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AKA ウエスト ハリウッドの口コミ

4 out of 5
AKA ウエスト ハリウッド
West Sunset Boulevard, 8500, West Hollywood, CA

口コミ

8.8

非常に良い

評価 10 - 18 件の口コミ中 11 件が非常に良い" "
評価 8 - 18 件の口コミ中 5 件が良い" "
評価 6 - 18 件の口コミ中 0 件が普通" "
評価 4 - 18 件の口コミ中 1 件が不満" "
評価 2 - 18 件の口コミ中 1 件が非常に不満" "

8.6/10

清潔度

9.4/10

スタッフとサービス

7.6/10

設備とサービス

9.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

4/10 (不満)

Yuki

10/10 (非常に良い)

Noel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff is always helpful. Pool area is beautiful. Room is well stocked and clean! Love this spot.
2024 年 3 月に 6 泊滞在
Domからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Noel,Thank you so much for your kind words, this means the world to us!We are looking forward to having you back to make some more lovely memories.Warm regards,

2/10 (非常に不満)

Mark

良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス
The apartment smelled horrendous like an animal died nearby. I alerted the staff and they had someone look at it which helped for about 12 hours but the smell came back. I alerted the staff again and they did nothing. They were unhelpful and unapologetic for the issue. They did not move my apartment and the smell ruined the weeklong stay. They could have cared less and offered me nothing not even a “sorry” for the issue. I had to purchase room spray in an attempt to mask the smell. Would avoid this property at all costs.
2024 年 2 月に 6 泊滞在
Domからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Mark,Thank you for taking the time to write this review, I wished it would have been a positive one, but we also need to know when things go wrong to be able to improve. I am sincerely sorry that you had a smell issue and that this was not solved in a timely manner or that any other solution was offered to you. This will definitely be addressed with the team. I truly wish we would have been able to resolve this matter during your stay for you to have an enjoyable experience.If you considered giving us a second chance, we would love to offer you a discounted rate and a complementary upgrade on a future stay.

8/10 (良い)

Javan

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property but when staying on the main road side of the property street traffic can be a little loud
2024 年 2 月に 7 泊滞在
Domからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Javan, thank you for your review, we hope you will stay with us again in the future and try one of Down town facing suites which are very quiet.

10/10 (非常に良い)

Ghanem

2024 年 2 月に 8 泊滞在
Domからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you Ghanem!

10/10 (非常に良い)

ALBERT

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
AKA Hollywood was a very nice place to stay. My wife and I will stay there the next time we're in town.
2024 年 1 月に 6 泊滞在
Domからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Albert, thank you for your kind words, looking forward to having you back.

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good stay!
Second time staying in Aka West Hollywood, and it didn’t disappoint. Apartments have plenty of room, very clean, with friendly helpful staff, all in a great area. If I have one small issue during this visit, it was the restricted view of Sunset due to a massive billboard in front of both sitting area and bedroom windows. If the view is restricted it should be included in the room information. Other than that we look forward to returning.
2023 年 11 月に 10 泊滞在
Domからの返信 (投稿日 : 2023 年 12 月 4 日)
Hello John, Thank you very much for your kind review and for choosing to stay with us again. We are looking forward to having you back.Warm regards,

10/10 (非常に良い)

Noel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Felt like home.
2023 年 10 月に 7 泊滞在
Domからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Noel,Thank you for taking the time to leave a feedback about your stay and for choosing to stay with us..

10/10 (非常に良い)

Ingrid

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect for business trips!
Everything was as-promised. Very well-equipped and practical apartments. Good service at the front desk, with smooth checking and checkout. Secure and no difficulties. I will definitely stay here when I return.
2023 年 10 月に 7 泊滞在
Domからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Ingrid,Thank you very much for your kind words. We hope to have you back soon!

10/10 (非常に良い)

Maria

2023 年 9 月に 10 泊滞在
Domからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Maria,Thank you so much for giving us a ten out of ten. We are looking forward to having you back with us.Warm regards,Dom

10/10 (非常に良い)

Andy

カップルで旅行
Lots of space
2023 年 6 月に 6 泊滞在
Meganからの返信 (投稿日 : 2023 年 6 月 19 日)
Hello Andy, Thank you for your comment and the 5 out of 5 review! It is true, we offer excellent amount of space in all our studio, one bedroom and two bedroom apartments. Hope to see you again on your next travels to West Hollywood.

10/10 (非常に良い)

D

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
From now on, our place to stay of choice in LA
The location is great, nice neighbourhood and pretty close to all landmarks and points of interest. Easy to escape to the beach, too. Property was very clean on arrival. Rooms are cleaned once a week only, unlike in a traditional hotel, but this was not an issue for us as we are pretty tidy anyway (additional cleaning can be requested for a hefty fee). The day the cleaners came they did a very thorough job. The swimming pool and the gym are great. The private cinema looked like a great idea too, but we never go round to use it. Parking might have been the only snag, as late in the evenings all the spots in P2 were taken, so we always had to drive down to P3 (I know, not a big issue at all, but this is the only snag I found so had to mention it). However, also important to note: all hotels in the vicinity charge $60-$75/night for parking, whereas at the AKA it was $15/night. Staff is very friendly and helpful. We had several deliveries sent to us while we were there; unfortunately, the last delivery arrived after check-out but the staff made a point to personally contact me to advise about the parcel. We made good use of the kitchen too, as well as of the washer and dryer. As a family of four, having beds in separate rooms and being able to get up at staggered times to have breakfast was a great bonus. Being able to wash our laundry meant we did not have to pack more suitcases. Need to mention the great views we had of the city, even though we were 'only' on the 2nd floor!
2023 年 4 月に 6 泊滞在
Domからの返信 (投稿日 : 2023 年 5 月 15 日)
Dear Danny,Thank you so much for taking the time of writing this very nice review. We are so happy that you and your family enjoyed your stay with us. We truly hope that you will be back with us soon and maybe try the cinema this time.Warm regards,

8/10 (良い)

SANGJOON

2023 年 2 月に 15 泊滞在

8/10 (良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 10 泊滞在

10/10 (非常に良い)

LUIS

2023 年 2 月に 6 泊滞在

10/10 (非常に良い)

Rina helena

2022 年 11 月に 9 泊滞在

8/10 (良い)

jordan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Went here for my 30th birthday; very pleased with my choice!
2022 年 1 月に 7 泊滞在
Domからの返信 (投稿日 : 2022 年 2 月 8 日)
Dear Jordan, Thank you very much for taking the time to leave a comment about your stay. We are very happy you had a good time for your 30th birthday. We hope you will be back with us soon.

8/10 (良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 18 泊滞在