施設の正面

ヒルズホテル・リスボアの口コミ

4 out of 5
ヒルズホテル・リスボア
R. De Dona Estefânia 24, Lisbon, Lisboa

口コミ

8.2

とても良い

評価 10 - 44 件の口コミ中 23 件が非常に良い" "
評価 8 - 44 件の口コミ中 10 件が良い" "
評価 6 - 44 件の口コミ中 5 件が普通" "
評価 4 - 44 件の口コミ中 2 件が不満" "
評価 2 - 44 件の口コミ中 4 件が非常に不満" "

8.2/10

清潔度

8.4/10

スタッフとサービス

9.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Kenji

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
安心して快適に過ごせます。
閑静で坂の上にあるので、ゴミゴミした感もなく優雅に過ごせました。部屋も衛生的ですが、強いてマイナス面を挙げるなら、お風呂のシャワーがトイレ側に流れやすい(扉がなくて仕切りも幅が狭い)ことです。朝食も美味しかったし、スタッフの笑顔が印象的でした。
2023 年 10 月に 1 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Mr. Kenji,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 (非常に良い)

Claudie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Loretta

グループ旅行
良かった点 : 設備とサービス
Love the friendliness of the staff. Property was kept very clean, water pressure is excellent
2024 年 5 月に 5 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Ms Loretta,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated the friendliness of our staff, the cleanliness of our property, and the excellent water pressure. We strive to provide the best experience for our guests, and your feedback is truly appreciated. We hope to welcome you back to the Hills Hotel Lisboa in the near future!Kindest Regards,Hills Hotel Lisboa Team

8/10 (良い)

Donna

2024 年 3 月に 6 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Ms. Donna,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 (非常に良い)

Jose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was clean and nice, the room was very spacius and well equiped. The staff very friendly. Breakfast was delicius Highly recimended
2024 年 3 月に 3 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Mr Jose,Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay at Hills Hotel Lisboa. Providing clean and spacious rooms with excellent amenities, along with friendly and attentive staff, is always our top priority. We're also glad to hear that you found our breakfast delicious. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Lisbon!Kindest Regards,Hills Hotel Lisboa Team

10/10 (非常に良い)

Abdulhamid、Chicago

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Do not recall any negative exp.
2023 年 11 月に 1 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Abdulhamid, That's great to hear! If you ever do have any concerns or feedback, feel free to let us know. We're here to ensure your experience is as positive as possible.

6/10 (普通)

Franck

良かった点 : 清潔度
2023 年 10 月に 3 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Mr. Franck,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 (非常に良い)

anisio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Anisio,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Friendly hotel
Very friendly and helpful check-in. The breakfast was very good. The hotel feels small but modern. The bedroom was very bright with a large balcony. The only complaint is that the room didnt feel very clean - there was visible dust and hair on the floor.
2023 年 10 月に 2 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Mr./Ms. ,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 (非常に良い)

Stephen

2023 年 10 月に 2 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Mr. Stephen,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not approved
Central position Modern hotel but very bad smell in all building Roof top bar nice but with poor service (no wines knowledge at all) Economy room is so small with dark window Breakfast very poor and expensive (15€) and No Pastel de nata, not acceptable . No parking possibility
2023 年 9 月に 1 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Mr./Ms. ,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us. We regret what happened, and we offer our sincerest apologies. We would like to count on a future visit again, in order to change our image, which is not in line with our quality standards.Best regards,Hills Hotel Lisboa team

8/10 (良い)

Didier Jean axel

2023 年 9 月に 4 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Mr. Didier,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 (非常に良い)

Tatiana、Colomiers

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel at a good neighborhood.
2023 年 9 月に 2 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Ms. Tatiana,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 (良い)

Marina

2023 年 8 月に 1 泊滞在
Obrigada pelo seu feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Estimada Sra. Marina,Agradecemos por escolher o Hills Hotel Lisboa para a sua estadia e pela partilha da sua experiência vivida no nosso hotel. Estamos igualmente satisfeitos em saber que o nosso pessoal foi prestável e atencioso. É com muita satisfação que constatamos que a estadia foi de vosso agrado. Ficamos na expectativa de uma futura visita.Com os melhores agradecimentos,Equipa do Hills Hotel Lisboa

8/10 (良い)

racim

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A good hotel
Very cosy hotel . Nice staff. Good breakfast. The hotel room was nice, bigger than usual with a little balcony. I didn t try the rooftop unfortunately.
2023 年 8 月に 6 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Mr. Racim,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 (良い)

Simon

出張
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
2023 年 7 月に 3 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Mr. Simon,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Courage fuyons
Hôtel à éviter ,pas vraiment top.état géneral, propreté etc,etc... Fonctionnement de la réservation pas optimale .La chambre ne correspond pas avec votre réservation et cela fait la personne pas au courant. Doit avoir bien mieux à Lisbonne.
2023 年 7 月に 2 泊滞在
Hills Teamからの返信 (投稿日 : 2023 年 7 月 21 日)
Bonjour, nous espérons que vous avez eu un bon retour; Nous en profitons pour vous remercier de votre visite et de votre séjour au Hills Hotel.Vos commentaires étant anonymes et le nom Courage fuyons - fait référence comme vous le savez c'est une comédie française ! il nous est impossible d'identifier ce qui s'est passé, nous doutons même qu'il ait jamais séjourné au Hills Hotel Lisboa ;Cependant, en tant qu'Hôtel récemment ouvert, nous sommes reconnus pour la qualité de notre offre et de notre service. Nous sommes toujours soucieux de nous améliorer sans cesse, mais le nom d'hôte étant une comédie française ne mérite aucun autre commentaire.Merci à l'équipe Hills

10/10 (非常に良い)

Viviane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel maravilhoso
2023 年 7 月に 2 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 8 月 1 日)
Dear Viviane, thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

6/10 (普通)

ishak

良かった点 : 清潔度、客室の快適度
2023 年 6 月に 3 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Mr. Ishak, Thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We apologize for what happened and we understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case.Hills Hotel Lisboa Team

2/10 (非常に不満)

GIZEM

2023 年 6 月に 1 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Mr. Gizem, thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We truly apologize for what happened and we understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case. Hills Hotel Lisboa Team

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff was amazing, very friendly and accomodating.
2023 年 4 月に 2 泊滞在
Equipa Hillsからの返信 (投稿日 : 2023 年 6 月 2 日)
Dear Maria thank you so much for your feedback! :-) Looking forward welcoming you back - Hills Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在
Equipa Hillsからの返信 (投稿日 : 2023 年 6 月 2 日)
Thank you for your kind feedback that will share among our team, came back and stay with us on your next trip to Lisbon. Hills Team

10/10 (非常に良い)

carolyn

2023 年 5 月に 1 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Mrs. Carolyn, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

10/10 (非常に良い)

Lotta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We liked the hotel. The location was a bit off but both bus and metro was nearby. It was also very cheap to go by uber. Breakfast was very good. Staff nice and friendly. The bed was good. Over all a really nice hotel!
2023 年 5 月に 5 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Mrs. Lotta, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

2/10 (非常に不満)

silvia

気になった点 : 清潔度、施設のコンディションと設備
Poca pulizia camere e struttura
2023 年 5 月に 1 泊滞在
Equipa Hillsからの返信 (投稿日 : 2023 年 5 月 18 日)
We are sorry and quite suprised to hear such experince while mainly all clients give us the opposite feedback about our cleanning team and facilities; by your short comment we cannot understand specificly what has happened in order to understand and correct. Regards Hill Team

10/10 (非常に良い)

MARIA

2023 年 5 月に 2 泊滞在
Obrigada pelo seu feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Estimada Maria, agradecemos o seu feedback em relação à sua estadia e gostaríamos também de agradecer a sua preferência no Hills Hotel Lisboa. Ficamos muito felizes que tenha gostado das nossas facilidades. O nosso objetivo é oferecer a melhor experiência a todos os hóspedes. A sua mensagem é muito importante para nós. Equipa Hills Hotel Lisboa

10/10 (非常に良い)

Zoia

2023 年 5 月に 2 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Mrs. Zoia, thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

6/10 (普通)

Melisa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vriendelijk personeel en schoon hotel! Echter ligt het niet in het centrum van Lissabon zoals op Expedia wordt beschreven (het is 20-30 minuten lopen) en is de Standard Twin kamer net iets te klein voor 2 personen.
2023 年 5 月に 4 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Mrs. Melisa, Thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We apologize about the size of the room and understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case.Hills Hotel Lisboa Team

8/10 (良い)

Ana maria m

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Local bom e econômico para ficar em Lisboa
O hotel se situa em um lugar bom, perto do Centro da cidade e de fácil saída para o aeroporto. Bom em termos de custo benefício. É limpo e bem mobiliado. O arquiteto de interiores exagerou com as paredes escuras, mas, deu uma trégua no interior do(s) quarto(s). Não tem garagem no prédio ... O café da manhã é caro, não incluído na diária, mas, existem cafés na rua perto do hotel.
2023 年 5 月に 1 泊滞在
Obrigada pelo seu feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Estimada Ana Maria, agradecemos o seu feedback em relação à sua estadia e gostaríamos também de agradecer a sua preferência no Hills Hotel Lisboa. Ficamos muito felizes que tenha gostado das nossas facilidades. O nosso objetivo é oferecer a melhor experiência a todos os hóspedes. A sua mensagem é muito importante para nós.Equipa Hills Hotel Lisboa

8/10 (良い)

Christine

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Three night business and pleasure stay
Very clean. New. Staff friendly and very helpful. Bathrooms could use some extra hooks. Standard room is small for two travelers with two suitcases- only one luggage rack. 8-10 mins walk to Arroios metro or Saldanha. Nice breakfast. Hoyle kept our luggage at our early arrival and also after check out.
2023 年 5 月に 3 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Mrs. Christine, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

10/10 (非常に良い)

Yonathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Mr. Yonathan,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 (良い)

Nicholas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was a nice hotel! The room was small but comfortable. The only thing that I would have preferred, would have been if the shower temperature was hotter. In cooler weather it would have felt much too cold. The neighbourhood the hotel is in is just outside the tourist core, making it quieter and peaceful. There are nice cafes and a laundromat around the corner. It’s very accessible via transit!
2023 年 4 月に 3 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Mr. Nicholas,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into account, we have already communicated with the maintenance team to repair it. We apologize for any embarrassment caused. We look forward to a future visit.Best regards,Hills Hotel Lisboa team

10/10 (非常に良い)

tetyana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tanya
Amazing. Staff wS extremely helpful and clearly answered all questions; room was clean, nice andhad e everything you can think of including nespresso coffee machine
2023 年 5 月に 1 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Ms. Tatyana,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

4/10 (不満)

Yuen Cissy

出張
気になった点 : 清潔度、施設のコンディションと設備
一般
酒店是新開業,很小的酒店,房間也好小,地點是中心區不過離地鐵站不算近,酒店周圍-般。如果不介意走路,二十分鐘走到自由大道。房間一般,清潔不夠好,桌子、床頭都有灰塵。床和枕頭很舒服。價格和酒店的對比,以後不再考慮入住。
2023 年 4 月に 8 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Mr. Yuen,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us. We regret what happened, and we offer our sincerest apologies. We would like to count on a future visit again, in order to change our image, which is not in line with our quality standards.Best regards,Hills Hotel Lisboa team

10/10 (非常に良い)

Ricardo

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在
Equipa Hillsからの返信 (投稿日 : 2023 年 5 月 1 日)
Estimado Ricardo, gratos pelos comentários e estadia. Melhores cumprimentos.

8/10 (良い)

Julien

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tres propre. Tranquill. Bon rapport qualité/ prix
2023 年 3 月に 3 泊滞在
Equipa Hillsからの返信 (投稿日 : 2023 年 5 月 1 日)
Dear Julien, thank you so much for the comments. Warm regards.

10/10 (非常に良い)

Carla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel pequeno e muito confortável
Hotel pequeno, com decoração moderna e escura. Quarto pequeno mas bastante prático, com tudo o que necessitavamos, frigo e máquina de café. Cama muito confortável. Zona das refeiçoes em piso inferir sem luz natural. Pequeno almoço bom e saboroso. Com café Nespresso disponível.
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Hamza、Souissi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel, very close to downtown (10min by car) Staff is very friendly, neighborhood is very good with some small shops around for the staples. 9/10
2023 年 1 月に 3 泊滞在
Thank you for your feedbackからの返信 (投稿日 : 2023 年 9 月 24 日)
Dear Mr. Hamza,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 (良い)

Antonio Eduardo Rodrigues

2022 年 10 月に 1 泊滞在
Hills Teamからの返信 (投稿日 : 2022 年 11 月 6 日)
Thank you for your guidance. Warm regards