ロビー応接スペース

ハリウッド イン スイーツ ホテルの口コミ

2.5 out of 5
ハリウッド イン スイーツ ホテル
1030 W El Segundo Blvd, Gardena, CA

口コミ

7.8

良い

評価 10 - 1093 件の口コミ中 529 件が非常に良い" "
評価 8 - 1093 件の口コミ中 242 件が良い" "
評価 6 - 1093 件の口コミ中 123 件が普通" "
評価 4 - 1093 件の口コミ中 59 件が不満" "
評価 2 - 1093 件の口コミ中 140 件が非常に不満" "

8.4/10

清潔度

7.8/10

スタッフとサービス

7.6/10

設備とサービス

8.2/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

??

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was clean so it was really comfortable to stay there
2024 年 2 月に 2 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Guest,Thank you for your feedback!  We're glad to hear that you found the room clean and comfortable during your stay.  If there's anything we can do to make your next stay even better, please don't hesitate to let us know.  We look forward to welcoming you back in the future!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Hitoshi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Hitoshi,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Suites Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Suites Hotel.Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Satoshi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Satoshi,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Suites Hotel.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Gardena hotel in the near future!Regards,Hollywood Inn Suites Hotel Management

8/10 (良い)

Yukiyo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
1週間の連泊滞在をしました
今回、予定を急遽変更をして1週間お世話になりました。駐車場がある所と言う絞りで探してたのですが、毎日、駐車料金がかかるとは思ってなかったで、正直残念でした。そして、1週間の滞在なので、スペシャル価格をオファーしてもらえると嬉しかったのですが、その様な企画が無いとの事でした( ;∀;) 交通量の多い道路に建ってるので、左折して入口に入るのが至難の業でした(笑) 隣室、上階の音がとても響き、声が聞こえてとても嫌な思いを3日間しました。思わず、フロントに同じ人が連泊するのか?と思わず聞いてしまいました。 お部屋のクリーニングやタオルの交換は依頼しないとやってもらえない事がわからず。。。(笑)何日も自分でタオルをもらいにフロントに行きましたが、これもコロナの影響だと思い・・・・経験になりました。
2023 年 4 月に 7 泊滞在
Hotel Staffからの返信 (投稿日 : 2023 年 4 月 15 日)
THANK YOU FOR YOUR FEEDBACK

10/10 (非常に良い)

CHIKAMASA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 4 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2023 年 3 月 21 日)
Dear CHIKAMASA,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Suites Hotel.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Gardena hotel in the near future!Regards,Hollywood Inn Suites Hotel Management

8/10 (良い)

Kokoro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice place :))
2023 年 1 月に 1 泊滞在
Hotel Staffからの返信 (投稿日 : 2023 年 1 月 31 日)
THANK YOU FOR YOUR FEEDBACK

4/10 (不満)

Keigo

グループ旅行
デポジットがいつ戻ってくるかが不明
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2022 年 11 月 12 日)
Dear Keigo,Please accept my sincerest apologies for your experience at our hotel.  We will look into it and check with our front desk.  We hope you give us a chance to earn your trust back in our hospitality.Sincerely,Hollywood Inn Suites Hotel Management

6/10 (普通)

Takuro

2022 年 4 月に 6 泊滞在

10/10 (非常に良い)

Akinori

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
綺麗で雰囲気もいい。ロビーにドリンクバーや水があって良かった。
2022 年 4 月に 1 泊滞在
Hotel Staffからの返信 (投稿日 : 2022 年 5 月 6 日)
Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon!

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
2021 年 10 月に 2 泊滞在
Hotel Staffからの返信 (投稿日 : 2021 年 10 月 12 日)
THANK YPU FOR YOUR FEEDBACK

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2021 年 10 月に 3 泊滞在
Hotel Staffからの返信 (投稿日 : 2021 年 10 月 9 日)
Thank you for your feedback

10/10 (非常に良い)

blanca

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was really clean and nice, location was safe. I recommend this hotel for short stay.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Fortino

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
is near downtown
2024 年 5 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Fortino,Being near downtown offers convenience and access to various attractions and amenities. We strive to provide our guests a comfortable and convenient stay while they explore the nearby downtown area. If there are any specific aspects of the downtown location that you found particularly beneficial or any suggestions you have for improving our guests' experience in this regard, we'd love to hear them!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Andrew

Clean
2024 年 5 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Andrew,We're glad to hear that cleanliness was a highlight of your stay! Maintaining a clean environment is our top priority, and we appreciate your feedback. If there's anything specific you enjoyed about the cleanliness or if there are any areas where we can improve further, please don't hesitate to let us know. We hope to welcome you back again soon for another enjoyable stay!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
friendly staff and very clean property, would stay again
2024 年 5 月に 17 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Simon,We're delighted to hear that you had a positive experience with our staff and found our property clean. Providing exceptional service and maintaining cleanliness are top priorities for us. We're thrilled that you would choose to stay with us again and look forward to welcoming you back in the future. If there's anything else we can do to enhance your stay next time, please feel free to let us know.Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Ibukunoluwa

良かった点 : 清潔度
The guests were active which is great for a change.
2024 年 5 月に 2 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Guest,It's lovely to hear that you enjoyed the lively atmosphere created by our guests during your stay.  We strive to provide a welcoming environment where guests can socialize and enjoy themselves.  Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable experience!Regards,Hollywood Inn Suites Hotel Management

6/10 (普通)

Tisha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
We heard so many gun shots and notice bullet holes as well.
2024 年 5 月に 3 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Tisha,Safety is our utmost concern, and we take reports of this nature very seriously.  We will immediately address this matter to ensure the safety and security of our guests.  Please don't hesitate to contact us for assistance and support.  Your safety and well-being are our top priority.Sincerely,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Bryan

カップルで旅行
良かった点 : 設備とサービス
2024 年 5 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Bryan,Thank you for your perfect rating!  We're thrilled to hear you had a great experience and look forward to welcoming you back soon.  If you have any additional feedback, please feel free to share.Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Elisabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
We loved our stay.
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Elisabeth,We're thrilled to hear that you loved your stay with us! We strive to provide a comfortable and enjoyable experience for our guests, and we're delighted that we could make your visit memorable. If there's anything specific you particularly enjoyed or if there's anything we can do to make your next stay even better, please let us know. We can't wait to welcome you back for another wonderful stay!Regards,Hollywood Inn Suites Hotel Management

2/10 (非常に不満)

Amine

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Worst experience. Noisy. Couldn’t sleep. Noise all night. Above all, the front desk lady who left for « break » and made us wait almost 1hour before the check in!
2024 年 5 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Amine,We apologize for any inconvenience you experienced during your stay. We strive to provide a peaceful environment for all our guests and regret that you were disturbed by noise. Our team diligently follows scheduled breaks to ensure their well-being and efficiency, and any wait during these times is typically minimal. We encourage guests to communicate any issues directly with our front desk, as we are always ready to address concerns promptly. Your feedback is valuable, and we will use it to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

UMARU AHMED

Clean and spacious room. Also very good coffee varieties.
2024 年 5 月に 5 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Umaru,We're thrilled to hear that you enjoyed your stay with us! Providing clean and spacious rooms is important to us, and we're glad you found our coffee varieties to your liking.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Ny Sata

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I recommend. There is a pool and free hot drinks (tea, coffee etc)
2024 年 5 月に 3 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,We're delighted to hear that you recommend our hotel! We're glad you enjoyed our pool and complimentary hot drinks like tea and coffee. Providing these amenities is one way we strive to make our guests' stays enjoyable and comfortable.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Regards,Hollywood Inn Suites Hotel Management

8/10 (良い)

ada fernanda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Está bastante limpio y la atención es buena. Casi no hay nada alrededor y si está un poco retirado de la zona céntrica de LA como universal, Santa Mónica, etc
2024 年 5 月に 2 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear ada fernanda,We're delighted to hear you found our hotel clean with excellent service.  While we strive to provide a serene environment, we understand your desire for nearby attractions.  We recommend exploring our local gems and utilizing transportation options for easy access to LA's bustling central areas.  Your feedback is invaluable, and we're committed to enhancing your overall experience.  Thank you for choosing us for your stay.Best Regards,Hollywood Inn Suites Hotel Management

8/10 (良い)

Angelina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was clean and easy access
2024 年 5 月に 2 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Angelina,We're thrilled you found your stay clean and easily accessible! Providing a comfortable and convenient experience for our guests is our top priority. We strive to maintain high standards of cleanliness throughout our hotel to ensure a pleasant stay for everyone. Easy access is equally important, and we're glad you found our location convenient. Should you need anything else during your stay or have any further feedback, please don't hesitate to let us know. We're here to ensure your visit is enjoyable from start to finish. Thank you for choosing to stay with us!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Carolina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Carolina,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Suites Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hollywood Inn Suites Hotel hotel soon!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Luishka

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and relaxing
2024 年 4 月に 5 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Luishka,We're glad to hear that you found your stay nice and relaxing! If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, feel free to let us know. We're here to ensure you have a comfortable and enjoyable experience. Thank you for choosing us, and we look forward to welcoming you back soon!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Hulkar

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Hulkar,We're glad to hear that you found your room clean during your stay. Maintaining a high standard of cleanliness is important to us, and we appreciate your positive feedback. If there's anything else we can assist you with or you have any suggestions for improvement, please let us know. We hope to welcome you back again soon!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

guadalupe

2024 年 4 月に 4 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Guadalupe,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you at Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

8/10 (良い)

Sophia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was very spacious and clean. Check in process was quick. Parking is an additional $10/night. It just got loud with cars passing by at night so maybe bring some ear plugs. enjoyed the stay
2024 年 4 月に 2 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Sophia,We're thrilled that you found your room spacious and clean, and that the check-in process was quick and smooth. Our goal is to provide a comfortable experience for our guests, and we're glad you enjoyed your stay overall. We apologize for any inconvenience caused by noise from passing cars, and we appreciate your suggestion of bringing earplugs for a more restful sleep. Thank you for choosing us, and we hope to welcome you back again soon!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Hulkar

グループ旅行
良かった点 : 清潔度、設備とサービス
Clean.
2024 年 4 月に 3 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Hulkar,We're glad to hear that you found our hotel clean! Maintaining a clean and comfortable environment for our guests is our top priority. Thank you for staying with us, and we hope to welcome you back for another clean and enjoyable stay in the future! Please let us know if there's anything else we can do to make your next visit even better. We're here to help!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Maribel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Maribel,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you at Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Elvira

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Elvira,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Suites Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hollywood Inn Suites Hotel hotel soon!Regards,Hollywood Inn Suites Hotel Management

2/10 (非常に不満)

corey

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Questionable
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Corey,We appreciate your feedback and apologize if there were aspects of your stay that didn't meet your expectations. We're always trying to improve, so if there are specific areas you found questionable, we'd love to hear more about them to address any concerns. We aim to ensure every guest has a positive experience with us and take all feedback seriously. Please don't hesitate to contact our team so we can address any issues and make your next stay with us exceptional.Sincerely,Hollywood Inn Suites Hotel Management

4/10 (不満)

Claudia

家族旅行
気になった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Claudia,We apologize for the difficulties you experienced while staying at our Hollywood Inn Suites Hotel hotel. This is different from the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we could have met your expectations.Sincerely,Hollywood Inn Suites Hotel Management

6/10 (普通)

Dinora

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
No se devolvió el depósito, la habitación se entregó sin ningún daño y comentaron que se haría la devolución en 48 hrs y no ha sucedido
2024 年 4 月に 3 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Dinora,We apologize for the delay in processing your deposit refund. We aim to provide a better experience than this. We understand the importance of timely refunds and apologize for any inconvenience caused. Please don't worry- we will investigate the matter and ensure your refund is processed promptly. If you have any more concerns, please don't hesitate to contact our management team. We appreciate your patience and understanding.Sincerely,Hollywood Inn Suites Hotel Management

2/10 (非常に不満)

Casandra

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Casandra,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting at Hollywood Inn Suites Hotel.Sincerely,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Clifford

良かった点 : スタッフとサービス、施設のコンディションと設備
It was just a great place. Unique and amazing.
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Clifford,We're thrilled to hear that you had such a positive experience with us! Providing a unique and amazing stay for our guests is what we strive for. We're delighted that you enjoyed your time with us and hope to welcome you back for another great stay in the future!Regards,Hollywood Inn Suites Hotel Management

2/10 (非常に不満)

Alexandre

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Massive noise from other guest, some guests spent 1 hour at 2 am at the vending machine with huge noise with coins and no one from the hotel staff did anything. I want a refund.
2024 年 4 月に 2 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Alexandre,We're sorry to hear about your experience and for the inconvenience caused by the noise from other guests and the vending machine during your stay. We strive to provide a comfortable and peaceful environment for all our guests, and we regret that we fell short in this instance. We appreciate your feedback and hope to have the opportunity to make it right.Sincerely,Hollywood Inn Suites Hotel Management

8/10 (良い)

Elizabeth

良かった点 : 設備とサービス
No complain
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Elizabeth,Thank you for your feedback! We're glad to hear that you had no complaints during your stay. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

jesus

2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Jesus,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Terry

2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Terry,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

6/10 (普通)

sommay

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Sommay,Thank you for leaving us a rating of your stay. We hope to have the opportunity to welcome you again to provide you with a better experience in the future. Thank you for choosing to stay with us at Hollywood Inn Suites Hotel.Regards,Hollywood Inn Suites Hotel Management

6/10 (普通)

Sindy

出張, 家族旅行
良かった点 : スタッフとサービス、設備とサービス
This hotel wasn't bad, it was good for a 1 night stay coming from airport late and heading next day to Vegas driving. So it wasn't bad for 1 night stay but I wouldn't stay in this location for more than that. It's just me not the hotel. Staff was very helpful and understanding
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Sindy,We're pleased that our hotel provided a convenient and satisfactory stay for your overnight stopover. It's understandable that for a short stay like yours, the location may not have been a major factor. We're glad that our staff could assist you and make your experience a positive one.Thank you for your feedback, and we appreciate your understanding. Should your travels bring you back to our area in the future, we hope to have the opportunity to welcome you back for another comfortable stay, even if it's just for a night! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!Regards,Hollywood Inn Suites Hotel Management

4/10 (不満)

James

家族旅行
気になった点 : 設備とサービス
The area surrounding this Hotel is rough, hence the complete plexiglass enclosure of the front desk. It is difficult to get past that, only one reason for it. Little to no amenities. That's fine, not a deal- breaker. It was understood and there was no plan for hanging around on the property to avail ourselves of those that might be provided. The real kicker for this property is the noise, if you are on a lower level. Those in the room above us? It sounded like a basketball game going on and we heard every little sound like they were in the room with us. It doesn't help that the newly put in, cheap, linoleum flooring throughout (no carpet) acts like a sounding board for everything. Could hear them breathing. All of this is bad as it is, but when the group comes back from a night out (as they are entitled to do) at 2:30 AM, and they are moving back and forth about the room for the better part of an hour, showering, talking, laughing, dropping phones or brushes or shoes, or whatever...it is hard to ignore the poor quality of the construction and plan for sound (FYI, Tile was not a good choice). It was extremely bad! Extremely! Worse than any apartment I've ever lived in. I did not sleep after that. Kinda ruins it wouldn't you say? I won't stay here again. No incentive. It isn't cheap enough to justify. Nor would I recommend it to anyone. Too many other, better options in the area at a price not far exceeding that of Hollywood Inn's. Lipstick on a pig is what I would say
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear James,We're sorry to hear about your disappointing experience at our hotel. We understand the importance of a peaceful and comfortable stay, and it's disheartening to learn that you were disturbed by noise from neighboring guests and found the construction and soundproofing lacking. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our facilities and services. We apologize for any inconvenience caused and regret that we were unable to meet your expectations. Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

thania

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Its a really nice hotel to stay in i liked that parking is easy. Room was clean. Quiet place to sleep. Just when checking in there was nobody there to check in when the girl comes back she says “ Yea I was taking my 10 min break” with attitude ummm Ok . im a client i dont know what time your breaks are there was no sign or anything. I was in Gardena for an event I had to get my room and check in to get ready. Just customer service needs improvement over all everything else with the hotel is perfect.
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Thania,We're glad you found our hotel to be a nice place to stay, with easy parking, clean rooms, and a quiet environment for sleeping. However, we apologize for the inconvenience you experienced during check-in. Providing excellent customer service is important to us, and we're sorry that you encountered a delay and attitude from our staff member. Your feedback is valuable to us, and we'll address this issue with our team to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable experience next time. Thank you for choosing to stay with us.Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Kandice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love it.
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Kandice,We're thrilled to hear that you loved your stay with us! Providing a positive experience for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!Regards,Hollywood Inn Suites Hotel Management

2/10 (非常に不満)

Michael

2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Michael,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback about your visit. Our team strives to provide excellent service, and we would love to give you a better stay on your next trip.Sincerely,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Ahmad

良かった点 : 清潔度、施設のコンディションと設備
Good
2024 年 4 月に 1 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Ahmad,Great to hear! If you have any questions or need assistance with anything else, please let me know. We are here to help!Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Gregory

2024 年 3 月に 3 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Gregory,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

10/10 (非常に良い)

Lourdes

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good Services and confortable room
2024 年 3 月に 3 泊滞在
Hollywood Inn Suites Hotel Managementからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Lourdes,We're glad you enjoyed our services and found your room comfortable. Providing excellent service and comfortable accommodations for our guests is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another pleasant experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and your business!Regards,Hollywood Inn Suites Hotel Management