When i arrived at the property, the front desk person, finally came out of the back, barefooted, and looking put out by my arrival. He couldn't find my reservation. When i told him i booked through Orbitz, he grumbled and finally found my reservation. I reserved a queen, non-smoking room. He said they didn't have any non-smoking rooms left. I ended up with a smoking room. The room smelled horrible. The sheets had cigarette burns. The TV didn't work unless you turned on the light. The toilet seat was round and didn't match the oval toilet bowl. The rug was dirty and stained. I can guarentee i will never stay there again. Not a good experience!