Great busy location which is close to shopping and lots of options for food. Public transportation is very close by with decent options to get to taxis. Not that the hotel is above the subway and you can sort of feel it. It didn't bother me though even though we was on the 1st floor. What can I say about the staff? Super friendly, go out of their way to assist, top notch #1 in my book. Will definitely stay again next time we are back in Lisbon.