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バンダー ウルバニ リゾート - メンバー オブ デザイン ホテルズの口コミ

4.5 out of 5
バンダー ウルバニ リゾート - メンバー オブ デザイン ホテルズ
Krojaška ulica 6-8, Ljubljana

口コミ

8.8

非常に良い

評価 10 - 348 件の口コミ中 201 件が非常に良い" "
評価 8 - 348 件の口コミ中 104 件が良い" "
評価 6 - 348 件の口コミ中 26 件が普通" "
評価 4 - 348 件の口コミ中 13 件が不満" "
評価 2 - 348 件の口コミ中 4 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
部屋にティッシュがなかった フロントデスクの対応がイマイチ
2019 年 4 月に 3 泊滞在

10/10 (非常に良い)

Fuka、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
旧市街にあり、車は入れませんが快適な小さなホテルです。
近隣には飲み屋さんいっぱいあります。夜は少々うるさいかも。気さくな従業員と清潔なホテルで快適でした。もし次に行くにしてもまた選びます。
Vander Teamからの返信 (投稿日 : 2017 年 4 月 23 日)
Dear valued guest, Thank you for your comments. It will be our pleasure to welcome you in our Vander again. Kind regards,

10/10 (非常に良い)

Takeshi、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
旧市街に近く綺麗なホテル
旧市街に近く綺麗なホテル。 便利で皆親切。 部屋にティッシュと備え付けの水がなかったのが残念。

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Nicola

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location for exploring the city - everywhere is walkable from the hotel. Hotel has a lovely modern and friendly boutique feel. Staff all very accommodating. Great breakfast included with lots of options and large portions. Only thing visitors may want to consider is our bathroom had a transparent glass wall and door which may not be suitable for all people sharing a room! Not sure if all rooms have this feature.
2024 年 5 月に 3 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Nicola,thank you for your feedback and your review about your stay with us. We are glad you enjoyed your stay with us and we hope Ljubljana left a deep impression on you.That is true, all of our bathrooms are seperated by a glass wall from the rest of the room.Kind regards

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Andrew,thank you for your review, we appreciate it. We are glad you enjoyed your stay with us and we hope Ljubljana will be a great place for you to return to in the future.Kind regards,

8/10 (良い)

Alberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tendrían que avisar, que el hotel está en una zona peatonal y que el parking está a unos 800 metros
2024 年 3 月に 5 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Alberto,thank you for your feedback, we appreciate it.We hope you have enjoyed Ljubljana and Slovenia.Kind regards

10/10 (非常に良い)

Gabriele

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A wonderful place to be, we slept like a baby, directly in the beautifil old town city and friendly service...
2024 年 3 月に 2 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Gabriele,thank you for your feedback, we appreciate it. We are glad to see you enjoyed your stay with us.We hope Ljubljana will be place you will love returning to in the future.Kind regards

10/10 (非常に良い)

Stéphane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très beau séjour
Bel hôtel propre et très agréable, en plein cœur de ville
2024 年 2 月に 3 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Stephane,thank you for your review, we appreciate it. We are glad you enjoyed your stay with us and we hope Ljubljana will stay in your heart forever.Kind regards

10/10 (非常に良い)

karin

2024 年 2 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Karin,thank you for your feedback of your stay, we appreciate it.We are happy to see you have enjoyed Ljubljana and your stay with us and we hope we will be able to host you again in the future.Kind regards

10/10 (非常に良い)

Eleonora

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super!
Hotel molto carino, in posizione centralissima. Personale cortese e preparato. Stanza accogliente e pulita. Ottima e abbondante colazione. Ci torneremo!
2024 年 1 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Eleonora,thank you for your feedback of your stay with us, we appreciate it.We are glad you enjoyed the breakfast, our chef does a tremendous job preparing a seasonal menu with fresh food.Welcome back again in the future.Kind regards

10/10 (非常に良い)

Ensari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Ensari,thank you for your feedback, we appreciate it.Kind regards

10/10 (非常に良い)

Suzie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, clean, comfortable room. Excellent breakfast with vegan and vegetarian options. On the river and walkable to restaurants, sights and doing. Open market really close. Lobster on a walkable Street. No parking
2023 年 10 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Suzie,thank you for your feedback, we appreciate it.Our location in the city truly is amazing, that gives our guests the best starting point for exploring the city.We are glad you enjoyed your stay here with us and we hope to see you again in the future.Kind regards

10/10 (非常に良い)

zoltan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous stay!
Very nice hotel, in the heart of old town! Close to shops, bars, restaurants and other amenities. Room was very comfortable, large with a fantastic view! Breakfast was amazing! Fantastic choice of dishes to choose from. The hotel doesn’t do buffet style breakfast, but if you book your room with breakfast you get a choice of two dishes from the menu plus an assortment of pastries - fantastic food and very generous portions! The hotel staff are very professional, helpful and friendly. We would recommend this hotel!
2023 年 12 月に 3 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Zoltan,thank you for your feedback, we appreciate it.We are glad you enjoyed your stay here with us and we hope to see you again in the future.Kind regards

6/10 (普通)

Kurt

カップルで旅行
良かった点 : 清潔度
ein Frühstücksbuffet würde allen zur Stress Vermeidung helfen!
2023 年 12 月に 2 泊滞在
Vander teamからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Kurt,thank you for your feedback, we appreciate it.The reasoning behind an a la carte breakfast is freshly prepared food for our guests and less waste.Kind regards

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Buona sistemazione in pieno centro storico
Ottima la pozione dell'hotel e ottima la colazione con possibilità di scegliere alla carta. Mi aspettavo un po' di più dalla stanza in quanto le dimensioni erano ridotte per due persone con bagagli. Bagno cieco senza aspirazione, asciugamani e tende presentavano degli strappi e lo scarico della doccia era maleodorante. Buono nel complesso ma mi aspettavo qualcosa in più dalla camera.
Asciugamano bagno
Tenda della camera
2023 年 11 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear,thank you for your feedback and review of your stay with us, we appreciate it. We are sorry to hear the experience was not fully enjoyable, but thank you for pointing out what we should improve on, so we can do our best.Kind regards

6/10 (普通)

Trish

グループ旅行
良かった点 : 清潔度、スタッフとサービス
The room was full of furniture so it seemed crowded. The design was out dated and carpets worn. The ventilation system runs constantly so it is a little noisy. It was a little overpriced due to the location. The staff was very very helpful kind and responsive.
2023 年 10 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Trish,Thank you for your feedback of you stay, we are sorry to see you were not fully satisfied with your stay at our hotel. It is true regarding the issues, you have brought them forward to our reception team, but we were unfortunately not successful in resolving them.We hope you enjoyed Ljubljana as a city and that you will consider returning to visit our country in the future.It was our pleasure having you.Kind regards

10/10 (非常に良い)

STEPHEN

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice small hotel in middle of pedestrian only area next to water way (river?).
2023 年 10 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Stephen,thank you for your feedback and review, we appreciate it.We are glad to see you enjoyed your stay with us here at Vander and we are glad you enjoyed Ljubljana just as much.We hope we will see you again in the future.Kind regards

10/10 (非常に良い)

Douglas

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly and helpful. This hotel is located on a walking street so the logistics were a bit complicated, but we received a lot of eager assistance. It was a great location!
2023 年 9 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Douglas,thank you for your feedback and a positive review, we appreciate it. We are glad to hear you enjoyed your stay in Ljubljana and were thoroughly helped out by our staff. We hope Ljubljana has left a warm a nice memory and you will consider visiting us again.Kind regards

10/10 (非常に良い)

gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff, outstanding breakfast. Walkable to most everything. Our room was quiet and clean. If you’re staying with someone you might find that you wished there was more privacy in the bathroom, there’s a curtain and glass door with no fan.
2023 年 9 月に 5 泊滞在
Vander Teamからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Gary,thank you for your feedback, we appreciate it. We are glad to see you enjoyed your stay with us and you enjoyed Ljubljana as well.For the bathroom, it is true. Our bathrooms don't offer as much privacy as one would hope, but that is they way they were designed by Sadar & Vuga.We hope you will consider visiting Ljubljana again in the future.Kind regards

10/10 (非常に良い)

J.A.

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel in a historical heart of Ljubljana
Great stay, attentive and friendly stuff, wonderful location and the little pool on the roof top is a gem!
2023 年 9 月に 2 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear J.A.,thank you for your positive feedback of your stay, we appreciate it. We hope you have enjoyed Ljubljana just as much and will consider returning in the future.Kind regards

10/10 (非常に良い)

Tomas Alexander

2023 年 9 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Tomas,thank you for your feedback, we appreciate it.We are glad to see you enjoyed your stay in Ljubljana.Kind regards

6/10 (普通)

Claire

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
A little tired and in need of a refurb, great food
Boutique hotel in the centre of Ljubjlana. The location was great as was the food at breakfast, and the service in the restaurant, and they did a nice breakfast dessert for my partner's birthday. However, I was a bit disappointed with the rooms and the standard. It feels that it is in need of an update, the towels were past their best and the bath mat had threads hanging off it. The curtain was hanging off in the room, and there was no fridge in the cupboard in our room. It was clean, but felt tired. The shower made a noise when using the main shower head which could have done with replacing, the smaller one was fine. Bathrobes in the room didn't have a cord to tie it closed. The upstairs pool is great albeit small (which was expected) but there were two towels there when we got up there, one of which was damp. The one sun lounger has seen better days. It was therefore disappointing from what we expected, but overall clean and not too expensive. With a little tlc, it could be lovely.
2023 年 8 月に 2 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Claire,Thank you for your feedback of your stay, we appreciate it. We appreciate your honesty regarding your stay, so we know which aspects we have to improve, to make other guests even more comfortable.We hope you will be returning to Ljubljana / Slovenia again in the future.Kind regard

10/10 (非常に良い)

Wi Jin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, modern and grease service with free breakfast
2023 年 8 月に 2 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Wi Jin,thank you for your feedback of your stay, we appreciate it. We are happy to see you enjoyed your stay with us and we hope you enjoy Ljubljana just as much.Kind regards

10/10 (非常に良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel in Ljubljana
Awesome pedestrian only area
2023 年 7 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Chris,thank you for your feedback, we appreciate it. We are glad to see you enjoyed your stay with us and we hope to see you again in the future.Kind regards

10/10 (非常に良い)

Veli

2023 年 7 月に 3 泊滞在
Vander Teamからの返信 (投稿日 : 2023 年 7 月 22 日)
Dear Veli,thank you for your feedback of your stay, we appreciate it.Kind regards

10/10 (非常に良い)

Brendon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful hotel right in the mix of the area. Extremely friendly and professional staff and excellent accommodations. Lastly, excellent recommendations and and taxi arrangements to and from the hotel. Highly recommended!!😁👍
2023 年 5 月に 3 泊滞在
Vander Teamからの返信 (投稿日 : 2023 年 6 月 24 日)
Dear Brendon,thank you for your feedback of your stay, we appreciate it. We are glad you enjoyed your stay with us and we hope we will be able to host you again in the future.Kind regards

10/10 (非常に良い)

MOEMA

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Recomendo!
Hotel muito fofo, quarto pequeno, mas moderno e com espaço super aproveitado. Cama bem confortável, ducha ótima, banheiro meio apertado,mas tudo novo. Drinques de boas vindas, staff simpático e localização perfeita.
2023 年 6 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear,Thank you for taking the time to write a review, we appreciate it. We are glad to see you enjoyed your stay with us and Ljubljana. We sincerely hope to be able to host you again in the future.Kind regards

4/10 (不満)

Martin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
An open-air bath room hotel
Upon reservation I wrote to the hotel and explicitly underlined that I wanted a room with a solid door to the bathroom. At check-in we were then given a room without any door to the bathroom.. I complained, but were told that the reception probably not had read my message. I asked for a refund so we could move to another hotel, but were told that was not possible. I called hotels.com and were told that it was up to me to check that the hotel had reacted to by message... The hotel is situated in a no-car zone, so we had to push our luggage through the city for 10 min. from the drop off place. The hotel only starts the breakfast service from 08.00. We asked for a cup of coffee one morning at 07.55, when we had to leave early, but were told that was not possible. 5 min. - a cup of coffee - A 4-star hotel...(we could smell the coffee from the machine behind the waiter). The towels were every day alle torn and in threads. The beed sheet was never changed during a 4 days visit.
2023 年 6 月に 4 泊滞在
Klemenからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear Martin, thank you for taking your time to write the review of your stay with us.It is true that you have specifically requested a room with a solid door, but when you were making the reservation it was clearly seen what kind of a room you have booked. It is this exact room from the pictures that was assigned to your reservation. As it was not a fault from our end, but lack of due dilligence on your end, you were not entitled to a refund. The same goes for the hotel, being located right in the HEART of the historical city centre, meaning we cannot be reached by a car (we have this piece of information posted as well).Even though, we always do our best to resolve any kind of issues that our guests might experience and if we have the capabilities to resolve the issue. But lack of planning on your end does not constitute an emergency on our end.We hope you have atleast enjoyed Ljubljana as a city and every other beauty Slovenia has to offer.Kind regards

10/10 (非常に良い)

Sonia

2023 年 6 月に 1 泊滞在
Vander Teamからの返信 (投稿日 : 2023 年 6 月 24 日)
Dear Sonia,thank you for your positive feedback, we appreciate it.Kind regards

8/10 (良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel is located literally in the centre of town so it's massively convenient for all city attractions. Room was very clean although the hotel wi-fi strength didn't reach the room which given it was only the 2nd floor (room 26) was a disappointment given a) this is a 4 star hotel and b) its nearly a given to have in modern times. Air-con in room was good and the noise from the street was excellently blocked out by triple glazed windows (couldn't hear a thing!). Bed was great, breakfast was really good, staff overall friendly although seemed a tad bored(!) at times ... overall I would recommend this hotel.
2023 年 5 月に 3 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Matthew,thank you for your feedback and review, we appreciate it. We are sorry to here there were some issues during your stay, but we are glad you overall still enjoyed your stay with us and we hope you enjoyed Ljubljana as much as possible.Kind regards

10/10 (非常に良い)

Victor

2023 年 5 月に 1 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Victor,Thank you for your feedback, we are glad you enjoyed your stay with us.Kind regards

10/10 (非常に良い)

Lynn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, clean rooms, a little bit small but location made up for it
2023 年 5 月に 2 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 5 月 20 日)
Dear Lynn,thank you for your feedback, we appreciate it. We are glad to see you enjoyed your stay with us here in Ljubljana and we hope you enjoyed Ljubljana just as well.Kind regards

10/10 (非常に良い)

SENAKA

2023 年 5 月に 2 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 5 月 14 日)
Dear,thank you or your feedback, we appreciate it.We are glad to see you have enjoyed your stay with us and we hope you enjoyed Ljubljana as well.Kind regards

10/10 (非常に良い)

Kurt

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect location for weekend in the city center.
Very nice overall, great welcome and wonderful two night/three day visit. Breakfast was a highlight, can’t say enough about their crispy bacon.
2023 年 4 月に 2 泊滞在
Vander Teamからの返信 (投稿日 : 2023 年 4 月 23 日)
Dear, we appreciate and thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see you again in the future! Best regards, Vander Team

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful staff helped with many arrangements and needs. Great breakfast. And dinner!
2023 年 3 月に 4 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear Peter,Thank you for your feedback, we appreciate it. We are glad to see that the staff was helpfull during your stay, and we hope you enjoyed Ljubljana as a city as well.Kind regards

10/10 (非常に良い)

Leif Arne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfekt for turister
Perfekt beliggenhet i gamlebyen for turister. Fantastisk meny frokost fra kl 0800-1400. Hotellet har ok rom, god seng, div tv kanaler.
2023 年 2 月に 5 泊滞在
Vander teamからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Arne,thank you for your feedback, we appreciate it.We are glad you enjoyed your stay with and that you enjoyed Ljubljana. We sincerely hope you will consider coming back to Ljubljana at some point in the future.Kind regards

6/10 (普通)

Gruska

2023 年 1 月に 1 泊滞在
Vander Teamからの返信 (投稿日 : 2023 年 2 月 4 日)
Dear Gruska,thank you for your feedback of your stay with us.Kind regards

6/10 (普通)

Emanuele

良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Posizione perfetta, struttura bella e camera accogliente e spaziosa. Servizio deludente (è stato necessario sollecitare più volte per rifare la camera), colazione abbondante ma servizio molto migliorabile per una struttura 4 stelle.
Vander Teamからの返信 (投稿日 : 2023 年 2 月 4 日)
Dear Emanuele,thank you for your feedback of your stay, we appreciate it.We hope you enjoyed Ljubljana as a city, as it is so lovely.Kind regards

8/10 (良い)

Lorenzo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Lucy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 1 泊滞在
Vander Teamからの返信 (投稿日 : 2022 年 10 月 20 日)
Dear, we are pleased to hear you enjoyed your stay with us. We hope to see you again in the future! Best Regards, Vander Team

10/10 (非常に良い)

Carolyn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location and staff were superb
2022 年 10 月に 2 泊滞在
Vander receptionからの返信 (投稿日 : 2022 年 10 月 19 日)
Dear, thank you for the perfect review score, we appreciate it. We hope you enjoyed the city of Ljubljana just as much. Kind regards

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel in the heart of the old town!
We really enjoyed this hotel! It was right in the heart of the old town, accessible to great restaurants, shopping, and tourist activities. The breakfast was lovely, and the staff was very friendly. We would definitely stay here again!
2022 年 10 月に 1 泊滞在
Vander receptionからの返信 (投稿日 : 2022 年 10 月 19 日)
Dear Mr. James, thank you for the perfect review score, we really appreciate it. We are glad to see you enjoyed your stay here with us and we hope to see you again in the future. Kind regards

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ExcellentHotel
Very Good Hotel. Excellent location. Excellent Service
2022 年 9 月に 4 泊滞在
Vander receptionからの返信 (投稿日 : 2022 年 10 月 2 日)
Dear, thank you for the perfect review score, we really appreciate it. We are glad to see you enjoyed your stay here with us and we hope to see you again in the future. Kind regards :)

8/10 (良い)

Kurt

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 2 泊滞在

6/10 (普通)

Hannah

良かった点 : 清潔度、スタッフとサービス
Great location
Hotel is in a fabulous location and breakfast was great. Room wasn’t great. Once side of double against window. Bathroom with see through glass and a curtain was odd. Just felt like it was trying to be trendy but the design of the room wasn’t functional. Also torn curtain. Bed was comfy though.
2022 年 9 月に 3 泊滞在
Vander receptionからの返信 (投稿日 : 2022 年 9 月 19 日)
Dear Hannah;thank you for your feedback and review, we appreciare it. We are sorry to see your stay wasn't as enjoyable as we would have hoped for. We will try to improve on the things we can improve on and do our best next time.Kind regards

6/10 (普通)

Alice

カップルで旅行
良かった点 : 清潔度
Globalement notre séjour au Vander Hôtel s’est bien passé. Mais nous avons eu beaucoup de déceptions : la salle de bain est très mal organisée et les toilettes sont visibles depuis la chambre (aucune intimité), la chambre n’est pas vraiment calme (on entend les voisins), la chambre est assez petite et le petit déjeuner était assez décevant : déjà ce n’est pas un buffet comme indiqué dans la réservation, la qualité n’est pas si incroyable que le décrivent les commentaires que j’ai pu lire, service extrêmement lent et personnel pas très aimable. Par contre un super choix. La piscine sur le rooftop de l’hôtel est très agréable. La literie est confortable.
2022 年 8 月に 3 泊滞在
Vander receptionからの返信 (投稿日 : 2022 年 9 月 19 日)
Dear Alice,thank you for your review of your stay, we appreciate it. We are sorry to see you did not fully enjoy your stay here with us, but we hope Ljubljana and Slovenia was spectacular.Kind regards

8/10 (良い)

Penelope Van

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The location is fantastic. Staff very friendly. We had weak to no wifi which was not fixed. A/C did not work properly which was never addressed. Luckily the weather cooled off. Staff were friendly but seemed a little overwhelmed at times (goes with the times unfortunately). Coffee cups, wine glasses not cleaned up. Not a big deal but a 4 star place should do better
2022 年 8 月に 4 泊滞在
Vander receptionからの返信 (投稿日 : 2022 年 9 月 19 日)
Dear Penelope,thank you for your feedback of your stay, we appreciate it.We are sorry we did not reach all of your expectations during your stay and we promise we will do all in our power to improve in the future.Kind regards

8/10 (良い)

Anna

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 2 泊滞在
Vander teamからの返信 (投稿日 : 2022 年 8 月 6 日)
Dear, thank you for the perfect review score, we appreciate it. We hope you enjoyed the city of Ljubljana just as much. Kind regards