I am so glad to have made your stay a pleasure, and we look forward to making your future accommodations with us memorable ones. I have passed on your comments to our front desk team. Kind regards.

Dear Rie, Thank you for taking the time to let us know about your experience while staying with us. Your experience with us is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

Dear Taizo, On behalf of the entire hotel team, I want to thank you for sharing about your experience with Renaissance LAX. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

So glad you enjoyed your stay. We hope to welcome you back soon.

Thank you for sharing your feedback. We hope to be a perfect 10 next time.

Thank you for staying with us. I'm glad you enjoyed your stay.

Dear Hidenori, thank you for choosing us for your visit to Los Angeles. We are pleased our hotel exceeded your expectations in most areas, but we are disappointed to know you had issues with the internet connection. Our goal is to provide an enriching and relaxing stay, and we apologize if this was not your experience. Thank you again for being our guest and also for your patience. We look forward to your next visit. Sincerely, Robin Wolfe, Director of Operations

Thank you for your feedback and for staying with us. We will share these details with our shuttle company.

Dear Martin,Thank you for being our guest and sharing your feedback. Please know we are always working hard to ensure our guests have all they need for a perfect stay, so we are sorry you had a concern with parking. We hope that you enjoyed our wonderful staff and comfortable accommodations, and we look forward to welcoming you back and impressing you further.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Shannon,Thank you for sharing your thoughts with us. We're truly delighted to hear that you had a great experience at our property. We understand that parking fees can be a concern, and we want to assure you that we will carefully consider your feedback. We genuinely hope to have the opportunity to welcome you back for another wonderful stay.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Marilyn,Our goal is to ensure we always have high marks on the three "C's" that are so important to all of our guests: clean accommodations, convenient location, and courteous service. We are thrilled to know you were impressed with all we have to offer, and we hope to welcome you back to Renaissance Los Angeles Airport Hotel the next time you're in the area.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Keisha,Thank you for the feedback on your recent stay. It's great to hear we could enhance this trip with our convenient location and the provided transportation! We hope to see you again for the next concert and can't wait to welcome you back!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Mevice,Thank you for staying with us and for your review. While we're pleased your visit was good overall, we apologize for any concerns you had with housekeeping. Our team will correct any issues immediately so we can ensure a more comfortable and welcoming environment next time. It was our pleasure having you as a guest, and we hope you will consider staying with us again so we can deliver an experience that exceeds your expectations. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Tracy,Thank you for choosing Renaissance Los Angeles Airport Hotel for your accommodations, and we are happy our beds were to your preference and allowed you to relax during your quick visit. However, we apologize for any confusion regarding the complimentary shuttle service and any delay you experienced. This will be looked into to ensure any room for improvement can be implemented. We wish you safe travels and hope to have an opportunity to welcome you back in the future. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Caren,We know traveling can be stressful, and while we regret the troubles you faced at the airport, we are pleased to have provided you with a comfortable place to rest before your next flight. Thank you for the excellent review, and we hope to see you again if you return to LA in the future. Safe travels.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Brenda,Please accept our apologies for your experience with our shower. Rest assured, we take your comments seriously, as providing a safe stay for our guests is our top priority. Please know we are always available to assist our guests; please feel free to reach out to us at any time with any lingering concerns you have so we may address them promptly. Thank you for your review. It was a pleasure having you here, and we hope to hear from you soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Adrian,Thank you for taking the time to share your thoughts with our team. We are disheartened that we were not able to meet your expectations. Please know that parking near LAX is a premium, and we are fairly priced within the market. We hope that you will allow us another opportunity to show you a much better stay. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Angel,We're delighted you enjoyed your stay at Renaissance Los Angeles Airport Hotel! Please come see us again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Shannon,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our comfortable le accommodations, convenient shuttle service, and efficient check-in helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear William,We can’t thank you enough for staying at Renaissance Los Angeles Airport Hotel, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Deisy,Thank you! There's no greater compliment than knowing you enjoyed your stay at Renaissance Los Angeles Airport Hotel so much that you'd join us again on future trips to the area. Your kind five-star review will be shared with the team. We look forward to welcoming you back for many more wonderful visits.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Trevion,Please accept our sincere apology for not delivering you the five-star services we are known for. We are working on constant updates to the property, and we look forward to impressing you in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Carl,We are glad everything besides the electricity outage was great, and we understand how that can be a pain during your stay. We regret that you were not informed prior to arrival about our mandatory safety regulation testing and we sincerely apologize for it taking place during your time with us. Thank you for taking the time to share your feedback, and we hope to welcome you back in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist