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ザ ストラットフォード ホテル ロンドンの口コミ

4 out of 5
ザ ストラットフォード ホテル ロンドン
20 International Way, London, England

口コミ

9.2

とても素晴らしい

評価 10 - 586 件の口コミ中 408 件が非常に良い" "
評価 8 - 586 件の口コミ中 112 件が良い" "
評価 6 - 586 件の口コミ中 44 件が普通" "
評価 4 - 586 件の口コミ中 15 件が不満" "
評価 2 - 586 件の口コミ中 7 件が非常に不満" "

9.6/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

6/10 (普通)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I last stayed here a couple of years ago and I’m amazed how new the hotel still looks. Credit to the cleaning and maintenance team. But I wasn’t crazy about the experience here. The thermostat had a backlight that I could only turn off for a brief moment. So it lit up the room all night. It also wouldn’t let me turn the temperature of the room down below 23 degrees which was too warm. I turned it down when I got into bed but I woke up a few hours later and it had returned to 23 degrees. Power saving maybe? Just annoying. The king bed is 2 singles so I just slept on a single bed essentially. Not that luxurious. The shower wasn’t satisfying. The food in the restaurant was pretty bad too. A bland chicken dish with massive uncooked pearl onions. Served on a cast iron dish which was ridiculous and not pleasant to use cutlery on. The brasserie food used to be great with a quality wine list but clearly costs are being cut which is a shame but I can understand why.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

6/10 (普通)

Carmelina

2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 5 月 12 日)
Hi Carmelina,Thank you for your review. I hope that you will come back to visit us again soon,Many Thanks, Donna

10/10 (非常に良い)

Isabella

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decor
2024 年 5 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 5 月 8 日)
Hi Isabella,Thank you for your review. We are so happy you enjoyed your stay with us, and liked the decor of the hotel!We look forward to welcoming you back to stay with us again soon.Many Thanks, Donna

10/10 (非常に良い)

Stacey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Has a nice atmosphere in the lobby, feels like a luxury hotel. All round very nice hotel with good amenities. So quick to London.
2024 年 4 月に 2 泊滞在
Donnaからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Stacey,Thank you for your wonderful review! We are so happy you enjoyed your stay with us at The Stratford! The team and I look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

10/10 (非常に良い)

GIUSEPPINA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ottima struttura, pulita e confortevole. Mangiare superlativo con prodotti di ottima qualità. La consiglio vivamente e se dovessi tornare a Londra ci ritornerò sicuramente con tutta la famiglia.
2024 年 4 月に 4 泊滞在
Lucaからの返信 (投稿日 : 2024 年 5 月 8 日)
Gentilissimo Giuseppina,La ringraziamo vivamente della bella recensione. Ci fa molto piacere sapere che ha trovato le camere pulite ed accoglienti ed anche che ha gradito la nostra cucina. L’aspettiamo nuovamente in un prossimo futuro.Cordiali saluti, Luca

10/10 (非常に良い)

Alan

2024 年 4 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 5 月 18 日)
Hi Alan,Thank you for your review. I am so happy you enjoyed your stay with us, and we look forward to welcoming you back to stay again soon.Many Thanks, Donna

10/10 (非常に良い)

Edward、Maple Ridge

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The attached restaurant had excellent breakfasts available, which were included in the room rate. Location beside a large retail mall, and train and DLR stations made this an ideal place to stay. Also, was in comfortable walking distance to the ABBA arena. Really, there is nothing that needed improving!
2024 年 4 月に 2 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Edward,Thank you for your review. I am so happy you enjoyed your stay with us, and enjoyed your ABBA experience! We are especially happy you enjoyed dining with us for breakfast! Thank you for your lovely comments!The team and I look forward to welcoming you back to stay with us again soon.Many Thanks, Donna

10/10 (非常に良い)

Keith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very courteous and helpful..great location for transport and shopping.
2024 年 4 月に 4 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Keith,Thank you for your review. I am so happy you enjoyed your stay with us. Thank you for your wonderful comments!The team and I look forward to welcoming you back to stay with us again soon.Many Thanks, Donna

10/10 (非常に良い)

Louise

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed as a party of 7 ladies to go and see Abba Voyage. We had a lovely stay and we all thought the hotel was perfectly located as within walking distance to the arena and the train station. The staff were brilliant and the rooms lovely and clean and very comfortable. We paid for breakfast separately- a little disappointed with the value for money here but otherwise a great stay.
2024 年 4 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Louise,Thank you for your review. I am so happy you enjoyed your stay with us, and had a wonderful ABBA experience. Thank you for your lovely comments!The team and I look forward to welcoming you back to stay with us again soon.Many Thanks, Donna

10/10 (非常に良い)

David、East Kilbride

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Please bring back the buffet!! Apart from that it’s an amazing hotel with amazing staff.
2024 年 4 月に 4 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi David,Thank you for your review. I am so happy you enjoyed your stay with us, and thought the hotel and staff are amazing! Thank you so much for your lovely comments!We appreciate your feedback regarding the breakfast buffet, and I will ensure your comments are discussed with the team.We look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and central for shopping and for the Abba Voyage show which was walkable. All round it was a nice stay.
2024 年 4 月に 2 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi David,Thank you for your review. I am so happy you enjoyed your stay with us and had a great ABBA experience!We look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

8/10 (良い)

Karen

Comfortable beds, good sized room
2024 年 4 月に 6 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 10 日)
Hi Karen,Thank you for your review. I am so happy you enjoyed your stay with us and thought the beds were comfortable!The team and I look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

8/10 (良い)

Jayne、Beyton

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Hotel decor was a little dark and the reception desk wasn't obvious.
2024 年 4 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Jayne,Thank you for your review. I am happy you enjoyed your stay with us. We appreciate your feedback regarding the location of the reception desk and the hotel lighting.The team and I look forward to welcoming you back to stay with us again,Many Thanks, Donna

8/10 (良い)

Michael Martin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wir hatten einen angenehmen Aufenthalt als Familie mit 3 Kindern.
2024 年 4 月に 3 泊滞在
Kevinからの返信 (投稿日 : 2024 年 4 月 9 日)
Wir möchten uns herzlich bei Ihnen für Ihren Aufenthalt und dieses fabelhafte Feedback bedanken.Es freut uns sehr, dass Sie eine so tolle und ausgiebige Zeit bei uns hatten und können es kaum erwarten Sie bald wieder begrüßen zu dürfen.Mit freundlichen Grüssen,Kevin Hoffmann

10/10 (非常に良い)

Fionnuala

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Fionnuala,Thank you so much for your review. We are so happy you enjoyed your stay with us, and we look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

10/10 (非常に良い)

Barbara、Atizapan de Zaragoza

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sara la persona que nos atendió en la recepción fue súper amable con nosotros, nos guardó nuestro equipaje y nos dejó una nota muy linda para nuestro regreso. El hotel muy lindo y muy cerca del ABBA arena. Bastante recomendable
2024 年 4 月に 1 泊滞在
Rominaからの返信 (投稿日 : 2024 年 4 月 9 日)
Muchas gracias for su feedback. Le pasaremos sus cometarios a sara. Esperamos recibirlos nuevamente pronto. Romina

10/10 (非常に良い)

Sandeep

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable, lovely stay
2024 年 3 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Sandeep,Thank you for your review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Alexandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overnight stay with family. Easy check in. Room was compact but had everything you would need. Very clean. No guiness in the bar!
2024 年 3 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Alexandra,Thank you for your review. I am so happy you enjoyed your stay with us, thank you for your lovely comments!I am so sorry there was no Guinness available during your stay. I will ensure your comments are passed to the F&B team for review.We look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

10/10 (非常に良い)

Jennifer

良かった点 : 設備とサービス
Lovely hotel with excellent customer service
2024 年 3 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Jennifer,Thank you so much for your review. I am so happy you enjoyed your stay with us! Thank you for your lovely comments!We look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

10/10 (非常に良い)

Gary

2024 年 3 月に 2 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
HI Gary,Thank you for your review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

RAYNEISHA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 5 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Rayneisha,Thank you for your review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Jason

2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Jason,Thank you for your review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Se Joong

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 2 月に 2 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Se Joong,Thank you for your review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Muna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceeded expectations of the booking. Studio room is spacious with a nice open space and bath tab in the bathroom. Overall satisfied, luxury experience, extremely clean and attention to detail in service was impressive.
2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 22 日)
Hi Muna,Thank you so much for your review. I am so happy that the hotel exceeded your expectations, and you had a luxury experience! Thank you for your wonderful comments!We look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

10/10 (非常に良い)

Alice

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay, comfortable and great location. Staff were friendly and helpful. Would have liked some moisturising cream in the bathroom and a kettle but otherwise fantastic stay.
2024 年 2 月に 2 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 22 日)
Hi Alice,Thank you so much for your review! I am so happy you had a comfortable stay and thought the staff were friendly! Thank you for your feedback regarding the moisturising cream and kettle.We look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Raymond

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 22 日)
Hi Raymond,Thank you for your review! I am so happy you enjoyed your stay with us at The Stratford, and we look forward to welcoming you back again soon,Many Thanks, Donna

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 17 日)
Hi Michael,Thank you for your review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Jemma

2024 年 2 月に 3 泊滞在
Donnaからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Jemma,Thank you for your review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Radia

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely atmosphere and great location. Very accommodating.
2024 年 2 月に 3 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 14 日)
Hi Radia,Thank you for your review. I am so happy you enjoyed staying with us and we are looking forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Simon,Thank you for your review! I am so happy you enjoyed your stay with us, and we look forward to welcoming you back to stay again soon,Many Thanks, Donna

8/10 (良い)

Phil

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel for a football trip
The hotel was exactly what we needed. Close to Westfield and the tube, modern, clean, v comfortable beds. Will definitely use The Stratford again
2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Phil,Thank you for your review. I am so happy you enjoyed your stay with us, and we look forward to welcoming you back to stay again soon,Many Thanks, Donna

10/10 (非常に良い)

Soulla

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay!
Excellent location, car park next door, Westfield 2 mins walk, public transport very close. Very comfortable, clean, modern hotel. Efficient staff. Highly recommend. Will be staying again.
2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Soulla,Thank you for your review. I am so happy you enjoyed your stay with us and that you will highly recommend our hotel! Thank you for your wonderful comments!We look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

6/10 (普通)

Muna

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very modern property, clean, spacious rooms. - wifi runs a bit slow when connected to the tv. Service was disappointing on this stay. Ordered breakfast where tea and fruit salad was missing. Requested it from the receptionist in which to bring up a kettle instead of the hot water I requested. - staff came and brought a kettle and when I opened the door commented” you complained about hot water” … very strange - checkin was great, receptionist was lovely and friendly. - checkout had a strange atmosphere with the receptionists. Was asked how my stay was in the most disinterested way. Overall, location is convenient, hotel is modern, clean and great room. Service side can be improved.
2024 年 2 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Muna,Thank you for your review. I am happy you enjoyed your overall stay with us at The Stratford, however, I am so sorry you were disappointed with the service during your stay. I can assure you that these are not the experiences we wish for you to have, and your comments have been discussed with the Front Office Manager, to be addressed.The team and I hope that you will return to visit us again soon, Many Thanks, Donna

10/10 (非常に良い)

HELENE

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Éclairage et équipement de salle de bain pauvre 👩
2024 年 1 月に 5 泊滞在
Christopheからの返信 (投稿日 : 2024 年 2 月 14 日)
Hi Helene,Merci d’avoir pris le temps de partager votre avis.Nous sommes ravis que votre séjour se soit bien passé.Au plaisir de vous accueillir à nouveau chez nous au Stratford.Christophe

10/10 (非常に良い)

Harvinder

2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 2 月 13 日)
HI Harvinder,Thank you for your review! We look forward to welcoming you back again soon,Many Thanks, Donna

8/10 (良い)

Dean

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Great hotel, nice staff and super comfortable bed. Little bit of feedback to management. Your hotel is stunning, lounge area is big and impressive why oh why is your reception tucked away out of sight in a pokey corner. Seems like a missed opportunity to have your very friendly staff closer all your customers
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Dean,Thank you so much for your review! I am so happy you enjoyed your overall stay with us, and thought the staff were friendly and the bed was comfortable!Thank you for your feedback regarding the location of the reception desk. I will ensure your comments are discussed with the management team.We look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Simon,Thank you for your review. I am so happy you enjoyed your stay with us at The Stratford, and we look forward to welcoming you back to visit us again soon,Many Thanks, Donna

8/10 (良い)

Jane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really enjoyed our stay at The Stratford, the staff were fantastic and very accommodating at Breakfast when we raised food allegies. The room was lovely and had everthing that we needed with a really comfortable bed. The only reason its not 5 stars all round is due to the poor lighting (it was very hard to get ready to go out) and the noise from the trains which went on until late and started early. I am a really light sleeper, I am sure that it wouldn't bother some people. Top tip - Request a room away from the rail line side.
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Jane,Thank you so much for your review. I am so happy you enjoyed your overall stay with us, and enjoyed the breakfast and thought the bed was really comfy! Thank you for your feedback regarding the lighting and the disturbance you experienced. The team and I hope that you will return to visit us again soon,Many Thanks, Donna

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Lovely comfortable room very clean and super comfy bed. All the staff were very pleasant and excellent service. Parking is 5 minute walk and is cheaper if you book and pre pay.
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Good Afternoon,Thank you for your review. I am so happy you thought the bedroom was comfortable and clean and we are especially happy you thought the bed was comfy!We look forward to welcoming you back to visit us again soon,Many Thanks, Donna

10/10 (非常に良い)

Yvonne

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I stayed with my two friends. Jotel in fantastic location. Absolutely lovely. In the bathroom they had rituals products. Also had robes. Staff were lovely. Great location for abba voyage. Highly recommended
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Yvonne,Thank you so much for your wonderful review! We are so happy you enjoyed your stay and that you enjoyed visiting Abba Voyage! Thank you for your lovely comments!We look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Mark,Thank you for your review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

David、East Kilbride

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No issues whatsoever. Great hotel and a great sleep. Staff very helpful.
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi David,Thank you so much for your wonderful review. I am so happy you enjoyed your stay with us and we look forward to welcoming you back again soon,Many Thanks, Donna

8/10 (良い)

Tracy

良かった点 : 清潔度、施設のコンディションと設備
Our first time staying at The Stratford and it was a comfortable stay. The room was spacious and the beds very comfortable. There was plenty of wardrobe space and the bathroom was big but the water was only just hot enough for a shower. Breakfast was average but not as good as i had hoped or have experienced in Hilton hotels. The bacon was poor quality and no hash browns, pancakes, waffles or muffins. The staff were friendly and the dj was good in the bar, creating a vibrant, lively atmosphere. Overall, a pleasant stay.
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Tracy,Thank you for your review. I am happy you enjoyed your overall stay with us. However, I am sorry that you disappointed with certain aspects that we offer. We appreciate your feedback, and I will ensure your comments are discussed with the team.We hope that you will return to visit us again soon,Many Thanks, Donna

10/10 (非常に良い)

Kyle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Kyle,Thank you for your review. I am so happy you enjoyed your stay with us, and the team and I look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Will

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Will,Thank you for your review. I am so happy you enjoyed your stay with us, and we look forward to welcoming you back again soon,Many Thanks, Donna

10/10 (非常に良い)

Naomi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Naomi,Thank you for your review. I am so happy you enjoyed your stay with us!We look forward to welcoming you back again soon,Many Thanks, Donna

8/10 (良い)

Ruth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was in an excellent location for us, right next to the Westfield shopping centre and just a 20 minute walk from the ABBA stadium. The room and beds were smaller than I was expecting from the photos online (for a family room) but everything was clean and comfy. It was disappointing that there wasn't a complimentary bottle of water in the family room, but I would definitely stay here again as it was a nice family-friendly hotel.
2024 年 1 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2024 年 1 月 6 日)
Hi Ruth,Thank you for your review. I am so happy you enjoyed your stay with us! We appreciate your feedback regarding the water and beds, and I will ensure your comments are discussed with the relevant teams.We wish you and your family a very happy new year, and we look forward to welcoming you back to stay with us again soon,Many Thanks, Donna

10/10 (非常に良い)

maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Genial
En general muy buen hotel, la localización fabulosa para moverte por Londres, metro y tren al lado. La habitación amplia y súper limpia. Desayuno un poco escaso para la calidad del hotel. Repetiremos!
2023 年 12 月に 4 泊滞在
The Stratford teamからの返信 (投稿日 : 2024 年 1 月 25 日)
Hola! Gracias por su feedback. Tomaremos en cuenta lo del desayuno. Esperamos recibirlo nuevamente pronto. Romina