屋上テラス
利用可能日を確認

ソラノ ホテルの口コミ

3.5 out of 5
ソラノ ホテル
Gen. Luna St, Sabang, Lipa, Calabarzon

口コミ

9.0

とても素晴らしい

評価 10 - 39 件の口コミ中 27 件が非常に良い" "
評価 8 - 39 件の口コミ中 5 件が良い" "
評価 6 - 39 件の口コミ中 5 件が普通" "
評価 4 - 39 件の口コミ中 1 件が不満" "
評価 2 - 39 件の口コミ中 1 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

8.2/10

設備とサービス

8.8/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

daiki

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I had good stay
2023 年 4 月に 1 泊滞在
The Managerからの返信 (投稿日 : 2023 年 4 月 8 日)
Thank you for the cool review of our hotel! We are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel.

10/10 (非常に良い)

Crisaluz

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Location is perfect and very comfortable.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jerry

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Dustin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very classy an beautiful hotel. My room was super nice. I'm from the United states an i loved my stay here. Its a little pricey but well worth it.
2024 年 4 月に 1 泊滞在
Lからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you Mr. Dustin for your feedback. We hope to see you again at Solano Hotel.

6/10 (普通)

Ronaldo

良かった点 : 清潔度、施設のコンディションと設備
There’s not enough parking, only four slots for the hotel and their furniture storage. Their front desk staff needs to be more accommodating and helpful.
2024 年 2 月に 5 泊滞在

10/10 (非常に良い)

Aaron

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Pantaleon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Comfy and Clean Hotel
Affordable and easy access to anywhere in Lipa City. Very Clean and comfortable. Excellent FREE hot breakfast. We will highly recommend it to our friends and everybody. We will come back soon.
2024 年 1 月に 1 泊滞在

6/10 (普通)

Fernando

良かった点 : 客室の快適度
Funny Hotel & Private Business in one area.
The room was good. AC works fine. Breakfast was awful.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Nice Hôtel in Lipa City
I did not expect much when I drove up to it. The neighborhood was not great but once inside, this hotel is a winner. Clean, comfortable rooms, very nice rooftop restaurant & bar and exceptional service. I would definitely stay here again.
2024 年 1 月に 3 泊滞在

8/10 (良い)

Gemma S Santa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quite
2023 年 12 月に 2 泊滞在

8/10 (良い)

Andreas

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Hannu

2023 年 12 月に 1 泊滞在

8/10 (良い)

Koreena Xeres

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was good for what I needed it for. Their breakfast plates were yummy (we didn't do the buffet option though). My only dislike about the room was the cleanliness of the bathroom. The sink and shower handles, as well as the shower heads, were grimy.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Cecilia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were immaculately clean and surprisingly quiet despite its location. They mentioned a pool in their add, however it was in another sister hotel….perhaps they should mention that upon reservation…. Otherwise I will highly recommend this hotel.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Hannu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kanon fint hotell med stora och fina rum. Fina och fräscha toaletter. Rent och snyggt. Vi var här i April 2023 också och mysig restaurang på våning 3 men maten var inte bra så inget jag rekommenderar.Ett annat + att det ligger väldigt nära SM LIPA
2023 年 11 月に 3 泊滞在

4/10 (不満)

Michael

良かった点 : スタッフとサービス
As a frequent traveler, I felt compelled to give an honest review of this hotel. Pros: - The staff was very knowledgeable with pleasing personalities to include guest services, housekeeping, and restaurant staff. They were very attentive and resolved a minor issue I had without incident. - The rooms are very clean to include the linen and furniture. In addition, the air conditioning system works extremely well. The furniture was up to date and had a luxurious feel. -The hotel was not noisy and plenty of places to eat nearby and stores to accommodate you in the event you forgot something at home Cons: - The outside and areas after the lobby entrance leading to the elevator hotel is not pleasing on the eyes. It this is because the hotel has shared space with vendors such as furniture and appliance stores -Only one elevator works and the smell is very horrible. It has a very musty odor, that is unacceptable. -The water pressure in the shower was less than satisfactory, the shower heads appear to be dated. - There is no cable in this hotel, so hopefully you have a streaming service to keep you entertained. - The hotel charges for stained towels and although it’s stated in the rules of the hotel that there would be a charge, the price to replace the towels were well overpriced even with the discount offered at the hotel. - I needed to speak with the manager and instead I was directed that they were attending a seminar. A more appropriate response would have been that the hotel wou
2023 年 9 月に 1 泊滞在
Front Office Departmentからの返信 (投稿日 : 2023 年 9 月 17 日)
Dear Mr. Michael,We would like to hank you for your honest review and we are very sorry for the inconvenience that you experienced. Hopefully, you will be able to give us a chance to redeem our reputation to you by booking again with us the next time you travel. Thank you very much Mr. Michael.

10/10 (非常に良い)

Ana

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best Hotel in Lipa
I always stay in this hotel whenever I have a business trip in Batangas. Clean hotel including the rooms. Delicious food and very friendly staff. Highly recommended!!!
2023 年 7 月に 1 泊滞在
Lからの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel. The Manager

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Staff
Enjoyed our stay. Staff was friendly and provided excellent service.
2023 年 7 月に 2 泊滞在
SHからの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel. The Manager

10/10 (非常に良い)

Kathryn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Transportation is easy. Restaurants are just walking distance.
2023 年 6 月に 1 泊滞在
SHからの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel. The Manager

10/10 (非常に良い)

Kathryn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Accessible to Liam's Lomi, Aling Tessie's Gotohan restaurants, shops, jeeps & tricycles. The top to toe massage was really nice & relaxing.Very well recommended.
2023 年 6 月に 1 泊滞在
SHからの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel. The Manager

8/10 (良い)

Belen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room is clean and comfortable. Staff are helpful and friendly. Difficult to get out of the hotel without transport. No spare supplies of toilet paper, have to be requested.
2023 年 5 月に 5 泊滞在
The Managerからの返信 (投稿日 : 2023 年 6 月 7 日)
Thank you for the cool review of our hotel! We are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel.

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The beds are incredibly comfortable.
2023 年 5 月に 2 泊滞在
The Managerからの返信 (投稿日 : 2023 年 6 月 7 日)
Thank you for the cool review of our hotel! We are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel.

10/10 (非常に良い)

Raia、Baldwin Park

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This Hotel is amazing and staff was superb. Our room was ready right af check in and parking was easy. It's also close to places we needed to go to so that was a plus. Will definitely stay here again
The Managerからの返信 (投稿日 : 2023 年 5 月 25 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel.

8/10 (良い)

Paul vincent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and very good location
2023 年 5 月に 2 泊滞在
The Managerからの返信 (投稿日 : 2023 年 5 月 9 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel.

10/10 (非常に良い)

Hannu

2023 年 4 月に 1 泊滞在
The Managerからの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you for the cool review of our hotel! We are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel.

10/10 (非常に良い)

Jasmin

2023 年 4 月に 2 泊滞在
The Managerからの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you for the cool review of our hotel! We are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel.

10/10 (非常に良い)

Richmon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the best places to stay at in Lipa City
Staff were awesome. Food was very affordable.
2023 年 1 月に 1 泊滞在
The Managerからの返信 (投稿日 : 2023 年 1 月 24 日)
Thank you for the cool review of our hotel! We are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel.

6/10 (普通)

joseph、cranston

良かった点 : 清潔度、スタッフとサービス、設備とサービス
No pool,parking was a joke.very limted.The 2 restaurants on the property short staff or most the menu not availably.Would not stay there again
The Managerからの返信 (投稿日 : 2023 年 1 月 24 日)
Thank you for taking time to share your feedback from your recent stay with us. We are sorry to hear your experience and regret to have let you down. Your feedback is extremely valuable to us as we strive to improve with each stay. We hope that this would not deter you from further experiencing what Solano Hotel has to offer, and we look forward to your return.

2/10 (非常に不満)

Roman

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Issues: Parking is very tight. I suggest you need to find an empty lot for your guests and use a shuttle to bring your guest to the hotel. 2. We ate at the restaurant but if it was not raining we would prefer to eat somewhere else. I don’t know if the lady who sat us down was a server or hostess. She seem to be not happy with her job. She’s not fit to be in the hospitality business because she not smile nor greet us. Like a deaf person. Very unwelcoming. Not the right staff for Solano’s restaurant. She needs more training in customer service. 3. Food was not up to par for a classy expensive hotel. It was serve cold and we did not complain because we were so hungry so we kept quiet. No server did any follow up if we were ok. The restaurant was empty and quiet but no one approached us. 4. If this is barely a new hotel why is the paint in the restaurant and our room was chipping!!! Perhaps your engineering and housekeeping needs to coordinate and walk through the WHOLE hotel to keep up with the pricey image of Solano! 4. The shower heads and the shower itself was dirty with watermarks. The hot shower was broken!!! I’m not happy about this matter. We were sent to another room to take a shower. Very inconvenient!!! In a nut shell I had a LOT of huge expectations from Solano being a very pricey hotel in Lipa City. I was so excited to stay there and was supposed to stay for 3 nights. However we decided to check out because we were not satisfied.
The Managerからの返信 (投稿日 : 2023 年 1 月 24 日)
Thank you for taking time to share your feedback from your recent stay with us. We are sorry to hear your experience and regret to have let you down. Your feedback is extremely valuable to us as we strive to improve with each stay. We hope that this would not deter you from further experiencing what Solano Hotel has to offer, and we look forward to your return.

10/10 (非常に良い)

Maria Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hidden gem in Lipa. Very clean, comfortable and above standard accommodations with full service restaurant and bar. We were pleasantly surprised! Highly recommended!
2022 年 12 月に 2 泊滞在
The Managerからの返信 (投稿日 : 2023 年 1 月 4 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay.

10/10 (非常に良い)

Aileen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing…the staff are so friendly and approachable. Highly recommended.
2022 年 10 月に 3 泊滞在
The Managerからの返信 (投稿日 : 2022 年 10 月 24 日)
Thank you for your cool review and glad that you appreciate our staff. We look forward to welcoming you back to Solano Hotel!

10/10 (非常に良い)

Jennifer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my home for 8 days! Staff are very professional and very friendly, as soon as I arrived they handed me a drink (juice) which is so nice! The place is well kept, the restaurant has a good ambiance, the staff are helpful, they tend to my littlest need. This place is in the main drag close to both malls. All in all, I for sure will be coming back the next time around. Thank you for making my stay as delightful as possible.
2022 年 8 月に 8 泊滞在
The Managerからの返信 (投稿日 : 2022 年 9 月 1 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. We look forward to welcoming you back to Solano Hotel!

10/10 (非常に良い)

Marie Joyce、Quezon City

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the staff in Solano Hotel are well trained to serve their guests. It was a very comfortable one night stay with my parents.👌
2022 年 4 月に 1 泊滞在
Solano Hotel Teamからの返信 (投稿日 : 2022 年 4 月 26 日)
Thank you so much Ms. Marie Joyce for the heartwarming appreciation of our team. It is our pleasure to serve you. We are glad to hear you enjoyed your stay at Solano Hotel and we look forward to have you again with us.

10/10 (非常に良い)

DONNIE-DALE

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are amazing... the hotel is very clean.
2022 年 3 月に 6 泊滞在
The Managerからの返信 (投稿日 : 2022 年 3 月 24 日)
Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. We are looking forward to serving you again soon!

10/10 (非常に良い)

Danilo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 1 泊滞在
The Managerからの返信 (投稿日 : 2022 年 3 月 11 日)
Thank you for your rating to our hotel, we really appreciate it! We are looking forward to serving you again at Solano Hotel.