スタンダード スタジオ エンスイート (Twin Upper Floor) | 内装
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アンバー レジデンス ホテルの口コミ

2.5 out of 5
アンバー レジデンス ホテル
42-44 Gloucester Place, London, England

口コミ

6.8
評価 10 - 168 件の口コミ中 23 件が非常に良い" "
評価 8 - 168 件の口コミ中 68 件が良い" "
評価 6 - 168 件の口コミ中 43 件が普通" "
評価 4 - 168 件の口コミ中 20 件が不満" "
評価 2 - 168 件の口コミ中 14 件が非常に不満" "

7.0/10

清潔度

7.6/10

スタッフとサービス

6.8/10

設備とサービス

6.2/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

8/10 (良い)

Luisa

2024 年 1 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Fair for the price
Room was clean and had all the amenities as described. Good neighborhood. Price was ok for what it was. I was down in the basement that smelt like mold when I got there. As I was sleeping in the middle of the night the water from the neighbor showering above started leaking down onto my bed. There was already pre existing signs around the light fixture that this wasn’t the first time it had happened and probably accounts for the mold smell. The front desk was quick to come and investigate. They were apologetic and changed out my comforter with a new one but really I didn’t want to be in that moldy room anymore. Stuff happens I guess so I don’t particularly fault them except I’m sure it wasn’t the first time that water had leaked.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Amanda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, friendly check-in and out. Nothing flash on the inside but does the job.
2023 年 9 月に 1 泊滞在

6/10 (普通)

Petra

気になった点 : 施設のコンディションと設備、客室の快適度
De electrische verwarming heeft een dag nodig om af te koelen, het appartement was bloedheet
2023 年 2 月に 4 泊滞在

10/10 (非常に良い)

Mônica

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
correu tudo muito bem. recomendo o alojamento.
2022 年 12 月に 2 泊滞在

2/10 (非常に不満)

Mel

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was no ovenwe were supposed to be there a week!! There was no heating the tv didnt work!! They were charging £1.1k!!! Absolutely disgusting. Managed to leave and get a refund

8/10 (良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
agradável
2022 年 12 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outdated and dirty - worse than the photos
Rooms look nothing like the photo. The room was old, unclean and generally disgusting. Exposed electric cables in the bathroom under the sink was worrying. Bed sheets and duvet covers had marks and stains. No heating, just an oil radiator that looked decades old. Carpet was covered in stains, skirting boards were yellow and full of dust and dirt. Hotel was generally unclean, unprofessional and unpresentable. We were forced to spend minimum time here. We also had to spend £50 parking elsewhere as the hotel does not offer parking, despite advertising that it does. Overall the worst hotel experience we’ve ever had
2022 年 12 月に 2 泊滞在

6/10 (普通)

Sandrina

良かった点 : スタッフとサービス
Property is in a nice area but it also need some elbow grease in maintenance. I expected more for the price and description of the rooms. Needs remodelling and more insulation between the floors. You can hear people walking over at any time of the day and night. Does not have safe box, and if you ask for an iron or hair dryer they ask for a deposit. Well located but I won’t recommend the stay.

4/10 (不満)

Kim

気になった点 : 設備とサービス、施設のコンディションと設備
The property was very old and outdated. I had to climb 61 stairsvto room each time because of no elevator.
2022 年 9 月に 2 泊滞在

8/10 (良い)

YAE SONG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 11 泊滞在

8/10 (良い)

Claire

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Natasha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Some electrical sockets didn’t work and it was very noisy outside (nothing they can do about that obviously) but I was pleasantly surprised at how nice it was despite the cheap price
2022 年 8 月に 1 泊滞在

8/10 (良い)

Sandra

2022 年 7 月に 3 泊滞在

8/10 (良い)

danny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very comfortable and clean and neat to tube and buses to travel around
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant stay
The staffs are all very helpful and friendly. Great service and hospitality.
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Mark

2022 年 6 月に 2 泊滞在

4/10 (不満)

Kieran

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
Payed £130 for the night. Outside hotel exterior is nice, however that ends as soon as you enter the premisise. Tired and dated, obvious that little work goes into the upkeep. Stayed in a lower-level room that smelt absolutley awful, the window was open upon arrival to obviously try and ventilate the smell. Stained carpets, marks on walls, evidence of damp on bathroom ceiling, musty water in iron made it stink, cupboard door was hanging off, blood spot on pillow, didnt use any of the kitchen facilites as place seemed unclean overall. While getting ready to leave, the reception called us twice at 10.25 and 10.27 to tell us to exit the room. Checkout 10.30, got to reception at 10.35 as interupted twice by pushy receptionist on phone. We came for a concert during the tube strike so took the hotel out of despiration, as everywhere else was booked up. Only spent 4/5 hours actually sleeping in the hotel. If you just need a bed for the night, you could risk it, but if you are staying for any longer than one night, i wouldnt go here. 1*
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Lorna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location for my needs. Loved that I could drop my bags off before check-in. Some street noise in the evening but not a showstopper for me. Would have no problem to book again.
2022 年 5 月に 1 泊滞在

6/10 (普通)

Tamara

グループ旅行
良かった点 : 施設のコンディションと設備、客室の快適度
Basic, good location, okish value for money
Easy to check-in, room was spacious and beds very comfortable. Good location, close to city centre and tube stations. If you book with time there are better options in the area but it is a good last minute place to crash if you decide to take a last minute trip to London and planning for a night out.
2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Mohammed

2021 年 10 月に 1 泊滞在

8/10 (良い)

Sarah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No Internet Access
The staff was very friendly. However we had trouble with connecting with the internet so for our 3 day stay we had no wifi. So maybe other people won't have an issue for us 4 students not having internet access was a major disappointment.
2020 年 10 月に 3 泊滞在

6/10 (普通)

John

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Holiday during covid
Well situated good old fashioned Keys for gaining entry would stay here again
2020 年 9 月に 5 泊滞在

2/10 (非常に不満)

SEBASTIEN

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Odeurs horrible dans la chambre
Quand on est arrivé dans la chambre çà sentait les égouts a tel que l'on ne pouvais pas rester dans la chambre.On a été obliger d'acheter du fee braise pour essayer d'enlever l'odeur.Personne pour nous accueillir a notre arrivé et on sais même pas comment faire pour appeler le réceptionniste. On a appuyer sur tout les boutons et par miracle il; est arrivé..
2020 年 3 月に 1 泊滞在

6/10 (普通)

Nigel

出張
Self catering stay whilst working in London
Great location for this basement self catering room. Only heating was electric and room was in need of some refurbishment. Reception was good. Noisy at night as road was busy and no double glazing. Reasonably priced though.
2020 年 2 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A fuir
Accueil peu chaleureux, chambre très sale, vitre cassée, chauffage qui ne fonctionne pas, télécommande de la TV idem, et le wifi non plus.
2019 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
Room was very cluttered too much stuff in such a small room. Bathroom and kitchen were freezing as only heating was a small plug in radiator where the beds were so nothing in the bathroom would have been impossible to shower or bath in such cold room. Beds were comfy enough but smelt sweaty like they hadn’t been washed especially the pillows but quilt too. Nice to have the little kitchen there if staying for a few days. Staff were brilliant tho very helpful and friendly especially when I couldn’t shut the window in my room. Needs a update I think and cleaning better but was ok for the one night we were staying.
2020 年 1 月に 1 泊滞在

6/10 (普通)

Qasir

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Not 24/7?!
Good but not so 24/7
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

Andrea Kidd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mycket nöjd.
Mycket nöjd med vistelsen. Bra utbud med matställen i området. Även bra utbud av mataffärer. Lättillgängliga buss och tunnelbaneförbindelser. Ett trevligt hotell med trevlig personal.
2019 年 9 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
Fin beliggenhed, men fik tildelt et kælderværelse uden mulighed for udluftning. Temmelig slidt men rent.
2019 年 12 月に 3 泊滞在

8/10 (良い)

Claudia

良かった点 : スタッフとサービス
2019 年 12 月に 7 泊滞在

8/10 (良い)

Camilla

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 3 泊滞在

6/10 (普通)

Mads

グループ旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
2019 年 11 月に 1 泊滞在

6/10 (普通)

Olivier、Paris

家族旅行
良かった点 : 清潔度、スタッフとサービス
Très bon emplacement, dans un quartier calme (néanmoins il a de la circulation sur Gloucester Place), avec à moins de 4 minutes à pied un petit magasin d'alimentation et le métro (plusieurs lignes à 10 min). Pour la chambre, avis mitigé. On est loin du "luxe" mentionné dans l'annonce. C'était assez vieillissant (tache, fissure sol, pb rideau), mais c'était propre. Nous avons eu un problème avec les WC, bonne réactivité de la part du gérant. Nb: je n'ai pas testé le wifi, mon navigateur m'indiquant qu'il pouvait potentiellement y avoir un risque de sécurité sur le site de connexion. Nous avons pu laisser nos bagages sans problèmes le jour du départ. Au global, nous avons passé un séjour agréable, mais on ne peut pas à mon sens pas écrire "luxe" pour la chambre que nous avions eue. En conclusion, bon emplacement, propre, service , équipement très correct, mais ce n'est pas "luxe". Je recommande néanmoins l'établissement si le côté vétuste ne vous dérange pas.
2019 年 11 月に 3 泊滞在

6/10 (普通)

Vince

出張
気になった点 : 施設のコンディションと設備
Room looked old a communal areas very poor. Much like a hostel from many years ago. Needs improvement
2019 年 11 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2019 年 11 月に 2 泊滞在

8/10 (良い)

Jackie

家族旅行
良かった点 : 清潔度、スタッフとサービス
Super communication prior to our visit, we were able to check in very
2019 年 11 月に 1 泊滞在

4/10 (不満)

Per

2019 年 10 月に 4 泊滞在

8/10 (良い)

Karen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great find in London
Friendly welcome, especially as it was evening and unexpectedly . Lovely spacious room, spotlessly clean, well equipped and comfortable. Great location, would definitely recommend.
2019 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brl emplacement
Acceuil trés agréable et à l écoute des clients , emplacement central pour découvrir la ville et tarifs adapté au lieu. Merci beaucoup au propriétaire.
2019 年 10 月に 5 泊滞在

4/10 (不満)

Meenal

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Very strange smell in the rooms. Windows rattle every time a bus/truck passes nearby.
2019 年 10 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Internet was very bad.
2019 年 10 月に 3 泊滞在

8/10 (良い)

Sônia Regina

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Localização privilegiada.
Atendentes atenciosos, apartamento aconchegante com exceção do banheiro que era muito pequeno. Localização do hotel é excelente, proximo do Centro histórico, de áreas de compra, de museus, igrejas, mercados, pubs. Etc. Localização segura. A limpeza do apartamento e feita semanalmente o que não é muito agradável visto que em outubro o tempo é úmido e as toalhas não secam de um dia para outro.
2019 年 10 月に 9 泊滞在

4/10 (不満)

Tarja

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Poor hotel, great location.
We were located in the basement in a really dark room without proper airconditioning. The carpet was stained with burnmarks from iron and it didnt have proper heater, just this old radiator. If you had shower and you had your heater o, room was super humid and smelled bit of mildew. Shower was cleaned ok but the thermostat was weird, 5mins we had warm water, after that it was either cold or boiling hot and the water pressure was poor. The beds were ok and loction was perfect, thats why we stayed. Also wen we left, the stairs outside the reception were super slippery and i fell down with my luggage when i tried to get to taxi.
2019 年 10 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
It’s ok
It was okay as we didn’t stay long in the room, it was just a place to spend one night as we were seeing a show. The facilities were basic and worn however they were clean. The tv didn’t work but we were given a free WiFi code. The caretaker was very helpful and polite so check in was very efficient. The hotel is very well located but parking is on the road and is £5 per hour but free after 6:30pm and free on Sunday. There is a NCCP car park nearby but that was £10 and hour but may be cheaper if you book in advanced.
2019 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was perfect for a one night stay and close enough to where we needed to be
2019 年 10 月に 1 泊滞在

6/10 (普通)

Adrian

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 9 月に 1 泊滞在