外観

ヒルトン ガーデン イン ロサンゼルス / ハリウッドの口コミ

3 out of 5

口コミ

7.8

良い

評価 10 - 1000 件の口コミ中 441 件が非常に良い" "
評価 8 - 1000 件の口コミ中 251 件が良い" "
評価 6 - 1000 件の口コミ中 131 件が普通" "
評価 4 - 1000 件の口コミ中 81 件が不満" "
評価 2 - 1000 件の口コミ中 96 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

Yoshioka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Yoshioka, thank you for your rating. At Hilton Garden Inn Los Angeles/Hollywood, we are always striving to improve, so we'd love to hear more about your stay with us. Your feedback is invaluable to us. We look forward to welcoming you back in the future!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

??

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
良かった
2023 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 5 月 6 日)
レビューを共有していただきありがとうございます。このような楽しい体験を提供できたことを嬉しく思います。ヒルトン ガーデン イン ロサンゼルス / ハリウッドへの次回の訪問時に、またお会いできることを願っています。ありがとう、そして素晴らしい一日を!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 (普通)

SATOMI

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
部屋にレンジありだったのに無かった 一階まで行かなければならなかった
2023 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 4 月 19 日)
さとみ様、ご意見ありがとうございます。私たちはお客様に質の高いサービスと快適さを提供するよう努めています。しかし、私たちとの滞在が完璧とは言えなかったのは残念です。私たちはあなたの懸念に対処し、私たちのチームの適切なメンバーと一緒に対処します.よりポジティブな経験を共有するために、将来またお会いできることを楽しみにしています。From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 (普通)

Takuya

家族旅行
気になった点 : 清潔度、スタッフとサービス
掃除が十分にされていないときがありました。
2023 年 2 月に 6 泊滞在
HGI からの返信 (投稿日 : 2023 年 2 月 26 日)
Thank you for your feedback. We will share this with the staff.

10/10 (非常に良い)

mikiya

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
完璧!ありがとう最高!
2022 年 11 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 11 月 25 日)
みきやさん、完璧な評価を共有していただきありがとうございます!ヒルトン ガーデン イン ロサンゼルス / ハリウッドでのご滞在をお褒めいただき、誠にありがとうございます。ヒルトン・ガーデン・イン・ロサンゼルス/ハリウッドでは、どなたにもくつろいでいただけるよう願っています。アットホームな雰囲気を作り出すことが、まさに私たちが目指していることです!すぐに別の素晴らしい体験を共有できることを楽しみにしています!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Sean

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No complaints here.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Sean, thank you for your feedback! Hilton Garden Inn Los Angeles/Hollywood is thrilled that you had an enjoyable stay. We're looking forward to welcoming you back soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Sonya、North Las Vegas

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel itself was very clean. Staff were very friendly, nice and polite. Restaurants and mall within walking distance. We took a Uber to Universal Studios, only about an eight minute ride. Con - we were in room 526 and the cloth chairs had a very bad body odor. I purchased a can of Lysol and sprayed them down and it was much better. We didn’t dare sit in them. Just used them for our luggage. The safe didn’t work either. We reported both items to the checkout staff. For convenience I would still recommend.
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Sonya,The Hilton Garden Inn Los Angeles/Hollywood appreciates your feedback. It is wonderful to know that you found the hotel very clean and our team members friendly and polite. We are also glad that you enjoyed the convenience of nearby amenities and the short ride to Universal Studios.Regarding the issues in room 526, thank you for bringing them to our attention at checkout. Your recommendation means a lot to us.We hope to have the pleasure of welcoming you back in the future.Safe travels!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 (普通)

Carlos

良かった点 : 清潔度、施設のコンディションと設備
Thank you
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Carlos, thank you for your feedback. We hope to welcome you back in the future and aim to exceed your expectations.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Maria

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to Hollywood Bowl and well conected
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Maria, thank you for your kind words. The Hilton Garden Inn Los Angeles/Hollywood is indeed conveniently located for those visiting popular attractions like the Hollywood Bowl. We're glad you enjoyed your stay and hope to welcome you back soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 (不満)

Timothy

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Timothy, it's unfortunate to hear your experience did not meet expectations. We value your feedback as it guides our continuous improvement efforts. We hope to have the opportunity to provide you with a superior experience in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Darren

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable room.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Darren, it's wonderful to hear you found your room at the Hilton Garden Inn Los Angeles/Hollywood to be extremely cozy. We always strive to provide the highest standard of comfort for our guests. We look forward to your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Michael

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Michael, thank you for choosing Hilton Garden Inn Los Angeles/Hollywood for your stay. We're glad to see you had a positive experience with us. Our team looks forward to welcoming you back in the future!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Alexander

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly, clean, convininent.
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Alexander, the Hilton Garden Inn Los Angeles/Hollywood truly appreciates your positive comments. We're thrilled to read that you found our hotel to encompass friendliness, cleanliness and convenience. Looking forward to serving you again in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Crystal

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was all extremely friendly and patient which was very comforting to have being so far from home. So many attractions were super close so made us very happy
2024 年 4 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Crystal, we are overjoyed to know that at Hilton Garden Inn Los Angeles/Hollywood, our dedicated team members were able to provide a comforting and welcoming environment. We're also glad that you appreciated our proximity to numerous local attractions. Your satisfaction truly means a lot to us. We can't wait to welcome you back on your next trip!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Rosemary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What I didn't like is I had to pay for valet when they didn't even move my car from when I initially parked it.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Rosemary, we're delighted you chose to stay at Hilton Garden Inn Los Angeles/Hollywood. It's regrettable to hear your concerns about the valet service, rest assured, it is our intention to provide top-notch services that cater to our guest's needs. We hope to offer a more seamless experience on your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 (普通)

Homayoon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
We appreciate you leaving your feedback with us, Homayoon.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Dianna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Dianna, it's wonderful to see your 5-star rating for Hilton Garden Inn Los Angeles/Hollywood. We're grateful for your high scoring of your visit and look forward to welcoming you back in the future!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Paulina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Buena ubicación y buenas condiciones de la habitación
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Paulina, es reconfortante saber que aprecias la excelente ubicación y las cómodas condiciones de las habitaciones en Hilton Garden Inn Los Angeles/Hollywood. Trabajamos constantemente para brindarles a nuestros huéspedes una experiencia placentera. Estaremos encantados de volver a recibirle pronto.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Thanks for the outstanding rating, Maria!We're delighted your time at Hilton Garden Inn Los Angeles/ Hollywood was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 (不満)

Manoj

Very small
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Manoj, we understand that you found the size of the accommodation not to your liking. Although some guests see our compact spaces as efficient and cozy, we do realize that it won't appeal to everyone. You might find our larger suites more comfortable for your needs in the future. Thank you for leaving us your feedback.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

ALEXIS DANIEL

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
Thanks for the 4/5 rating, Alexis!We're thrilled you enjoyed your time at Hilton Garden Inn Los Angeles/ Hollywood so much! We look forward to sharing an even better experience with you soon. Have a lovely day!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Kayla

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was very good. Only bad part is the $45 valet parking nightly
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Kayla, it's wonderful to hear that your stay at Hilton Garden Inn Los Angeles/ Hollywood was very good. We understand parking in highly visited areas can often be a challenge. We seek to provide the most secure and efficient option possible for our guests. Your understanding is greatly appreciated. Looking forward to welcoming you back.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 (普通)

Theresa

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Nice pool deck area with comfortable seating. Housekeeping banged on the door at 8:15am though checkout isn't until 11am. That is not pleasant as a sleeping guest. Other staff, such as front desk and parking helpers, were very friendly. This is a no-frills hotel but fine for overnight. The wifi works!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 25 日)
Theresa, thank you for sharing your comments. It's wonderful to hear that you appreciated our pool deck area and found our team members at the front desk and parking to be very welcoming.We regret to hear about your experience with an early housekeeping visit. We're always striving to ensure a relaxing stay, and your feedback helps us improve.As for our amenities, while we aim to provide all essential services without unnecessary bells and whistles, we hope you found everything you needed, including our reliable wifi. Thank you again, and we hope to have another opportunity to serve you.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

4/10 (不満)

Avery

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 25 日)
Avery, it seems like your stay did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable, and we'd love the opportunity to further understand where we went wrong. Your next visit can be an improved one.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Larry

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Valet is the only parking option, this may sound like a way for the hotel to make more money, but the convenience of always having a parking spot is worth the cost
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 24 日)
Larry, it's great to understand that you appreciated the convenience of the valet system at Hilton Garden Inn Los Angeles/ Hollywood. This service is indeed designed with guest satisfaction in mind. We look forward to welcoming you back on your next visit to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Lori、Las Vegas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property, big bathroom, lots of room in the room itself. Very clean.. all employees I dealt with from front desk, housekeeping, to valet were very helpful. The housekeeper even made sure to tell me I should get my umbrella out of i had one, because it was raining. Very nice!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 24 日)
Lori, thank you for choosing the Hilton Garden Inn Los Angeles/Hollywood during your recent visit. We're thrilled you appreciated our ample space and cleanliness. It's also encouraging to learn how helpful our team members were to you - they'll definitely appreciate your kind words. Just like them, we look forward to being your host whenever your travels bring you back this way.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Jeniffer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 24 日)
Jennifer, it's great to see you enjoyed your stay at Hilton Garden Inn Los Angeles/Hollywood. We wholeheartedly appreciate your support and are looking forward to welcoming you back on your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Chris

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel could have been better maintained. Hallways were dirty. Overall not a bad stay
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 14 日)
Chris, thank you for your feedback. It's great to learn that your overall experience at Hilton Garden Inn Los Angeles/ Hollywood was satisfactory. As for the cleanliness, we consider it one of our utmost priorities and will certainly look into your concerns to ensure we are meeting our high standards. We look forward to welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

sally

家族旅行
良かった点 : 設備とサービス
It was great
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 17 日)
Sally, it's wonderful to hear that your stay at the Hilton Garden Inn Los Angeles/Hollywood was enjoyable. We truly appreciate your positive feedback and look forward to welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Cerena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was very easy and staff was very friendly
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 8 日)
Cerena, it's delightful to hear about your positive experience at the Hilton Garden Inn Los Angeles/Hollywood. Your remarks about the easy process and friendly team are greatly appreciated. We hope to provide you with more memorable moments during your next stay with us.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Genesiz

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The check in staff and Valet were very nice and considerate.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 5 日)
Genesiz, it's wonderful to know you found the team members at Hilton Garden Inn Los Angeles/Hollywood, including those at the front desk and our valet service, to be kind and thoughtful. Your acknowledgment of their effort and dedication is much appreciated. We hope to welcome you back soon for another comfortable and enjoyable stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Maryjane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable
Stay was good and comfortable. Easy conveniences near by and lots of services in hotel. Wesley the valet was very friendly.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 22 日)
Maryjane, it's encouraging to hear about your satisfying stay at the Hilton Garden Inn Los Angeles/ Hollywood. We're thrilled that our convenient location and in-house services exceeded your expectations. Also, your kind words about Wesley, one of our valuable team members, are highly appreciated. We look forward to your next visit!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Brett

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One night stay
Clean and comfortable room. Friendly staff.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 12 日)
Brett, thank you for taking the time to share your experience at the Hilton Garden Inn Los Angeles/ Hollywood. It's great to hear that you found your room to be clean and comfortable, and our team members friendly. We look forward to welcoming you back in the future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Ernesto A

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cumple con el objetivo
Buena ubicación , mala atención en valet parking
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 9 日)
Ernesto, gracias por tu reseña y por resaltar la buena ubicación del Hilton Garden Inn Los Angeles/Hollywood. Lamentamos saber que el servicio de valet no cumplió con sus expectativas. Tenga en cuenta que sus comentarios serán tenidos en cuenta para mejorar los servicios prestados por nuestros colegas. Esperamos darle la bienvenida nuevamente para una estadía más fluida en el futuro.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

James

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked everything, but especially the condition of the room, the quietness, and the courteous, helpful and friendly staff. The latter were incredible, starting with Aurora in parking who was outstanding in getting things going off the top. Our hats off to her.
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 3 日)
James, it's wonderful that you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. We're thrilled to hear that our well-kept rooms and tranquil surroundings aided in making your experience enjoyable. Our team members, including Aurora, will be pleased to know their efforts were appreciated. We hope to see you again soon for another outstanding experience.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Ellie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was extra nice and very helpful
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 30 日)
Ellie, we're thrilled to hear your positive feedback about Hilton Garden Inn Los Angeles/Hollywood. Our team members are dedicated to providing a warm and helpful service to all our guests. We're glad we could make your stay special and look forward to seeing you soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Jorge

2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 22 日)
Thanks for the 4/5 rating, Jorge!We're happy you had such a lovely stay at Hilton Garden Inn Los Angeles/ Hollywood! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Kyle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 19 日)
Kyle, it's great to know you had an agreeable stay at the Hilton Garden Inn Los Angeles/ Hollywood. We're looking forward to the opportunity to welcome you back on your next visit to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Mike

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 14 日)
Thanks, Mike! It's outstanding your time at Hilton Garden Inn Los Angeles/ Hollywood was fantastic. We can't wait until your next visit!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Carlos Fábio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Conforto e localização excepcionais!!!!
Gostei muito de minha estadia no hotel. Foram 9 diárias. Hotel muito bom, bem localizado, perto dos meus principais pontos de interesse. Quarto espaçoso, com cama, colchão e travesseiros muito confortáveis. Adorei o banheiro. Funcionários muito corteses e prestativos. O que deixou um pouco a desejar foi o café da manhã. Todos os dias, era a mesma coisa. Apesar de podermos pedir algo diferente na cozinha, o café da manhã sempre era a mesma coisa. Já fiquei em outros hotéis nos EUA e eles variavam o café da manhã. No mais, isso não fez com que minha estadia fosse ruim, é só um adendo a respeito da minha estadia. Com toda certeza, eu voltaria a me hospedar no hotel.
2023 年 12 月に 9 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Carlos, é maravilhoso saber que você gostou muito de sua estadia no Hilton Garden Inn Los Angeles/Hollywood, especialmente da cama confortável e do quarto espaçoso. Também estamos entusiasmados com sua apreciação por nossos colegas corteses e prestativos. Entretanto, tomamos nota dos seus comentários sobre a variedade do pequeno-almoço e apreciamos a sua ideia de melhoria. Obrigado por compartilhar sua experiência e esperamos sinceramente recebê-lo novamente.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location and poo, friendly & helpful staff
My wife and I stayed here for our first visit to LA and loved it. The hotel was conveniently located to a lot of sights in Hollywood, the staff was very friendly and helpful, and the rooms were clean and cozy. The outdoor heated pool and hot tub were fantastic and very relaxing. The hotel was quiet, and it was a very relaxing stay. I would HIGHLY recommend it.
2023 年 12 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 1 日)
Paul, we're thrilled to hear how much you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. It's wonderful that our prime location and friendly team members contributed to a positive experience for you and your wife. We're also delighted that you found comfort in our clean rooms and outdoor amenities. Your high recommendation is greatly appreciated, and we look forward to welcoming you back on your next visit to Los Angeles.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Lory Jane

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 29 日)
Thanks for the perfect rating, Lory!We're pleased to hear that you have fully enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood, as we strive to create a full service experience for our guests. We can't wait to see you again soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Gustavo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 27 日)
Thank you for sharing your perfect rating with us, Gustavo!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Los Angeles/ Hollywood! We want everyone to feel right at home at Hilton Garden Inn Los Angeles/ Hollywood. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

David、Victorville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was a standard-sized room with a king-sized bed. Nice shower and bathroom. Comfortable but small compared to what we normally get. There is only one chair and no table of any kind. Towels are nice, and wifi is 24 Mbps if you pay the extra $5. I have no idea what the normal speed is. NO PARKING unless you are willing to shell out $45 for valet. I have no idea where you park otherwise. Free breakfast was good, but out of coffee and no ketchup for the cubed potatoes. There was only one person on staff to do everything, including bus the table. Poor guy.
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 24 日)
David, thank you for sharing your impressions of your stay. We're glad our room amenities and breakfast left a positive impression on you. However, we regret any inconvenience faced due to the room size and parking arrangements. Your observations have been noted for improvements. Our team members give their all to provide a good service, we appreciate your understanding on busy periods. We hope on your next visit, you experience only the best we have to offer at Hilton Garden Inn Los Angeles/ Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Maureen

Make the breakfast a little cheaper
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 25 日)
Maureen, thank you for taking the time to share your thoughts. It's delightful to know that you enjoyed your stay at Hilton Garden Inn Los Angeles/ Hollywood. Your suggestion regarding breakfast pricing is appreciated and will be forwarded to the relevant department for consideration. We're eager to welcome you back soon for another pleasant stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Theodore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 24 日)
Thank you for sharing your thoughts with us, Theodore!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Garden Inn Los Angeles/ Hollywood. Thank you and have a lovely day!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Maria

2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 22 日)
Maria, thank you for your five-star rating of Hilton Garden Inn Los Angeles/Hollywood. It's wonderful to hear that your stay was satisfactory. We're glad to know we could meet your hospitality needs and we look forward to welcoming you on your next trip to Hollywood.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

8/10 (良い)

Irenecris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for the 4/5 rating, Irene!We are excited to see that you had an enjoyable experience at Hilton Garden Inn Los Angeles/ Hollywood. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

10/10 (非常に良い)

Albert

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 19 日)
Albert, thank you for your high score. We're thrilled to know that Hilton Garden Inn Los Angeles/Hollywood met your expectations in providing an exceptional stay. We remain at your service and look forward to welcoming you back in the near future.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel

6/10 (普通)

Evelyn

家族旅行
良かった点 : 客室の快適度
Close to Hollywood Bowl and clean!
Great place to stay if youre going to the Hollywood Bowl or want to be a short drive away from Universal Studios. Clean! There's outside construction happening right now but dont let it fool you...the place is clean. The elevator needs some upgrading but the rooms were a clean and comfortable stay.
2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 16 日)
Evelyn, thank you for choosing our hotel during your recent visit to the Hollywood Bowl and Universal Studios. It's delightful to know that you found your room clean and cozy. We are aware of the exterior work in progress and appreciate your understanding. As for the elevators, we're consistently looking for ways to improve. We hope to welcome you again soon for another comfortable stay.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel