リッジウェイホテルの口コミ

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リッジウェイホテルの口コミ

リッジウェイホテル

115 - 117 The Ridgeway, North Chingford, London, England

6.0

6.4/10

清潔度

7.2/10

スタッフとサービス

5.6/10

設備とサービス

5.2/10

施設のコンディションと設備

2.0/10

環境への配慮

4/10 (不満)

HS、山梨県

2015 年 9 月 4 日

気になった点 : 施設のコンディションと設備、客室の快適度

ロンドン郊外の落ち着いた空間

ロンドン郊外の静かな住宅地の中にあり、雰囲気は落ち着いているが、部屋のつくりが極めて狭く、何をするにも大変だった。デスクの幅は50～60センチほどしかなく、窓側のヒーターに密接しているので、冬は黙って座っていられないように思われる。シャンプーとシャワージェルの提供のない日があった。寝るだけに特化して滞在するのが良い。

6/10 (普通)

Joe、Japan

2014 年 1 月 4 日

良かった点 : スタッフとサービス

better

Good: staff is kind & friendly. breakfast menu can be choiced.WiFi is available

2/10 (非常に不満)

Ross

2021 年 7 月 20 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

DISGRACEFUL!

At no point should anyone book this Hotel! It has been up for sale since February 2021 and is currently closed. There are hundreds of letters inside the front door that nobody has been round to even clear them. The OYO group take your money from you, even though you take the pay at hotel option. Hotels.com know about this and they still haven't removed it from the Hotels.com site. Don't waste your time, effort and money on this property.

2021 年 7 月に 3 泊滞在

Hannahからの返信 (投稿日 : 2021 年 7 月 21 日)

We are sorry to hear about your experience, Ross! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback with our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Hannah!

2/10 (非常に不満)

Brian

2021 年 7 月 4 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Disappointed

When i got to the hotel it was closed and it didn't look like it had been open for a long time

2021 年 7 月に 1 泊滞在

Gabiからの返信 (投稿日 : 2021 年 7 月 5 日)

Sincere apologies, Brian! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Gabriel!

2/10 (非常に不満)

Graham

2021 年 6 月 19 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

The hotel is no longer open. I could see tons of unopened letters on the porch and no opened door.

2021 年 6 月に 1 泊滞在

Leoからの返信 (投稿日 : 2021 年 6 月 20 日)

We are sorry to know this, Graham! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Alex

4/10 (不満)

Clint

出張

2020 年 2 月 8 日

良かった点 : 清潔度

気になった点 : スタッフとサービス、施設のコンディションと設備

Cheap for a reason

Up for sale and being allowed to decay!

2020 年 2 月に 1 泊滞在

Barbaraからの返信 (投稿日 : 2021 年 5 月 15 日)

Sorry for the hassle you faced, Clint! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

8/10 (良い)

宿泊されたお客様

家族旅行

2020 年 1 月 1 日

良かった点 : 清潔度

Cimfortable stay

The room was adequate had everything i needed, just that the room was too hot and i couldnt reach window lock to open it, very reasonably priced though

2019 年 12 月に 1 泊滞在

Barbaraからの返信 (投稿日 : 2021 年 5 月 15 日)

Loved to hear this, It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Barbara

8/10 (良い)

Lee

2019 年 11 月 7 日

2019 年 11 月に 1 泊滞在

8/10 (良い)

John

2019 年 10 月 14 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Clean and comfortable, needs a bit of TLC

Double room, comfortable and clean bed. Toilet little cramped but full bath en suite. Whole hotel, as mentioned by others, could use a little care and attention but staff friendly, breakfast good and hot.

2019 年 10 月に 1 泊滞在

2/10 (非常に不満)

aran

2019 年 10 月 8 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Worst visit in my life

This was one of the worst visites ive been thru by far. The manager at the hotel has no serviceskills what so ever. He ended up lashing out on me for using their microwave (which the receptionist let me using). The receptionist let me use the microwave, yet he spend 10 minutes yelling at me for using it, and lashing out at the receptionist infront of me. Regarding the hotel in generall, we could not close or lock the balcony door, so we had to sleep in out jackets. The warm water in the shower did not work. They did not have a kettle or a hairdrier in the room, which the was supposed to have. It was spiderweb all over the room and toilet. The manager at the hotel clearly does not care at all for customer service and have a real atittudeproblem. The only positive was the amazing and helpful young girl at the reception.

2019 年 10 月に 2 泊滞在

2/10 (非常に不満)

Geoff

出張

2019 年 10 月 7 日

良かった点 : 清潔度

気になった点 : 施設のコンディションと設備、客室の快適度

Lovely staff

Staff were lovely and helpful, polite, friendly and professional. However, the property needs updating and modernising.

2019 年 10 月に 1 泊滞在

4/10 (不満)

Mark

出張

2019 年 10 月 3 日

気になった点 : 施設のコンディションと設備、客室の快適度

Not very good room was very small toilet room tiny shower cubicle in the room along with hand basin. Will not stay again

2019 年 9 月に 1 泊滞在

6/10 (普通)

Danielle

家族旅行

2019 年 9 月 16 日

良かった点 : 清潔度、スタッフとサービス

Don’t always believe the negatives.

This hotel was just fine. I had read some terrible reviews and my expectations were very low but I fact it was perfectly nice. Dated and a little worn but clean and sheets clean. Very friendly and helpful staff. And parking. It is a little out the way as busses are the closest public transport but I was perfectly happy to stay there. The garden is enormous. We missed breakfast so cannot comment on that. If I found a need to stay in Chigwell again I would be happy to stay there.

2019 年 9 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

2019 年 9 月 14 日

2019 年 9 月に 5 泊滞在

2/10 (非常に不満)

keith

2019 年 8 月 10 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Not good at all

I would not recommend this hotel, apart from a good breakfast the rest was terrible. The shower was ok but the shower head holder was broken. The bed sheets were perfect and clean but the area behind the bed had not been hoovered for months, possibly longer. I only found this out because on my return to my room on my second night the bed had not been made although clean sheets were provided. The stair carpet on way to the 2nd floor was badly torn and sections of wallpaper were hanging off the wall. Overall I would say The Ridgeway Hotel has been neglected for many years with no sign of improvement and a lackadaisical approach to cleanliness.

2019 年 8 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

2019 年 8 月 10 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

Basic hotel, fine for one night stay. Very quiet with comfy beds.

2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 6 月 9 日

良かった点 : 清潔度、スタッフとサービス

2019 年 6 月に 1 泊滞在

4/10 (不満)

Paul

2019 年 6 月 2 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Shabby, paper thin walls - Be Warned!

Not great, used just for business purposes as a place to rest my head for a few hours where on return at around 1:30am I was kept awake by the constant talking of the couple next door. Could hear everything so much so that I vacated the room and left to continue my onwards journey without any sleep through the night. Only 50 quid so no great loss but still annoying. The room was very shabby but again it was just a place to rest my head from a long day working in London. The walls are paper thin hence the reason for my quick departure. However the check-in was excellent and the staff were very friendly even offering to tell the couple to be quiet which I declined as I didn't want any hassle. You pay for what you get I suppose and thanks to the ignorance of that couple next door I won't be staying again. If you like shabby, paper thin walls for your room then this is the place for you!

2019 年 5 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

2019 年 5 月 19 日

良かった点 : スタッフとサービス

気になった点 : 設備とサービス、施設のコンディションと設備

2019 年 5 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 5 月 15 日

良かった点 : 清潔度、スタッフとサービス

2019 年 5 月に 3 泊滞在

4/10 (不満)

Ashley

2019 年 3 月 1 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

2019 年 2 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

2019 年 1 月 11 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Not Good.

Terrible hotel. Dirty & in desperate need of refurb.

2019 年 1 月に 1 泊滞在

10/10 (非常に良い)

Johnathan

2018 年 11 月 8 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Room was nothing to write home about but was really comfortable. All the staff members I interacted with were lovely, super friendly.

2018 年 11 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

2018 年 11 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Happy comfortable stay

Good Clean little hotel, friendly and helpful staff

2018 年 11 月に 3 泊滞在

4/10 (不満)

Julie、Bishops stortford

2018 年 10 月 25 日

気になった点 : 施設のコンディションと設備

Basic but clean, not worh the price paid.Room needed a serious up date and the toilet needs fixing.

2018 年 10 月に 1 泊滞在

6/10 (普通)

G、Weston super mare

2018 年 10 月 19 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Not the best

The hotel is very dated , beds uncomfortable and room was not the cleanest .there was a used soap in my shower!!!! Difficult to sleep due to noise from rooms above . Breakfast was basic

2018 年 10 月に 1 泊滞在

2/10 (非常に不満)

Lee、lancashire

2018 年 10 月 12 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

The worst hotel I've ever stayed in.I stayed here one night my guesst from abroad I have to tell you this is the worst hotel i've ever lived in.The room size was extra small and never seen very small room lake that Completely and utterly disgusting hotel The rooms are in a very poor condition.

2018 年 10 月に 1 泊滞在

2/10 (非常に不満)

Cliff

2018 年 10 月 9 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Awful

Place was outdated the double bed just about fitted in the room walking space was tight as room small the carpets were filthy and stained skirting board were dusty and dirty bathroom door lock broken and door wouldnt shut bath was rusty and taps / shower full of limes ale too much to mention wouldn’t use again

2018 年 10 月に 1 泊滞在

4/10 (不満)

Damien

2018 年 9 月 18 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備

The staff were professional but the room had no tv even though I was given a remote when I asked for a reduction of 10 pound was told this was not possible as the owner was not back for a couple of hours told them that I would leave a review explaining this but still nothing. So here it is.also the shower head was held on with cable ties.wished I stayed at the local premier inn 25 pounds more but tv and breakfast

2018 年 9 月に 1 泊滞在

2/10 (非常に不満)

Lesley

2018 年 9 月 3 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Didn’t have any coffee drinks due to no milk being in the room even after requesting some for 2nights very poor

2018 年 8 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2018 年 7 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice hotel

Excellent staff very friendly would definitely come back

2018 年 7 月に 1 泊滞在

2/10 (非常に不満)

Ololade、Calgary

2018 年 5 月 28 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Stay away from Ridgeway hotel- below any standard

This is not fit to be a hotel.very dingy place. Smelly and stained carpet,beddings. The whole room smells, bathroom water keeps dripping. Doors do not lock. They still use olden days keys. Very arrogant owner and zero customer service. I had to abandon my money and go find Nother hotel because this was not fit to sleep in. Stay away from Ridgeway hotel. very pricey and very poor condition and even worse than a motel, Expedia should delist this place.

2018 年 5 月に 4 泊滞在

6/10 (普通)

Dale

2018 年 5 月 19 日

2018 年 5 月に 2 泊滞在

8/10 (良い)

Alan

2018 年 4 月 19 日

良かった点 : スタッフとサービス

One night business stay

Room very small, shower small, toilet room very small, mattress needs changing, dining area needs addressing as weeds are growing in past door frames, breakfast was ok, staff friendly

6/10 (普通)

宿泊されたお客様

2018 年 2 月 19 日

気になった点 : 清潔度、施設のコンディションと設備

Unsafe

The hotel is reasonably priced, however, it is very run down, the carpet on the stairs is threadbare and peeling paint everywhere. My room was small but had adequate facilities. I noticed the smoke detector in my room was covered up with a plastic bag, I mentioned this to the receptionist and she ensured it would be removed. The room also smelt faintly of cigarettes (probably why the smoke detector was covered up!) Later on that day the smoke detector was still covered, I spoke to the receptionist (a different one this time) and she said she couldn’t do anything until the next day. In the end I had to climb on a chair and remove the bag myself which was not ideal given that I am 4 months pregnant. The breakfast was nice nice enough however I will not be staying here again.

2018 年 2 月に 1 泊滞在

2/10 (非常に不満)

Jonathan

2017 年 12 月 19 日

良かった点 : 清潔度、客室の快適度

気になった点 : スタッフとサービス、施設のコンディションと設備

Fire safety concerns

Fire doors all wedged open. Staff all gone out for a party leaving one chap who didn't really know what was going on.

2017 年 12 月に 1 泊滞在

2/10 (非常に不満)

A

2017 年 10 月 13 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Do not stay here

Filthy. More like a bail hostel

2017 年 10 月に 1 泊滞在

8/10 (良い)

John

2017 年 10 月 9 日

良かった点 : スタッフとサービス

Calme séjour.

Chambre et SdB petites. Bon petit déjeuner anglais. Hôtel a besoin de renouvèlement. Décoration fatiguée.

2017 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2017 年 10 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

気になった点 : 客室の快適度

Day trip to visit friends

Excellent quiet area and no disturbance with traffic. Staff welcoming Bed was very uncomfortable!! Didn't get a good night's sleep.

2017 年 10 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

2017 年 8 月 21 日

気になった点 : スタッフとサービス、施設のコンディションと設備

Very disappointed and unhappy

The ridgeway hotel was different from any hotel I've ever been to. They requested to be paid when we entered. So we felt compelled to stay the entire trip even though we we not happy with service and the cleanliness of the place. The carpet was dirty and smelly. The room did not have an iron the breakfast was very greesey they took the key every time we went out. They lock the entrance door at midnight. The reception person is the cook. Front desk did not have a person there all the time so there is a long wait to get the iron, or anything you would need. We needed a fork and to warm up food and and they refuse to heat up the food and they reluctantly gave the fork. Really bad service and the place was old and dirty. Need renovation. The only thing that was good about this place is it was it a nice residential and safe neighbourhood and buses pass by there often. We enjoyed the night person because her demeanour was quite warm.

2017 年 8 月に 5 泊滞在

8/10 (良い)

Julia

2017 年 7 月 17 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Overnight stay

We had a great stay, room very comfortable and quiet. Breakfast was lovely

2017 年 7 月に 1 泊滞在

8/10 (良い)

Simon

2017 年 7 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Very friendly and helpful staff

2017 年 7 月に 1 泊滞在

10/10 (非常に良い)

Anthony

2017 年 6 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2017 年 6 月に 1 泊滞在

8/10 (良い)

ALISON

2017 年 6 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2017 年 5 月に 2 泊滞在

6/10 (普通)

John

2017 年 5 月 28 日

良かった点 : 清潔度、スタッフとサービス

6/10 (普通)

John

2017 年 5 月 18 日

気になった点 : 客室の快適度

Hôtel simple avec chambres petites bien placés.

L'équipement et le décor de l'hotel sont fatigués. Chambre petite. Service OK mais propreté un peu questionnable.

10/10 (非常に良い)

Russell Strong

2017 年 4 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

two night stay

very good

8/10 (良い)

宿泊されたお客様

2017 年 4 月 7 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

would recomend, after a two night stay

great friendly and helpfull staff, nice breakfast, only a mile walk into town

4/10 (不満)

ian

2016 年 12 月 9 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Basic budget hotel

The staff are very friendly and courteous, but certainly not the cleanest of hotels. The curtains did not operate properly in the room and general maintenance throughout building is somewhat lacking. The noise in the hotel was above what I expected, with paper thin walls and constant banging throughout the night. However a very good bar is located in the hotel and the barman meets you with a warm and friendly greeting. A good budget hotel, but not recommended if you want somewhere quiet and clean.

8/10 (良い)

David

2016 年 11 月 26 日

良かった点 : スタッフとサービス、施設のコンディションと設備

One night stay

Stayed one night had a pleasant comfortable sleep good breakfast meal in the morning cooked fresh good choice would stay again

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