スーペリア 4 人部屋 | セーフティボックス (室内)、デスク、遮光カーテン、防音設備
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ラッキー 8 ホテルの口コミ

3 out of 5
ラッキー 8 ホテル
21 -25 York Road, Ilford, England

口コミ

7.4

良い

評価 10 - 910 件の口コミ中 217 件が非常に良い" "
評価 8 - 910 件の口コミ中 368 件が良い" "
評価 6 - 910 件の口コミ中 179 件が普通" "
評価 4 - 910 件の口コミ中 73 件が不満" "
評価 2 - 910 件の口コミ中 73 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

6.2/10

設備とサービス

7.4/10

施設のコンディションと設備

5.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

2020 年 3 月に 3 泊滞在
bettyからの返信 (投稿日 : 2020 年 3 月 10 日)
Thank you for reviewing your recent stay at the Lucky 8 Hotel. .

8/10 (良い)

大トトロ、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
この値段なら合格！
ホテルの本館でなく、少し離れたところに連れていかれたが、メインの通りなので買い物や食事がしやすかった。2日泊まったが、初日の夜中2時に、火災報知機が誤作動して、宿泊客全員が廊下に飛び出す事件があった。私は、カードキーを部屋に残したまま飛び出したので、後が大変だった。部屋に差し込み式のカードキーの弱点！！
2018 年 7 月に 2 泊滞在

8/10 (良い)

Ｙｏ、Ｊａｐａｎ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅近い３分圏内。
朝食はとてもおいしかったです。 従業員もとても親切で大満足です。 ホテルのまわりにも十分な飲食店とＳＨＯＰがありました。
2017 年 11 月に 3 泊滞在

4/10 (不満)

Matthew

気になった点 : 施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Lucky8 Hotel からの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Valued Customer,Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

6/10 (普通)

Sian

カップルで旅行
気になった点 : 設備とサービス
Check-in was complicated as e-mail warning of the £50 up-front deposit and need for photo ID was sent to junk mail. Parking is advertised as included in the price, when it’s available on a first come, first served basis and there are only TWO spaces! Bed was not comfortable, only 1 pillow and that felt like resting your head on a patio slab!! On the plus side it was exceptionally cheap and I guess you get what you pay for.
2024 年 4 月に 1 泊滞在
Lucky 8 Hotel からの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Valued Customer,Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

2/10 (非常に不満)

Daisy

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Lucky 8 Hotelからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

6/10 (普通)

Imran

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Lucky8Hotel からの返信 (投稿日 : 2024 年 2 月 16 日)
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Booked with Continental Breakfast but NOT Provided
I booked with this Hotel but they sent me to Best Western... I paid with Continental Breakfast but when i got my slip it as no breakfast i even show the reception that stated in my booking...This twice already happened to me so avoid this 2 hotels at all cost. HIGHLY NOT RECOMMENDED
2023 年 2 月に 1 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the Lucky 8 reception team who would have happily sorted it out for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

4/10 (不満)

Aaron

2022 年 10 月に 2 泊滞在
biancaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback I am sorry to hear that you did not report your issues to the reception staff as they would have been happy to help you with all your needs. I would like to hear more about your experience and to make your future stay a more positive one. Kindly send us an email . Kind Regards, Lucky 8 Hotel, Management

10/10 (非常に良い)

Philip

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
Great hotel, friendly staff
2022 年 10 月に 2 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Guest, Thank you for taking time and posting a review about your stay in our hotel. We were glad to know that overall you have enjoyed your stay with us. We are looking forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Team

2/10 (非常に不満)

Israel

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Staff extremely rude to everyone for no reason. Specifically the Polish ladies with big lips. Drug adicts everywhere outside and prostitutes.
2022 年 9 月に 3 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Sir,Thank you for your feedback, however, after checking our system's notes I have came across your booking where is stated that you in fact did not stay in the hotel due to the fact that you did not have the security deposit(which si advertised on the website).You were also very rude with our staff (swearing and showuting ) and we do not accept this type of behaviour against our staff who try their best to accommodate the guests.Kind Regards,Lucky 8 Hotel Management

10/10 (非常に良い)

Paul Wing Kwong

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly and helpful staff at the reception.
2022 年 9 月に 3 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 (不満)

Mark

出張
I was suppose to stay at Lucky 8 hotel as I pick it as it was ne
2022 年 9 月に 2 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

2/10 (非常に不満)

Muhammad K

2022 年 9 月に 2 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards,Lucky 8 Hotel, Management

4/10 (不満)

Aaron

気になった点 : スタッフとサービス
2022 年 9 月に 1 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

2/10 (非常に不満)

Phil

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Intruder alarm went off at 1am. The hotel was unable to turn it off, it was going off until afer i checked out, it was torture
2022 年 8 月に 1 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

6/10 (普通)

Patrick

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das zimmer war sehr heruntergekommen und von schimmel befallen, es war vogelkot auf den fenstern so dick das es ein zweiter sichtschutz war und es fanden Bauarbeiten statt, die uns nicht mitgeteilt wurden usw. das Frühstück war nicht wie es angezeigt wird auf den bildern, unfreundliches personal. Also in großen und ganzen NICHT zu empfehlen.
2022 年 8 月に 2 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Guest, It is a big disappointment for us that we did not meet your expectations in terms of cleanliness. We do hope you will give us another change to change your negative impression into a positive one. We look forward to seeing you back to our property. Kind Regards, Lucky 8 Hotel, Management

4/10 (不満)

Billy

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Avoid! Bed bugs!!!
BED BUGS!!! Avoid at all costs. Staff were very friendly and helpful however at about midnight while watching a movie on my laptop, I noticed something crawling towards my face over the pillow. I quickly swatted it and turned the light on to find a patch of blood and another bed bug sat next to it. Felt very itchy afterwards and couldn't sleep in the bed so slept on a very small, uncomfortable sofa. After finally getting to sleep for an hour my neighbours came back at about 4.45 and despite them being on the floor above and me having my TV on I could hear every word of their conversation.
2022 年 8 月に 1 泊滞在
Biancaからの返信 (投稿日 : 2022 年 8 月 20 日)
Dear Guest,Thank you for your feedback.I would like to ensure you that we have a regular disinfection company coming to check and disinfect the rooms.Last check was 1 week before your check-in day.However, we did take your comment into consideration and we have called a Pest Control team to check the room you stayed in. Their report came up as negative and they ensured us that there is no insects inside the room.Also, I am sorry to hear that you did not mention to the front desk which is open 24/7 as they could have checked for you and change the room in order to make your stay more comfortable.I would like to offer you a discount and an upgraded room for a future reservation to make your stay a more positive one.Kind Regards,Lucky 8 Hotel, Management

6/10 (普通)

Nyok Pin

グループ旅行
気になった点 : 設備とサービス
Room is clean. Unless one has a reason to be in Ilford, con consider this budget horel. There are many other budget hotes within the vicinity to consider.
2022 年 8 月に 2 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 6 日)
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

10/10 (非常に良い)

Mwamba

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Better breakfast
2022 年 7 月に 1 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 (非常に不満)

MRS S

2022 年 7 月に 1 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

2/10 (非常に不満)

Barakat

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Would not recommend. No AC/fan during a heat wave! To make matters worse when it was time to show me my room I was taken to a hotel that was not the one I booked under the guise that it’s their “sister” hotel. To make matters worse I had to pay a “deposit”‘that instead of being returned to me during check out I was told would be returned me after 5 working days. The worst hotel experience I have ever had in my life. I don’t see myself returning. Better if staying at ibis budget or some other hotel within a similar price range but much better quality.
2022 年 7 月に 1 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Kindly note the security deposit is not a payment but a pre-authorisation which should be released by your own bank. Kindly contact your bank provider if the funds have not been released between 3 and maximum 14 working days. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 (不満)

Rocio

2022 年 6 月に 4 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 (良い)

Serghei

2022 年 7 月に 1 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 (良い)

Pieter

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff, we were 'upgraded' from lucky8 to Best Western Greater London, which is 2 blocks away. Check-in took long to enable the room cards, but they work;-). Our stay was during one of the hottest Londen days, 30degrees celcius, and nog airco in the hotel rooms. So we had a very warm night with only air ventilation. Outside construction workers worked till past 23pm and that made an awful lot of noise. I would expect that this is normally not the case as the rooms are located at the quiet side of the building.
2022 年 7 月に 1 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 (良い)

Alan

良かった点 : スタッフとサービス
Fantastic location for the price
Friendly reception staff. Nice spacious room and location is fantastic with an entrance to Ilford station literally a few doors down from the hotel. Will definitely be returning.
2022 年 7 月に 1 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 (良い)

Roswitha

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Preisleistung war voll ok. Das Personal war sehr freundlich und hilfsbereit.
2022 年 7 月に 3 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

10/10 (非常に良い)

Donald

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent services, gens accueillant. Très satisfait. Seul point moins positif , 50 minutes du centre de Londres en voiture
2022 年 6 月に 5 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

6/10 (普通)

Ciprian

家族旅行
気になった点 : 設備とサービス
Der Preis war positiv. 474€ für 5 Übernachtung inklusive Frühstück ist sehr günstig für London in Ilford, nur 4 Stationen von Stratford entfernt. Die Unterkünft im Hinterhof wo wir auch unser Zimmer ( Superior 4 Bett- Zimmer ) bekommen haben verdienen nicht 3 Sterne. Ein 3 Sterne Hotel darf so was meiner Meinung nach nicht anbieten. Gegenüber der Eingangstür voller Müllberge von den im Vordergrund liegeden Restaurant. Schreckliche Aussicht auf die Verdreckten Hinterhöfen. Es stinkt und der Wind verstreut die ganze Zeit den Müll überall. Im Zimmer sind die Teppiche nicht richtig gereinigt un von der letzten Malerarbeiten sind die Farbspritzer noch überall vorhanden. Die Zimmer wurden zwar jeden Tag gereinigt aber nur oberflächlich. Frühstück war sehr Spartan und gar keine Abwechslung. Ein bisschen Anpassung sollte hier unbedingt stattfinden. Wenn man das englische Frühstück nicht mag hat man hier ein Problem. Personal sonst freundlich und hilfsbereit. Wer nur zum Schlafen ein relativ sauberes Bett Brauch und sparen möchte kann es mit Lucky 8 Hotel probieren. Aber auch dann kein Zimmer im Hinterhof annehmen.
2022 年 6 月に 5 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 (非常に良い)

Erica

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful facility and spacious room. Great quality for a great price!
2022 年 6 月に 3 泊滞在
BBからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

8/10 (良い)

Martin

気になった点 : 清潔度、施設のコンディションと設備
It was cheap and had parking, a bit tired.
2022 年 6 月に 1 泊滞在
biancaからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

2/10 (非常に不満)

Majd Mazen

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Gamla rum, vattenläckor, dåliga madrasser och tunna kuddar. Man fick inte ens nya lakan
2022 年 6 月に 7 泊滞在
biancaからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Guest, Thank you for your feedback I am sorry to hear that you did not report to the reception staff as they would have been happy to help you with all your needs. I would like to hear more about your experience and to make your future stay a more positive one. Kindly send us an email and I will confirm a discount for a future stay. Kind Regards, Lucky 8 Hotel, Management

8/10 (良い)

Richard Alan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place to sleep. Really close to the train station, shopping and food.
2022 年 6 月に 6 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 (不満)

Bharani

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Ok
The staff approach wasn't friendly. The breakfast was okay. They took GBP 50 as advance but didn't provided any receipt for that also promised to revert the advance in 15 days
2022 年 6 月に 3 泊滞在
BAINCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, It is a big disappointment for us that we did not meet your expectations . We do hope you will give us another change to change your negative impression into a positive one. We look forward to seeing you back to our property. Kind Regards,Lucky 8 Hotel, Management

4/10 (不満)

Kerstin

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Wir waren entsetzt als wir unsere Zimmer betraten. Eins musste gleich getauscht werden da man vor Hitze und Gestank kaum atmen konnte. Dusche und Toilette waren voll mit Schimmel. Das Bett war für 2 Personen viel zu klein. Schränke waren keine vorhanden. Frühstück konnte man essen war aber meistens schon kalt. Für Familien mit Kindern würde ich diese Unterkunft nicht weiter empfehlen.
2022 年 5 月に 4 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 (非常に良い)

Steve、mont-tremblant

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hôtel bien situé, dans un quartier avec beaucoup de restaurants, d'épiceries, de magasins et bien pourvu en transport en commun, ce qui rend le déplacement facile pour le centre-ville de Londres. Bon déjeûner anglais en buffet. Bon rapport qualité-prix.
2022 年 5 月に 4 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay
When I arrived, the on site parking was full. The receptionist, told me, to use the one across the road at Great Western. Their one was also full. But, luckily, a man drove off and I got his space. The receptionist, very kindly, helped to to take my bags up to my room. After she’d gone, I found the shower wasn’t working. She got someone in, the next day, and had it fixed. I found they offered a cooked breakfast, if I wanted it. Also, the staff were very friendly and my room was always kept very clean.
2022 年 5 月に 7 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

6/10 (普通)

Magdalena

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Rough area
Area is pretty rough. Beds were broken.
2022 年 5 月に 1 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

6/10 (普通)

Keith

2022 年 5 月に 1 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I do hope you will consider us again in the future. Kind Regards,Lucky 8 Hotel, Management

8/10 (良い)

Lars

家族旅行
良かった点 : 客室の快適度
気になった点 : 施設のコンディションと設備
2022 年 5 月に 3 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

10/10 (非常に良い)

Ulfur

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 5 月に 2 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 (良い)

Chaudry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 5 月に 2 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 (非常に不満)

h

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Needs a clean
Tired room in need of a good clean. Shower and toilet both broken
2022 年 5 月に 1 泊滞在
BIANCAからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 (非常に良い)

David

2022 年 4 月に 21 泊滞在
biancaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

8/10 (良い)

jessy

2022 年 5 月に 2 泊滞在
biancaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

6/10 (普通)

Sabine、Leipzig

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Personal ist top, uns wurde ein anderes Zimmer bzw. Hotel angeboten,
2022 年 5 月に 5 泊滞在
biancaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

8/10 (良い)

Denis、Leipzig

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Personal zuvorkommend hilfsbereit
2022 年 5 月に 3 泊滞在
biancaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

6/10 (普通)

Behiye

2022 年 4 月に 5 泊滞在
biancaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

2/10 (非常に不満)

Simone

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolut nicht zu empfehlen.die Einrichtung kaputt Schimmel unfreundlich und das Buffet mehr als Macker.
2022 年 4 月に 7 泊滞在
biancaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. I am surprised that you were not happy with your stay as you have not mentioned about not being happy during you stay as we could have helped and made your stay more pleaseant. Kind Regards, Lucky 8 Hotels, Manager

6/10 (普通)

Nourdine

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Bjr j'ai passer 6 jours dans ce établissement le personnel de ménage et petit déjeuner sont a l'écoute et au service des clients plus que le personnel de l'accueil cst a dire pas de respect Pour les clients a l'accueil d'arriver et départ donc voilà ce que j'ai retenu de ce hôtel merci j'espère que elle vont faire des efforts pour être agréable et disponible pour les clients
2022 年 4 月に 6 泊滞在
biancaからの返信 (投稿日 : 2023 年 4 月 19 日)
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management