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ホリデイ イン ロサンゼルス ゲートウェイ - トーランス IHG ホテルの口コミ

3 out of 5

口コミ

8.4

とても良い

評価 10 - 1002 件の口コミ中 518 件が非常に良い" "
評価 8 - 1002 件の口コミ中 258 件が良い" "
評価 6 - 1002 件の口コミ中 116 件が普通" "
評価 4 - 1002 件の口コミ中 59 件が不満" "
評価 2 - 1002 件の口コミ中 51 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Takeda

出張
良かった点 : スタッフとサービス
全体的に普通
2024 年 5 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 5 日)
ご意見ありがとうございます!改善できると思われる具体的な点がございましたら、お知らせください。-Hotel Management

6/10 (普通)

Noriyuki

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and comfortable hotel
清潔感のある綺麗なホテルでした。ロビーに鯉がいて、子供達が喜んでいました。部屋に電子レンジはありませんでしたが、冷蔵庫はありました。また機会があれば利用したいです!
2021 年 9 月に 1 泊滞在
KYLE Bからの返信 (投稿日 : 2021 年 9 月 23 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 (良い)

takuya

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2020 年 6 月に 4 泊滞在
MANAGEMENTからの返信 (投稿日 : 2020 年 7 月 9 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 (良い)

MASAHIDE

出張
良かった点 : スタッフとサービス
2019 年 11 月に 3 泊滞在
KYLE BAISA からの返信 (投稿日 : 2019 年 11 月 30 日)
Thank you for taking the time to tell us about your experience at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make improvements to our service to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn LOS ANGELES GATEWAY - TORRANCE. Sincerely, Kyle Baisa Night Manager

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
バスタブなどに毛が残っていた。枕が臭い。
2019 年 10 月に 2 泊滞在
Tia Gからの返信 (投稿日 : 2019 年 12 月 10 日)
Good afternoon We are sorry for the condition of the room you were in. We have sent your comments to our Engineering and Housekeeping departments to resolve. We apologize about the lack of exceptional service that was provided. We are in hopes you will give us a chance in staying with us once again.

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
掃除が綺麗にされていなく、枕も臭い。フリーのティーバッグは始めの日はあったが、次の日はない。備え付けのコーヒーサーバーも壊れている。
2019 年 10 月に 4 泊滞在
Tia Gからの返信 (投稿日 : 2019 年 12 月 10 日)
Good afternoon We are sorry for the condition of the room you were in. We have sent your comments to our Housekeeping departments to resolve. We apologize about the lack of exceptional service that was provided. We hope you will give us a chance in staying with us once again.

8/10 (良い)

Jun、日本

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設は日本並に良かったと思う。フロントの対応も良い。出るあもファッションセンターへの無料シャトルバスも便利。ただ残念なのは、アメニティが揃っていなかったこと。シャンプーもリンスも、泊数と人数からしたら明らかに少なかった。歯ブラシも置いてなかった。Plase tell us if you need みたいなことが書かれてあったが、言わないともらえないのか?
2019 年 8 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
寝るだけでしたので特になし
2019 年 7 月に 3 泊滞在

8/10 (良い)

Tune、Tokyo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Affordable hotel near the freeway
2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適な宿泊でした。 一階にコンビニもあるのは便利でしたが、とにかく周りには何もないのが最大のデメリットです。
2019 年 5 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
生活で明るくて、とても良いです。
2019 年 5 月に 2 泊滞在
Monica Woods R.Cからの返信 (投稿日 : 2019 年 5 月 13 日)
Thank you very much, we are very happy you enjoyed your stay

10/10 (非常に良い)

YUEH LIN

2024 年 5 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Hi Yueh Lin,Thank you for your perfect rating! We're delighted to know you had a wonderful stay with us. Please let us know if there's anything we can do to make your next visit even better.-Hotel Management

10/10 (非常に良い)

Robert、Compton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this place always a great to place to stay!
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Robert,We're thrilled to hear that you enjoyed your stay with us. We greatly appreciate your positive feedback and look forward to welcoming you back in the future.-Hotel Management

10/10 (非常に良い)

Agustin

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

WALTER

ペット同伴の旅行, 出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is extremely helpful. Especially, Barbara is was so nice and helpful.
2024 年 5 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 5 日)
Hi Walter,It's great to hear that Barbara provided such helpful service! We'll be sure to pass along your kind words to her and the rest of the team. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know.-Hotel Management

10/10 (非常に良い)

Kristine、Green Valley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service. Two associates helped me with a traveling need, and they came through for me. Nice room, pretty wood paneling in the bathroom. The only disappointment was that the restaurant is open only several hours for each meal period and closed in between. I wouldn't expect it of any restaurant. We arrived at 10 am and had to wait to get food. On the plus side, there's a well-stocked store in the lobby, qualotu food and beverages of all types. Good wine, even! Easy swipe to charge to yoir room. Nice lobby area.
2024 年 4 月に 1 泊滞在
-Jesse (Front Office Manager)からの返信 (投稿日 : 2024 年 5 月 2 日)
Hello Kristine,Thank you so much for your generous review of your stay with us. We strive to provide great service for all guests of ours and I am pleased to hear we did so just for you. We look forward to your stay with us again hopefully in the near future!

6/10 (普通)

michael

気になった点 : スタッフとサービス
No free available coffee in lobby, no include breakfast.
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Michael, We appreciate your feedback regarding the availability of coffee in the lobby and breakfast options. We'll undoubtedly consider vision as we continue to improve our services for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to meet your expectations in the future.-Hotel Management

10/10 (非常に良い)

Francis

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access. Don't charge you extra for parking.
2024 年 4 月に 1 泊滞在
Holiday Inn Los Angeles Gateway Torranceからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Francis, We're glad you found our hotel easily accessible and appreciated our complimentary parking policy. Thank you for choosing to stay with us, and we hope to welcome you back soon!-Hotel Management

4/10 (不満)

Helen

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 23 日)
Hi Helen,We're sorry to hear that your experience fell short of expectations. If there's anything specific you'd like to share or if we can assist you further, please don't hesitate to reach out. Your feedback helps us improve.-Hotel Management

6/10 (普通)

Melissa

良かった点 : スタッフとサービス
The property shows its age. The lobby is real nice though. The room smelled musty like someone loved there. Overall it was ok as we were just there for one night. For the price it was ok.
2024 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 4 月 21 日)
Hi Melissa, We appreciate your feedback and are glad you enjoyed our lobby. We're sorry to hear about the musty smell in your room. We strive to provide a comfortable and pleasant experience for all our guests. Your comments will be considered as we continue to improve our services. Thank you for choosing to stay with us.-Hotel Management

10/10 (非常に良い)

Kristie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay, pool was freezing but to be expected for winter. Jacuzzi could have been cleaned a little more. Rooms were nice and clean
2024 年 3 月に 1 泊滞在
Staff at Holiday Inn Los Angeles Gateway Torranceからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your feedback, Kristie! We're glad you enjoyed your stay overall. We'll certainly address the pool temperature and Jacuzzi cleanliness to ensure a better experience next time.-The Staff at Holiday Inn Los Angeles Gateway-Torrance

10/10 (非常に良い)

Marisol

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was great and accommodating
2024 年 4 月に 3 泊滞在
Holiday Inn Los Angeles Gateway - Torranceからの返信 (投稿日 : 2024 年 4 月 9 日)
We're delighted you had a positive experience with our staff. Providing excellent service and accommodation is our top priority. Thank you for your kind words, and we hope to welcome you back soon for another pleasant stay!-Hotel Management

10/10 (非常に良い)

Robert

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay Safe stay
2024 年 3 月に 1 泊滞在
Staff at Holiday Inn Los Angeles Gateway Torranceからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Robert,Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed your stay with us. Your feedback is truly appreciated, and we're delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon!-The Staff at Holiday Inn Los Angeles Gateway - Torrance

8/10 (良い)

Zoe、Litchfield Park

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff was great!
2024 年 3 月に 2 泊滞在
Staff at Holiday Inn Los Angeles Gateway Torranceからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Zoe,Thank you for highlighting our front desk staff! We're glad to hear they provided you with great service. If you have any additional feedback or if there's anything else we can assist you with, please let us know.The Staff at Holiday Inn Los Angeles Gateway - Torrance

10/10 (非常に良い)

Frederick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it's clean & quiet 🙂
2024 年 3 月に 1 泊滞在
Staff at Holiday Inn Los Angeles Gateway Torranceからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Frederick,We are glad to hear you found our hotel clean and quiet. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back on your next visit.-The Staff at Holiday Inn Los Angeles Gateway - Torrance

6/10 (普通)

Rashaud

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Staff at Holiday Inn Los Angeles Gateway Torranceからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Rashaud,Thank you for sharing your feedback. We strive to provide the best experience possible for all our guests. If there are any specific areas where we can improve, please feel free to reach out to us directly. We value your input and hope to have the opportunity to exceed your expectations in the future.-The Staff at Holiday Inn Los Angeles Gateway-Torrance

10/10 (非常に良い)

Marcia

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Great location, beautiful lobby, bar and restaurant.
2024 年 3 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! We appreciate all of your feedback. It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

10/10 (非常に良い)

Edralyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean Staff is very nice Absolutely satisfied when i stay
2024 年 3 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! I appreciate all of your feedback, including an area of opportunity. It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

10/10 (非常に良い)

Ricardo、Phoenix

2024 年 1 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! We appreciate all of your feedback. It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

10/10 (非常に良い)

Edralyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! We appreciate all of your feedback. It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

8/10 (良い)

Peter

2024 年 2 月に 3 泊滞在
Staff at Holiday Inn Los Angeles Gateway Torranceからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Peter,Thank you for your review! We're pleased to hear that you enjoyed your stay overall. If there's anything specific you think we could improve upon to earn that extra star, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back again soon.-The Staff at Holiday Inn Los Angeles Gateway - Torrance

8/10 (良い)

Daisy

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Daisy!Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

6/10 (普通)

Muang

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
The staff was nice but it took a while for us to check in because there was only one person at the front desk and a line of people. I’m sure they clean everything, but the carpets in the hallway are old and dirty and so are the furniture in our room.
2024 年 2 月に 3 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Muang!Thank you for being our guest and for your time reviewing our hotel. I’m very sorry we fell short of meeting your expectations when it came to your room. We will take your comment under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future!

8/10 (良い)

Gerardo

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Gerardo!Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

8/10 (良い)

Linda

2024 年 2 月に 2 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Linda!Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

10/10 (非常に良い)

Edralyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Edralyn!Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

4/10 (不満)

Lilly

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Lilly!I want to start by apologizing for the experience you had here at our hotel. That is far from the experience we want to leave you with. We take feedback like yours seriously and we will coach our team and make the necessary changes to make sure that neither you nor another guest have an experience like this again. We hope that if given the opportunity to serve you in the future we can prove that this experience was an exception.

10/10 (非常に良い)

Huw

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Huw!Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

10/10 (非常に良い)

Sherryl

2024 年 2 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Sherryl!Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

10/10 (非常に良い)

Ae-Jung

2024 年 2 月に 1 泊滞在
Staff at Holiday Inn Los Angeles Gateway Torranceからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Ae-Jung,We're delighted to receive your five-star rating! Should you have any additional feedback or requests, feel free to let us know. We're looking forward to hosting you again soon! Thank you!-The Staff at Holiday Inn Los Angeles Gateway-Torrance

2/10 (非常に不満)

Tanias

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Fire alarm went off at 12:30am the first time. It went off several time after that. I ended up checking out at 5:30am unable to get any sleep with the alarm going off. I was told that it was kids pulling the alarm and that they are short staffed so could stop them from continuing to do so through out the night. They offered my points if I opened an IHG account. I would never stay there again….
2024 年 2 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 10 日)
Hello Tanias,We are sincerely sorry for the inconveniences caused by the fire alarms. Additionally, we apologize that the staff on site was unable to silence the alarms. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us and we hope you will consider a return visit in the future.

2/10 (非常に不満)

EUN JIN

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 5 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 10 日)
Hello Eun,I want to start by apologizing for the experience you had here at our hotel. That is far from the experience we want to leave you with. We take feedback like yours seriously and we will coach our team and make the necessary changes to make sure that neither you nor another guest have an experience like this again. We hope that if given the opportunity to serve you in the future we can prove that this experience was an exception. If you would like to go more into detail in regards to your experience or if I can be of any assistance to you, please do not hesitate to reach out.

10/10 (非常に良い)

Bob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 13 日)
Hello Bob,Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! I appreciate all of your feedback, including an area of opportunity. It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

8/10 (良い)

Patricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 2 月 13 日)
Hello Patricia,I apologize that your hotel experience was mediocre, we strive to make our guests experience to be a great one and am saddened this was not the case for you. We hope to see you again for a flawless experience. Thank you for staying with us!

4/10 (不満)

Tom

2024 年 1 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 1 月 23 日)
Hello Tom!I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our hotel. I apologize for our shortcomings and hope that we have the chance to redeem ourselves to you on a future visit.

10/10 (非常に良い)

Yvan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 1 月 23 日)
Hello Yvan!Thank you so much for your generous review. We strive to provide exceptional experiences for our guests and love to know that we delivered! It was a pleasure to host you, and we can't wait to welcome you back!

10/10 (非常に良い)

Laura A

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 1 月 23 日)
Hello Laura A.,Thank you so much for your generous review. We strive to provide exceptional experiences for our guests and love to know that we delivered! It was a pleasure to host you, and we can't wait to welcome you back to the Holiday Inn Los Angeles Gateway-Torrance!

10/10 (非常に良い)

Rigoberto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great
Everything was great
2024 年 1 月に 1 泊滞在
Jesse Bliffen (Front Office Manager) からの返信 (投稿日 : 2024 年 1 月 15 日)
Hello Rigoberto!Thank you for taking the time to review your stay with us at Holiday Inn LOS ANGELES GATEWAY - TORRANCE. I am thrilled to know that you enjoyed your stay with us! We appreciate your feedback as It was our absolute pleasure to host you and we look forward to delivering a flawless experience in the future.

8/10 (良い)

Monique

2024 年 1 月に 1 泊滞在
-Jesse B. (Front Office Manager)からの返信 (投稿日 : 2024 年 1 月 23 日)
Hello Monique,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon!