4/10 (不満)
Kristopher
2025 年 12 月 28 日
Really disappointed in both the best Western and Expedia. Last night was a frightfully cold night and really wanted to use the hot tub only to find out once I got to the hotel that the hot tub and pool were down for an annual maintenance. This is the kind of thing that Expedia should require hotels to report into so us consumers know if we are getting value for our dollar. The best Western was one of the pricier hotels that night and the adjoining Holiday Inn.(where are the best western was sending its guests to use the hot tub there.) was about $20 cheaper.. had Expedia and best Western disclose that they’re hot tub was out of commission. I would’ve booked at the Holiday Inn instead. Like I said, it was a cold night and really wanted to warm up I did not want to mess around with travelling outside after being in a hot tub and potentially getting sick.
Kristopher
2025 年 12 月に 1 泊滞在