Wilde Studio Twin | 高級寝具、ミニバー、セーフティボックス (室内)、遮光カーテン

ワイルド アパートホテルズ ロンドン コベント ガーデンの口コミ

4 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 1001 件の口コミ中 634 件が非常に良い" "
評価 8 - 1001 件の口コミ中 262 件が良い" "
評価 6 - 1001 件の口コミ中 68 件が普通" "
評価 4 - 1001 件の口コミ中 20 件が不満" "
評価 2 - 1001 件の口コミ中 17 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Akiko

良かった点 : 清潔度、スタッフとサービス
2023 年 9 月に 3 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Akiko,Thank you for taking the time to leave us a 4-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

4/10 (不満)

Noriko

良かった点 : スタッフとサービス
気になった点 : 清潔度
2022 年 9 月に 5 泊滞在

10/10 (非常に良い)

Satomi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
シアターと美術館に行くのが目的だったのと、家族との旅行だったのでロケーションとアクセスの良さ、キッチン付き、都心部、というのを理由に選びました。バス停にも駅にも近く、コベントガーデンにも歩いてすぐ、ホテル出てすぐのところにカフェがあり6:30amから開いてたので、毎朝そこでパンやラテを買ってました。夕食も近所の店でテイクアウトすることも。ヨーロッパ旅行、何かとお金がかかりますが、アクティビティ重視の旅だったので、アパートメントホテルに滞在することで食費を少し節約できたと思います。エレベーターが一台だけなので時間帯によってはなかなか来なかったですが、部屋が3階だったので階段を使うことも何度かありました。そういう意味では、高層階ではなく、2、3階に泊まることをおすすめします。 ランドリーサービスもあり一袋で20ポンド。あとは、防音がかなりしっかり。廊下の外の音は聞こえましたが、隣の部屋の音は全く聞こえませんでした。長期滞在におすすめです。
2022 年 8 月に 5 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2022 年 9 月 5 日)
Dear Satomi, Thank you for your excellent review following your recent stay at Wilde Apartment - Covent Garden, London. We are incredibly pleased that you had an enjoyable and comfortable stay. We thank you for your recommendation and we look forward to more opportunities to welcome you again when your travels bring you to London. Kind Regards, Lakshay Khurana Guest Services Manager

8/10 (良い)

miho

家族旅行
良かった点 : 客室の快適度
劇場通いの人にいい
スタッフがフレンドリーで親切だった。 部屋はとても狭く、スーツケース2つは広げられないほど。キッチンも、シンクが特に狭かったがレンジやトースターがあり便利。部屋食が多かったので良かったが、テーブルが無くて不便だった。 どの劇場も歩いていける立地なので、劇場通いが主の人にはとても便利。
2020 年 3 月に 4 泊滞在
Savio Colacoからの返信 (投稿日 : 2022 年 1 月 12 日)
Dear Miho, Thank you for your wonderful feedback following your recent stay at the Wilde Covent Garden. We are so pleased that you enjoyed your stay and that you commented positively on the service you received from our team. It is incredibly important to us that every one of our guests have a truly memorable experience and our team is very much at the forefront of this effort. Once again thank you for taking the time to write about us and I very much hope to welcome you back to the Wilde Covent Garden in the very near future! Kind Regards Guest relation manager

8/10 (良い)

宿泊されたお客様

2019 年 11 月に 5 泊滞在
Nityaからの返信 (投稿日 : 2019 年 11 月 24 日)
Dear guest, Thank you so much for taking out the time for sending us a review! We are glad you enjoyed your stay. We, at Wilde, hope to have the honour of welcoming you again in London! Looking forward to seeing you soon, The Wilde Team

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
レセプションのスタッフは、とても丁寧で親切なので良かったのですが、ハウスキーピングで、3日に1回との説明でしたが、タオル交換のタイミングが不定期だし、置かれたタオルの、それぞれの枚数も適当で、床の掃除がしてないので、ホコリが、たまってました。
2019 年 11 月に 8 泊滞在
Mohammed Bulale からの返信 (投稿日 : 2019 年 11 月 26 日)
Dear Guest Very warm greetings from The Wilde Aparthotel in London. On behalf of the entire team at the Wilde Aparthotel, I extend you a very warm welcome. First I would like to thank you for staying with us and sharing your review. Comments such as yours are vital for our success. I will ensure this is passed on to the team. I hope to have the pleasure of welcoming you back again very soon. With my very best regards,

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk is friendly and kind enough. We could relaxed by that.
2019 年 10 月に 2 泊滞在
Christian, Wilde team.からの返信 (投稿日 : 2019 年 11 月 3 日)
Dear guest, Thank you very much for leaving us a feedback following your recent stay in Wilde. I am delighted you had a nice and enjoyable stay in London, we do hope to have the pleasure of welcoming you again very soon.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the hotel staff are capable and the room is also quite convenient. Nothing to be desired furthermore, I really enjoyed my stay in London. I’d love to go again.
2019 年 8 月に 4 泊滞在
Mohammed Bulaleからの返信 (投稿日 : 2019 年 9 月 16 日)
Dear Guest Very warm greetings from The Wilde Aparthotel in London. On behalf of the entire team at the Wilde Aparthotel, I extend you a very warm welcome. First I would like to thank you for staying with us and sharing your review. Comments such as yours are vital for our success. I will ensure this is passed on to the team. I hope to have the pleasure of welcoming you back again very soon. With my very best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 7 月に 4 泊滞在
Christian.からの返信 (投稿日 : 2019 年 8 月 14 日)
Dear Guest, Thank you for your five star review. We really do appreciate when our guests take the time to leave us a feedback, and I am delighted to hear that you had a wonderful stay and everything met your expectations. The most of the hotels are so expensive ( particularly in the big cities) because their rates include services like daily Housekeeping cleans, in-house restaurant and Bars ( why guest would like to spend in expensive in-house restaurant and Bar when you have plenty of choices just a step away) and many other reasons. As an Aparthotel we cut down all those overheads cost and can provide an alternative option for Hotels, basically the luxury of an apartment combined with the convenience and service of a hotel room. We do hope to see you again very soon in Wilde for another memorable experience. Best wishes, Christian Amato, Wilde Team.

10/10 (非常に良い)

SANGHONG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 5 泊滞在
Wilde Teamからの返信 (投稿日 : 2019 年 3 月 25 日)
Dear Sanghong, Thank you for your review of Wilde Aparthotel following your stay with us. We are delighted that you had such a great time in London, and everything, from our location to the team at the Wilde played such a huge part in making your stay a memorable one. We hope to welcome you back to The Wilde Aparthotel. Kind regards, Sandra Night Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 2 月に 5 泊滞在
Wilde Teamからの返信 (投稿日 : 2019 年 2 月 24 日)
Dear Guest, Thank you for taking the time to review your experience in Wilde, It was a pleasure to welcome you in our Aparthotel. Best wishes, Sandra Night Manager

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
バスタブとウォッシュレットがないのは残念でしたが、キッチンの使い勝手も良く、文句なしです。
2019 年 2 月に 7 泊滞在
Gabrielaからの返信 (投稿日 : 2019 年 2 月 20 日)
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 (非常に良い)

tatsuya

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 2 泊滞在
King Eからの返信 (投稿日 : 2019 年 1 月 28 日)
Dear Guest, Thank you for your review of Wilde Aparthotel following your stay with us. We are delighted that you had such a great time in London, and everything, from our location to the team at the Wilde played such a huge part in making your stay such a memorable one. Kind regards, We hope to welcome you back to The Wilde Aparthotel. King E Night Manager.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 1 月に 5 泊滞在
King Eからの返信 (投稿日 : 2019 年 1 月 28 日)
Dear Guest, Thank you for your review of Wilde Aparthotel following your stay with us. We are delighted that you had such a great time in London, and everything, from our location to the team at the Wilde played such a huge part in making your stay such a memorable one. Kind regards, We hope to welcome you back to The Wilde Aparthotel. King E Night Manager.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2018 年 11 月に 3 泊滞在
Gabrielaからの返信 (投稿日 : 2018 年 12 月 11 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 11 月に 3 泊滞在
Gabrielaからの返信 (投稿日 : 2018 年 11 月 6 日)
Dear Guest, Thank you for your review! It was a pleasure to have you at our Hotel. We look forward to see you back soon. Kind Regards

10/10 (非常に良い)

宿泊されたお客様

概ねexcellent
excellent‼︎ 綺麗でオシャレです! ・access 抜群 中心部に位置かつ駅(rail/underground)からもbus stopからもすぐ ・kitchenはフル装備 IHコンロオーブンレンジから食洗機 調理器具まで 。oil salt&pepperまで洗剤等消耗品まで揃っています! ・security 部屋にboxあり(6桁) 行き先階まではカードキーがないと行けない ・clean room ・handy(smartphone)が備え付け。滞在中は持出し自由。通話もnetもfree‼︎ ・bathroomはtubがないが広く、手すりあり。 ここまでは申し分なし 唯一残念なのが水はけの悪さ。シャワー浴びると水浸しに。翌日まで残るほど。 その他、防音に少々難あり(廊下の会話、隣の水音がする) 次回も利用したいしオススメ出来るhotelです!
2018 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしいホテル
スタッフの方々がみんなフレンドリーで親切でした。この規模のホテルなのにドアを開けてくれたり、荷物を運んでくれたりしてくれました。 部屋はリフォームされたばかりなのか明るくて清潔。6泊の滞在でしたが、3回タオルを変えてくれて、1回ベッドメイキングが入りました。(シーツは変わっていません。)アパートメントタイプなので、食器類やレンジ、食洗機、ポット、トースターなどが充実していたのも助かりました。収納式のテーブルと折りたたみ式のいすがあったので、食事の時に便利でした。それほど広い部屋ではありませんが、スーツケース2つはなんとか広げられました。ベッドの足元の方にある小上がり?みたいなところが意外と便利で荷物を置くのに役立ちました。 ただ一点困ったのが、シャワールームの水はけ。女二人で6泊だったので髪の毛がつまり、水が流れにくくなっていましたが、そこには清掃も入りませんでした。まぁ最後は自分たちでお掃除していたのでそれほど気になりませんでしたが。 立地条件も抜群で、アンダーグラウンドのコベントガーデンで駅から徒歩5分程度なので、ヒースローからのアクセスもよく、他にも徒歩5分圏内に3つぐらいの駅があります。バスも通りに出ればたくさん走っています。スーパーや食事ができる場所もたくさんあり、全く困りません。ピカデリーサーカス、レスタースクエア、大英博物館などは徒歩圏内だと思いますし、何より周りにはシアターがたくさんあり、ミュージカルなどを楽しみたい人にはとてもいい場所だと思います。キンキーブーツの劇場などは本当に目の前でした。 これまでに日本以外で泊まったホテルでは一番のホテルでした。またロンドンに行くときは是非泊まりたいです。
2018 年 8 月に 6 泊滞在
wilde teamからの返信 (投稿日 : 2018 年 8 月 14 日)
Dear Guest, Thank you very much for your extensive and detailed review. We are thrilled to know that you had a fantastic stay with us. We hope to see you soon. Kind Regards, Wilde Team Michele

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
立地最高!
必要なものは一通りそろっていて、快適に過ごせました。 収納式のテーブルは降ろすと曲がっていましたが、問題はその位でした。 立地は最高で、出かける気にさせます。
2018 年 6 月に 2 泊滞在
wilde teamからの返信 (投稿日 : 2018 年 7 月 1 日)
Dear Guest, Thank you for your feedback. We are glad you had an excellent stay. We hope to see you soon. Kind Regards Michele Wilde Team

6/10 (普通)

Victoria

家族旅行
Ok
2024 年 5 月に 3 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Victoria,Thank you for your review. We appreciate your feedback and are sorry to hear that your experience was not up to our usual standards. We hope to have the chance to provide you with a better experience during your next stay.Best Regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Evelyn、Birmingham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location near bus, tube, train and boat connections. The rooms are small. We chose a basement room; great value if you’re mostly out and about but not a great room to relax in. Every inch is carefully arranged to squeeze the most out of the small footprint. Wonderful staff and I like the free drinks in the morning and evening. Would book again.
2024 年 5 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Evelyn, We are thrilled to hear you had a great time! Thank you for your kind words. Best Regards, Lakshay Khurana Guest Services Manager

6/10 (普通)

Maureen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Liked the location but I didn’t realize I booked a room that was way too small. Plus the shower consistently drained out of the door onto the floor if it wasn’t perfectly closed. Other than that it was fine.
2024 年 4 月に 3 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Maureen,Thank you for your feedback. We're glad you enjoyed our location. We're sorry to hear about the issues with the room size and shower drainage. We appreciate your comments and will look into these matters to improve future stays. We hope to have the opportunity to welcome you back!Best Regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Wilson

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was very satisfied with the service of the staff and the complimentary water and milk that they provide. It is walkable to most attractions and is close to food establishments and transportation. I would recommend this hotel to anyone who visits London.
2024 年 4 月に 4 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Wilson, We are thrilled to hear you had a great time! Thank you for your kind words. Best Regards, Lakshay Khurana Guest Services Manager

10/10 (非常に良い)

Mickel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a compact room, but sufficient and comfortable
2024 年 4 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Mickel,Thank you for your feedback! We're glad to hear that you found the room comfortable despite its compact size. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Chloe

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice conveniences in the room. Excellent to have a mini kitchen, toaster and kettle. The views from my room were beautiful
2024 年 4 月に 4 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Chloe,Thank you for your wonderful review! We're delighted to hear that you enjoyed the conveniences in your room and the beautiful views.Warm regards,Lakshay KhuranaGuests Services Manager

10/10 (非常に良い)

Marc

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely amazing stay over the staff can’t do enough for you blew me away tbh with the service they provided if you are looking for accommodation in price and location don’t look any further kind regards mark
2024 年 4 月に 1 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Marc,Thank you for your fantastic review! We're thrilled to hear that you had an absolutely amazing stay with us and that our staff provided exceptional service. Your kind words mean the world to us.Warm regards,Lakshay khuranaGuest Services Manager

6/10 (普通)

Eladio

2024 年 4 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Eladio,Thank you for your feedback. We appreciate your honesty and would like to understand more about your experience to improve our services. If you could provide further details on what went wrong during your stay, we'll do our best to address it for your future visits. We value your feedback and hope to have the opportunity to exceed your expectations next time.Best Regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Katie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time staying at a Wilde property and thoroughly enjoyed it. The room was spotless and had great amenities, even if the lighting/blinds etc took a bit of working out (even as a tech-savvy millennial!). My only disappointment is that when booking a twin room, the two single beds were pushed together so it still felt like a double - this may just have been the room we stayed in though. It also meant to access the farthest bed you had to climb up onto the raised platform that the beds were on, or climb across the other bed - fine for me, but not so much for my 70 year old Mum! Great location for visiting the theatre, close to Covent Garden and easy access to everything you need. Thanks for a lovely stay!
2024 年 3 月に 1 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Katie,We're delighted to hear that you enjoyed your first stay at a Wilde property! It's wonderful to know that you found your room spotless with great amenities, although we apologise for any inconvenience with the lighting and blinds. Regarding the twin beds, we appreciate your feedback and will take it into consideration for future improvements. We're glad to hear that our location was convenient for your theater visit and exploration of Covent Garden. Thank you for choosing us, and we hope to welcome you and your mum back for another lovely stay soon!Regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Jennifer,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Jenna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, friendly staff. Rooms are on the smaller side, but we did not spend much time in the room. Very walkable!
2024 年 4 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Jenna,Thank you for your feedback! We're glad to hear that you found our hotel clean with friendly staff. While our rooms may be on the smaller side, we're pleased that it didn't impact your overall experience. We appreciate your understanding and hope you had a wonderful time exploring the walkable area. We look forward to welcoming you back!Best regards,Lakshay khuranaGuest Services

8/10 (良い)

Stella

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were very friendly and attentive. It was a bit of a surprise on how small the unit was. It was hard to have two people in the unit but the stay was very good overall. The street where the property is located is very quiet and clean but if you walk to the corner of the main street it is very dirty and not always safe in the evening.
2024 年 3 月に 7 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Stella,We're pleased to hear that you found our staff friendly and attentive during your stay. We apologise for any inconvenience regarding the size of the unit. However, we're glad that overall your stay was very good. Thank you for your feedback about the surrounding area; we'll take this into consideration to ensure a better experience for our guests. We hope to welcome you back again soon!Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

David、Banff

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Compact rooms but that’s all you need when you’re only just sleeping.
2024 年 3 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear David,Thank you for your feedback! We're glad you enjoyed our great location. Our compact rooms are designed to provide a comfortable sleep experience without unnecessary frills. We hope to welcome you back soon!Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel that is easy to find and suited out needs for our visit to London.
2024 年 2 月に 1 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Paul,Thank you for your positive review! We're glad to hear that our hotel met your needs and that you found it easy to locate. We hope to welcome you back for another visit soon!Best Regards,Lakshay KhuranaGuest Services Manager

8/10 (良い)

Rodrigo

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 3 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Rodrigo,Thank you for taking the time to leave us a 4-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

James

2024 年 2 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear James,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

6/10 (普通)

Jasmine

良かった点 : 施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Jasmine,Thank you for your feedback. While we aim for perfection, we understand there's always room for improvement. We appreciate your honesty and would love to hear more about how we can enhance your experience. Please feel free to reach out to us directly with any suggestions or concerns. Your satisfaction is our top priority, and we're committed to making your next visit a 5-star experience.Regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Hanne Lunah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kommer gerne igen
Fantastisk beliggenhed og meget moderne indretning. Værelset var ikke stort og manglede nok opbevaringsplads hvis man skal bo der længere tid, men til en forlænget weekend er set så fint.
2024 年 1 月に 4 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Hanne,Dejligt at høre, at du nød dit ophold og fandt vores beliggenhed praktisk for teatrene. Vi forstår, at gadestøj kan være en bekymring; vi sætter pris på din feedback og håber, det ikke påvirkede din oplevelse væsentligt. Vi ser frem til at byde dig velkommen tilbage til Wilde Aparthotels!Best Regards,Lakshay Khurana]Guest Services Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great!
Our experience was great. We arrived early and they let us leave our luggage with them while we went out to explore a bit. We were also able to check in early as well. The staff was always very friendly and they were available if we needed anything. The room was clean! Perfect location, very close to shopping and main tourist attractions.
2024 年 1 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Guests,We're delighted to have contributed to your positive experience in London! It's wonderful to hear that our early check-in and luggage service met your needs, and we appreciate your kind words about our friendly staff and central location. If your future travels bring you back to London, we'd love to host you again. Safe travels and thank you for choosing us!Best Regards,Lakshay KhuranaGuest Services Manager

4/10 (不満)

Conrad

気になった点 : スタッフとサービス、客室の快適度
Bottle of cheese
Very cramped room, no surfaces or hanging space for clothes. No soap, even after requesting some. Bottle of cheese in fridge masquerading as complimentary milk
2024 年 1 月に 1 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Conrad,We're truly sorry to hear about your experience. Your feedback is valuable to us, and we apologise for the inconvenience you encountered. We'll address the issues you've mentioned to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Best Regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Cherry Rose

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Cherry Rose,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

8/10 (良い)

su ah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy place to stay
2024 年 1 月に 4 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Su,Thank you for your review! We're glad you found our place easy for your stay. We hope to welcome you back soon.Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Charlotte

2024 年 1 月に 1 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Charlotte, Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Jacqueline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Small but perfectly formed
Lovely studio room, small but perfectly formed, the location was great, a few minutes walk to Trafalgar Square and covent garden with all amenities on the doorstep. Room was clean and modern, bed was very comfortable, will definitely book again
2023 年 12 月に 3 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Jacqueline,Thank you for your lovely review! We're delighted to hear that you enjoyed your stay in our studio room and found it small but perfectly formed. It's great to know that the location suited your needs, with Trafalgar Square and Covent Garden just a few minutes away. We look forward to welcoming you back for another comfortable and enjoyable stay.Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing Location - Cozy but Comfortable
Amazing location - less than a 5 minute walk to three tube stations. The rooms are on the smaller side but totally fine for a couple. We really enjoyed our experience and will plan to stay again next time we plan to see a show on the west end
2023 年 12 月に 10 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Michael,Thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you enjoyed our amazing location and that the room size was suitable for your needs. We look forward to welcoming you back on your next visit to the West End.Best Regards,Lakshay KhuranaGuest Services Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location + feel to apartment, small flaws
Overall lovely apartment, although slightly worn down in some areas - shampoo dispenser not working, only a tiny tiny bottle of conditioner given as standard for multi-night stay for 2 people (have to request for more), shower plug loose in the shower. Lovely feel to the building and lovely check in service. Unfortunately we requested for late check out in advance (paid) but still awoken by multiple times knocking on door from 11:05am so was unable to get the sleep we wanted from the late check out. Great location as expected.
2023 年 12 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Guests,Thank you for sharing your feedback. We're delighted you enjoyed the overall experience. Apologies for the issues you encountered; we'll address them promptly. We appreciate your understanding and hope to welcome you back soon.Best Regards,Lakshay KhuranaGuest Services Manager

2/10 (非常に不満)

Donna

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
This was the worst hotel experience ever!!! 350. A night and I would need to pay another 16.00 a night to clean my room? Booked 3 months in advance never told until the day before so I could pay for upgrades. They should be ashamed!! Bait and switch!!! The room so tiny had to crawl over a sleep up person to use the rest room. Reception should tell people they need to use there key card in the elevator. We took a ride up and down and also through our four days had to tell four other groups!! And I have stayed in many hotels all over the world in other apartments hotel. Never had such a horrible experience. Last but not least 2 people for for days I get four coffees. Should we share? Asked for more gave me two had to tell to get what was needed.
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Goodness

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was lovely with smart features but No window and it was pretty small. Also disappointed that there was no complimentary breakfast after paying 287£ a night
2023 年 12 月に 1 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Goodness,Thank you for your feedback! We're glad to hear that you found the room lovely with smart features. We understand your concern about the size and the absence of a window, and we appreciate your input. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Nayeong

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Nayeong,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Erinomainen hotelli
Erinomainen hotelli hyvällä sijainnilla. Huone on pieni, mutta toimiva. Vuode sopivan napakka, tyynyjä voi vaihtaa jos tarvis. Minikeittiössä kaikki, mitä voi tarvita. Palvelu ystävällistä ja tehokasta. Sijainti erinomainen lähellä teattereita, nähtävyyksiä ja ostoskatuja, ja yleisillä pääsee moneen suuntaan.
2023 年 12 月に 3 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guests,Thank you for your kind words! We're thrilled to hear that you found our hotel excellent with a functional room, well-equipped kitchenette, and friendly, efficient service. It's wonderful that our location served you well, providing easy access to theaters, attractions, shopping streets, and public transport. We appreciate your feedback and hope to welcome you back for another excellent stay!Best regards,Lakshay KhuranaGuest Services Manager

10/10 (非常に良い)

Julie

2023 年 12 月に 2 泊滞在
Lakshay Khuranaからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Julie,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager