Syracuse Grand

2.5 star property
Escape to a relaxing retreat where you can unwind by water or reinvigorate your senses with fitness and wellness.

Choose dates to view prices

Located close to St. Joseph’s Health Amphitheater, Best Western Liverpool-Syracuse Inn & Suites is the perfect haven for relaxation and productivity. Unwind in the spa tub or indoor pool, get fit at the 24-hour gym, or simply relax with a hearty breakfast buffet - previous guests rave about the helpful staff.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
The current price is ¥13,702
¥15,757 total
includes taxes & fees
Jan 23 - Jan 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed with Sofa bed, Refrigerator

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, Refrigerator

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Superior Double Room, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Superior Single Room, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, Refrigerator

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Liverpool, Syracuse Grand is near the airport and near a train station. The area's natural beauty can be seen at Oneida Lake, while Landmark Theatre and The Oncenter are cultural highlights. Consider St. Joseph’s Health Amphitheater at Lakeview for a night out, and don't miss New York State Fairgrounds, a top local attraction. Water skiing, rafting, and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Map
13088, NY, Liverpool, 136 Transistor Pkwy

What's nearby

  • Hopkins Road County Park - 10 min walk - 0.9 km
  • Onondaga Lake Park - 1 min drive - 1.8 km
  • Lake Onondaga - 1 min drive - 1.8 km
  • Sainte Marie among the Iroquois - 1 min drive - 1.8 km
  • Salt Museum - 2 min drive - 2.5 km

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Francesca's Italian Kitchen - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪KFC - ‬11 min walk
  • ‪The Retreat - ‬4 min drive
  • ‪Heid's Of Liverpool - ‬3 min drive

About this property

Syracuse Grand

Hotel near Destiny USA
Located close to St. Joseph’s Health Amphitheater at Lakeview and New York State Fairgrounds, Syracuse Grand provides a free breakfast buffet, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a 24-hour gym and a business center, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and 1 meeting room
  • A TV in the lobby, smoke-free premises, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 61 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free internet and desk chairs. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, children's books, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 900 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • No elevator
  • Roll-in shower (48 inches wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Liverpool Syracuse & Suites

Frequently asked questions

Does Syracuse Grand have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Syracuse Grand?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Syracuse Grand on Jan 23, 2026 start from ¥13,702, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Syracuse Grand pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Syracuse Grand?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM–3:00 PM for a fee.

What time is check-out at Syracuse Grand?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Syracuse Grand located?

Situated near the airport, this hotel is within 6 mi (10 km) of Destiny USA, Armory Square, and Landmark Theatre. The Oncenter and SUNY Upstate Medical University are also within 6 mi (10 km).

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Reviews

Syracuse Grand Reviews

6.6

7.0

Cleanliness

6.4

Amenities

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 250 out of 1007 reviews
Rating 8 - Good. 232 out of 1007 reviews
Rating 6 - Okay. 198 out of 1007 reviews
Rating 4 - Poor. 156 out of 1007 reviews
Rating 2 - Terrible. 171 out of 1007 reviews

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and breakfast were nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Marji

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The check in staff were wonderful and personable. Bed was comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was delicious, service was excellent. Room,pool,and hot tub clean. Would stay here again
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Staff was very courteous; they were the best part of the trip. Room was clean and bed comfortable. Other guests on the hall were smoking pot all night; the smell seeped into the room and kept us up. Breakfast was terrible; stale bagels and stale muffins. Despite this, we would try staying there again.
Stayed 1 night in Nov 2025

6/10 Okay

Keaira

Liked: Cleanliness, amenities
Simple nice easy and clean
Stayed 2 nights in Sep 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean with facilities well maintained. The customer service was phenomenal from check in to extra towels. It was an overall enjoyable stay!
Stayed 1 night in Jun 2025

6/10 Okay

Rosanna

The hotel just had a weird vibe… Didn’t see too many ppl. Staff was nonexistent. Room was big, but little dusty…
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A plus hotel

Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly, helpful and friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

various comments

Bed was comfortable. Place is a bit worn.Stairway was dirty and needed vacuuming. Pre packaged pancakes are less than desirable. Eggs fresh!! There was no bath mat for having a shower
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the jacuzzi room and my grandson did too! Staff was nice and helpful! 10/10 Recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking and location
Stayed 1 night in Apr 2025

10/10 Excellent

Gary L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and in nice condition, nothing really to complain about. It was a very nice stay.
Stayed 3 nights in Feb 2025

6/10 Okay

Alexis

Liked: Cleanliness, property conditions & facilities
Third stay here. Could be a little cleaner but always does good at a decent price for a one night stay
Stayed 1 night in Jan 2025

2/10 Terrible

Cassandra

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned, sink leaked, ants in the room, shower curtain missing, air conditioner was not on in the gym, pool area needs to be cleaned and updated. Staff was friendly and immediately changed our room.
Stayed 2 nights in Jul 2025

6/10 Okay

scott

Liked: Staff & service, amenities
Location was great. Ample parking. Friendly staff. The bed was comfortable. The room smelled damp. The faucet in the sink was almost impossible to rinse your hands. The shower curtain kept sliding down getting water all over the floor. Carpet looked worn.
Stayed 1 night in Jul 2025

8/10 Good

Melanie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked a room with a jet jacuzzi tub. When we got there, we were told it was broken. Thankfully they upgraded us to a king suite for no additional charge, but I was really bummed about the jacuzzi. The bathroom in the suite was just a regular hotel bathroom. Breakfast was good the next day, and the staff was kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and clean

Super friendly staff and clean facility!
Sky approves!
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, only thing that could have been better, they were seemingly out of towels all weekend and the bed was very hard
Stayed 2 nights in Feb 2025

6/10 Okay

Kaitlyn

Liked: Cleanliness, room comfort
A good example of “you get what you pay for” room and lobby area clean and neat, staff were mostly friendly. Customer service is a bit sub par but maybe it is a more affordable option because they employ less staff for guest services?
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and fair pricing. Desk staff was kind and professional.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Staff & service, room comfort
The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.
Stayed 1 night in Jul 2025

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities
The 1st had a broken bathroom door and 2 room was smelled and bathroom was very clean. The whole hotel was
Stayed 1 night in Mar 2025