Dear Haruka, thanks for the feedback. So glad you enjoyed our convenient location. Happy New Year from all of us!

Dear Mutsuo, thank you for taking the time to review your stay. We hope to welcome you back again.

Thanks for staying with us. We appreciate your feedback!

Thank you for the Review We look forward to welcoming you again in the future.

Thank you for the Review We look forward to welcoming you again in the future.

Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

Dear Guest, Thank you for your glowing review of Grange White Hall Hotel. It is super to hear that you experienced such a fabulous stay and that your expectations were fully satisfied. We are delighted that you found the location of the hotel perfectly positioned to take in the surrounding attractions and look forward to welcoming you again soon. Kind Regards Grange Guest Relations Team

Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Grange White Hall Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused. We look forward to the opportunity of welcoming you back to Grange Hotels in the future. Kind Regards Grange Hotels Marketing Team

Dear Guest, Thank you for taking the time to post a detailed review of your stay at Grange white Hall Hotel London. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused. We hope that you will consider staying on another occasion or in one of our other hotels when we hope that you will be fully satisfied. Kind Regards Grange Hotels Marketing Team

Dear Guest, Thank you for your kind words after your recent stay at our Grange White Hall Hotel. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel soon again! Kind Regards Grange Hotels Marketing Team

Dear Guest, Thank you for your glowing review of Grange Whitehall Hotel. It is super to hear that you experienced such a fabulous stay and that your expectations were fully satisfied. We are delighted that you found the location of the hotel perfectly positioned to take in the surrounding attractions and look forward to welcoming you again soon. Kind Regards Grange Hotels Marketing Team

グランジホワイトホールホテルロンドンをご鑑賞いただき、ありがとうございます。周辺の観光スポットを訪れるのに最適な立地にあることを嬉しく思います。 次回ロンドンを訪れる際に、皆様のご歓迎をお待ちしております。

Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and suggestions and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.

Thank you for providing your feedback on Grange Hotels. It is wonderful to receive your compliments and we look forward to your return to Grange Hotels on another occasion. ​

Thank you for the valued feedback. We will look at the current information on the key cards and update them as necessary.

Thanks for the feedback, much appreciated.

Thanks for taking the time to share your thoughts with us. We hope to be in a positon to carry out a refurbishment in the future and we do not disagree that the property would benefit from an update. The prices are consistent with a property of this style in this location.We hope we have the chance to see you again

Thanks for your feedback it is so greatly appreciated and we are delighted you enjoyed your visit. We hope to see you again :)

Thanks for the feedback, so sorry to hear you did not enjoy your visit.We hope we have the opportunity to put things right and welcome you back.

Thanks for taking the time to share your thoughts with us. We are sorry the hotel did not meet your expectations. Please accept our apologies for any shortcomings on our part

Thank you for taking the time to review your recent stay. We are sorry to hear that things were not as they should have been and we have forwarded the review to the operations team to evaluate. Usually our staff are very friendly so we are sorry to hear you did not expereince this from them. Please accept our apologies.

Dear Rolf, thanks for sharing your thoughts with us, very much appreciated

Dear Robert, thanks for this 10/10 review. We are delighted that you enjoyed your visit.

Thank you for taking the time to review your stay. We are sorry that not eveything was up to scratch. Please accept our apologies for any shortcomings.

Dear Nicola, thanks for taking the time to review yout stay. We are glad you enjoyed you visit and hope to see you again soon.

Thank you for taking the time to review your stay with us. We hope to welcome you back

Thank you for taking the time to review your stay with us. Naturally we are very concerned by what you have written. Whilst we have many new staff, some of whom are not only learning a new job but are also learning English we have Duty Managers on shift to assist and we have trained first aiders. We are sorry that the receptionist did not treat this matter with the urgency and importance that it should have been given and we will investigate this immediately. The hotel has been working to be more sustainable and so plastic glasses were discontinued but we will review this internally. Regarding the window, there is a locking device on the sash window and if this is not closed then it causes the window to rattle with the wind. We will speak to our house-keeping team to ensure the window locks are in place prior to guest check in.Please accept our sincere apologies for our shortcomings on this occassion. If you would like to discuss this further please do get in touch.

Dear Ronan, thank you for your review, we appreciate the feedback. Your comments have been shared with the operations team to see where improvements can be made.