Les Etangs de Commelles

The room was questionable. When I walked in I immediately noticed that while the bed, cabinets, and desk area were nice, the rest of the room was poorly maintained. The wallpaper was peeling off the walls, the room smelt like paint and poorly circulated air,the vents were filthy, the walls were a bit yellow, and the carpet was stained/DIRTY. There were literal green and grey patches on the carpet where dirt had collected. Some of the furniture was placed on top of the dirtier parts of the floor rather than having it cleaned. I think a lot of the marketing photos are AI and some of the furniture in the room didn't match. Additionally, as I was showering the showerhead bar became disconnected from the wall due to a loose nail ,and almost completely fell off. This could have been dangerous. The staff in the restaurants and at the front desk were nice. However, there were a few times where they didn't have a bartender to work the bar despite still displaying open times. The heat worked in the room ,but it took a while for it to settle in/startup. The wifi worked well ,breakfast /dinner options were pretty good, and the lobby area/ballrooms were renovated well.

This hotel does offer breakfast however, it is not included in your stay. Lobby coffee is also not free! Was expected to have a coffee pot in my room in addition to a hot water kettle. I had no coffee pot, just the kettle with packets of instant coffee but our companions had both. Lighting in the bathrooms is very dim, as well as in the entire room. There are no dresser drawers, just a closet with a few hangers so be prepared to live out of your suitcase with only one luggage jack. Washcloths were not provided, we had to ask for them. There is no self-serve ice machine. You have to ask the front desk for it and they will get it from the bar. Refrigerators in the rooms stay warm, don't expect milk based products or meat based foods to stay good. Rooms are smaller than what we are accustomed to in the US. Everything was clean and beautifully decorated, and the beds were very comfortable for us. The train station is conveniently located across the street, as well as markets, bakeries, cafes, and eateries surrounding the hotel. The staff was very friendly and accommodating.