外観

ホリデイ イン ラ ミラダ IHG ホテルの口コミ

3 out of 5
ホリデイ イン ラ ミラダ IHG ホテル
14299 Firestone Blvd, La Mirada, CA

口コミ

8.8

非常に良い

評価 10 - 1002 件の口コミ中 612 件が非常に良い" "
評価 8 - 1002 件の口コミ中 216 件が良い" "
評価 6 - 1002 件の口コミ中 90 件が普通" "
評価 4 - 1002 件の口コミ中 43 件が不満" "
評価 2 - 1002 件の口コミ中 41 件が非常に不満" "

8.8/10

清潔度

9.2/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 20 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2023 年 11 月 5 日)
Hello,Thank you very much for choosing the Holiday Inn La Mirada. We are happy to know that your experience at the hotel was enjoyable.We sincerely appreciate the high rating, and we hope to provide you with a "10 out of 10" experience the next time you stay with us.Warm regards,Victor CaceresHotel Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
便利!
高速道路に近く、とても立地の良いホテルです。
2020 年 2 月に 2 泊滞在
Victor Caceresからの返信 (投稿日 : 2020 年 2 月 29 日)
こんにちは、最近のご滞在にホリデイインラミラダをお選びいただきありがとうございます。 ご意見をお寄せいただきありがとうございます。またお会いできることを心から願っています。

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
convenient site
As the hotel is near the entrance of the expressway, it is easy to access any sites of LA.
2020 年 2 月に 2 泊滞在
Victor Caceresからの返信 (投稿日 : 2020 年 2 月 27 日)
Hello, thank you for choosing the Holiday Inn La Mirada for your most recent stay. We appreciate your kind comments, and we sincerely hope to see you again soon!

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and safe
2024 年 3 月に 1 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Anthony,Thank you for choosing the Holiday Inn La Mirada and for taking the time to share your valuable rating and feedback. We are delighted to know that you found our hotel to be clean and safe.We take great pride in maintaining the highest standards of cleanliness and safety for all our guests, and it is encouraging to hear that these efforts have positively impacted your stay.We hope to have the honor of welcoming you back soon for another serene and secure visit.Warm regards,Victor CaceresHotel Manager

8/10 (良い)

cary

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
t
2024 年 5 月に 1 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Cary,Thank you for choosing the Holiday Inn La Mirada for your recent visit and for rating us "4 out of 5". We are pleased to know that your stay was satisfactory.We are committed to providing our guests with the highest quality of service and a comfortable environment. It is gratifying to see that our efforts have resonated with you.We look forward to the opportunity to serve you again and aim to make your next stay even more enjoyable.Warm regards,Victor CaceresHotel Manager

4/10 (不満)

Cristina

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
Room was comfortable and clean but shower/tub was disgusting. Couldn’t even take a shower since it was disgusting; had black stuff and hair everywhere
2024 年 5 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Cristina,Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that you found our room comfortable and clean.However, we are deeply sorry to hear about your experience with the shower/tub. We understand how important cleanliness is, especially in areas such as the bathroom. Please accept our sincerest apologies for any inconvenience this may have caused you.We want to assure you that we take your feedback very seriously. We have immediately addressed the issue with our housekeeping team to ensure this does not happen in the future. Our goal is to provide our guests with an immaculate and comfortable environment during their stay.We hope that this isolated issue does not deter you from choosing IHG and Holiday Inn Hotels in the future. Your satisfaction is our top priority, and we are committed to improving our services based on the feedback we receive from valued guests like you.Thank you once again for bringing this to our attention.Best Regards,Victor Caceres

4/10 (不満)

Yiyi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Yiyi,Thank you for taking the time to rate us. We're sorry to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our services. We apologize for any inconvenience caused, and we hope you continue to choose IHG and Holiday Inn Hotels for your future travels. Sincerely,Victor Caceres

10/10 (非常に良い)

Ismael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
nice hotel
2024 年 4 月に 1 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Ismael,Thank you for choosing the Holiday Inn La Mirada, and for your perfect rating! We're thrilled to know that you had a great experience with us. Your support is greatly appreciated and we look forward to serving you again.Best Regards,Victor CaceresHotel Manager

10/10 (非常に良い)

leticia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Leticia,We're overjoyed to receive your perfect rating! It's wonderful to know that we were able to provide you with a five-star experience at the Holiday Inn La Mirada. Your support means a lot to us and we can't wait to have the opportunity to serve you again. Thank you for choosing us.Best Regards,Victor CaceresHotel Manager

8/10 (良い)

Efrain

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Efrain,Thank you for choosing to stay at the Holiday Inn La Mirada and for taking the time to provide your feedback. We appreciate your high rating.We value your patronage and hope to continue exceeding your expectations during your future visits. If there’s anything specific you’d like us to improve, please feel free to reach out.Warm regards,Victor Caceres

10/10 (非常に良い)

Alaina

家族旅行
良かった点 : スタッフとサービス
Great stay
2024 年 4 月に 3 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Alaina,Thank you for choosing the Holiday Inn La Mirada for your recent stay. We appreciate your positive feedback and are thrilled to hear that you had a great experience. Our team works hard to ensure every guest feels comfortable and welcome.If you have any further requests or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you again!Warm regards,Victor Caceres

8/10 (良い)

destiny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The Elevators seem to be lagging.
2024 年 4 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Destiny,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We appreciate the high rating for your stay.We apologize for any inconvenience you experienced with the elevators during your visit. Our team takes guest feedback seriously, and we will address this issue promptly to improve the overall experience for our guests.Your comfort and satisfaction are important to us, and we hope that this isolated issue does not deter you from choosing IHG and Holiday Inn Hotels for your future travels. We remain committed to providing excellent service and look forward to hosting you again.Warm regards,Victor Caceres

10/10 (非常に良い)

Jesus S Carrillo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good service
2024 年 4 月に 2 泊滞在
Holiday Inn La Mirada からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Jesus,Thank you for your wonderful review and for giving us a perfect rating of "5 out of 5". We are delighted to hear that you found our service to be very good.At Holiday Inn La Mirada, we strive to provide our guests with exceptional service, and your feedback is a valuable affirmation of our efforts. Your kind words will be shared with our team, who I am certain will be encouraged by your remarks.We look forward to having the opportunity to serve you again in the future. Please do not hesitate to reach out to us if there is anything more you would like to share about your stay.Best Regards,Victor CaceresHotel Manager

8/10 (良い)

MARCIA、JAMAICA

2024 年 4 月に 1 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Marcia,Thank you for your recent stay here at the Holiday Inn La Mirada, and for taking the time to provide us with an almost perfect rating. We are pleased to know that you had a positive experience.We continually strive to provide our guests with high-quality service and a comfortable stay. Your rating affirms the hard work we put in every day, and for that, we are grateful.Once again, thank you for choosing to stay with us. We hope to have the opportunity to serve you again in the future.Best Regards,Victor CaceresHotel Manager

2/10 (非常に不満)

benjamin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room reserved was not provided
2024 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Benjamin,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. It is disheartening to learn that the room you reserved was not provided as promised.Our team takes this matter seriously, and we are committed to addressing it promptly. We appreciate your patience and understanding. Rest assured that we will investigate the issue thoroughly to prevent similar occurrences in the future.We value your feedback, and we hope you will consider giving us another opportunity to provide you with a better experience. If there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,Victor Caceres

10/10 (非常に良い)

Omar

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great!!
2024 年 4 月に 1 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Omar,Thank you very much for your kind words! We’re delighted to hear that you had a great experience. Your feedback is greatly appreciated, and we look forward to welcoming you back to our hotel soon.Best regards,Victor Caceres

2/10 (非常に不満)

Tasi

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
They put a whole party bus on my floor & they never went to sleep. Just 30 people running up and down the floors yelling and laughing all night and morning. I did not sleep and neither did my three children
2024 年 3 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Tasi,Thank you for taking the time to share your feedback. We deeply regret to hear about the disturbance you and your children experienced during your stay due to the noise from other guests.We understand that peace and quiet are crucial for a comfortable stay, especially when traveling with children. We sincerely apologize for any inconvenience this may have caused.Please know that we take your feedback seriously and will address this issue with our team to ensure such incidents do not occur in the future. We are committed to providing a comfortable and enjoyable stay for all our guests.We hope this isolated issue does not deter you from choosing IHG and Holiday Inn Hotels for your future travels.Sincerely,Victor Caceres

6/10 (普通)

Kyu Dae

出張
良かった点 : 清潔度、施設のコンディションと設備
Estaba ofreciendo una habitación doble de dos camas para una persona sola.
2024 年 4 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Estimado Kyu,Gracias por tomarse el tiempo para completar nuestra encuesta de huéspedes. Valoramos mucho sus comentarios.Hemos tomado nota de su comentario sobre la asignación de una habitación doble con dos camas para una sola persona. Apreciamos su observación y nos disculpamos si esto no cumplió con sus expectativas.En el futuro, haremos todo lo posible para adaptar nuestras asignaciones de habitaciones a las necesidades individuales de nuestros huéspedes. Si tiene alguna preferencia específica en su próxima estancia, no dude en informarnos y haremos todo lo posible para acomodarlo.Una vez más, gracias por su valiosa información. Esperamos darle la bienvenida de nuevo en nuestro hotel.Atentamente,Victor Caceres

10/10 (非常に良い)

Rodney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great Stay
2024 年 3 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Rodney,Thank you for your glowing review! We're delighted to hear that you had a great stay with us.Ensuring our guests have a wonderful experience is always our top priority, and we're thrilled to know that we succeeded in providing you with a memorable stay.Should your travels bring you back to the area we would love to welcome you again for another fantastic stay!Warm regards,Miriam LopezHotel Manager

6/10 (普通)

Julianne

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Property was ok- they should extend dining hours - families have no good options after coming back from the amusement parks
2024 年 4 月に 2 泊滞在
Hotel Manager からの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Julianne,Thank you for taking the time to provide us with your valuable feedback. We’re glad to hear that your overall experience was satisfactory, and we appreciate your suggestion regarding the extension of our dining hours.We understand the importance of having dining options available, especially for families returning from a day at the amusement parks. Your input is crucial to us, and we will certainly consider how we can adjust our dining hours to better accommodate the needs of our guests.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back and deliver an even more enjoyable experience.Best regards,Victor Caceres

10/10 (非常に良い)

Marco

Excellent customer service, nice, clean, and quiet , had a very pleasant stay
2024 年 3 月に 1 泊滞在
Holiday Inn La Mirada からの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Marco,We are delighted to hear that you had a pleasant stay with us at Holiday Inn La Mirada. Your feedback regarding our excellent customer service and the cleanliness and quietness of our hotel is greatly appreciated.Thank you for choosing Holiday Inn La Mirada for your stay, and we hope to have the pleasure of serving you again in the future.Warmest regards,Victor Caceres Hotel Manager

6/10 (普通)

liliana

良かった点 : 清潔度、スタッフとサービス
Pues estuvo más o menos esperaba más del hotel pero no fue así… lo único malo que pudo decir de él fue que tienen cargos extras como parqueadero y yo pensaba que el desayuno estaba incluido todo cobran y cuando llegamos al cuarto del hotel estaba mal programado el calentón estaba súper caliente no dormí bien
Gerente Operativo からの返信 (投稿日 : 2024 年 4 月 7 日)
Estimada Liliana,Gracias por compartir sus comentarios con nosotros. Lamentamos que su experiencia no haya cumplido con las expectativas que tenía del hotel. Tomamos muy en serio sus observaciones respecto a los cargos adicionales y la confusión sobre el desayuno incluido.Entendemos que la comodidad de nuestros huéspedes es primordial, y sentimos mucho que la temperatura de su habitación no fuera la adecuada, afectando su descanso. Aseguraremos de revisar nuestro sistema de calefacción para prevenir que situaciones como esta se repitan.Valoramos mucho su retroalimentación, ya que nos permite mejorar y ofrecer un servicio que cumpla con las expectativas de nuestros huéspedes.Esperamos tener la oportunidad de darle la bienvenida nuevamente y proporcionarle una experiencia más placentera y sin inconvenientes.Cordialmente,Victor Caceres

10/10 (非常に良い)

Desiree

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location off the freeway and clean
2024 年 3 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Desiree,Thank you for your wonderful review and for choosing to stay with us! We're thrilled to hear that you found our hotel's location convenient and that you appreciated the cleanliness of our property.Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we met your expectations in this regard.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your experience or if you have any further suggestions, please feel free to reach out to us.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Jacqueline

2024 年 3 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Jacqueline,We are thrilled to receive your perfect score of "5 out of 5" on our recent guest survey. Your rating is a testament to our continuous efforts to deliver exceptional service.While we didn't receive specific feedback from you, we always welcome any insights or suggestions you may have. They are valuable to us as they guide our improvements. If you have any comments or suggestions, please feel free to share them with us at your convenience.Thank you once again for your high rating. We look forward to the opportunity to serve you again in the future.Best Regards,Victor Caceres

6/10 (普通)

Gricelda

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Have stayed here several times, this weekend not happy with my room. Bathroom did not look clean, bath tub was peeling and had black marking like it was dirty, but it’s really like that. Disappointed for sure.
2024 年 3 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Gricelda,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay.It's disheartening to hear that your room did not meet our usual standards of cleanliness and maintenance. Please rest assured that we take your concerns very seriously, and we will address them immediately with our housekeeping and maintenance teams to ensure that such issues are not repeated in the future.Your comfort and satisfaction are our top priorities, and we are committed to providing you with a clean and comfortable environment during your stay. We truly value your loyalty as a returning guest and hope this isolated incident does not deter you from choosing IHG hotels for your future stays.Warm regards,Miriam LopezHotel Manage

8/10 (良い)

Oliver

2024 年 3 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Oliver,Thank you for taking the time to leave us a rating. We appreciate your feedback, although we would have loved to hear more about your stay to better understand how we can improve and provide a five-star experience.If there are any areas where you feel we fell short or if you have any suggestions for us, please feel free to share them. Your input is invaluable to us as we strive to continually enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Miriam LopezHotel Manager

2/10 (非常に不満)

jiahua

気になった点 : 清潔度、スタッフとサービス、設備とサービス
House keeper throw away my belongs while i am out room for breakfast
2024 年 3 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Jiahua,I want to personally extend my sincerest apologies for the unfortunate incident you experienced during your recent stay with us. It is deeply concerning to hear that your belongings were mistakenly discarded by our housekeeping team while you were out for breakfast.Please rest assured that this is not reflective of our usual standards of service, and I completely understand the frustration and inconvenience this must have caused you. We take incidents like these very seriously and will investigate the matter thoroughly to prevent similar occurrences in the future.Once again, I apologize for the inconvenience and disappointment you experienced. We truly value your feedback and hope this isolated incident does not deter you from choosing IHG and Holiday Inn's for your future stays.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Roberto、Modesto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Holiday Inn La Miradaからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Roberto,We are delighted to see that you’ve rated your experience at Holiday Inn La Mirada as “5 out of 5.” Your top rating is a clear indication of the high-quality experience we aim to provide for all our guests.Thank you for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Best regards,Victor Caceres

10/10 (非常に良い)

Anthony

良かった点 : 清潔度
Nice stay
2024 年 3 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Anthony,Thank you for your positive feedback and for choosing to stay with us. We're thrilled to hear that you had a pleasant experience during your time at our hotel.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're delighted that we could meet your expectations.We appreciate your support and hope to welcome you back for another wonderful stay in the future.Warm regards,Miriam LopezHotel Manager

8/10 (良い)

james

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Room I was in was loud from hotel main air conditioning
2024 年 3 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear James,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your overall stay, despite the noise from the main air conditioner in your room.Your comfort is important to us, and we apologize for any inconvenience caused by the noise. We will investigate the issue with our maintenance team to ensure that it is addressed promptly. Your feedback helps us improve, and we appreciate you bringing this matter to our attention.We hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay in the future.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Doris

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hot tub - pool area. Wifi a little iffy.
2024 年 2 月に 3 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Doris,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay and that you found our hot tub and pool area to be great amenities.We apologize for any inconvenience you experienced with the wifi during your stay. Your comfort and satisfaction are important to us, and we will address this issue with our team to ensure that improvements are made.We appreciate your valuable feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,Miriam LopezHotel Manager

4/10 (不満)

TRANG

2024 年 3 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Trang,Thank you for taking the time to leave us a review, although we regret to see it was not as positive as we had hoped. Your feedback is essential for us to improve our services and guest experience.We understand that your rating of 2 out of 5 indicates some level of dissatisfaction, and we would greatly appreciate any specific feedback you could provide to help us understand how we can enhance our offerings. Your comfort and satisfaction are our top priorities, and we strive to address any issues or concerns our guests may have promptly.If there are any areas where we fell short during your stay or if you have any suggestions for improvement, please don't hesitate to reach out to us directly. Your input is invaluable to us, and we are committed to using it to ensure a better experience for all our guests.We hope this isolated incident does not deter you from choosing IHG hotels for your future stays.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Yader

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and secure.
2024 年 3 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Yader,Thank you for taking the time to share your feedback and for rating your experience a perfect 5 out of 5! We're thrilled to hear that you found our hotel very clean and secure.Maintaining a clean and secure environment for our guests is one of our top priorities, and we're delighted that you noticed and appreciated our efforts in this regard.Your satisfaction is incredibly important to us, and we're grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Paul

All good
2024 年 3 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Paul,Thank you for taking the time to leave us a perfect rating! We're delighted to see that you had a wonderful experience during your stay with us.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything specific you loved about your stay or if you have any feedback you'd like to share with us, please feel free to reach out.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Jacob

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here twice and both times everything went smooth no complains definitely will come again
2024 年 2 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Jacob,Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that your stays with us have been smooth and enjoyable.It's always a pleasure to welcome back returning guests like yourself, and we're delighted to hear that you plan to visit us again in the future. Your continued support means the world to us, and we can't wait to have you back for another wonderful stay.Warm regards,Miriam LopezHotel Manager

8/10 (良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Nicole,Thank you for taking the time to rate your experience with us. While we're glad to see that you had a positive stay overall, we also value detailed feedback to help us improve.If there are any specific areas where you feel we could have done better or any aspects of your stay that didn't meet your expectations, we would greatly appreciate hearing from you. Your input is invaluable to us as we strive to provide the best possible experience for our guests.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Yun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Yun,Thank you for taking the time to rate your experience with us and for your perfect score! We're thrilled to see that you had a wonderful stay.If you have any specific feedback or suggestions for us to further enhance our services, please feel free to reach out. Your input is invaluable to us as we strive to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Sergio

良かった点 : 施設のコンディションと設備
Muy apropiada para viajes de negocio o familiares
2024 年 2 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 1 日)
Estimado Sergio,¡Gracias por tu maravillosa reseña! Estamos encantados de saber que nuestro hotel ha sido adecuado tanto para viajes de negocios como para viajes familiares.Proporcionar alojamiento que satisfaga las necesidades de los viajeros de negocios y de placer es importante para nosotros, y estamos encantados de haber logrado cumplir con sus expectativas. Ya sea que se trate de proporcionar servicios para la productividad o servicios para la relajación, nuestro objetivo es crear un entorno que se adapte a todo tipo de viajeros.Agradecemos sus amables palabras y esperamos tener el placer de darle la bienvenida para otra estancia agradable, ya sea por negocios o por placer. Si hay algo más que podamos hacer para que su próxima visita sea aún más memorable, no dude en hacérnoslo saber.Saludos Cordiales,Miriam LopezGerente de Hotel

10/10 (非常に良い)

Monica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean, quiet, and the location was perfect for our trip. It was the smoothest check-in and chek-out. Overall great experience. Highly recommend.
2024 年 2 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Monica,Thank you so much for your wonderful review and for recommending our hotel! We're thrilled to hear that you had such a fantastic experience during your stay with us.It's fantastic to know that you found your room clean and quiet, and that our location was perfect for your needs. We're delighted that you also had the smoothest check-in and check-out process, making your stay even more enjoyable.Providing exceptional service and creating memorable experiences for our guests are top priorities for us, and we're thrilled that we succeeded in meeting your expectations.It was our pleasure to have you as our guest, and we can't wait to welcome you back for another outstanding stay in the future.Warm Regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Yader

家族旅行
Very Smooth and very pleasant.
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Yader,Thank you for taking the time to share your feedback about your recent stay at Holiday Inn La Mirada! We are delighted to hear you found your experience "Very Smooth and very pleasant." Your positive comments are truly appreciated and motivate us to continue providing excellent service for all our guests.We are happy to hear that your stay was smooth and enjoyable. While we don't have any specific details from your feedback, knowing you had a positive experience is our ultimate goal. If you'd like to share any further thoughts on what made your stay so pleasant, we'd love to hear them!Thank you once again for choosing Holiday Inn La Mirada, Yader. We look forward to welcoming you back soon for another smooth and enjoyable stay.Sincerely,Victor CaceresHotel Manager

8/10 (良い)

Frank

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a restaurant in hotel
2024 年 2 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Frank,Thank you for taking the time to review your recent stay with us. We greatly value your feedback and are pleased to hear about your experience.If there are any specific areas where you feel we could improve to earn that extra star in the future, please don't hesitate to let us know. We are always looking for ways to enhance our guests' experiences and appreciate your insights.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

teresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property has all, clean, safe quite, free parking, excellent service and great dining options, I will definitely go back there.
2024 年 2 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Teresa,Thank you immensely for your glowing review! We're thrilled to hear that you found our hotel clean and safe, and that you enjoyed excellent service during your stay. It's also fantastic to know that you appreciated our dining options.We aim to provide our guests with a comfortable and memorable experience, and we're delighted that we succeeded with you. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Dean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect for visit to see
2024 年 2 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Dean,Thank you for your perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It was our pleasure to have you as our guest, and we hope to welcome you back for another exceptional stay in the future.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Miriam Lopez Hotel Manager

8/10 (良い)

Claudia

2024 年 2 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Claudia,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are glad to see that you had a positive overall experience.While we strive to provide exceptional service and accommodations, we are always looking for ways to improve. If there are any specific aspects of your stay that we could have done better or if you have any suggestions for how we can enhance our guests' experiences, please feel free to let us know.Your feedback is incredibly valuable to us as we continue to strive for excellence in hospitality. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regardsMiriam LopezHotel Manager

10/10 (非常に良い)

Angelica

2024 年 2 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Angelica,Thank you for taking the time to rate your experience with us. We're delighted to see that you had a perfect stay and rated us 5 out of 5.While we greatly appreciate your positive rating, we're always looking for ways to improve. If there's anything specific that stood out to you during your stay or any suggestions you have for us to enhance our services further, we would love to hear from you.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm regards,Miriam LopezHotel Manager

8/10 (良い)

Nadia、Anaheim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean and the staff was great. I would stay here again.
2024 年 2 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Nadia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found your room to be clean and that you had a positive experience with our staff during your recent stay.Maintaining a clean and comfortable environment for our guests is a top priority, and we're glad that our efforts were evident during your visit. Additionally, providing excellent service is something we take great pride in, and we're thrilled that our staff exceeded your expectations.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Viral

2024 年 2 月に 3 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Viral,Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience during your stay with us. We strive to provide excellent service and accommodations for all our guests, and we're delighted to know that we succeeded in meeting your expectations. If you ever find yourself in the area again, we would love to welcome you back for another fantastic stay. Thanks again for choosing our hotel!Warm regards,Miriam Lopez

8/10 (良い)

Cesar

カップルで旅行
良かった点 : スタッフとサービス
An affordable, last-minute stay!
2024 年 2 月に 2 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Cesar,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be affordable during your recent stay.Your satisfaction is our top priority, and we're pleased that our pricing met your expectations. We strive to offer competitive rates without compromising on the quality of our services and amenities.We appreciate your valuable feedback and hope to welcome you back for another enjoyable stay soon.Warm regards,Miriam LopezHotel Manager

10/10 (非常に良い)

Claudia

2024 年 1 月に 6 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Claudia,Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience from check-in to check-out during your recent stay with us. Providing top-notch service is our priority, and we're delighted that our efforts made your stay memorable.We greatly appreciate your recommendation and are honored to have earned your trust. We look forward to hosting you again soon.Warm regards,Miriam LopezHotel Manager

6/10 (普通)

Zhi Qiang

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Miriam Lopezからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Zhi Qiang,Thank you for taking the time to provide feedback on your recent stay with us. While we're pleased to have had the opportunity to host you, we regret that your experience fell short of our mutual expectations.Your satisfaction is paramount to us, and we would greatly value any additional insights you might have about your stay that could help us improve. If there are specific areas where we could enhance our services or facilities, please feel free to share them with us by reaching to us directly.Warm regards,Miriam LopezHotel Manager