2/10 (非常に不満)
Kemon
2024 年 9 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The first time I stayed at this hotel (A few months ago) I was greeted by friendly staff and a small pincher bug in my room when I opened the door. It was an overall pleasant stay.
Now, Let's talk about my most recent stay.
On Tuesday around 5 Pm I arrived at the hotel just to be told that the room I booked, paid for, and confirmed a week in advance was not available because "people were not checking out" This seemed like a minor inconvenience at the time so I looked past it and walked with the nice lady who helped me at the desk to my room.
Onto the room itself.
The door was broken. It is a keycard door that unlocks when you press the card against the scanner on the handle. The door itself did not close, and it was a safety risk considering me and my fiancé were going around LA to have fun with our trip.
The only "clean" thing about the room was the bed. The headboard was smeared with graffiti, and roaches were infested in the unit. Me and my fiancé spent more time playing exterminators while at the hotel than we did sleeping comfortably or watching shows because of the anxiety of roaches crawling over us.
The restroom was just as bad. The ceiling was peeled horribly, and the shower had bugs in it as well. We did not shower during our stay.
I will not be staying at this motel again. I highly advise when you book this that you get protection for your room, or you will end up like I did.
Kemon
2024 年 9 月に 2 泊滞在