外観

ヒルトン・パサデナの口コミ

4 out of 5
ヒルトン・パサデナ
168 S Los Robles Ave, Pasadena, CA

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 573 件が非常に良い" "
評価 8 - 1000 件の口コミ中 207 件が良い" "
評価 6 - 1000 件の口コミ中 115 件が普通" "
評価 4 - 1000 件の口コミ中 53 件が不満" "
評価 2 - 1000 件の口コミ中 52 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Tomoko、Ishinomakishi Wakaba

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋が広くとても快適でした!
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 18 日)
ともこさん、高評価ありがとうございます!私たちはすべてのゲストに質の高い体験を提供するために常に一生懸命取り組んでいます。ヒルトン・パサデナで素敵なご滞在をお過ごしいただけたとのこと、大変嬉しく思います。近いうちにまた当ホテルにご宿泊いただけることを願っております。次回のご来店を心よりお待ちしております!

8/10 (良い)

Ikue

良かった点 : 施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 30 日)
Ikue, thank you for staying at the Hilton Pasadena and taking the time to rate us. We're pleased to know your experience met expectations and hope to have another opportunity to serve you in the future. Safe travels!

10/10 (非常に良い)

??

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
チェックイン時間前に受付していただけた上に、500mlの水をもらえるサービスがあり助かった。 部屋も清潔で大満足です。
2023 年 9 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 25 日)
We appreciate your feedback! We're delighted to hear that you appreciated the early check-in and our complimentary 500ml water service. It's wonderful to know that you found our rooms clean and satisfying. Thank you for choosing Hilton Pasadena, we hope to see you again soon!

10/10 (非常に良い)

Ken

2023 年 8 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for your positive feedback. We are delighted to know that you enjoyed your stay at Hilton Pasadena. Your satisfaction is our first priority and we look forward to welcoming you again.

8/10 (良い)

Takayuki

2021 年 3 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2021 年 4 月 10 日)
Thank you for your feedback. We hope to see you again soon!

4/10 (不満)

宿泊されたお客様

無料Wi-Fiが使えないのが不便だった。 洗面所の水道の水量が少なく、使いにくかった。
2019 年 12 月に 8 泊滞在

10/10 (非常に良い)

Yasuyoshi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
また利用したい。
出張で1泊の利用でしたがとても快適に過ごせました。特に、チェックイン時の対応が丁寧で好印象でした。部屋も清潔で全く問題なく、徒歩圏内に日本人経営と思われる日本食屋やラーメン屋があり同行者との食事で困ることもなく快適な滞在でした。
2019 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
もう少しいいホテルだと期待してましたが。
保証金200ドルを払うためのクレジットカードが必要だという説明はどこにも書かれてなかったので(問題なければ後から戻ってくると言われましたが)不安になりました。こういうことはちゃんと予約画面に書いていてほしいです。 部屋は換気のとこのカバーが壊れてたようで黒いガムテープが全面貼られてました。 窓の位置関係なのかわかりませんが昼間でも暗い部屋なのに天井にライトがなかったので余計に暗い感じで、その上一番大きいスタンドタイプのルームランプは壊れて使えなかったです。 日本のホテルに普通にある歯ブラシセットはありませんでした。(4泊してその度ごとのルームクリーニングでも無かったです。) ヒルトンホテルという名前と星4つということで予約を決めたのですが、これだったらもう少しリーズナブルなホテルでも良かったかもと思ってしまいました。 街並みが綺麗だったのとルームクリーニングの方が良かったのでまぁ満足という感じです。
2019 年 11 月に 4 泊滞在

2/10 (非常に不満)

david

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I totally didn't like thia places and wouldn't go back again...
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Kristina A

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was really clean. Staff was friendly. Great location walking distance to many shops and restaurants.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Kristina, thank you for your kind words! The team at Hilton Pasadena is thrilled you enjoyed the clean room, friendly service, and convenient location. We're looking forward to welcoming you back.

4/10 (不満)

Jennie

気になった点 : 施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for sharing your feedback, Jennie.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 (非常に良い)

Maria

2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Maria, thank you for the fantastic rating! The team at Hilton Pasadena is thrilled you had a great experience. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

Quovardis、Salt Lake City

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is mine and my family’s second time staying bay this property. It is great staying here. The sat is very nice and accommodating. The rooms are clean and the beds are very comfortable. Love that it is in a great area with great shopping and restaurants in walking distance. When there isn’t a concert or something major going on it can be an affordable property to stay at. I will continue to book this property when visiting my son in Pasadena.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for choosing Hilton Pasadena for the second time. We're delighted to hear that you and your family had a great stay and found our staff accommodating. It's wonderful to know that you enjoyed the clean rooms and comfortable beds. We're also pleased that our location provided easy access to shopping and dining options. We look forward to welcoming you back when you visit your son in Pasadena.

8/10 (良い)

Tracy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Tracy,Thank you for your feedback. We're delighted to hear that you had a nice stay at Hilton Pasadena. Our team looks forward to welcoming you back soon.

8/10 (良い)

Tyron

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet, clean, beautiful views, perfect location, food and shopping in a walkable distance. Great stay, will be staying again.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Tyron, it's a delight to hear that you found the Hilton Pasadena to your liking. With its prime location and captivating vistas, it's wonderful to know that you could enjoy nearby dining and shopping easily. We appreciate your comments about the serenity and cleanliness, as these help us ensure an exceptional experience for all our guests. With anticipation, we look forward to your future stays.

6/10 (普通)

Anthony

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Anthony, thank you for taking the time to rate your experience. It's clear that there were aspects of your stay that didn't meet your expectations. We would truly appreciate an opportunity to delve into specifics. Please feel free to reach out directly with any detailed feedback you might have, as it greatly aids us in enhancing our services. We hope to serve you again in the future.

10/10 (非常に良い)

Lorenzo Jose

2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Thanks for the perfect rating, Lorenzo!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Pasadena.Have a wonderful day!

10/10 (非常に良い)

Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Jose, it's wonderful to hear that your stay at Hilton Pasadena was enjoyable. Thank you for taking the time to share your experience via Expedia. We hope to see you again in the near future and we trust your next visit with us will be as pleasant as this one.

2/10 (非常に不満)

Ashik

家族旅行
Bartender were most rude people I’ve ever seen . Not welcoming and not professional. Drink my girlfriend hot was horrible.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Ashik, we are saddened to hear that your experience didn't meet your expectations. Regarding your comments about beverage service and professionalism, your feedback is invaluable to us as we always strive to provide the best guest experience. Rest assured, we will give the necessary attention to areas that may not be meeting the high standards we set. Please consider giving us another opportunity to welcome you and showcase our true hospitality.

10/10 (非常に良い)

ALEXIS

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed my stay, nice gym
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Alexis, we're thrilled you enjoyed your stay at Hilton Pasadena and made good use of our fitness facilities. We aim to provide amenities that enhance our guests' experience. We hope to welcome you back soon.

8/10 (良い)

Lewis

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will stay there again. Nice accommodations.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Lewis, we're thrilled to hear that the Hilton Pasadena was to your liking and you're planning on returning. We look forward to providing you with our comfortable accommodations again in the near future.

10/10 (非常に良い)

Jenny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was surprised that this property did not have free parking available in the parking structure.
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for your feedback regarding the parking at Hilton Pasadena. We understand that the availability of complimentary parking can significantly enhance the guest experience, and we appreciate you bringing this to our attention. We strive to provide excellent service and amenities, and your comments are invaluable as we continually seek to improve our guest experience. We hope to welcome you back soon and provide an even more satisfying stay.

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for sharing your perfect rating with us, Michelle!It's wonderful to see how much you appreciated your time at Hilton Pasadena! We want everyone to feel right at home at Hilton Pasadena. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 (非常に良い)

Kayle

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Kayle, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Pasadena!

10/10 (非常に良い)

Paulina

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Paulina, it's uplifting to know that you enjoyed your stay at Hilton Pasadena. We take great pride in extending top-notch experiences to all our guests. We sincerely hope for another opportunity to welcome you back soon.

2/10 (非常に不満)

Donara

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 5 日)
We appreciate the feedback, Donara.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

6/10 (普通)

Lily

出張
The lighting in the room was very dim, AC did not work, this is probably the only hotel that did not have Netflix only Chromecast so if your phone is compatible you can't connect to the TV.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Lily, we appreciate your honest feedback. We're sorry to hear about the lighting situation in your room and any discomfort you experienced due to the air conditioning. While we do offer Chromecast as a feature for entertainment purposes, we understand the convenience a Netflix service can add, and are noting your suggestion for consideration. We hope you'll choose to visit us again in the future for a more enhanced experience.

2/10 (非常に不満)

Sarita

2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Sarita, we are genuinely concerned to see your rating. We strive to make every guest's stay a memorable one, so it is regrettable to know this was not the case for you. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

8/10 (良い)

Raymond

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Peace and quiet
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Raymond, it's great to hear you appreciated the tranquility at Hilton Pasadena. Your satisfaction is our top priority and it warms our hearts to know we were successful in providing a peaceful atmosphere for you. Thank you for your review. We look forward to welcoming you back for more serene stays.

10/10 (非常に良い)

Carolyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy in and out. Quiet
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Carolyn, it's great to hear that you experienced hassle-free travel arrangements and found the Hilton Pasadena offering tranquillity during your stay. We look forward to welcoming you back when your travels bring you our way again.

10/10 (非常に良い)

OLIVIA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Olivia, it's great to see your high ratings! The Hilton Pasadena team is delighted you enjoyed your stay. We hope to cater to your hospitality needs again in the future. Safe travels!

2/10 (非常に不満)

Marla

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
no quiet protest from employees at 7 am disturbing
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Marla, we deeply regret to hear that your stay was disturbed early in the morning. We continually strive to maintain a serene and comfortable environment for our guests, and it seems we fell short in this instance. We have taken note and we're committed to improving these areas. We hope you'll consider giving us another opportunity to provide you with the tranquil experience you expect and deserve.

10/10 (非常に良い)

Janet

Very nice hotel. Our room was on the top floor with a nice city view. Extremely quiet. Comfortable beds, spacious room. Friendly reception, attentive valet parking staff.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
We're thrilled to hear about your wonderful experience at Hilton Pasadena, Janet. It's great to know that the view from your top-floor room added a special touch to your stay and that you found the accommodations quiet, comfortable, and spacious. We're also delighted that our reception team made a positive impression with their friendliness and that our valet parking staff's attentiveness met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant visit.

10/10 (非常に良い)

Sunder、Foster City

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location the front desk staff are smiling and knowledgeable helpful downtown restaurants and shopping centers are very near
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
Sunder, it's truly wonderful to hear you had an excellent stay at Hilton Pasadena. The joy you experienced from our front desk team's friendly demeanor and local knowledge, along with the convenience of nearby shopping and dining spots, makes us delighted. We hope to have the pleasure of welcoming you back for another memorable experience.

6/10 (普通)

Dave

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room wasn't fully clean when I got it. There was food in the fridge and clothes in the drawers.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 28 日)
Dave, your review provides important information regarding room cleanliness and personal items. We regret that you found your accommodation in less than perfect condition. Rest assured, our team members are on standby to address such issues promptly. We're hopeful your future experiences will reflect the high standards we strive for.

10/10 (非常に良い)

Nicole K.

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel and stuff!
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you, Nicole K., for your kind words about Hilton Pasadena. We're thrilled to know that both our hotel and staff met your expectations. Providing a pleasant experience is what we strive for every day, and it's rewarding to see those efforts reflected in your stay. We look forward to the opportunity of welcoming you back in the near future.

8/10 (良い)

Maureen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hilton is a very good hotel. It would be nice if they offered a limited free breakfast.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Maureen, thank you for taking the time to share your experience at Hilton Pasadena. We're delighted you find us to be a quality hotel. Your suggestion about initiating a limited complimentary breakfast offering is noted, and we appreciate your constructive feedback as it helps us continuously improve. We are eagerly anticipating your next stay with us.

6/10 (普通)

Daniel

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Daniel, we appreciate you taking the time to rate your stay. Feedback like yours always provides valuable insights, even when words are not shared. Should you decide to provide any additional details for us to take into consideration, do not hesitate to do so. We hope to welcome you back for a future stay.

10/10 (非常に良い)

Eleanor

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everyone was so friendly and helpful!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 19 日)
Eleanor, we're delighted to hear about your wonderful experience at Hilton Pasadena! It brings us joy to know that our team members provided such warm and helpful service during your stay. We appreciate your kind words and look forward to your return. Safe travels till then!

10/10 (非常に良い)

SUSAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All of the above. only problem was the strong smell of bleach in the hallway & room. My sister & I became nauseous & got a headache. i was fine once smell disappeared. Unfortunately she was sick the rest of the afternoon & evening which kept her from enjoying herself at our niece’s wedding.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for taking the time to share your experience at Hilton Pasadena. We're truly sorry to hear about the discomfort caused by the smell of bleach in your room and hallway, and even more so that it affected your sister's well-being during such a special family occasion. Our team is dedicated to providing a pleasant environment for all our guests, and we regret that this was not fully achieved on this occasion. Please rest assured that we take comments like yours seriously as they help us improve our services. We hope to have another opportunity to welcome you back under better circumstances.

10/10 (非常に良い)

Kyara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The family and I enjoyed our stay.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 15 日)
Kyara, it's wonderful to hear that you and your family enjoyed your stay at Hilton Pasadena. We always strive to make guests feel welcome and comfortable. Please think of us next time you plan a family getaway. Safe travels!

6/10 (普通)

Matt

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 14 日)
We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. It's important for us to address the concerns you've mentioned, especially regarding our front desk staff and the availability of additional amenities like towels and pillows. We take these matters seriously and will look into them to ensure a more comfortable experience for all our guests in the future. Your kind words about Tino have been noted, and we're pleased he made a positive impact during your visit. Thank you for sharing your thoughts with us.

10/10 (非常に良い)

Lucie

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/A
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for sharing, Lucie!At Hilton Pasadena, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 (非常に良い)

Nilson、Pittsburg

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel. Great location. Great valet parking
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 7 日)
Nilson, it's wonderful to hear you had an enjoyable stay at Hilton Pasadena. We're delighted our strategic location could add value to your visit and that you found our valet parking useful. Thanks for your glowing review and we'd love to welcome you back on your next trip to Pasadena.

10/10 (非常に良い)

Sylvia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful place to be !! Staff is always friendly!!
2024 年 2 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 6 日)
Sylvia, it's wonderful to hear you appreciate the Hilton Pasadena as a delightful destination and found our team members to always be friendly. We're grateful for your feedback and can't wait to welcome you back on your next visit.

10/10 (非常に良い)

georgia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you, Georgia, for taking the time to share your experience at Hilton Pasadena. We are thrilled to hear that you enjoyed your stay and found our location convenient for exploring the city. Our team takes pride in providing exceptional service, and it's wonderful to know that we were able to make your visit memorable. We look forward to welcoming you back soon for another fantastic experience.

10/10 (非常に良い)

Varoujean

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite convenient to local area restaurants and a walkable neighborhood.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 26 日)
Varoujean, thank you for sharing your experience at Hilton Pasadena. We're thrilled to hear how much you appreciated the convenience our location provides, with various wonderful eateries close by and a neighborhood perfect for walking. We hope your time in Pasadena was enjoyable and look forward to welcoming you back for another pleasant stay.

10/10 (非常に良い)

Irving

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant stay
Comfortable bed, spacious room, everything very clean.
2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 26 日)
We appreciate your feedback! It's wonderful to hear that you found our rooms spacious and clean, and that the bed was comfortable. We take pride in providing a great environment for our guests, so we're thrilled to see it reflected in your stay. We hope to have the opportunity of welcoming you back on another occasion.

8/10 (良い)

Sadhana

家族旅行
良かった点 : 清潔度、設備とサービス
Employees informed of scams in the room. It was scary.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for taking the time to share your 4/5 review with us, Sadhana.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!

10/10 (非常に良い)

Stephen

出張, カップルで旅行
Great location to convention center. Clean and quiet
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 24 日)
Stephen, the Hilton Pasadena team appreciates your comments. We're glad to know our strategic location, as well as our cleanliness and serene environment, played a role in creating a delightful experience for you. We eagerly await your return visit for even more enriching moments.