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レッチワース ホールの口コミ

4 out of 5
レッチワース ホール
Letchworth Lane, Letchworth, England

口コミ

7.4

良い

評価 10 - 536 件の口コミ中 138 件が非常に良い" "
評価 8 - 536 件の口コミ中 187 件が良い" "
評価 6 - 536 件の口コミ中 113 件が普通" "
評価 4 - 536 件の口コミ中 62 件が不満" "
評価 2 - 536 件の口コミ中 36 件が非常に不満" "

8.0/10

清潔度

7.8/10

スタッフとサービス

7.0/10

設備とサービス

7.0/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

8/10 (良い)

Onちゃん、大阪

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
自然に囲まれた綺麗なホテル
ホテルの周りはとてもひらけていて、自然があって落ち着いて過ごせます。朝ごはんは一般的なイングリッシュブレックファーストですが、結構美味しいですしホテルの方の対応も丁寧です。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
静かな郊外のGardenCityそのもののこじんまりしたホテル
ダブルベッドRoomに泊まりましたが部屋は非常に広く快適です。朝食は種類は限られていますが、上質でウェイターのサービスが非常に良いです。コーヒーをポットで出してくれますがアメリカのホテルと違いおいしかったです。また泊まりたいと思わせるホテルです。庭にはリスが出ます。

10/10 (非常に良い)

Ian、Andover

Clean
2024 年 5 月に 1 泊滞在

6/10 (普通)

David

カップルで旅行
Beds very uncomfortable, 2 singles put together to make king size, so kept falling into crack inbetween beds. window wouldnt open, we called reception and they said they would get back to us which they didnt.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Eve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Eve,Thank you for your rating!We are glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,HollyReception Team

10/10 (非常に良い)

Lee

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely stay - but costing more than it use too, not worth the price increase until the hotel is modernised
2024 年 4 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Lee,Thank you for your review on Letchworth Hall Hotel. We appreciate your feedback and this will be passed on to the relevant team.We hope to welcome you back in the future.Kind regards,Holly

10/10 (非常に良い)

Mrs Martine

2024 年 2 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Martine,Thank you for your rating.We hope you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,HollyReception Team

8/10 (良い)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Hollyからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Matthew,Thank you for your rating.We hope you enjoyed your stay here with us and hope to welcome you back in the future.Kind regards,Holly

4/10 (不満)

Chris

出張
気になった点 : 施設のコンディションと設備
Shoddy
The building was freezing cold. The bathroom in our room was freezing cold. Cobwebs all over the ceiling. Tv remote did not work. Asked for a replacement but was ignored. Asked for a glass of water at the bar for my wife and was charged £3!!!
2024 年 1 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Chris,Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 (非常に不満)

Mathew

出張
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Four Star, maybe if I had electric!!
Comfy bed, clean enough. Woke up to no electric in my room at all. Couldn’t phone reception as the telephones are powered. Got dressed by torch and could not use any of my room facilities, told reception who already knew about a power fault and there was not a hint of a refund or gesture of good will. Unfortunately I was there on business and didn’t have the time to argue as I was already late from the pitch black fun and games.
2024 年 1 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Matthew,Thank you for taking the time to tell us about your experience at Letchworth Hall Hotel. We are glad to hear you found our beds up to standard. Please allow me to express my sincerest apologies for the lack of power. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 (普通)

Clem

2023 年 12 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Clem,Thank you for your rating.We hope you enjoyed your stay here with us and hope to welcome you back in the future.Kind regards,Holly

6/10 (普通)

Matthew

カップルで旅行
気になった点 : 施設のコンディションと設備
Rooms are rundown need a bit of TLC
2023 年 12 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Matthew,Thank you for your review on Letchworth Hall Hotel.We appreciate your feedback on the hotel and this will be passed on to the relevant team.We hope to welcome you back in the future.Kind regards,Holly

6/10 (普通)

Rakesh

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 12 月 17 日)
Dear Rakesh,Thank you for your review on the Mercure Letchworth Hall Hotel. We hope you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly

4/10 (不満)

JAMES

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
the bed lets the room down
The room was very clean, and the shower good, but the downside was that the mattress on the bed was very worn and miles too soft.
2023 年 12 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 12 月 17 日)
Dear James,Thank you for your review on the Mercure Letchworth Hall Hotel. We're glad you enjoyed your stay here with us. We appreciate your feedback regarding the mattress, this will be passed on to the relevent team.Kind regards,Holly

10/10 (非常に良い)

Keith

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Hollyからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Keith,Thank you for your rating!We hope you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly

10/10 (非常に良い)

Silvia

2023 年 12 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Silvia,Thank you for your rating!We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly

10/10 (非常に良い)

Keith

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Hollyからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Keith,Thank you for your rating!We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly

8/10 (良い)

Elizabeth

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Lovely old entrance hall and grounds , excellent reception team very rare
2023 年 11 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Elizabeth,Thank you for taking the time to share your thoughts about your recent stay with us at Mercure Letchworth Hall Hotel. We are delighted that you enjoyed our lovely grounds, as well as our excellent reception team. We strive to provide a warm and welcoming atmosphere for our guests, and we are glad that you experienced it during your stay. We look forward to welcoming you back again soon.Kind regards, Phoebe

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
This hotel has gone downhill over the years. The English breakfast was ok, but the closing of the kitchen for hotel guests, to service a catered event, was not acceptable, when you have no transportation and nothing within walking distance our room had no heat, they did provide a space heater, we used for 2 days. No offer to fix. Light bulbs which were never replaced. Furniture worn. Just not the special place it was in the past.
2023 年 11 月に 3 泊滞在
Hollyからの返信 (投稿日 : 2023 年 11 月 18 日)
Dear Guest,Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Holly

8/10 (良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Needs updating
The staff are wonderful, with just one little niggle. The lady in charge of breakfast clears your table when you get up to get anything else. The overall cleanliness was good but the hotel desperately needs money spending on it. Rotten window frames and loose toilet roll holder was just 2 things that needed fixing in my room. The reception staff were great and for that reason I would use it again.
2023 年 11 月に 2 泊滞在
Hollyからの返信 (投稿日 : 2023 年 11 月 18 日)
Dear Andrew,Thank you for your review on the Mercure Letchworth Hall Hotel. We appreciate your feedback and this will be passed onto the relevent teams. We thank you for your kind comment on our Reception staff.We hope to welcome you back in the future.Kind regards,Holly

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Charli - Front Office Team.からの返信 (投稿日 : 2023 年 11 月 8 日)
Thank you for taking the time to review your stay at Letchworth Hall Hotel.Kind regards,

8/10 (良い)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 10 泊滞在
Receptionからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear Matthew, thank you taking the time to leave a review for your stay at Mercure Letchworth Hall Hotel. We appreciate your feedback and hope to welcome you back in the future! Kind Regards, Eliesha

10/10 (非常に良い)

ian、Bodham

カップルで旅行
良かった点 : 設備とサービス
Hotel is in a quiet area and the room was lovely and warm.
2023 年 10 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Ian,Thank you for your review on the Mercure Letchworth Hall Hotel. We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly

8/10 (良い)

Suzi

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful surroundings great staff, rooms aren't perfect but good enough. Would stay again.
2023 年 10 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you for your review of Letchworth hall Hotel, we hope to welcome you back soon.Kind Regards, Phoebe

10/10 (非常に良い)

Melanie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect place to recharge, great breakfast, swimming fantastic, lovely staff and a great nights sleep. You won’t be disappointed.
2023 年 10 月に 2 泊滞在
Hollyからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Melanie,Thank you for your review and kind comments on the Mercure Letchworth Hall Hotel. We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly

6/10 (普通)

SAM

カップルで旅行
Quiet place to relax
2023 年 10 月に 1 泊滞在
Reception Teamからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you for positive review of Letchworth Hall Hotel. Kind Regards, Phoebe

8/10 (良い)

Liam

2023 年 10 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Liam,Thank you for your rating!We hope you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly

2/10 (非常に不満)

Anthony

良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Don’t go – why is no hot water in rooms an issue?
Management and or staff insouciant. No hot water available all day in room, hadn't checked on arrival (a maintenance man told me there were unaffected areas of the hotel) Reception said no move possible. Instead use the nearby unconnected Health Club, who required I supply ID & full personal details (just for a shower!) In my view inappropriately, Health Club confirmed they would be adding my details to their database, not just holding for the duration of my brief visit. No recognition of risk to me of their casual acquisition of my personal data! Hotel reception said this was not the agreement, but Health Club would not change their mind. As restaurant overcrowded, we went to bar for food, having been told no TV available to watch a particular football match on TNT, Liverpool match came on, on bar TV via same channel. Service in bar appalling - Mercure's till process (seen it elsewhere too) is too long-winded for staff. 2 staff took 12 minutes to serve 3 pints! Bar then lost our food order - arrived eventually 25 mins after re-ordering 30 minutes after initial order placed and acknowledged. Room safes not working - we've turned them off - yet it claims they're a 4 * hotel Bed was comfortable, room clean and spacious, air con worked effectively (albeit continuous hum). Shower worked well when water available (last morning) but low - only neck high if you're over 5 foot Seems hotel prioritises conferences not bothered about those who self finance.
2023 年 10 月に 2 泊滞在
Hollyからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Anthony,Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Holly

8/10 (良い)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Hollyからの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Matthew,Thank you for your rating!We hope you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly

8/10 (良い)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Matthew,Thank you for 8/10 raiting.

8/10 (良い)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 11 泊滞在
Joannaからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Matthew,Thank you for 8/10 raiting.

4/10 (不満)

Bethany

気になった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Priyamからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Bethany,Thank you for your review. We hope to welcome you back in the future.Kind regards,Reception Team

10/10 (非常に良い)

Dominic

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Dominic,Thank you for 10/10 raiting

4/10 (不満)

Diane

Find somewhere else
The room was clean, the rest was not. The reception/bar area - tables, carpet, floor were filthy. Very tired hotel. Old, unkept, unclean, soulless
2023 年 9 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Diane,Thank you for your review on the Mercure Letchworth Hall Hotel. We appreciate your feedback and I will pass this on to the relevant team. We hope to welcome you back in the future to better your stay here with us.Kind regards,Holly

8/10 (良い)

Adrian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Only a one night stay to attend a Wedding. The staff were all welcoming and informative. The room was clean and well appointed. The breakfast choice was excellent. The hotel is looking a little tired decoration wise in the 'common areas'. A real value for money hotel, its not five star but then I didn't pay a five star price and so shouldn't expect it.
2023 年 9 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear Adrian,Thank you for your review on the Mercure Letchworth Hall Hotel. We're glad you enjoyed your stay here with us and appreciate your feedback regarding the common areas.We hope to welcome you back in the future.Kind regards,Holly

4/10 (不満)

宿泊されたお客様

グループ旅行
良かった点 : 施設のコンディションと設備
気になった点 : 客室の快適度
Beware no air con in rooms
No air con in rooms. Had units but were told that they had all been disconnected. Pretty appalling that this was the case in a 4 star hotel
2023 年 9 月に 2 泊滞在
Joannaからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Guest,Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Joanna

4/10 (不満)

Lesley

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
Needs modernisation & attention
On arrival the receptionist was telling us logistics, someone was speaking loudly on the phone right beside her so we couldn’t hear. Our room was stifling (hottest day of the year), there was air con but not working - we phoned down but no one attended, went to reception was given a remote, but the air con had been decommissioned. We opened the window but were invaded by wasps, there was a bush directly outside & there were hundreds of them. The bed was so uncomfortable we slept on top with no covers. We were there to attend a family party locally. When we returned sometime after midnight the front doors were wide open, but there was not a sole on reception or anywhere else. All night long we could hear people returning to their rooms & the floors creaked. It’s understandably an older building but this was ridiculous. We had stayed at the hotel for a family wedding before & had none of these issues. The hotel has been allowed to go downhill, we imagine due to the results of the pandemic, but it really isn’t fit for purpose & to charge us £112 for just one night in room 6 was daylight robbery - never again!
2023 年 9 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Lesley,Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Joanna

10/10 (非常に良い)

Lee

出張
良かった点 : 清潔度、スタッフとサービス
Hotel needs a refurb but no complaints - just don’t start inflating the prices unless this is done - a little more expensive than usual
2023 年 9 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear Lee,Thank you for your review on the Mercure Letchworth Hall Hotel. We're glad you enjoyed your stay here with us and we appreciate your feedback.We hope to welcome you back in the future.Kind regards,Holly

8/10 (良い)

Megan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Reception Team.からの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you for taking the time to review your stay at Letchworth Hall Hotel.Kind regards,

8/10 (良い)

Colin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Colin,Thank you for your review on the Mercure Letchworth Hall Hotel.We hope to welcome you back in the future.Kind regards,Holly

6/10 (普通)

Oliver

2023 年 8 月に 4 泊滞在
Reception Team.からの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you for taking the time to review your stay at Letchworth Hall Hotel.Kind regards,

8/10 (良い)

Matheeswaran

2023 年 8 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Guest,Thank you for your review on the Mercure Letchworth Hall Hotel. We hope to welcome you back in the future.Kind regards,Holly

6/10 (普通)

jason

2023 年 8 月に 1 泊滞在
Hollyからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Jason,Thank you for your review on the Mercure Letchworth Hall Hotel.We hope to welcome you back in the future.Kind regards,Holly

8/10 (良い)

ELIZABETH M

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 8 月 12 日)
Thank you for rating us 8/10

8/10 (良い)

Philip

良かった点 : 清潔度、客室の快適度
Slow check in/out
Checking in was very friendly but slow. Room was a bit tired and there was quite a lot of noise late at night
2023 年 8 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Philip,Thank you for your review on the Mercure Letchworth Hall Hotel, and for your honest opinion. We're glad you enjoyed your stay here with us and we hope to welcome you back in the future! Kind regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2023 年 7 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you for rating us 8/10

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sweet place
Sweet place walkable to letchworth, stayed for a night, good sized room and excellent bathroom facilities
2023 年 7 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 7 月 27 日)
Dear James,Thank you for your review on the Mercure Letchworth Hall Hotel, and for your honest opinion. We're glad you enjoyed your stay here with us and we hope to welcome you back in the future! Kind regards,

10/10 (非常に良い)

Graeme

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 7 月 27 日)
Dear Graeme,Thank you for rating us 10/10We hope to welcome you back soon.Kind Regards

8/10 (良い)

Jonathan

良かった点 : 施設のコンディションと設備、客室の快適度
Relaxing stay
Very large room. Windows that actually open. Comfy
2023 年 7 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 7 月 9 日)
Thank you very much for your review of Letchworth Hall Hotel. We hope your future stays will be as pleasant as your previous one. Kind regards,

6/10 (普通)

Alex

出張
良かった点 : 清潔度
Ok but plenty of areas of improvement
Cons Creaky floor boards in rooms, limited number of waiting staff in the bar & restaurant, 1 million fire doors to get through if you're carrying a lot and quite slow internet in the evening Pros Very clean room, good useable lift to the 3rd floor, nice adjacent gym & pool + good and friendly staff
2023 年 7 月に 1 泊滞在
Joannaからの返信 (投稿日 : 2023 年 7 月 9 日)
Thank you for your feedback regarding your stay at Letchworth Hall Hotel. Thank you for your constructive feedback on all aspects of your stay, please rest assured we have passed this to the relevant departments for investigation in order to improve our guest experience. We hope to welcome you back in the near future. Kind regards,