客室の設備とサービス

スタジオ 6 ロングビュー テキサスの口コミ

2.5 out of 5
スタジオ 6 ロングビュー テキサス
717 Highway 31 South, Longview, TX

口コミ

6.0
評価 10 - 137 件の口コミ中 36 件が非常に良い" "
評価 8 - 137 件の口コミ中 26 件が良い" "
評価 6 - 137 件の口コミ中 13 件が普通" "
評価 4 - 137 件の口コミ中 18 件が不満" "
評価 2 - 137 件の口コミ中 44 件が非常に不満" "

6.2/10

清潔度

6.2/10

スタッフとサービス

5.4/10

設備とサービス

5.8/10

施設のコンディションと設備

5.6/10

環境への配慮

口コミ

2/10 (非常に不満)

sherry

出張, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The lady at front desk was very energetic and friendly. The room had live roaches. No hot water on my last day and the parking lot was filthy.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

William

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a clean, comfortable stay. For any of the negatives I could find, I can say this was uk there with some of the cleanest hotel rooms I’ve stayed in. It still smelled fresh of cleaner. I’ll take that over big name and advertising any day. The pet fee was very reasonable. Will definitely be my go to hotel when I travel there for dog shows.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Darrell

2024 年 1 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Motel 6 (sick)
My first time staying @ a Motel 6. This one was obviously dated. The whole room was terrible from the cot like beds to the cigarette burns in the covers( non smoking room). The fridge was huge, rusted, dented & hummed loudly all night but the thing that kept me awake all night were the small roaches that ran across the headboard and the night stand throughout the night. I deserve a refund!!!
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 2 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 (非常に不満)

stephen

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 14 泊滞在

4/10 (不満)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
You get what you pay for. Staff was very nice at check in. Room was clean when we got there, but there were puddles of water in the bathroom still standing. The floor was coming up and warped. People hung outside of our room late at night and were loud and obnoxious. Using machinery late at night. Had a random person knock at our door at 6:15am yelling. Would NOT recommend.
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Lorene

気になった点 : 清潔度、スタッフとサービス、設備とサービス
It was dirty their pool is crushed up with junk growing out of it there's no hot water it was just gross
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Gracie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 7 泊滞在

4/10 (不満)

Ronald

出張, 家族旅行
気になった点 : 清潔度、施設のコンディションと設備
The room I WAS in had Roaches, dead roaches laying around. They know they need to put another fridge in that room, someone had fancy pink and black tape on the bottom corner of the fridge. And someone had tissue stuck in the peep hole on the door. The safety latch was broken. I could go on. But the staff at that time was nice. Thanks for that.
2023 年 10 月に 1 泊滞在

4/10 (不満)

Patsy

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pictures are of when the motel was new obviously. It was nasty on the outside. On the inside.... the bed cover had holes from cigarette burns, sheets were so worn you could see through them in spots, floor was dirty and sticky floor covering was coming up, refrigerator was old and rusted. Towels were stiff and nasty feeling. Sat food down in container for 5 minutes and it was swarmed by roaches. Manager left and no one on duty after 7pm. Just an all around bad experience. I would not recomend this place to anyone. Yes i stayed my two nights because there was nothing else available. Next time ill just sleep in my suv. But 1 good thing it did not have bed bugs. They didnt even have disposable cups or an icebucket or ice for that matter.
2023 年 10 月に 2 泊滞在

4/10 (不満)

James

気になった点 : 清潔度、スタッフとサービス、客室の快適度
My Absolute Worst Review
First off, the lobby was locked down when we arrived shortly after 11pm with a sign saying closed until 7am. I had to repeatedly call the phone number to wake someone up so I could check in (we had reservations). Further, the property did not hold up to the standards of most Studio 6 properties I've seen - we encountered MANY issues. The A/C unit controls were broken and had to be placed on constant fan. The door's deadbolt lock was jammed and wouldn't lock. The hot/cold water in the bathroom was backwards, which I didn't figure out until my cold shower was almost done. The shower wasn't clean and had human hair in it. All the towels were so cheap and old it was like drying off with sandpaper - great for full body exfoliation! The mattress on the bed felt like a solid rock, and the pillows should have been replaced years ago - they were almost as flat as bubble wrap. The power outlet on one side of the bed didn't work. The worst part of the property was realized at checkout. The man who checked us out was super friendly and accepted my reports of the issues. However, his response was to softly say "the owner is already aware, and I apologize." Don't waste your money, even if you find a deal!
2023 年 10 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 10 月 17 日)
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 (非常に不満)

Bridgett

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will never stay at another one of these places again. I spent a few cents from 175.00. I stayed in Studio 6 Longview Texas Sept 28-Oct 1. The room was dirty toilet was dirty stains and hair on the wall hair in the bed no coffe pot as advertised on THEIR website floor dirty drawer full of ppls lost Items they left,door frame bent 2 towels 1 washcloth couldn't get anymore either we asked....twice. Grass was over grown no wifi not at all like the pictures showed creepy ppl walking around. Very sketchy. Was woke up with fighting and beating on doors and walls. Woke up twice one morning with someone beating on our door yelling. We only had enough money for 1 hotel. So we couldn't just leave and go somewhere else. We had to pay when we checked in. Out of our almost 175.00 we were refunded 25.00. The manager was rude and said so you wrote a review but you didn't even bother to talk to me now did you? I tried calling when all the fight was going on but NO ONE answered. Our last night we slept in a friend's room on a couch bc we couldn't get parking in front of our room and it was too creepy with thugs hanging out to be able to park and walk. We could have taken our money back and went somewhere else but all we were refunded was 25.00. I was ok with that UNTIL night came and all the "real activity" took place later that evening. Tried calling front desk no answer again. Kept getting message "enter access code" So basically we were forced to stay in their crappy unsafe motel.

10/10 (非常に良い)

Destin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

Donald

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Did not feel safe. Staff was friendly.
2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

Louanna

2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

johnny

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
There were roaches everywhere,nothing they would do
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 18 日)
Hi Johnny,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 (不満)

Martin

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
We seen people who appeared to live in the hotel, and had a party outside with beer cans and bottles scattered around. The hotel room was dirty, the lock mechanism with broken off, fire alarm removed with wires hanging out, and there were bugs in the room. Will not plan to stay there again.
2023 年 9 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 12 日)
Hi Martin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 (非常に不満)

Suzane

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The photos mislead to believe it would be a nice room. It had broken door frames that had been tapped & painted over, the bath tub had damage and it was very infested with roaches! I booked this room to be near a dying family member and had speant most my time outside the room before i realized it as bugs. After killing over 50 roaches and finding a huge roach on the shower curtain I left! The room smelled bad and the bedding had stains.
2023 年 8 月に 2 泊滞在

8/10 (良い)

Marcela

2023 年 8 月に 9 泊滞在

10/10 (非常に良い)

Wayne

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 7 月に 7 泊滞在

2/10 (非常に不満)

Tim

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
One of the worst places I’ve stayed
The room was dirty and the room took forever to cool off and also there was a bunch of shady looking people walking around. We were worried about our vehicle being broken into and the door dead bolt didn’t work not to mention the mattresses were uncomfortable. The Internet description didn’t say it was an extended stay either. Never staying there again
2023 年 7 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 7 月 18 日)
Hi Tim,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 (非常に良い)

Wesley

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Not truck driver friendly
Helpful and friendly staff. The inside is spacious but needs more work. Overall its a place to stay for the price
2023 年 7 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 7 月 18 日)
Hi Wesley,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 (良い)

Lilian

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Christine

2023 年 6 月に 4 泊滞在

2/10 (非常に不満)

Maurice

2023 年 6 月に 1 泊滞在

8/10 (良い)

Patrick

2023 年 6 月に 1 泊滞在

2/10 (非常に不満)

Ashley

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Samantha

2023 年 6 月に 1 泊滞在

8/10 (良い)

Lindsay

2023 年 5 月に 2 泊滞在

6/10 (普通)

Talia

2023 年 5 月に 2 泊滞在

8/10 (良い)

Jaylenne

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

STEVE

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在

6/10 (普通)

michael

出張
気になった点 : 施設のコンディションと設備
In the past I've heard the term "roach motel" - this property brought that to mind. I gave up trying to count the number of coats of paint in my room, while it did have a kitchenette, towels and soap, there were no cups provided - I had to cup my hands under the faucet to get a drink of water. Also, when I tried to lock the deadbolt on my door, it wouldn't throw - apparently, after the last time the door had been kicked in, whoever repaired it didn't line up the strike plate with the door lock (fortunately, I had a small metal file with me, and was able to trim the bottom of the strike plate opening just enough that the bolt finally did close). My bed sheets had cigarette burns in them, I counted two roaches (dead) under my bed when I packed up, and the constant illumination of the walkway lights gave my curtains an eerie glow - all night long. Thank goodness I was only there one night .......
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Chandler

2023 年 5 月に 1 泊滞在

2/10 (非常に不満)

Jeffrey

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Kenitra

2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

Mickey

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We got a standard two bed room. Beds looked like they were gonna break. Definitely small. Bed had cat hair all over it as well as human hair. Toilet had piss on it. No shampoos. No hair dryer. No complementary breakfast.
2023 年 3 月に 1 泊滞在

4/10 (不満)

Angelia

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Not Clean!
Whether a hotel costs $500 or $50, I expect it to be clean. This room had roaches, the dishes in the kitchenette were dirty, and the microwave had food left in it. This is basic cleanliness.
2023 年 1 月に 2 泊滞在
Nancy Y. からの返信 (投稿日 : 2023 年 3 月 7 日)
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 (非常に不満)

Kevin

They canceled my reservation becauae they will be closed by the time i cant get there.
2023 年 1 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 3 月 7 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 (非常に不満)

Ashlen

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Do not stay there
Brand Experience Teamからの返信 (投稿日 : 2023 年 1 月 5 日)
Hi Ashlen,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 (非常に不満)

Donald

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
When we got there to check in there were no employees there. We had to find a hotel at a different propertyz
2022 年 11 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 1 月 5 日)
Hi Donald,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 (普通)

Cyle

2022 年 11 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 1 月 5 日)
Hi Cyle,Thank you for positivley rating your stay!Lilith#Team6

10/10 (非常に良い)

William

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Its a good place
2022 年 10 月に 4 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 11 月 8 日)
Hi William,Thank you for the perfect rating!!Maz K.#Team6

6/10 (普通)

Domingo Cesar

出張
気になった点 : 清潔度、施設のコンディションと設備
2022 年 10 月に 4 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 11 月 8 日)
Hi Domingo,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 (非常に良い)

kris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is consistently maintained. The office staff is unfailingly polite and responsive. The room maintenance is up-to-date, from the cold A/C to the new kitchen updates, to the raised counter bathroom sink and the best water pressure imaginable.
2022 年 9 月に 3 泊滞在
Nancy Y.からの返信 (投稿日 : 2022 年 10 月 4 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 (普通)

aaliyah

2022 年 9 月に 2 泊滞在

8/10 (良い)

Haley

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Mario

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 5 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 9 月 19 日)
Hi Mario,Thank you for the perfect rating!Lilith#Team6

8/10 (良い)

Andreas

出張
良かった点 : 清潔度、客室の快適度
Regular room for decent price - OK
Regular room for 2 persons. Clean and OK. No coffee in the morning available.
2022 年 7 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 9 月 19 日)
Hi Andreas,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6

8/10 (良い)

Nock

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2022 年 6 月 30 日)
Hi Nock, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6