施設の正面

キングス ロッジ モーテルの口コミ

2.5 out of 5
キングス ロッジ モーテル
340 S Garfield Ave, Monterey Park, CA

口コミ

6.2
評価 10 - 147 件の口コミ中 38 件が非常に良い" "
評価 8 - 147 件の口コミ中 25 件が良い" "
評価 6 - 147 件の口コミ中 26 件が普通" "
評価 4 - 147 件の口コミ中 17 件が不満" "
評価 2 - 147 件の口コミ中 41 件が非常に不満" "

5.8/10

清潔度

7.0/10

スタッフとサービス

5.4/10

設備とサービス

5.4/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

2/10 (非常に不満)

TAKA、日本

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
くさいきたない態度悪い
2019 年 3 月に 1 泊滞在
King's Lodge Motel Managementからの返信 (投稿日 : 2019 年 3 月 22 日)
Hello, We're sincerely sorry for your bad experience with us. We will continue to improve our facility and customer experience. We hope that you'll keep us in mind for future travels to redeem ourselves. All the best!

2/10 (非常に不満)

Lorraine

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not worth the price. Over $100 for 1 night. Wasn’t clean and was noisy. Checked out early due to that. Just needed a night to stay but couldn’t even sleep due to feeling unsafe.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

George、alhambra

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jim

良かった点 : スタッフとサービス
気になった点 : 清潔度
Proximity to my destination
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Rene

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great services and people
2024 年 4 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
We sincerely appreciate your feedback. We’ll continue to make improvements to our facility as well as train our staff. All the best to you!

10/10 (非常に良い)

Rene

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place very quiet and friendly
2024 年 4 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
We sincerely appreciate your feedback. We’ll continue to make improvements to our facility as well as train our staff. All the best to you!

10/10 (非常に良い)

Junen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice hotel simple and clean
2024 年 3 月に 2 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
We sincerely appreciate your feedback. We’ll continue to make improvements to our facility as well as train our staff. All the best to you!

8/10 (良い)

Cathy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The person in the front office suoer nice
2024 年 4 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
We sincerely appreciate your feedback. We’ll continue to make improvements to our facility as well as train our staff. All the best to you!

10/10 (非常に良い)

Fei

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
非常好
2024 年 3 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
我們真誠地感謝您的回饋,並將繼續改進我們的設施並培訓我們的員工。一切順利

2/10 (非常に不満)

Carlos

気になった点 : 設備とサービス
No clean
2024 年 2 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Carlos, we’re sorry to hear that your recent stay was unpleasant. We’ll continue to make improvements to our facility and train our staff. All the best to you.

10/10 (非常に良い)

Veronica、Bakersfield

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very spacious and clean. The staff was really friendly and allowed us to do an early check in free of charge. Very nice hotel for the price! Highly recommend!
2024 年 2 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2024 年 2 月 19 日)
We sincerely appreciate your feedback and will continue to make necessary improvements to our facility as well as keep our staff trained. All the best to you!

10/10 (非常に良い)

Isabel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2024 年 2 月 19 日)
We sincerely appreciate your feedback and will continue to make necessary improvements to our facility as well as keep our staff trained. All the best to you!

2/10 (非常に不満)

Skyy

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This has been the worse stays at any motel i have Ever been too . The ceiling was falling apart the curtains barely closed any one could see in my room . There was holes in the bathroom . The toilet didn’t flush properly. The bedding smelled like mildew the towels had bleach stains on them as if they were used to clean with . I tried Switching rooms but they said no rooms available, i teied Getting a refund and they said no refund , i will Definitely be escalating this motel cause it’s so bad !
2023 年 10 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 10 月 25 日)
We're sorry to hear your recent stay was unsatisfactory. We will continue to make necessary improvements to our rooms as well as retrain our staff. All the best to you.

2/10 (非常に不満)

Welton

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worse place I ever been
2023 年 9 月に 2 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 10 月 25 日)
We're sorry to hear your recent stay was unsatisfactory. We will continue to make necessary improvements to our rooms as well as retrain our staff. All the best to you.

2/10 (非常に不満)

YUMEI

2023 年 9 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 10 月 25 日)
We're sorry to hear your recent stay was unsatisfactory. We will continue to make necessary improvements to our rooms as well as retrain our staff. All the best to you.

8/10 (良い)

michael

良かった点 : スタッフとサービス、客室の快適度
2023 年 9 月に 3 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2023 年 9 月 16 日)
Hi Michael,We sincerely appreciate your feedback. We'll continue to make necessary improvements to our facility as well as train our cleaning staff. All the best to you!

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Do not stay here you will regret it
Place is absolutely disgusting. The first room had lipstick on the pillows as well as other dark stains on the sheets. It was clear that they did not change the bedding after the last person had the room. Then there was the bathroom. There was pubic hair on the bathtub, no toilet paper, and no clean towels. The bathroom had graffiti etched into the countertop as well as the doorframes. I had asked for a non-smoking room, and when I walked in the room, it smelled like cigarettes. There was also an ashtray on the table. The room also smells like mold. The TV was only 18 inches and did not work. I requested to change rooms and when I did, it was pretty much the same thing. The bed did look like it was changed, but everything else was the same including the graffiti etched into the counter and pubic hair all over the bathtub and a non working tv. This room also did not have any towels or toilet paper. This room also smells disgusting just like the previous room and it was supposed to be non-smoking. I cannot imagine what people are going through who decide to stay at this hotel. I left immediately. This place looks like a crack, hotel/hooker spot, on a horror movie. When I complained to the manager at the front desk he said “well it’s not the Ritz Carlton, you know?” Lol, does it really need to be the Ritz Carlton for a guest to have clean towels, bedding, and a fresh smelling room?
2023 年 9 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Valued Guest,We're sincerely sorry to hear your recent stay with us was unpleasant. We'll continue to make renovations to our rooms as well as retrain our staff. We apologize for the lack of service provided to you and will do better. All the best to you.

2/10 (非常に不満)

Paul

気になった点 : 清潔度、施設のコンディションと設備
Worse motel experience in my life. A stranger knocking on the door at 2am; sink needed repair; parking area was borderline dangerous. We had to pay a $20 deposit just to use the TV remote. We come to Monterey Park 3 to 4 times a year, but don't plan to stay here again.
2023 年 8 月に 3 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Paul,We're sorry to hear your recent stay with us was unpleasant. We'll continue to make the necessary improvements to our facility as well as train our cleaning staff. All the best to you.

4/10 (不満)

Lynn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dirty smell Bad and old
2023 年 5 月に 2 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Lynn,We're sorry to hear your recent stay with us was unpleasant. We'll continue to make the necessary improvements to our facility as well as train our cleaning staff. All the best to you.

8/10 (良い)

Deran

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very loving helpful people.
2023 年 7 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Valued Guest,We sincerely appreciate your feedback. We'll continue to make necessary improvements to our facility as well as train our staff. All the best to you!

2/10 (非常に不満)

Jorge

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Valued Guest,We're sincerely sorry to hear that your recent stay was unpleasant. We'll continue to make improvements to our rooms as well as ensure our staff provides excellent service. All the best to you.

8/10 (良い)

James

カップルで旅行
良かった点 : 清潔度
It was average, clean ..
2023 年 7 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Valued Guest,We sincerely appreciate your feedback and will continue to improve our facility as well as train our staff. We hope to see you again in the future. All the best!

4/10 (不満)

Martin

気になった点 : 清潔度、施設のコンディションと設備
2023 年 6 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you for your feedback. We will continue to make improvements to our facility as well as retrain our staff. All the best to you.

8/10 (良い)

Gale

良かった点 : 清潔度、スタッフとサービス
2023 年 6 月に 7 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for your recent stay with us. We sincerely appreciate your feedback and will continue to make improvements to our facility as well as training our staff. All the best to you.

6/10 (普通)

Synthia

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
King’s Lodge
The front desk check in was nice and quick but that’s where it ends, for me the location was good but the room itself was not, don’t recommend, wont be back.
2023 年 5 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 5 月 23 日)
We sincerely appreciate your feedback and will continue to make improvements to our rooms as well as train our cleaning staff. All the best to you!

2/10 (非常に不満)

Vanessa

気になった点 : 清潔度、施設のコンディションと設備
As soon as you open door to room it lets out a really bad smell out from room. Carpet looked dirty didn’t even looked clean, bathroom dirty and on top of that roaches in the room. Terrible service definitely will never book here again!!!
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 5 月 13 日)
We're sincerely sorry to hear your recent stay with us was unpleasant. We'll continue to make improvements to our rooms as well retrain our cleaning staff. Thank you once again for your feedback and all the best to you.

6/10 (普通)

Angela

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
To check and make sure the rooms are cleaned. My bathroom had stain from previous gust and the sink was dirty. Other than that. The stay was nice
2023 年 4 月に 1 泊滞在
Kings Lodge Management からの返信 (投稿日 : 2023 年 4 月 26 日)
We thank you for your recent stay with us and sincerely appreciate your feedback. We will continue to make improvements to our rooms and train our cleaning staff. All the best!

4/10 (不満)

Greg

気になった点 : 施設のコンディションと設備
not so good.
Shower knob was dysfunctional and falling off so that was really strange. The place was otherwise adequate but I would not return here.
2023 年 4 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 4 月 20 日)
We sincerely appreciate your feedback and will continue to make improvements to our facility as well as retrain our cleaning staff. All the best to you.

2/10 (非常に不満)

Lawrence

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will never stay at this ace again. No phones, stained sheets, door wouldn’t securely. Couldn’t understand staff.
2023 年 4 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 4 月 20 日)
We sincerely appreciate your feedback and will continue to make improvements to our facility as well as retrain our cleaning staff. All the best to you.

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス
need some attention to maintenance and repair
2023 年 3 月に 3 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 3 月 29 日)
Dear Valued Guest,We sincerely appreciate your feedback and will continue to make improvements to our facility, as well as train our cleaning staff. All the best to you!

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス
Decent but uncomfortable bed.
Picked for the price but the bed was awful! Plastic protection on pillows and below sheets which did not fit on the king size bed.
2023 年 3 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 3 月 21 日)
Dear Valued Guest,We sincerely appreciate your feedback and will continue to make improvements to our facility as well as retrain our staff. All the best to you!

10/10 (非常に良い)

Juan

2023 年 3 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2023 年 4 月 20 日)
We sincerely appreciate your feedback and will continue to make improvements to our facility as well as retrain our cleaning staff. All the best to you.

10/10 (非常に良い)

Le

6/10 (普通)

Reginald

良かった点 : スタッフとサービス
2022 年 12 月に 1 泊滞在
Kings Lodge Management からの返信 (投稿日 : 2022 年 12 月 19 日)
We sincerely appreciate your feedback and will continue to make improvements to our facility as well as retrain our staff. All the best!

2/10 (非常に不満)

Joyce

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Upon initial arrival it was not bad. I had a strange feeling when I needed to give the office $10 in cash in order to get the key card and the remote, but looked past it. I shouldn’t have. Upon entry into room there was a faint smell of smoke. The door only had the one lock attached to handle and it wasn’t even screwed in all the way and had a large crunch of door missing around lock. Window did not lock. Fridge was not clean. There was hair in the bed, bathroom towels were frayed, corners of bathroom were very dirty and hair on floor. Bathroom fan was extremely dirty and hanging from ceiling. There was a large hole cut out of the wall under the bathroom sink. I checked bed for cleanliness and found hairs. I decided to not stay there, I returned two days later to check out, as I returned to the room to get the remote in order to get my $10 back, the room smelled strongly of smoke and bed was exactly as I left it with sheet pulled back. The attendant did not speak English so very difficult to communicate, had a hard time checking me out, refused to return the copy of my license back to me and did not want to give me a copy of the receipt. I was clearly not their normal clientele, but when booking online it’s difficult to tell. I felt unsafe and uneasy in the very little time I stayed there, I’m shocked at the cost of this place considered the actual conditions.
2022 年 11 月に 2 泊滞在

2/10 (非常に不満)

ERWIN、Guarenas

2022 年 10 月に 1 泊滞在

8/10 (良い)

Joe

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2022 年 9 月 19 日)
We sincerely appreciate your feedback and will continue to make improvements to our facility and train our staff. All the best.

10/10 (非常に良い)

Johnny

2022 年 9 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2022 年 9 月 19 日)
We sincerely appreciate your feedback and will continue to make improvements to our facility and train our staff. All the best.

2/10 (非常に不満)

Paul

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is dirty and poorly maintained.
2022 年 8 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2022 年 8 月 31 日)
Hi Paul,We sincerely apologize that your recent stay with us was unsatisfactory. We'll continue to make improvements to our facility as well as train our cleaning staff. All the best to you.

8/10 (良い)

Ingrid Y

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Nice front desk lady!
2022 年 8 月に 1 泊滞在
Kings Lodge Managementからの返信 (投稿日 : 2022 年 8 月 30 日)
We sincerely appreciate your feedback and will continue to make improvements to our facility as well as train our staff. All the best to you!

2/10 (非常に不満)

Aldo

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The place was ghetto. Raunchiest place I’ve ever stayed. Dirty graffiti out pot smoking.
2022 年 8 月に 1 泊滞在
Kings Lodge Management からの返信 (投稿日 : 2022 年 10 月 13 日)
We sincerely appreciate your feedback and will continue to make improvements to our facility as well as retrain our staff. All the best to you.

4/10 (不満)

Kham

2022 年 7 月に 3 泊滞在

2/10 (非常に不満)

Edward

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The tv couldnt get one channel consistently
2022 年 7 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2022 年 8 月 4 日)
We're sincerely sorry that your recent stay with us was unsatisfactory. We'll continue to make the necessary improvements to our facility as well as retraining our staff. All the best to you!

10/10 (非常に良い)

Luis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The lady at the front desk was so sweet and friendly.my fastest check-in so far..only $10 dollar deposit for the remote control…the location is next to all freeways ..there’s plenty of restaurants walking distance.
2022 年 7 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2022 年 7 月 14 日)
Hi Luis, We sincerely appreciate your feedback and will continue to make improvements to our facility as well as train our staff. All the best to you!

4/10 (不満)

Alfredo

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The carpet was filthy, there was black mold in the shower, and a few of the wall sockets wouldn't hold my phone charger. I will not be going back.
2022 年 7 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2022 年 7 月 6 日)
We're sincerely sorry that your recent stay with us was unpleasant. We'll continue to make improvements as well as retrain our cleaning staff. All the best to you.

2/10 (非常に不満)

David

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
filthy rooms, rude owners. You will be in the middle of drugs and prostitution. AVOID AT ALL COST
2022 年 7 月に 3 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2022 年 7 月 6 日)
We sincerely appreciate your feedback and will do our best to make the necessary improvements. All the best.

8/10 (良い)

James

2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Ty

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
We didnt have to pay extra for the 3 kids we brought but qhen we got in the room we thwn understood why
2022 年 6 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2022 年 6 月 12 日)
We sincerely appreciate your feedback. We'll continue to make improvements to our property as well as train our staff. All the best to you!

6/10 (普通)

Tin

家族旅行
良かった点 : 客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
2022 年 6 月に 1 泊滞在
Kings Lodge Motel Managementからの返信 (投稿日 : 2022 年 6 月 12 日)
We sincerely appreciate your feedback. We'll continue to make improvements to our property as well as train our staff. All the best to you!