外観

ホリデイ イン エクスプレス リスボン エアポート IHG ホテルの口コミ

3 out of 5

口コミ

8.6

非常に良い

評価 10 - 1006 件の口コミ中 506 件が非常に良い" "
評価 8 - 1006 件の口コミ中 317 件が良い" "
評価 6 - 1006 件の口コミ中 105 件が普通" "
評価 4 - 1006 件の口コミ中 45 件が不満" "
評価 2 - 1006 件の口コミ中 33 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

KEI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2023 年 10 月 25 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

8/10 (良い)

Michele

グループ旅行
Good overnight stay at a location convenient to the airport.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

david

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clone your staff. They were excellent.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Francois

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great room for the price. Very close to the airport but also very isolated from dining places and other activities. The hotel offers dinner option but menu is very limited. Much better choices available if you can drive around or go to downtown Lisbon.
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

6/10 (普通)

Bert

カップルで旅行
良かった点 : スタッフとサービス
It was a music humming all night long. The tv control batteries were old I had to go downstairs looking for some, They turn off the ac during the day. Lacking management.
2024 年 5 月に 2 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk

10/10 (非常に良い)

sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
clean and close to airport
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

10/10 (非常に良い)

Julianna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel!
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

2/10 (非常に不満)

Victoria

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property is close to the airport but a shuttle is not included in the high cost to stay at this property. There was an additional 5€ charger per person. The restaurant for dinner was horrible. The room was ok but very dated. The shower was poor, the shower head continued to rotate due to water pressure. I can’t believe Holiday Inn attaches their name to this property.
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk

8/10 (良い)

Alberto、Quito

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mucho ruidos de los cuartos contiguos
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

6/10 (普通)

Margaret

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk

2/10 (非常に不満)

Maria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The hotel is in an industrial zone and very depressing. The shower flow was close to almost no water. In addition you could not control the water temperature. It went from scalding to incredibly cold. I complained and they immediately changed the shower head. The problem remained the same. The staff was wonderful and I felt sorry for them. Good that we we there for only two days
2024 年 5 月に 2 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk

6/10 (普通)

gerry

気になった点 : 設備とサービス
Bed uncomfortable. Breakfast options very limited. Staff unresponsive.
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

roger

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Vaughn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and efficient hotel
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Christine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was the perfect location for us! Staff was fantastic
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Eduardo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Pamela、Hermosa Beach

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was exactly as it described itself. Perfect for an overnight stay close to the airport. Clean, spacious room.
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Conni

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel with short distances to the airport or Parque das Nações. Friendly and helpful staff
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Geraldine

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place was great. Thought the bar/ restaurant would be a bit more. No beer on tap, chilled mugs/ dinner served only at certain times. We came mid afternoon thinking we could get a meal. But great little bar in the lobby- just missing a few things weary travellers might need. Very helpful. Convenient to the airport . Staff helpful.
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

6/10 (普通)

Aldo

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
If you’re going to get an early flight it ok for an overnight stay. No pool limited parking not a friendly area to walk around our room rug was so dirty that I wouldn’t walk bear foot on it.
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk

8/10 (良い)

Carol

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Property was in a very industrial area with very little in way of off property amenities. Walked to where there were supposed to be restaurants but all 3 were closed at 7 pm & neighborhood felt somewhat unsafe. Hotel dinner was adequate but not great. Breakfast was good
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Sergio

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Ideal pra quem vai viajar no dia seguinte
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

6/10 (普通)

Theresa

良かった点 : 清潔度、スタッフとサービス
Needs a reno and new location but was clean and friendly
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Yvan

Close to the airport
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

6/10 (普通)

Kenneth

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
2024 年 5 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 5 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

10/10 (非常に良い)

Luisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Raul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was close to the airport. it was quiet and staff was friendly, helpful, and courtesy. I was very happy at this property
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Frank

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient to airport for early AM flight. Ample fresh breakfast buffet options. Comfortable rooms. On the negative side, no airport pickup possible upon arrival, only departure. Dinner at hotel (only real option in the area) not very good but at least available. Airport shuttle costs extra 5 Euros.
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

6/10 (普通)

Wayne

No nearby restaurants
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Linda、West Hartford

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Breakfast was very good, was directed to a restaurant in walking distance and were all closed. When we returned they had opened a snack and dinner space that the front seat didn’t even mention. Fair good, nice servers. Good transportation to the airport.
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Gregory L.

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
In an industrial area. Did not appear to be very user friendly if you wanted to venture out for a wall
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Byungchuel

2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Krutika

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was convenient and breakfast was good
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Ana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

Patricia、Hingham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here the night before an early flight out of Lisbon Airport. SO pleased w/the staff’s assistance & pleasant manner. The food options at both dinner & breakfast exceeded expectations. Also, the shuttle to the airport in the morning was very nice!
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Latha

カップルで旅行
Property is very far from bus stop Location is not good Breakfast was good Property is clean staffs are good
2024 年 4 月に 2 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

4/10 (不満)

Elena、Edmonton

2024 年 4 月に 2 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are great
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Dave

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was excellent. The property and our room was clean but a wee bit outdated. Location nowhere near restaurants is inconvenient but they do serve food onsite. We only had breakfast, but it was very good.
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Patricia Lorraine

2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Patricia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice property for the price. Very nice breakfast buffet. Have stayed here three different times. I would recommend this hotel.
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

4/10 (不満)

Sharon

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
It's deceptive that the hotel uses the name "Airport" in their title. It makes one think that the hotel is at the airport, it was inconvenient to get to. Also, the sink was plugged and filled to the brim with water. We told the front desk and they said someone would come and fix it....of course no one did. It was the most expensive hotel of our entire trip and was the worst stay we've ever had. We couldn't even eat when we got there because the restaurant didn't open until 7 and we were starving. The front desk told us there was nowhere close by where we could eat.
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

10/10 (非常に良い)

robin、Bracebridge

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, clean hotel. Helpful staff. Great breakfast! (and dinner available as well).
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor

6/10 (普通)

Joyce

グループ旅行
良かった点 : スタッフとサービス
Pretty much average airport hotel. Seemed to be surrounded by airport/industrial buildings and no eateries in sight other than the hotel restaurant that was meager and very limited in selection. Staff were all very pleasant.
2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor

8/10 (良い)

Wiltmark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property very clean. Excellent if you have an early flight very close to the airport.
2024 年 4 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

10/10 (非常に良い)

Alberto、prince rupert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great friendly staff ⭐️ ⭐️⭐️
2024 年 4 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

4/10 (不満)

Lawrence

家族旅行
気になった点 : 設備とサービス
Would never stay again
2024 年 4 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I needed a shortvstay as I had a very verybearly flight. It was perfect to rest and refresh at.
2024 年 4 月に 1 泊滞在
João Sousaからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk

2/10 (非常に不満)

Juan

2024 年 4 月に 1 泊滞在
André Fonsecaからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,André FonsecaFront Office Supervisor