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The Empire Hotel & Spa

4.0 star property
A coastal retreat where wellness meets indulgence, offering spa treatments to rejuvenate the senses and refreshing pools for complete relaxation

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The Empire Hotel & Spa, located seaside, offers rejuvenating body treatments and aromatherapy at its onsite spa. Guests can relax by indoor and outdoor pools, dine at two restaurants, and use in-room WiFi. Past visitors consistently praise the hotel's attentive service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

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Showing 1 of 1 room

View all photos for Double Room

Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Llandudno, The Empire Hotel & Spa is near a train station and near the beach. Eryri National Park and Great Orme Country Park reflect the area's natural beauty and area attractions include Pen-y-Dinas Hillfort and Bodafon Farm Park. The Cayley Promenade and Conwy Water Gardens are also worth visiting. Take in the nearby slopes with snowboarding, skiing lessons, and skiing, or check out other outdoor activities such as snow tubing. Visit our Llandudno travel guide
Map
LL30 2HE, Wales, Llandudno, Church Walks

What's nearby

  • Llandudno featuring general coastal views
    Llandudno North Shore Beach
    2 min walk - 0.2 km
  • Great Orme Tramway showing railway items and street scenes
    Great Orme Tramway
    3 min walk - 0.3 km
  • Promenade which includes a small town or village as well as a small group of people
    Promenade
    3 min walk - 0.3 km
  • Llandudno pier at sun rise. 6 stop 5sec
    Llandudno Pier
    4 min walk - 0.4 km
  • Venue Cymru featuring flowers, a park and signage
    Venue Cymru
    17 min walk - 1.5 km

Getting around

  • Llandudno Station
    13 min walk
  • Manchester Airport (MAN)
    94 min drive

Restaurants

  • Pier Fish And Chips
    4 min walk
  • Wildwood Kitchen
    4 min walk
  • The Palladium (Wetherspoon)
    4 min walk
  • Cottage Loaf
    4 min walk
  • St George's Hotel
    6 min walk

About this property

The Empire Hotel & Spa

Upscale hotel by the sea
You can look forward to free full breakfast, a terrace, and a bar at The Empire Hotel & Spa. Treat yourself to aromatherapy, a body treatment, or a hot stone massage at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a health club and a steam room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking
  • Massage treatment rooms, a computer station, and smoke-free premises
  • A porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 54 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with digital channels and DVD players
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Exterior
Imperial Hotel
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
9.2 out of 10, Wonderful, 1,001 reviews
The price is ￥21,570
￥25,884 total
includes taxes & fees
Feb 10 - Feb 11
Imperial Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Does The Empire Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Empire Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; Check-in end time: 11 PM.

What time is check-out at The Empire Hotel & Spa?

Check-out is at 11 AM.

Where is The Empire Hotel & Spa located?

Situated by the sea, this spa hotel is steps from Llandudno ski slope and Great Orme Tramway. Seilo Welsh Calvinistic Methodist Chapel and Llandudno North Shore Beach are also within 5 minutes. Llandudno Station is 13 minutes by foot.

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Reviews

The Empire Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 361 out of 550 reviews
Rating 8 - Good. 140 out of 550 reviews
Rating 6 - Okay. 44 out of 550 reviews
Rating 4 - Poor. 4 out of 550 reviews
Rating 2 - Terrible. 1 out of 550 reviews

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jan 2026

10/10 Excellent

Andrew Stuart

Liked: Cleanliness
We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Stayed 2 nights in Jan 2026

8/10 Good

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were good,room was spotless, pool, gym and sauna were fantastic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

D

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very pleasant and helpful. The staff on reception were particularly helpful. We were disappointed that the evening meal menu was a fixed price 4 course meal, with no a la carte options. The food was lovely but we really didn’t want a four course meal.
Stayed 2 nights in Oct 2025

8/10 Good

Marjorie

We were very pleased with our stay at Empire Hotel, all facilities were good
Stayed 3 nights in Oct 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Llandudno is like being home
Stayed 3 nights in Oct 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, large lounge and restaurant area's both welcoming, decorated and furnished well. Food was a very high standard. The water in indoor pool could have been warmer but all on all we had a very nice stay.
Stayed 2 nights in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely though showing signs of age . Could do with a face lift . I booked a manicure but only had a few colours and could not do french polish which was why o booked it in the first place so was very disappointed. Staff friendly and bed extremely comfortable
Stayed 4 nights in Sep 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Mum and Dad have had an absolute amazing time.. Everything was completely wonderful! Myself and my siblings booked my Mum and Dad in for their special anniversary, and they couldn't fault a thing. They sincerely loved every single moment. My Mum said they will definitely be returning.. The staff can't do enough to help,so friendly and helpful,every single member. The room was simply beautiful,the food was outstanding. We are all so happy that you have all contributed to make this so very special. Thank You to you all..
Stayed 3 nights in Sep 2025

6/10 Okay

Bev

The only thing I didn’t agree with was there was only a four course meal on offer on a night time at £40 pp if you only wanted 2 courses it was still £40pp which I think is totally wrong.
Stayed 4 nights in Sep 2025

6/10 Okay

christopher

Liked: Staff & service, property conditions & facilities
Firstly when i checked in they gave me a very small room it was bot the room i booked ,i told the reception it was the wrong room and i was told all the rooms was standard ,i showed the room i went for on expedia.co.uk it was a much better room ,she trid to contact expedia.co.uk but they would not answer, so she tried the owners and they wanted to refund me but i did not want that because i wanted my holiday, then she offed me another room which was bigger and i had to except that,the porter told me it was for another couple but they would get the smaller room ,it looks like work out these rooms as first come first serve,i was very disappointed about it all but it didn't spoil my holiday
Stayed 7 nights in Sep 2025

8/10 Good

jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, parking abit awkward.
Stayed 3 nights in Sep 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is everything in Llandudno and guaranteed this here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty of seating area. Hotel was very clean. Staff were friendly and helpful.
Stayed 7 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent, clean and friendly ..
Stayed 2 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tea and coffee machines could have been accessable anytime However the rooms were well stocked with tea and coffee and the cups pots and coffee pots were a great size
Stayed 2 nights in Aug 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all the extras here

no complaints here, way above normal UK hotel/B&B... fridge, air cond, inside pool, even two lifts (for 3 storey unusual). Parking is a challenging skill, but then, having parking at all is unusual in these seaside places., so all is still100%!! not part of hotel, but be careful seagulls down by pier... very aggressive if you have food.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 4 nights in Aug 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well looked after the room was very nice and the bed was lovely and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly hotel

Amazing stay ,beautiful hotel very friendly, breakfast excellent and room very comfortable, great shower for myself and also grandson loves a bath, use of thd pool was great added bonus as we love swimming, only criticism was the set 4 course evening meal , i was on my own with grandson age 5 and we just wanted a snack ( maybe bowl of chips ) but was told they didn't do that so we had to go out and when we came back i asked for a hot chocolate from the free machine but was told it was only for after meal drinks, wouldn't stop us going again though
Stayed 2 nights in Jul 2025

6/10 Okay

Eileen

The property is very dated and could do with a complete refurbishment
Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Empire

Really lovely hotel, spotlessly clean, very friendly staff, even carried our bags to our room for us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff, they make you feel so happy and they are happy to help.
Stayed 2 nights in Jul 2025