I'm sorry to hear about your disappointing experience at our hotel. We sincerely apologize for any inconvenience caused by the shared bathroom arrangement in some of our rooms, which we understand may not meet the expectations of all our guests. We strive to provide accurate information about our facilities during the booking process, and we regret any oversight that may have occurred in your case. Your feedback is invaluable to us, and we will use it to improve our communication and ensure a better experience for future guests. We hope you'll give us another chance to exceed your expectations in the future.

Dear Ken,Thank you for sharing your positive feedback with us! We're thrilled to hear that you found our facilities for food storage, preparation, and cooking to be accommodating to your needs. Providing our guests with convenient amenities is always a top priority, and we're glad to know that you found value in what we offer.Your satisfaction is important to us, and we're grateful for your recognition of our efforts. Should you find yourself in the area again, we'd be delighted to welcome you back for another enjoyable stay. If there's anything specific you'd like to see or any way we can further enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future!

Dear Carl,Thank you so much for choosing to stay with us and for taking the time to leave us your valuable feedback! We truly appreciate your support and are thrilled to hear that you had an enjoyable experience overall during your recent stay at our hotel.Receiving a rating of 4 out of 5 is fantastic, and we're delighted to know that you found our services and amenities to your satisfaction. At the same time, we're always looking for ways to improve and enhance our guests' experiences, so we'd be grateful if you could share any further details or suggestions on how we can elevate your experience to a perfect 5 out of 5 on your next visit. Your feedback is invaluable to us, and we take every comment seriously to ensure that we consistently meet and exceed our guests' expectations.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding stay in the near future!Warm regards,