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アルマ モウラ レジデンシズの口コミ

アルマ モウラ レジデンシズ
Calçadinha do Tijolo, 43, Lisbon

口コミ

9.2

とても素晴らしい

評価 10 - 271 件の口コミ中 172 件が非常に良い" "
評価 8 - 271 件の口コミ中 79 件が良い" "
評価 6 - 271 件の口コミ中 12 件が普通" "
評価 4 - 271 件の口コミ中 5 件が不満" "
評価 2 - 271 件の口コミ中 3 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.2/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
全ての面でも非常によかった。
清潔、スタッフ、サービス、部屋、アメニティなど不満なところがひとつもなかった。広くてきれいな部屋の割に安かった。
2017 年 5 月に 4 泊滞在
Alma Moura からの返信 (投稿日 : 2017 年 7 月 8 日)
Your opinion is very important to us. Thank you for your comments. Safe travels. Kindly Alma Moura Residences

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Die Unterkunft ist direkt an der berühmten Linie 28 gelegen und darum gut erreichbar. Obwohl die Haltestelle fast unmittelbarer vor dem Appartement liegt,ist das Appartement doch eher ruhig gelegen. Das Appartement ist sehr sauber, es hat alles was man braucht und Anthony, der Besitzer des Appartement ist jederzeit via Handy schnell erreichbar. Der Check in verlief problemlos und auch der check out war völlig unkompliziert.
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Diego

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
beautiful
2024 年 5 月に 2 泊滞在

8/10 (良い)

Mina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very narrow ally and uneasy access
2024 年 4 月に 2 泊滞在
Ana Vicenteからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you very much for your comment and for your stay!I hope you enjoyed the upgrade you had and upgraded from a T0 apartment to a superior T1, with 2 beds and street and garden views.

10/10 (非常に良い)

Zanna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean apartment, great location
2024 年 4 月に 4 泊滞在

4/10 (不満)

Mario

カップルで旅行
気になった点 : スタッフとサービス
We waited 1 hour in the rain for the check-in in front of the apartment. The organization was a mess. The studio is in the basement without proper windows and very noisy.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Chance

Antonio and cleaning lady were amazing and super helpful!!
2024 年 3 月に 6 泊滞在

8/10 (良い)

Jan

カップルで旅行
Nice location, however noisy from visitors on top of you.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Emily

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good location, lovely apartment
2024 年 2 月に 6 泊滞在

10/10 (非常に良い)

Birgit

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
wonderfull
2024 年 2 月に 3 泊滞在

4/10 (不満)

Vanesa

家族旅行
気になった点 : 設備とサービス
If you want a good nights rest, don’t book the cheapest room like we did. The room is in the basement facing the street, and you can hear people late at night cleaning/going through the garbage bins. You can also hear people from the top unit. Additionally, we were charged 20 euros for late check in, I understand this can be an inconvenience, BUT this detail should be disclosed in the check in instructions/policies, as we would have definitely booked elsewhere had we known.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Jérémy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在

8/10 (良い)

Valerie、Toronto

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would definitely go back. It's one of the best quality / price I've found in the area. The staff (Fernando) is welcoming and helpful. That been said, the house would ned a few fix (moldy pillow case, amongst others)
2024 年 2 月に 3 泊滞在

8/10 (良い)

Clare

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was in the old town and we felt like we experienced some of the local street life. Studio was in basement and you Could hear dustbins being used and view was just onto small street/wall but size of room was huge for the area. If you are a light sleeper these bins might not work for you but for us, we slept well!
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Pauline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay when visiting Lisbon. Located in a desirable location with lots of food options and close to sites. Communication with the host was easy and the check-in process went smoothly.
2023 年 11 月に 3 泊滞在

8/10 (良い)

Gernot

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very clean and for us a great location. Close to the tram, which you didn`t hear, and close to restaurants and bakery. Unfortunately there was a water accident before we are arrived, therefor only one of the two bathrooms was accessible.
2023 年 10 月に 4 泊滞在

8/10 (良い)

jean luc

2023 年 9 月に 3 泊滞在

8/10 (良い)

Christoph

良かった点 : 清潔度、スタッフとサービス
Perfekte Lage, allerdings war die Dusche verstopft und Waschbecken Abfluss ging nicht richtig. Sonst top
2023 年 8 月に 2 泊滞在

8/10 (良い)

Sarah

2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

wendie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 4 泊滞在

8/10 (良い)

OLAide

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Place is neat and quiet. Lovely lady doing the cleanings and walkable distance to Rosario, tram 28 at east access. We enjoyed our stay.
2023 年 6 月に 4 泊滞在
Ana Vicenteからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you very much for your comment, we really appreciate it, we hope to see you more often!

10/10 (非常に良い)

Hege

2023 年 6 月に 2 泊滞在
Ana Vicenteからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you very much for your comment, we really appreciate it, we hope to see you more often!

10/10 (非常に良い)

Simon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 4 泊滞在
Ana Vicenteからの返信 (投稿日 : 2023 年 4 月 10 日)
Dear Simon, thank you for your evaluation, which we were very pleased with. We really enjoyed having you as a guest, come back oftenKindlyAna Vicente

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Me encantó
2023 年 4 月に 2 泊滞在
Ana Vicenteからの返信 (投稿日 : 2023 年 4 月 10 日)
Estimada Patricia, gracias por su valoración, la cual nos ha gustado mucho. Realmente disfrutamos tenerte como invitado, vuelve a menudo

8/10 (良い)

Ludovic

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 3 泊滞在
Ana Vicenteからの返信 (投稿日 : 2023 年 4 月 10 日)
Dear Ludovic, thank you for your evaluation, which we were very pleased with. We really enjoyed having you as a guest, come back often

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just wonderful xx
Wonder accommodation Instagram worthy!! Brilliant location just a perfect romantic hideaway.
2023 年 3 月に 3 泊滞在
Ana Vicenteからの返信 (投稿日 : 2023 年 4 月 10 日)
Dear Linda, thank you for your lovely review and for your kind words. We really enjoyed having you as a guest, come back often

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay here if you don't want to sleep at all
Honestly, probably the worst stay.To start with we got the room in the basement. There is no sunlight, I guess it's ok as we are out most time of the day. The horrible part is when come home at night getting ready for bed, the entire left half of the building is facing an alleyway which there are many trash cans put in front, you can hear the people who come collect the trash around midnight, then you can hear every noise from upstairs, you can also hear people talking outside as there is absolutely no sound proof whatsoever. It's very tiring as during travel, we can not rest at all. Very very disappointing.
2022 年 11 月に 2 泊滞在
Ana Vicenteからの返信 (投稿日 : 2022 年 11 月 29 日)
We are sorry that you did not enjoy your stay and that you stayed in the room you chose when booking. In fact, we have 6 apartments, spread over 3 floors and each one has a different price and type. The one who booked it was the cheapest. As I told you during your stay, it was not possible to upgrade because we were full. I invite you to choose an apartment on the top floor for your next stay and I believe your opinion will change. I take the opportunity to wish you an excellent day.

8/10 (良い)

sharif tarik

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
No help from the staff only excuses
When you have a problem just to call a taxi you don’t have any help from the virtual staff?
2022 年 6 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place in Alfama
Nice and clean room, friendly staff before the trip and also on arrival. Location otherwise very good but noices from the street make sleeping difficult.
2022 年 6 月に 4 泊滞在

4/10 (不満)

C.H.

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I booked the hotel due to the good reviews, but our experiences were completely opposite. The apartment is located in Alfama, and I am not expecting for a sophisticated neighborhood, but this one is with the front door facing to 3 big trash cans, and there were a lots of trashes on the ground. The apartment we booked is not on the ground floor, but in the basement, no window can be open. The entry door is a glass door, so we need to keep the door closed with curtains, otherwise people can see the bed and the complete room just like that, which meant no nature light can come to the room because it is in basement and we need to keep the curtains closed all time. It is a small room with a small bed, a small glass table and 2 small chairs. No kitchen as usually an apartment shall have. The bathroom was leaking water from the shower, and no ventilation, so it is always smelling bad, and the bathroom is dark, and no place to hang the towels. The toilet is behind the bathroom, it is dark. Geral is the host, and he is not really helpful. Ana is the administrator, she helped us arranging the taxi. The rest, not too much to say.
2022 年 5 月に 4 泊滞在

8/10 (良い)

Rodney

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 4 月に 3 泊滞在

10/10 (非常に良い)

Shahar

2021 年 11 月に 10 泊滞在

8/10 (良い)

Carmelina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice
This was our second time staying at Alma Moura so obviously we liked the place and location the first time, this time however we got the less than best room, it was in the dungeon with no kitchen and glass walls for the bathroom, they were frosted but we had to go outside when we had a visitor that needed to use the bathroom, not the best for a nice place like this, also this room was a bit noisy every night during garbage pickup and or singing drunks.
2021 年 9 月に 2 泊滞在

2/10 (非常に不満)

Shelby

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
The lady that checked me in was 30 minutes late and was VERY unprofessional. I stood outside in an alley with dirty garbage after 24 hours of travel to get there, and she barely communicated she would be late. Once she arrived, she wanted to take pictures of my vaccine records (which is fine) and of my passport (NOT fine). I told her no, as we are taught to not let others have that information besides viewing it, which seemed to cause some tension. She sat down on the chair during all of this in the room which is ignorant. Then the real issues began. I laid down in the most uncomfortable bed I had ever been in, and people in the alley were SCREAMING until 3:00am, banging on the door from the alley that directly was in the apartment, garbage cans were being rolled around, glass was breaking. I felt UNSAFE. I stayed awake all night, afraid for my safety. When the morning came around and I went to shower, there was NO hot water. I messaged everything to the lady that checked me in, and she told me I had no reason to feel unsafe (excuse me???), and that there is nothing that can be done for the noise or shower. I was supposed to stay for two nights, and left after one and am demanding a refund through Expedia. This property should NOT be advised.
2021 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had the Alfama studio downstairs. It was modern, clean and comfortable. Great amenities. 1st class in all ways. Pablo & Paulo are wonderful hosts. Very good location if you want to be in the Alfama neighbourhood. Cons - not much exterior light. Sometimes felt like I was in a very fancy cave. Unit was across the street from garbage bins. It could be very noisy at any time 24 hours a day.
2020 年 3 月に 6 泊滞在

10/10 (非常に良い)

Mattias

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotellet ligger mycket bra i den gamla stadsdelen. Riktigt rena och trevliga rum.
2020 年 3 月に 3 泊滞在

8/10 (良い)

Yongbok

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
추천 드립니다
알파마 지구내 에 위치하고 있고, 28번 트램이 바로 앞에 위치하고 있으며, 숙소 주변에 맛있고 조그마한 식당들이 있어서 좋았습니다.
2020 年 2 月に 5 泊滞在

10/10 (非常に良い)

Ian、Montreal

カップルで旅行
良かった点 : 清潔度、設備とサービス
Great location, quiet, reasonably priced. Pedro, the manager, was helpful with arranging airport transfers. Would not hesitate to stay at this hotel again.
2020 年 1 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
Great location and the property was very nice. The manager seemed a bit distracted when we arrived -he seemed to have a personal phone call that needed his attention more than we did, he also needed to be asked a couple of times to attend to the drain in the sink, he promised to leave us with coffee a few times (still waiting for that) and there is no laundry facilities on site, as advertised. In addition, there were some minor added costs (tourist taxes) that for some reason could not be included in the original bill and we needed to pay cash for -I'm still waiting for the receipt. Other than these minor issues, it a great place.
2019 年 12 月に 3 泊滞在

10/10 (非常に良い)

kenn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice and clean, absolutely recommandable
2019 年 11 月に 1 泊滞在

10/10 (非常に良い)

Elise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top 😎
Très bon accueil. Belle déco. Très bien situé.
2019 年 11 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 10 月に 3 泊滞在

8/10 (良い)

Alexander、München, Bayern

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Schöne Lage, ruhig und sauber. Ausstattung in Ordnung ... gut für Kinder geeignet.
2019 年 10 月に 4 泊滞在

2/10 (非常に不満)

hochul

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
언덕위엥불편한집
5박을했공용 방은골목광맞닿은반지하였공 이틀이징낭공 룸클리닝을 해중기로햇지만 안해주었공 다시요청항자 또해주겠다는말뿐 이번엥35박을 여행을하며 보낸 최악의숙송 권하공싶지않습니당
2019 年 10 月に 5 泊滞在

10/10 (非常に良い)

Luminita

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful staff and residence
Paulo and the other staff were just amazing. I had a very late arrival, due to an airplane delay in Lisbon so Pietro was making sure that the taxi driver will wait for me. I reached the hotel around 2-3pm in the morning, and the staff waited for me to check-in and let me do a late check-out the next day. This was so greatly appreciate it as I was tired and travelling with a child. They went above and beyond to make sure that we had a nice stay. I would recommend anyone who want a home away from home. The residence is clean, has all the things you need, nice location.
2019 年 10 月に 3 泊滞在

6/10 (普通)

KD、Toronto, Canada

良かった点 : 清潔度、スタッフとサービス
Great Location for touring the old city. Court yard not as pretty in real life as in the photo featured on Expedia. Room at street level had very little light, however room is nice. Okay property but Expedia room not a balcony room as noted in photo.
2019 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
The courtyard had a smell of stale cigarettes which greeted you in entry and exit and meant the kids couldn’t play there sadly
2019 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jeremiah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 2 泊滞在

10/10 (非常に良い)

TONY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First of all the apartment was clean and well appointed. The managers of the property couldn't be nicer or more helpful. They would do anything to make your stay pleasant. The location was great. The only issue we had was with the noise on the street. The garbage collection (at least that's what we think it was) seemed to go on at different periods of time all night long and the noise carried down the long alleyways. By no means is this the fault of the hotel but it disturbed our sleep each night. Otherwise, I can't think of another negative.
2019 年 4 月に 5 泊滞在