Dear Naoko, Thank you for taking the time to rate your recent stay with us. We hope that your stay was comfortable, enjoyable, and memorable. We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, Mainul Royal National Hotel

Dear Tokutome,Thank you so much for your wonderful feedback! Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. It would be our pleasure to welcome you back for another exceptional stay whenever your travels bring you our way again.Warm regards,Athina Royal National Hotel

Dear Hoki,Thank you so much for your detailed and glowing review of your recent stay with us.We are thrilled to hear that you had such a positive experience and that you found our hotel to be clean, well-equipped and conveniently located.We are delighted that you appreciated the amenities in your room, including the tea set, iron and movable baggage rack, as well as the availability of Japanese-speaking staff. It is also great to hear that you enjoyed the breakfast included in your stay and that our staff were able to accommodate your needs, including storing your luggage after check-out.We truly appreciate your kind words about our hotel's location and value for money. We strive to provide excellent service and comfortable accommodations at a reasonable price, and we are pleased that this was reflected in your experience.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Omar

Dear Junko,Thank you for taking the time to rate your stay with us. We appreciate your feedback, and we're glad to see that you rated your experience as an 8 out of 10. If there's anything specific you'd like to share or if there's anything we can do to make your future stays even better, please feel free to let us know.We hope to have the pleasure of welcoming you back for another positive experience.Best regards,Monique City Sleeper at Royal National Hotel

Dear Makiko.Thank you for taking the time to share an amazing rate review!We are delighted to know that you enjoyed your accommodation with us and that you were comfortable in your room.Again, thank you for sharing your feedback and we hope to see you soon.All the best,Jashanpreet KaurCity Sleeper at Royal National Hotel

Unfortunately we do not provide toothbrushes, however, we have options within and around the hotel to buy them. Thank you for bringing this to our attention, and please let me know if there is anything else I can assist you with.

Thank you!

Dear Keisuke,Thank you for choosing the Royal National Hotel and for sharing your feedback about your recent stay. We appreciate your review and your insights.We apologize for any discomfort you experienced due to the temperature in your room. Your feedback is important to us, and we will certainly take it into consideration as we work to enhance the comfort of our rooms. We understand the importance of ensuring our guests' well-being and comfort during their stay.We're glad to hear that other aspects of your stay were positive. If you have any further comments, suggestions, or specific preferences for your future stays, please feel free to reach out to us directly. Your feedback helps us continue to provide exceptional service.We're sorry to hear about your health situation and the inconvenience it caused. We hope you have fully recovered and we're here to assist you should you have any further concerns.Thank you for choosing the Royal National Hotel. We value your patronage and hope to have the opportunity to host you again for a more comfortable and enjoyable stay in the future.Warm regards,Monique City Sleeper Hotel

Thank you!

Thank you, We hope to welcome you back again soon.

Dear Mieko,We appreciate you taking the time to provide feedback about your recent experience at the City Sleeper. We are happy to know that you had a good stay with us in general, and we really appreciate you for flagging up areas we can improve. Your feedback is essential in our effort to improve our service standards and it serves as motivation for our team in our effort to make sure every guest has a pleasant and comfortable experience. Also, please be advised that we do not have air conditioning. However, we do have fans available upon request. We are sorry if you were not aware at the time. Again, thank you for sharing your comments, We hope to see you soon. All The Best, Iryna Khomyn Royal National Hotel

Dear Tamotsu,Thank you for your glowing review!We truly appreciate your positive feedback and are thrilled to hear that you had a fantastic experience during your stay at our hotel.If your travels bring you back to our area, it would be our pleasure to host you once again.Warm regards,Athina PetikopoulouCity Sleeper at Royal National Hotel

Dear Mariko,Thank you for such fantastic feedback, and thank you for choosing us for your accommodation. I'm delighted to hear that your staying with us was such a good experience. We aim to consistently provide an excellent Guest journey. We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Iryna KhomynCity Sleeper at Royal National Hotel

Dear Mariko,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your kind words and are pleased to hear that you found our hotel to be simple and clean.We understand the importance of a comfortable and well-maintained environment for our guests, and we strive to provide a clean and inviting atmosphere throughout our property.We're also glad to hear that you enjoyed the proximity of pubs and cafes near our hotel. We're fortunate to be located in a vibrant area with various dining and entertainment options nearby, allowing our guests to experience the local culture and cuisine conveniently.Once again, thank you for your review and for choosing our hotel. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best regards,Athina PetikopoulouCity Sleeper at Royal National Hotel

Dear Fumikom,Thank you for your positive feedback! We're glad to hear that you found our location convenient and that you enjoyed the spacious and clean room. We apologize for any inconvenience caused by the noise from the street and other rooms. We understand that noise can be disruptive, especially for sensitive sleepers. We appreciate your understanding and recommendation, and we will take your feedback into consideration as we strive to improve our guests' experience. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind Regards, Athina PetikopoulouCity Sleeper at Royal National Hotel

Dear Kiminori, I'm glad to hear that you were pleased with the location, breakfast, and room cleanliness. It's great when these aspects meet your expectations.Regarding the water pressure in the shower, I understand that it could have been disappointing to experience weak water pressure. It's always helpful to provide feedback to the hotel about such issues, as they may be able to address it for future guests.As for the absence of a toothbrush and tissue, it's common for hotels to provide basic amenities such as these. However, some hotels may not provide them, or they may be available upon request. If you find these items missing in your room, it's a good idea to inquire with the hotel's front desk or housekeeping to see if they can provide them for you.All the best, Athina PetikopoulouCity Sleeper at Royal National Hotel

Dear Keiichiro, Thank you for your excellent feedback. We understand our guest's needs and expectations, and we take pride in providing a clean and comfortable space for you, so our team appreciates that you noticed. Thank you for choosing us and we look forward to welcoming you back soon. All The Best, Athina Petikopoulou City Sleeper at Royal National Hotel

Dear Shogo, Thank you for taking the time to provide valuable feedback about our hotel. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.Kind regards, Athina City Sleeper at Royal National Hotel

Dear Akio, Thank you for taking the time to let us know about your great experience at the City Sleeper. We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback!We look forward to welcoming you back to our hotel in the near future. All The Best, Jason City Sleeper at Royal National Hotel

Dear Ko,Thank you for your 5-star rate review!We are glad to know that you enjoyed your accommodation with us and that you were comfortable in your room.We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding for us. We'll be looking forward to welcoming you soon again. Best regards, Jashanpreet KaurCity Sleeper at Royal National Hotel

Dear Saki,Thank you for your 5-star rate review!We are glad to know that you enjoyed your accommodation with us and that you were comfortable in your room.We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding for us. We'll be looking forward to welcoming you soon again. Best regards, Jashanpreet KaurCity Sleeper at Royal National Hotel

Dear Christina, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had an amazing experience with us and specifically enjoyed our renovated room, cleanliness, breakfast, and location. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, SabinaCity Sleeper at Royal National Hotel

Dear Gillian, Thank you for taking the time to rate your recent stay with us. We're delighted to hear our hotel was perfect for your one-night stay. However, we're sorry to hear you found the duvet too thick but we're glad it did not negatively impact your stay.We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, SabinaCity Sleeper at Royal National Hotel

Dear Suzanne, Thank you for taking the time to rate your recent stay with us. It's wonderful to hear you enjoyed our location and local area and found your room clean and secure. We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, SabinaCity Sleeper at Royal National Hotel

Dear Leonard, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Annette, We appreciate you taking the time to share your feedback with us. We regret to hear that your stay did not meet your expectations. We apologize for any inconvenience you experienced due to the lack of air conditioning. Please be aware that we do provide fans for your comfort as an alternative upon request and availability. If you ever find the room temperature uncomfortable, we encourage you to speak to our front office staff, who will be more than happy to assist you. Your satisfaction is of utmost importance to us, and we want to ensure that every aspect of your experience with us is nothing short of exceptional. If there are any other specific areas where you believe we can improve or if there's anything we can do to make your future stays more enjoyable, please don't hesitate to reach out to us directly. Your feedback is invaluable as we strive to continually enhance our services and offerings. Thank you once again for sharing your thoughts with us. We hope to welcome you back in the future and provide you with a more positive and memorable experience. Warm regards, SabinaCity Sleeper at Royal National Hotel

Dear Mukund, Thank you for taking the time to leave us feedback following your recent stay. We're pleased to see that you had a positive stay overall. It's wonderful to know that you enjoyed your time at City Sleeper at Royal National Hotel. We strive to provide excellent service and a comfortable environment for all our guests, and we're glad to hear that we met your expectations. Your feedback is invaluable to us, and we'll certainly take it into consideration as we strive to improve our offerings to better meet the needs of our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, Mainul City Sleeper at Royal National Hotel

Dear Fabian Yannic , Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Liping, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Morgan, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Håkan Lars, Thank you for taking the time to rate your recent stay with us. We hope that your stay was comfortable, enjoyable, and memorable. We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, Mainul Royal National Hotel

Dear Charles, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a great stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, SabinaRoyal National Hotel

Dear Dana, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Vanessa, Thank you for taking the time to rate your recent stay with us.We hope that your stay was comfortable, enjoyable, and memorable. We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, Mainul City Sleeper at Royal National Hotel

Dear Luisa, Thank you for taking the time to leave us feedback following your recent stay. We're pleased to see that you had a positive stay overall. It's wonderful to know that you enjoyed your time at City Sleeper at Royal National Hotel. We strive to provide excellent service and a comfortable environment for all our guests, and we're glad to hear that we met your expectations. Your feedback is invaluable to us, and we'll certainly take it into consideration as we strive to improve our offerings to better meet the needs of our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, Mainul City Sleeper at Royal National Hotel

Dear Nicholetta , Thank you for taking the time to leave us feedback following your recent stay. We're pleased to see that you had a positive stay overall. It's wonderful to know that you enjoyed your time at City Sleeper at Royal National Hotel. We strive to provide excellent service and a comfortable environment for all our guests, and we're glad to hear that we met your expectations. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, Mainul City Sleeper at Royal National Hotel

Dear Tim, Thank you so much for your perfect feedback. We are delighted to know how much you have enjoyed your accommodation with us. We hope to see you back soon. Kind Regards, Athina

Dear Hiba,Thank you for your feedback, we truly value every guest review and appreciate the time you've taken to share your experience with us.We are sorry to hear that you did not find your bed comfortable, please be assured that this has been mentioned to the head housekeeper and this has been taken very seriously, same goes for the mention to the security team, we will definitely provide extra training to them to ensure a better service.On the other hand we are glad you found our location convenient and we hope to welcoming you again in the future to provide you with an even more memorable experience.Kind regards,Mirko

Dear Sherry,Thank you for your feedback, it is great to know you had a good stay and that location was convenient for your travel schedule.We hope to welcoming you again in the future and wish you the best meanwhile.Kind regards,Mirko

Dear Randy,Thank you for rating your recent visit 5/5, it's great to receive such a score and we have shared it across the team.We look forward to welcoming you again in future.Kind regards,Mirko

Dear William,Many thanks for your good feedback.We are truly happy to hear you enjoyed your stay and we look forward to welcoming you again in the future.Kind regards,Mirko

Dear Lindy,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, as it helps us to enhance our services for all our guests.If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us.We look forward to welcoming you back soon for an even better stay.Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Thomas,We are sorry to hear that on this occasion your experience was as good as expected.We strive to make memorable every guest experience, therefore we would appreciate if you could contact us directly at DAM-Royal@imperialhotels.co.uk to investigate further your feedback.Looking forward to hearing from you.Regards,Mirko

Dear Lisa Lynn,Thank you for sharing your positive experience with us! We are thrilled to hear that you found your room immaculate and more spacious than expected. Providing comfortable and clean accommodations is always our top priority, and it's wonderful to know that we succeeded in exceeding your expectations.We're also delighted that you found our location convenient, with easy access to the Underground and nearby coffee shops. It's great to hear that you would recommend us and that you would consider returning in the future.If there's anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We value your feedback as it helps us to continually improve and provide the best possible experience for our guests.We look forward to welcoming you back to the City Sleeper at Royal National Hotel soon!Warm regards,MainulRoyal National Hotel

Dear Gabriele,Thank you for taking the time to rate your experience at our hotel. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us.Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable.Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us.Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience.Best regards,MainulCity Sleeper at Royal National Hotel

Dear Heather,Thank you so much for taking the time to share your delightful experience at the City Sleeper at Royal National Hotel! We are thrilled to learn that you thoroughly enjoyed your 8-night stay with us.It's fantastic to hear that our central location, just five minutes from the Tube and within walking distance to Covent Garden, made exploring London convenient for you. We're pleased that you found our hotel to be well-organized despite its bustling atmosphere, and that you appreciated the spaciousness and coziness of your room after a long day of sightseeing.Your kind words mean the world to us, and we are truly honored that you would choose to stay with us again in the future. We can't wait to welcome you back to the City Sleeper at Royal National Hotel for another memorable stay!If there are any specific areas where you believe we can improve, please feel free to let us know. Your feedback helps us to identify areas for enhancement and ensures that we continue to provide the best possible experience for our guests.Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Dimitar,Thank you for choosing to stay with us at the City Sleeper at Royal National Hotel and for sharing your valuable feedback.We're delighted to hear that you found our location to be convenient and that you enjoyed exploring London's attractions during your visit.It's wonderful to know that you found your room to be nice, clean, and equipped with a new and very good bathroom. We understand the importance of having a convenient luggage storage option, and we're glad that our service met your expectations.We apologize for any inconvenience caused by the street noise. As you mentioned, being in central London, some noise levels are expected. However, we do have rooms available at the back of the hotel that are quieter. In the future, please feel free to let us know your preference for a quiet room, and we will do our best to accommodate your request, subject to availability.Regarding the refrigerator, we do provide them upon request, but only for medication purposes. If you need a refrigerator for this purpose during your next stay, please don't hesitate to inform us, as our reception is open 24/7, and we will arrange it for you.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to the City Sleeper at Royal National Hotel for another great stay in the future.Best regards,MainulCity Sleeper at Royal National Hotel

Dear Gary p,Thank you for taking the time to share your feedback with us.We're delighted to hear that you enjoyed a comfortable and restful night's sleep during your stay with us. Providing a clean and comfortable environment for our guests is one of our top priorities, and we're thrilled to know that you found our beds and pillows to be comfy.Your satisfaction is important to us, and we're glad that we could contribute to making your stay enjoyable. If there's anything else we can do to make your future visits even more pleasant, please don't hesitate to let us know. We're always here to assist you and ensure that you have a wonderful experience with us.We look forward to welcoming you back to the City Sleeper at Royal National Hotel in the future for another great stay!Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Luc,Thank you for taking the time to share your experience with us. We're delighted to hear that you found your room clean and comfortable. Providing a peaceful and quiet environment for our guests to rest is important to us, and we're glad that you were able to enjoy a good night's sleep.It's fantastic to hear that you enjoyed the breakfast. We strive to offer a variety of delicious options to start our guests' days off right, and we're pleased that you found it very complete and enjoyable.We're also happy to hear that you appreciated our location near Russell Square tube station, as well as the abundance of restaurants in the area. We're fortunate to be situated in such a convenient location, making it easy for our guests to explore all that London has to offer.If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. Your feedback is invaluable to us as we continually strive to improve and provide the best possible experience for our guests.We hope to welcome you back to the City Sleeper at Royal National Hotel again soon!Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Roya,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel's location to be great and that you appreciated the cleanliness of our facilities. Providing a clean and comfortable environment for our guests is always a top priority for us.We appreciate your suggestion regarding breakfast variety. We have two breakfast areas that offer both continental and full English breakfast. However, we're always looking for ways to enhance our guests' experiences, and your feedback will be shared with our team for consideration. We strive to offer a variety of options to cater to different preferences, and we'll certainly take your comments into account as we continue to improve our offerings.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Your satisfaction is important to us, and we're committed to providing you with the best possible experience during your time with us.We hope to have the opportunity to welcome you back to the City Sleeper at Royal National Hotel in the future.Warm regards,MainulCity Sleeper at Royal National Hotel