Dear Anonymous,
Thank you for your kind review.
We have addressed the WI-FI issue to our IT department and it has been taken care of as well about the other maintenance issue.
We look forward to welcome you again.
Best Regards,
Roxana
Dear Guest,
Thank you for taking the time to share this review and for your kind words about the staff.
We took all these issues in our attention and address them to the appropriate departments to be dealt with.
Hoping to have the chance of hosting you again in the near future.
8/10 (良い)
宿泊されたお客様
2019 年 8 月 4 日
宿泊されたお客様
2019 年 7 月に 2 泊滞在
Martynaからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Anonymous,
Thank you for leaving us this score. We are happy to know you have enjoyed your stay.
Kind regards,
Dear Anonymous,
Thank you for taking your time and leaving us this nice score. We are happy to hear you have enjoyed your stay with us. We hope to welcome you again.
Dear Yuichiro,
Thank you for taking your time and leaving us this great. We feel very happy to hear you have enjoyed your time in London and The Rockwell. We hope to welcome you again.
Have a lovely weekend.
Dear Guest,
Thank you very much for leaving us this lovely and detailed comment. We are very pleased to your you had a good stay with us. We hope we can welcome you in The Rockwell again
Dear Guest,
Thank you for taking time and writing us this review. We are happy to hear you had a good stay with us. We hope we will welcome you again in The Rockwell.
10/10 (非常に良い)
宿泊されたお客様
2018 年 11 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very good.impressions of the Japanese people!
I stayed in a single Superior room, but it was clean and stylish, and the staff were very friendly and satisfied.After checking out, I was able to check my baggage.Just one thing, there were so many flies in the elevator hall that I was worried.
宿泊されたお客様
2018 年 11 月に 4 泊滞在
Martynaからの返信 (投稿日 : 2018 年 11 月 29 日)
Dear Guest,
Thank you for taking time in leaving us this nice review.
We hope to welcome you in The Rockwell again.
Dear Tomokazu,
Thank you for taking in writing us this nice review. It was a pleasure to have as a guest in The Rockwell. We hope we can welcome you soon again. Have a lovely weekend.
Dear Timepotter,
Thank you for your kind words. We hope you will choose Rockwell again for your London trip.
10/10 (非常に良い)
宿泊されたお客様
2018 年 9 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 8 月に 2 泊滞在
Martynaからの返信 (投稿日 : 2018 年 9 月 30 日)
Dear Anonymous,
Thank you for your rating.
Have a lovely day.
8/10 (良い)
宿泊されたお客様
2018 年 8 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 8 月に 2 泊滞在
Martynaからの返信 (投稿日 : 2018 年 8 月 20 日)
Dear Anonymous Guest, Thank you for leaving us this score. Hope to see you in the Rockwell again.
8/10 (良い)
minack、Tokyo, Japan
2018 年 8 月 14 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Compact but cozy and lovely room with enough space for one lady. The location is good. 7 minutes walk from Earl's Court Station, 15 minutes walk to the Natural History Museum. The staff are all nice and kind.
minack
2018 年 8 月に 4 泊滞在
Martynaからの返信 (投稿日 : 2018 年 8 月 17 日)
Dear Minack, Thank you for taking time in writing this review and uploading picutres. It was a pleasure to see that you have enjoyed your stay. We hope to welcome you soon in The Rockwell again.
4日間滞在しましたが、スタッフがとてもフレンドリーで親切であり、部屋も広くとても快適でした。
We stayed for 4 nights. Every staff was so friendly and kind, and our room was so spacious and clean, so we were so comfortable!