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ラディソン ホテル レネックサ オーバーランド パークの口コミ

3.5 out of 5
ラディソン ホテル レネックサ オーバーランド パーク
12601 West 95th Street, Lenexa, KS

口コミ

6.6
評価 10 - 1261 件の口コミ中 341 件が非常に良い" "
評価 8 - 1261 件の口コミ中 271 件が良い" "
評価 6 - 1261 件の口コミ中 237 件が普通" "
評価 4 - 1261 件の口コミ中 204 件が不満" "
評価 2 - 1261 件の口コミ中 208 件が非常に不満" "

7.2/10

清潔度

7.2/10

スタッフとサービス

6.6/10

設備とサービス

6.4/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

8/10 (良い)

Masaru

2023 年 9 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2023 年 10 月 19 日)
We are pleased to hear that your stay was a good one! Thank you for the review, we appreciate any kind of feedback. Hope to see you again soon, and thanks again!

4/10 (不満)

Nancy、Winfield

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Probably won’t stay here again. It’s convenient and price is good but it severely needs updating and there is lots of extracurricular activity going on around there. People smoking pot in rooms and in parking lot and the person staying in next room was up all night talking either to someone or on phone.
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

4/10 (不満)

Kimberly

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
I like the huge indoor courtyard and the bedroom part of our room. The bathroom wasnt as clean as I would have liked. The pool was closed and a lady we were visiting with in yge hot tub (where the jets didnt work) told us the pool had been closed the last 4 times she has been here. She said the hotel ised to be great but the last 6 months have seen a huge decline. The lights in the pool/hottub area were not turned on at night and it was challenging to see the next step on the staircase. If you just want a mostly clean and comfortable bed to sleep on it would be ok. For those of us that came here specifically to swim on our vacation it was a huge disappointment.
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

10/10 (非常に良い)

Cirilo、Saint joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Big hotel
2024 年 5 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying with us. Hope to see you again soon!

2/10 (非常に不満)

Nadiya

Breakfast is not included, there is no drainage in the shower.
2024 年 5 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Thankfully when I got to my room it was clean so i could go straight to sleep. Building conditions in certain areas were a little jarring. Laminate flooring gave the room a cleaner feel.
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for staying with us. Hope to see you again soon!

2/10 (非常に不満)

Scott

気になった点 : 設備とサービス
The staff were unfriendly at the front desk. They did not provide info about where the pool was and how to get towels. The phone in the room was not working so when we updated front desk staff they stated none of the phones work. Huge safety issue! Also hot tub was not working
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

4/10 (不満)

Amber

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My daughter was having surgery at 6am and we live 2 hours away. We just wanted something comfortable and close to the surgery center. The photos were definitely deceiving. I can’t speak for the rooms anywhere else in the hotel, but the room we were given was disappointing. Firstly, I wasn’t a fan of the fact that there were 3 points of entry in the tiny room we were in.(two entry doors on either side and a conjoining room) It didn’t make for an easy nights sleep with just myself and a young child as I could hear people walking by each door at all hours of the night. I believe a different floor could possibly have rectified this. There were cracks, rust and mold on most of the walls and it smelled as such too. The room looked like it was falling apart and someone just said “throw a coat of paint over it” The bedding had holes in it. The plug in the tub was broken, and the shower was hard to turn on. I will say the water temperature was hot, almost too hot. I had to have it almost all the way down to not scold, so please watch that your young children don’t mess with the water knob when bathing. They had maybe half a dozen options for “snacks” For purchase in what they call the guest pantry. The restaurant was closed. It seemed the pool was as well, however there were people in the hot tub. We were only there from 8:30pm-5:30am so we didn’t get to use any other amenities and I can’t speak to the breakfast. The desk clerk seemed bothered by the fact that I was there.
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

8/10 (良い)

Anik

2024 年 5 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

gayle

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 2 月に 3 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for staying with us. Hope to see you again soon!

2/10 (非常に不満)

Curtis

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
NO BREAKFAST AFTER 200$ FOR SUITE
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Sorry to hear that, third parties unfortunately don't include it

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The breakfast was not opened when I got there
2024 年 5 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Sarah

2024 年 4 月に 3 泊滞在

8/10 (良い)

Joseph

出張
Good price I’ve stayed here many times while working in kc. Rooms are clean
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for staying with us. Hope to see you again soon!

8/10 (良い)

Deborah

家族旅行
Easy access to the rooms. We liked all the channels on the TV for sports. The only thing we disliked is the doors shutting. It was too loud at times. For the most part we enjoyed our stay.
2024 年 5 月に 3 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for staying with us. Hope to see you again soon!

6/10 (普通)

Kylie

家族旅行
良かった点 : 清潔度、スタッフとサービス
Overall, the state was fine. The room Overall, the state was fine. The room was dirty and was clean, but the sheets had a stain on them. The TV remote would not work.
2024 年 5 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My stay was good. Kids loved the pool and it was convenient to get to. The room was very large.
2024 年 5 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying with us. Hope to see you again soon!

6/10 (普通)

Taron

2024 年 3 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying with us. Hope to see you again soon!

2/10 (非常に不満)

Amanda

出張, カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It rained while we were our window leaked. Water was running from the window and onto our luggage before I noticed. The walls are thin and there was a crying baby next door. There were different unpleasant smells in each hallway. The pool is open to the lobby so you are immediately hit with the smell of chlorine. The door that opened from there to the hall smelled like spoiled food, and the hall leading to our room smelled like perfume. The breakfast was not free, it was an additional $10.95 per person!
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

4/10 (不満)

Gregg

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for staying with us. Hope to see you again soon!

8/10 (良い)

Julius

2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying with us. Hope to see you again soon!

4/10 (不満)

Michael

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wish the bar and restaraunt was open
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Booked this gotel for a couple of nights while working in town. Room was very spacious and clean pillows and bed very comfy. The jacuzzi was a good size and well kept and very relaxing. Stayed on 4th floor so took a few minutes to get hot water for a shower but thats expected. Would gladly stay again. The staff was attentive and profesional from front desk to staff at breakfast. Good job RADDISON!!!
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Gentry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for staying with us. Hope to see you again soon!

2/10 (非常に不満)

JANE

出張, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
A worst experience I’ve ever had from staying at a 3-4 star hotel! No single chair in the room, not possible to work at that desk provided; no room service, no tower change, no coffee or water replacement after 1st day….
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

8/10 (良い)

Ruslan

カップルで旅行, グループ旅行
良かった点 : スタッフとサービス
This was well in fact of price point. Clean hot tub and pool but the floor is not safe before getting to the pool they have this foam floor or vinyl floor, buckled and a trip hazard. I almost tripped twice on it. Recommend replacing that floor. The room was amazing but I found previous trash from another guest. One bottle of water flavoring additive was behind the fridge on the floor clearly visible. The breakfast was an additional 12$ but for its price point was well priced and tasty!
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for staying with us. Hope to see you again soon!

8/10 (良い)

Ashleigh

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the look of the property inside. Had an upscale vibe. Jacuzzi was amazing. But the room was freezing and the thermostat didn't work. Beds were comfy and so were the pillows. The breakfast is not complimentary. But definitely would stay again for it's price.
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for staying with us. Hope to see you again soon!

6/10 (普通)

Nicole

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、設備とサービス
The whole building is very loud. Staff was less than helpful about a large group in the common area at midnight being loud right outside of the guest rooms. We also were locked out of our room while we were gone and the staff was rude and unhelpful, we sat in the hall for 20 minutes at 11:00 at night waiting on someone to help us enter the room (which was locked by housekeeping while we were gone). Over all the stay was fine for a night and the hotel was fairly clean and the beds were decently comfy.
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

2/10 (非常に不満)

Ryan

家族旅行
気になった点 : 設備とサービス
The heat did not work, the air ran all night and the surrounding rooms were filled with obnoxiously loud guests that faught all nighy into the early morning hours. The experience was awful, we will not be returning patrons.
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

6/10 (普通)

Tony

良かった点 : 清潔度、施設のコンディションと設備
Last two times I stayed I got my deposit back in hours. Day is almost over and I have not got my deposit back yet. I was not told when I would get it back. Also, the breakfast is expensive going with how much you pay for one night of stay. $12 a person for breakfast is excessive I think.
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

10/10 (非常に良い)

Jonathan

出張
良かった点 : 設備とサービス、施設のコンディションと設備
Clean
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us. Hope to see you again soon!

4/10 (不満)

Lee

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Person at front desk was rude--not helpful---No free breakfast--$12 per person ? no resturant open on site ? pool closed -- Fan for a/c was loud -- not a good experience-- wish I would have stayed elsewhere
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

2/10 (非常に不満)

Tonja

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Cristian

2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying with us. Hope to see you again soon!

6/10 (普通)

Ash

2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Jonathan

出張
良かった点 : 清潔度、設備とサービス
Quite nice and clean
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for staying with us. Hope to see you again soon!

8/10 (良い)

Christian

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Bad WiFi but good hot tub
2024 年 4 月に 9 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for staying with us. Hope to see you again soon!

6/10 (普通)

becky bikat

気になった点 : 施設のコンディションと設備
I stayed for one night. We had lukewarm water for shower that night and the heater was not working so I was cold. Also phone call made to the front desk was not answered. But the next day the staff were nice, gave us a free breakfast and refunded us half of the room fee.
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Thomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean room at a good value
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for staying with us. Hope to see you again soon!

6/10 (普通)

April

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Was probably a very nice property at one time. Right next to major highway so was a little bit noisy. Rooms were dated but clean. Good sized. Beds were comfortable. Good sized main area. Was perfect for softball team to meet up and have dinner. Pool and hot tub were clean and fun atmosphere. Staff was very accommodating and friendly. What I would expect for a $100 a night hotel.
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for staying with us. Hope to see you again soon!

10/10 (非常に良い)

Billie

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Big hotel. Older but clean!
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for staying with us. Hope to see you again soon!

6/10 (普通)

Lori

良かった点 : 清潔度
2024 年 3 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for staying with us. Hope to see you again soon!

4/10 (不満)

Catherine

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for staying with us. Hope to see you again soon!

2/10 (非常に不満)

cer

2024 年 3 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future

10/10 (非常に良い)

Barry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for staying with us. Hope to see you again soon!

4/10 (不満)

Ned

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dirty, noisy, turned away from breakfast service b/c I didn’t book direct with the hotel. Rude staff.
2024 年 4 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.

8/10 (良い)

Brian

良かった点 : スタッフとサービス
It was good, not spectacular but it was good
2024 年 3 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for staying with us. Hope to see you again soon!