セーフティボックス (室内)、デスク、防音設備、アイロン / アイロン台

アイビス ラルコ ミラフロレスの口コミ

3 out of 5
アイビス ラルコ ミラフロレス
Avenida Larco 1140, Miraflores, Lima, LIMA

口コミ

8.6

非常に良い

評価 10 - 1000 件の口コミ中 513 件が非常に良い" "
評価 8 - 1000 件の口コミ中 334 件が良い" "
評価 6 - 1000 件の口コミ中 88 件が普通" "
評価 4 - 1000 件の口コミ中 34 件が不満" "
評価 2 - 1000 件の口コミ中 31 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Ai

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
流石イビス、どこの国でも安心して泊まれます。深夜のチェックインでしたがあたたかく迎えていただきました。清潔なお部屋でシャワーも快適、ゆっくり休めました。疲れていたので、チェックアウトが正午なのもありがたかったです。朝食も種類豊富で美味しかったです。送迎サービスはないですが、往路は空港カウンター手配、復路はUberで問題ありませんでした。
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2023 年 10 月 27 日)
亲爱的艾感谢您花时间告诉我们您在宜必思利马拉科米拉弗洛雷斯酒店的体验。很抱歉您的体验没有达到您的期望;请允许我表达我诚挚的歉意。在宜必思,我们努力为每一位顾客提供卓越的服务体验;因此,您的意见对我们非常重要。请放心,我们正在采取适当措施来解决该问题并防止将来再次发生。我们感谢您分享您的疑虑,并希望您能给我们机会在不久的将来为您提供更好的服务。在接下来的几天里,我们将与您进行沟通。珍妮特·弗洛雷斯将军宜必思利马拉尔科米拉弗洛雷斯酒店

10/10 (非常に良い)

KAZUO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
立地が良い。
2023 年 7 月に 1 泊滞在
Nancy Nishikawaからの返信 (投稿日 : 2023 年 7 月 14 日)
Dear Mr. Kazuo, good morning, we wish you have a nice rest :).Thank you for your comment, we apreciate it.Were glad you enjoy your stay at our hotel.We wish we can have you again as our guest in our hotel in the future.Best Regards

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
安心、快適なホテルです。
出張で利用しましたがリマにいるとは思えないほど、治安的には、全く不安を感じないホテルです。シンプルながら部屋も清潔で快適です。また、泊まりたいです。
2023 年 1 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2023 年 2 月 8 日)
Dear Mr. We greatly appreciate your comments about your stay at the hotel. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure these comments will be an encouragement to all of our staff as we strive to continually improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit is as pleasant as the last.Sincerely,janeth floresGeneral managerIbis Lima Larco Miraflores

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
シャンプーとリンスは分けて欲しかった。
2020 年 2 月に 2 泊滞在

8/10 (良い)

hozn、Japan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
breakfast is very delicious. But Receptionists are not so friendly and businesslike. Cusco Hotel of Sonesta Hotel is perfect.
2019 年 12 月に 2 泊滞在
Janeth Floresからの返信 (投稿日 : 2020 年 2 月 12 日)
Good Morning, Thank you for taking the time to tell us about your experience at the ibis Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コンパクトですが綺麗なお部屋です。
空港バスの停まるホテルからも徒歩圏、スポーツショップの充実している海岸沿いのモールからも徒歩圏なので料金から考えると満足です。
2019 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
抜群のロケーション
ホテルの場所が空港からのシャトルバスの停車場から近かったのがよかったです。 チェックインもスムーズにできましたし、部屋も綺麗に掃除されていました。
2019 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 1 泊滞在

10/10 (非常に良い)

Toru

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スタッフは笑顔で親切
空港バスのバス停(マリオットホテル前)から7分くらい(ホテルが見えます)で歩けます。 ホテル周辺の治安も良好のようです。 スタッフはフロントもレストランも警備員も親切でした。 279号室はホテル入り口の真上で、部屋の窓を開けているときに客待ちタクシーの運転手がタバコを吸うとと風向きにより匂いが入ってきます。 朝食は健康志向な感じでおいしいです。
2019 年 1 月に 1 泊滞在

8/10 (良い)

phuong

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient location. Friendly staff. Decent breakfast although the choices are limited. Only provided the bath towels, no face or hand towels. The bed sheets make so much noises and the walls between rooms are extremely thin that we feel they are in our room.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

JAIME

2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Mayra Alexandra

.
2024 年 5 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear MayraWe appreciate your many comments regarding your stay at {hotel}. It's always a pleasure to receive compliments. We will extend your nice comments to our team. I am sure that these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one. Receive a cordial greeting. Janeth Flores General Manager

8/10 (良い)

ELDRICK、NOORD

出張
良かった点 : 清潔度、スタッフとサービス
the room smell smoke
2024 年 5 月に 6 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear EldrickThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

6/10 (普通)

Carlos、New York

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The room is too small plus those bed are to easy to move around they are not steady
2024 年 5 月に 8 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear CarlosThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

10/10 (非常に良い)

Edmundo、SAO PAULO

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good hotel in Lima. Good room and bed, clean bathroom and good shower. Excellent breakfast and price.
2024 年 4 月に 5 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Estimado EdmundoGracias por tomarse el tiempo de contarnos su experiencia en el ibis Lima Larco Miraflores. En Ibis, nos esforzamos por brindar una experiencia de servicio superior para cada cliente; por lo tanto, su opinión es muy importante para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro.Reciba un cordial saludo.Janeth FloresGeneral Manager

8/10 (良い)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス
location
2024 年 4 月に 3 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear WendyThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

6/10 (普通)

VERONICA LEONOR、CANCUN

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
So es pet friendly hay que mantenerlo muy limpio las alfombras manchadas y sillones del Lobby
2024 年 4 月に 17 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear VeronicaThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

2/10 (非常に不満)

???

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Thank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

10/10 (非常に良い)

Michael

2024 年 4 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Estimado MichaelGracias por tomarse el tiempo de contarnos su experiencia en el ibis Lima Larco Miraflores. En Ibis, nos esforzamos por brindar una experiencia de servicio superior para cada cliente; por lo tanto, su opinión es muy importante para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro.Reciba un cordial saludo.Janeth FloresGeneral Manager

10/10 (非常に良い)

Lynette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful stay at ibis Larco Miraflores! The staff was amazing and made our stay fantastic!! They helped us with late check out and holding our bags while we explored other cities. The breakfast was great with lots of options, excellent location too. We are looking forward to our next stay there!
2024 年 3 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear LynetteWe appreciate your many comments regarding your stay at hotel. It's always a pleasure to receive compliments. We will extend your nice comments to our team. I am sure that these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one. Receive a cordial greeting. Janeth Flores General Manager

10/10 (非常に良い)

Federico

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok
2024 年 4 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Estimado FedericoGracias por tomarse el tiempo de contarnos su experiencia en el ibis Lima Larco Miraflores. En Ibis, nos esforzamos por brindar una experiencia de servicio superior para cada cliente; por lo tanto, su opinión es muy importante para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro.Reciba un cordial saludo.Janeth FloresGeneral Manager

8/10 (良い)

Geraldine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like to stay there because it is close to lot of places. It is clean and quiet.
2024 年 4 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear GeraldineThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

10/10 (非常に良い)

SANDRO

2024 年 4 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Estimado SandroGracias por tomarse el tiempo de contarnos su experiencia en el ibis Lima Larco Miraflores. En Ibis, nos esforzamos por brindar una experiencia de servicio superior para cada cliente; por lo tanto, su opinión es muy importante para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro.Reciba un cordial saludo.Janeth FloresGeneral Manager

8/10 (良い)

Federico

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok
2024 年 4 月に 3 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear FedericoThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

8/10 (良い)

Irawati

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The facility is clean, breakfast is not that good, cold oatmeal, scramble eggs doesn’t look that appealing.
2024 年 4 月に 3 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear IrawatiThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

6/10 (普通)

Maria

2024 年 4 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear MariaThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager

10/10 (非常に良い)

alberto

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will stay again
2024 年 2 月に 3 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear AlbertWe are really sorry reading about your experience in our hotel. We hope you give us a chance to assist you better in a near future.Dear Ken. We are really sorry reading about your experience in our hotel. We hope you give us a chance to assist you better in a near future.Muchas gracias por su valoraciónThank you very much! We really apreciate your comments.Thank you very much! Janeth FloresGeneral Manager

8/10 (良い)

NORA

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Closed to interesting places
2024 年 3 月に 12 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear NoraThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. Due to coronavirus we had to limit access to rooms for cleaning for a time; However, currently we have already improved our cleaning process. We hope to serve you again in the next opportunity.Indeed, due to the coronavirus, we had to restrict access to the rooms for safety reasons of our guests and collaborators; However, we have already regularized this situation by complying with the international protocols established by our chain.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the next few days we will be communicating with you.Sincerely,Janeth FloresGeneral Manager Ibis Lima Larco Miraflores

10/10 (非常に良い)

Malgorzata

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location. Close to the ocean. No fuss simple accommodation. Clean.
2024 年 3 月に 3 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear MalgorzataWe appreciate your many comments regarding your stay at {hotel}. It's always a pleasure to receive compliments. We will extend your nice comments to our team. I am sure that these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one. Receive a cordial greeting. Janeth Flores General Manager

8/10 (良い)

Antonio

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dos ocasiones me ocurrió que todavía no terminaba de desayunar y ya habían recojido mi jugo, mis cubiertos, parece que los meseros estan siempre acelerados de que ya termines. Excepto el servicio de Andrea muy bien.
2024 年 3 月に 5 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 31 日)
Estimado AntonioGracias por tomarse el tiempo de contarnos su experiencia en el ibis Lima Larco Miraflores. Lamento que su experiencia no cumpliera con sus expectativas; permítanme expresar mis más sinceras disculpas.En Ibis, nos esforzamos por brindar una experiencia de servicio superior para cada cliente; por lo tanto, su opinión es muy importante para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro.Agradecemos que comparta sus inquietudes y esperamos que nos brinde la oportunidad de brindarle un mejor servicio en un futuro cercano. En los próximos días nos estaremos comunicando con usted.Reciba un cordial saludo.Janeth FloresGeneral Manager

10/10 (非常に良い)

Manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Un buen lugar cercano a todo
2024 年 3 月に 4 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 31 日)
Estimado Sr. ManuelLamentamos que su experiencia en nuestro hotel no haya cubierto sus expectativas. Agradecemos sus comentarios y estamos tomándolo en cuenta para mejorar. Esperamos poder atenderlos mejor en una próxima oportunidad Muchas gracias por su valoraciónJaneth FloresGeneral Manager

4/10 (不満)

Ivan

出張
良かった点 : 清潔度
very noisy, not well insulated from the outside,
2024 年 3 月に 3 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear IvanThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. Due to coronavirus we had to limit access to rooms for cleaning for a time; However, currently we have already improved our cleaning process. We hope to serve you again in the next opportunity.Indeed, due to the coronavirus, we had to restrict access to the rooms for safety reasons of our guests and collaborators; However, we have already regularized this situation by complying with the international protocols established by our chain.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the next few days we will be communicating with you.Sincerely,Janeth FloresGeneral Manager Ibis Lima Larco Miraflores

10/10 (非常に良い)

Junior

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 31 日)
Estimado Sr. JuniorLamentamos que su experiencia en nuestro hotel no haya cubierto sus expectativas. Agradecemos sus comentarios y estamos tomándolo en cuenta para mejorar. Esperamos poder atenderlos mejor en una próxima oportunidad Muchas gracias por su valoraciónJaneth FloresGeneral Manager

10/10 (非常に良い)

David、Las Vegas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 31 日)
Estimado Sr. DavidLamentamos que su experiencia en nuestro hotel no haya cubierto sus expectativas. Agradecemos sus comentarios y estamos tomándolo en cuenta para mejorar. Esperamos poder atenderlos mejor en una próxima oportunidad Muchas gracias por su valoraciónJaneth FloresGeneral Manager

8/10 (良い)

Victor A

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buena localización
2024 年 3 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 13 日)
Estimado VictorLe agradecemos enormemente sus comentarios en relación a su estancia en hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Janeth Flores General Manager

10/10 (非常に良い)

Jaime

良かった点 : スタッフとサービス
2024 年 3 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Jaime We greatly appreciate your comments regarding your hotel stay.It's always a pleasure to receive compliments. We will extend your nice comments to our team.I am sure that these comments will serve as encouragement to our entire team as they continually strive to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.Receive a cordial greeting.Janeth Flores General Manager

10/10 (非常に良い)

Breanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The young lady at the transportation desk by the front door was extremely helpful. She scheduled our taxis to and from a few different places which was helpful (she does work for the hotel, but her presence inside the hotel made our trip much easier and I thought it would be good to know for future guests). You need to use your room key to make the elevator work which adds a nice level of safety. The hotel is located in a great area - walkable to many places.
2024 年 3 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear BreanneWe greatly appreciate your comments regarding your hotel stay.It's always a pleasure to receive compliments. We will extend your nice comments to our team.I am sure that these comments will serve as encouragement to our entire team as they continually strive to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.Receive a cordial greeting.Janeth Flores General Manager

10/10 (非常に良い)

ursula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo muy bonito del hotel el servicio excelente lo unico que pido esque pongan mas toallas en los cuartos , porque no ponen toallas pequeñas para secarse el cabello ni cara, despues todo super bien , mi hija y yo tuvimos muy bonita experiencia ,gracias
2024 年 3 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 13 日)
Estimada UrsulaLe agradecemos enormemente sus comentarios en relación a su estancia en hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Janeth Flores General Manager

10/10 (非常に良い)

Carlos

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel muy bien ubicado, habitaciones con todas las comodidades y excelente atencion del personal.
2024 年 2 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 27 日)
Estimada CarmenLe agradecemos enormemente sus comentarios en relación a su estancia en hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Janeth Flores General Manager

10/10 (非常に良い)

Jo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good overall
2024 年 2 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear JoWe greatly appreciate your comments regarding your hotel stay.It's always a pleasure to receive compliments. We will extend your nice comments to our team.I am sure that these comments will serve as encouragement to our entire team as they continually strive to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.Receive a cordial greeting.Janeth Flores General Manager

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome location!
2024 年 2 月に 4 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear PatriciaWe greatly appreciate your comments regarding your hotel stay.It's always a pleasure to receive compliments. We will extend your nice comments to our team.I am sure that these comments will serve as encouragement to our entire team as they continually strive to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.Receive a cordial greeting.Janeth Flores General Manager

10/10 (非常に良い)

Cecilia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My gratitude and appreciation for the special care towards my sister. She felt secure and comfortable. She was delighted with the breakfast menu. The environment was clean and well maintained and organized.
2024 年 2 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear CeciliaWe greatly appreciate your comments regarding your hotel stay.It's always a pleasure to receive compliments. We will extend your nice comments to our team.I am sure that these comments will serve as encouragement to our entire team as they continually strive to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.Receive a cordial greeting.Janeth Flores General Manager

10/10 (非常に良い)

Cecilia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 27 日)
Estimada CeciliaLe agradecemos enormemente sus comentarios en relación a su estancia en hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Janeth Flores General Manager

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
it excelent
2024 年 2 月に 7 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear JorgeWe greatly appreciate your comments regarding your hotel stay.It's always a pleasure to receive compliments. We will extend your nice comments to our team.I am sure that these comments will serve as encouragement to our entire team as they continually strive to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.Receive a cordial greeting.Janeth Flores General Manager

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This Hotel Not As Good As Before The Pandemic
Hotel well maintained, excellent area to be located in. Everything you need all around. Just hotel removed some amenities from the rooms that were available before the Pandemic.
2024 年 2 月に 6 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear AnonymousWe appreciate the time you have taken to send us your comments about your hotel stay.We are extremely sorry that your experience did not meet your expectations; Please allow us to extend our most sincere apologies.At our hotel, we strive to provide quality service to each of our clients, which is why your comments are very important to us. Please rest assured that we will take the necessary measures to ensure that what happened during your stay does not happen again.We sincerely appreciate that you have shared this matter with us and we trust that you will give us another opportunity to provide you with optimal service.Receive a cordial greeting.Janeth Flores General Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quiet not like Airbnb’s
Great check in. The key is quiet so you can sleep. No noises. No car alarms honking horns or roaring motorcycles. Double glass sound proof. Black out shades so you can sleep. Great multilingual staff. Can walk to beach and mall , Marriott AC and Pullman. Air conditioning WiFi and English TV worked well. Security great. Great value. Not wasteful.
2024 年 2 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 10 日)
DearWe greatly appreciate your comments regarding your stay at our hotel. It's always a pleasure to receive compliments.We will extend your nice comments to our team. I am sure that these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.Receive a cordial greeting.Janet FloresGerente general

10/10 (非常に良い)

Wakas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 10 日)
Estimado WakasLe agradecemos enormemente sus comentarios en relación a su estancia en nuestro hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Janeth Flores General Manager

8/10 (良い)

Thomas

2024 年 2 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 10 日)
Estimado ThomasLe agradecemos enormemente sus comentarios en relación a su estancia en nuestro hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Janeth Flores General Manager

10/10 (非常に良い)

Ricardo、Winchester

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location
2024 年 2 月に 1 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear RicardoWe greatly appreciate your comments regarding your stay at our hotel. It's always a pleasure to receive compliments.We will extend your nice comments to our team. I am sure that these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services.Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.Receive a cordial greeting.Janet FloresGerente general

10/10 (非常に良い)

Raymond

2024 年 1 月に 2 泊滞在
Ibis Lima Larco Mirafloresからの返信 (投稿日 : 2024 年 3 月 31 日)
Estimado Sr. RaymondLamentamos que su experiencia en nuestro hotel no haya cubierto sus expectativas. Agradecemos sus comentarios y estamos tomándolo en cuenta para mejorar. Esperamos poder atenderlos mejor en una próxima oportunidad Muchas gracias por su valoraciónJaneth FloresGeneral Manager