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ザ マリソン ホテルの口コミ

3 out of 5
ザ マリソン ホテル
Corner Imelda Roces Avenue, Barangay 38- Gogon, Legazpi, Albay

口コミ

9.2

とても素晴らしい

評価 10 - 128 件の口コミ中 83 件が非常に良い" "
評価 8 - 128 件の口コミ中 35 件が良い" "
評価 6 - 128 件の口コミ中 5 件が普通" "
評価 4 - 128 件の口コミ中 4 件が不満" "
評価 2 - 128 件の口コミ中 1 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Tomoyuki

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの態度が素晴らしい　マヨンビューのお部屋なので2階でも火山🌋の溶岩流が良く見えた 食事も良かった
2023 年 10 月に 1 泊滞在
Zie Ferrerからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Mr./Ms. Tomoyuki, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests. We also appreciate your pointers for us to improve our service, this shall be noted. Thank you very much and we hope to see you again soon. Have a nice day ahead!

10/10 (非常に良い)

Yutaka

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very good
Angelaからの返信 (投稿日 : 2023 年 2 月 23 日)
Dear Mr. Yutaka,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

YUTA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
少し高いですが…
レガスピで1番良いホテルだと思います。
2019 年 2 月に 3 泊滞在
Aya Masip-Front Office Supervisor からの返信 (投稿日 : 2019 年 3 月 7 日)
Dear Guest, Thank you for complimenting us as the Best Hotel in Legazpi. We hope to welcome you back again soon.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
移動に便利 、空港から近くて便利です。
2019 年 2 月に 3 泊滞在
Nathalieからの返信 (投稿日 : 2019 年 2 月 11 日)
Good day Sir! Thank you very much for the positive review. We hope to see you here again soon at The Marison Hotel!

10/10 (非常に良い)

jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful and clean hotel. Staffs are friendly and efficient, excellent customer service, they all need a raise.😁. Breakfast buffet is delicious. The only downside is the shower is a little weird, it drains slowly and hot water is an issue, but I think cold shower is also good for your body anyway, it's healthier. But overall, I had an amazing stay, I hope they will maintain the property well so it will not deteriorate overtime just like other hotels because I will for sure stay here next time I visit Legazpi.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Christie、McAllen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is near to everything. It is clean and presentable to all my guests. All the restaurants serve good food, thus, I do not have to go anywhere else to meet up with people.
2024 年 4 月に 12 泊滞在
camsからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Ms. Christie,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor

10/10 (非常に良い)

RAFAEL

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is really nice and clean, staff courtesy is excellent, food was great.
2024 年 5 月に 11 泊滞在
camsからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mr. Rafael,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great safe location . Near the Airport. Friendly staff a d great amenities
2024 年 4 月に 15 泊滞在
Johnからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Mr. John,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager

10/10 (非常に良い)

Dr Ernesto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ali Very Good
2024 年 4 月に 9 泊滞在
Johnからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Dr. Ernesto,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager

8/10 (良い)

Ivy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our 2nd stay in Marison. Always feels like home. Thank you!
2024 年 4 月に 1 泊滞在
camsからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Ms. Ivy,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Camelle LaurinFront Office Supervisor

10/10 (非常に良い)

rosemarie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Customer service and cleanliness is excellent
2024 年 2 月に 8 泊滞在
camsからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Ms. Rosemarie,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Cams LaurinFront Office Supervisor

10/10 (非常に良い)

Ramona

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it is very clean,staff very nice,helpful.
2024 年 2 月に 4 泊滞在
Zie からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Ms. Ramona,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR

10/10 (非常に良い)

Hollis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is well maintained and showed no signs of wear. The staff was efficient, well trained and friendly
2024 年 2 月に 7 泊滞在
Zieからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Mr. Hollis,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR

8/10 (良い)

Lucrecia

2024 年 2 月に 4 泊滞在
Zie からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Ms. Lucrecia,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, FRITZIE FERRERFRONT OFFICE SUPERVISOR

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are courteous and always smile. Swimming pool is small and not conducive for lap swim.
2024 年 2 月に 1 泊滞在
Johnからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Mr. David,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, JOHN REY MANGAMPOAssistant Front Office Manager

8/10 (良い)

AUGUSTO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Johnからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Mr. Augusto,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

8/10 (良い)

robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Marison is a very nice hotel for a small city in the Philippines (Legazpi). It's not perfect, but for those of us needing a place to stay in Legazpi, it's a big improvement on the other, older options. My wife and I will stay there again, next time we need to go to Legazpi.
2024 年 2 月に 2 泊滞在
Johnからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Mr. Robert,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

lynette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The friendliness of the staff and the breakfast Buffett was fantastic ! Couldn’t pick a better place.
2024 年 1 月に 2 泊滞在
Johnからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Ms. Lynette,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

Suresh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Johnからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Mr./Ms. Suresh,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Johnからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Mr. Michael,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

Patricio

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to rest and relax.
2024 年 1 月に 1 泊滞在
Johnからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Mr. Patricio,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

8/10 (良い)

Antone

2024 年 1 月に 1 泊滞在
Johnからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Mr./Ms. Antone,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

Alfonso

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would consider Marison hotel a 4 star hotel because of it's quality features and excellent service.
2023 年 12 月に 4 泊滞在
Johnからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Mr. Alfonso,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

6/10 (普通)

Edwin

2023 年 12 月に 4 泊滞在
Johnからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Mr. Edwin,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of each and every valued guest of ours. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Regards, John Rey Mangampo Assistant Front Office Manager

8/10 (良い)

Hector

2023 年 12 月に 3 泊滞在
Johnからの返信 (投稿日 : 2024 年 1 月 1 日)
Dear Mr. Hector,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

Glen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Johnからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Mr./Ms. Glen,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

Imee

2023 年 12 月に 2 泊滞在
Johnからの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Ms. Imee,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

Jocelyn

2023 年 12 月に 2 泊滞在
Johnからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Ms. Jocelyn,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

Ronald

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Treatment was top of the line, felt like royalty for the stay
2023 年 12 月に 2 泊滞在
Johnからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Mr. Ronald,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, John Rey Mangampo Assistant Front Office Manager

10/10 (非常に良い)

Craig

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Really good staff overall. Afternoon dining in the restaurant, the wait staff was slow. La chao cafe.
2023 年 11 月に 2 泊滞在
Zie Ferrerからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Mr. Craig, We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Zie Ferrer - Front Office Supervisor

4/10 (不満)

steven

2023 年 9 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Mr. Steven,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of all its’ valued guests. Rest assured that we will look into this matter seriously and we shall address the matter properly. We would like to extend our sincerest apology if you had an unfortunate experience during your stay with us. Thank you. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

Constantino

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel staff were all attentive and provided knock-your-socks-off service from the reception, bell service, housekeeping and restaurant.
2023 年 9 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Mr. Constantino,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Iris Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

Gary Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Zie Ferrerからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Mr. GaryWe are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!

10/10 (非常に良い)

Joey、San Diego

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love everything they offered at Marison. We're going back there with more nights of stay.
2023 年 9 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Mr. Joey,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 (良い)

Jeffrey

2023 年 9 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Mr. Jeffrey,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 (良い)

Tharrel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 7 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Mr. Tharrel,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 (良い)

Jürgen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
TV could be more modern, no link to Amazon prime possible, WLAN is not very strong
2023 年 7 月に 9 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Mr. Jurgen,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of all its’ valued guests. Rest assured that we will look into this matter seriously and we shall address the matter properly. We would like to extend our sincerest apology if you had an unfortunate experience during your stay with us. Thank you. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

clayton

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location to tourists sites and easy parking. Ate at 3 of the hotel restaurants and they were all excellent. Breakfast buffet was very good with many choices to satisfy your cravings. The staff is well trained and courteous and very responsive. We booked our sightseeing activities at the front desk and was very pleased and happy with the company they booked us with.
2023 年 8 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Mr. Clayton,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and cozy room.
2023 年 7 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Mr. Richard,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 (良い)

IRMINGARDA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We always love to check in this hotel when we are in Legaspi. May we suggest the management to just do deep & detail cleaning of bathrooms regularly to prevent dirt build up & mildew in between tiles & corners of bathroom to maintain your high rating . Thank you.
2023 年 7 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Ms. Irmingarda,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. We also appreciate your pointers for us to improve our service, this shall be noted. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 (良い)

Boyet

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are very welcoming..
2023 年 7 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Mr. Boyet,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

Edward

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The view of the majestic Mayon Volcano, especially at night was fantastic and one of a kind.
2023 年 6 月に 2 泊滞在
Zie Ferrerからの返信 (投稿日 : 2023 年 7 月 8 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

Nina、Calgary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 3 泊滞在
Angelaからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Ms. Nina,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

Edwin、Covington

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was equal to any similar level hotel in the USA. The staff was attentive, the breakfast buffet was good with variety of foods, the room service was excellent, and the fitness center was tops. The only improvement we could identify is the internet connection and speed. The internet service was not good, but that is expected in this area of the Philippines.
2023 年 5 月に 26 泊滞在
Angelaからの返信 (投稿日 : 2023 年 6 月 12 日)
Dear Mr. Edwin,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

Jason

カップルで旅行
良かった点 : 施設のコンディションと設備
The surrounding area is impoverished and not fitting to the price of the accommodation
2023 年 5 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 6 月 3 日)
Dear Mr. Jason,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. We also appreciate your pointers for us to improve our service, this shall be noted. Thank you very much and we hope to see you again soon. Have a nice day ahead! Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

Edward

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I strongly recommend
2023 年 5 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 5 月 27 日)
Dear Mr. Edward,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

Albert、Diamond Bar

家族旅行
良かった点 : 清潔度、スタッフとサービス
This hotel is in the middle of tourist spots and very accessible to all.
2023 年 5 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 5 月 27 日)
Dear Mr. Albert,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager

8/10 (良い)

Nimfa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is in a convenient location. It has 3 restaurants that provide dining options. We were provided shuttle to the airport, which is an added benefit. The service at the restaurant was a bit slow even though it was not busy at that time, and the server forgot to place one of our orders, which we ended up cancelling.
2023 年 5 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 5 月 22 日)
Dear Ms. Nimfa,Your feedback is humbly appreciated. The Marison Hotel values the overall experience of all its’ valued guests. Rest assured that we will look into this matter seriously and we shall address the matter properly. We would like to extend our sincerest apology if you had an unfortunate experience during your stay with us. Thank you. Regards, Angela Manjon-MuñozAsst. Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great but...
Overall stay was excellent good except for the part when I was checking out and I was strangely ask how many hangers did I have in my room. I thought this was the weirdest question to be asked as one checks out of the room.
2023 年 5 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 5 月 21 日)
Dear Anonymous,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests.Thank you very much and we hope to see you again soon. Have a nice day ahead!Regards, Angela Manjon-MuñozAssistant Front Office Manager

10/10 (非常に良い)

Jamie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved my stay at The Marison Hotel. It is equivalent to a 5-star hotel I am accustomed to staying in when I travel the US. The staff was polite and knowledgeable. Lots of dining options. Very close to shopping and other sites to visit and see. Highly recommend.
2023 年 5 月に 6 泊滞在
Angelaからの返信 (投稿日 : 2023 年 5 月 16 日)
Dear Ms. Jaime,We are truly glad that you had a great experience with us. Rest assured that we will maintain and even improve our services for all of our valued guests. Thank you very much and we hope to see you again soon. Regards, Angela Manjon-MuñozAsst. Front Office Manager