外観

ラディソン ブル ホテル リーズ シティ センターの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 1000 件の口コミ中 544 件が非常に良い" "
評価 8 - 1000 件の口コミ中 281 件が良い" "
評価 6 - 1000 件の口コミ中 110 件が普通" "
評価 4 - 1000 件の口コミ中 37 件が不満" "
評価 2 - 1000 件の口コミ中 28 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Terumi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 8 月 3 日)
Thank you for the great review of our hotel! Your feedback is very much appreciated! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 (良い)

Terumi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you for the review of our hotel! Your feedback is very much appreciated! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 (非常に良い)

Masato

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リーズではここ
全てにおいて満足でした、お水があったのがうれしかった
2021 年 10 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2021 年 10 月 24 日)
当ホテルの素晴らしいレビューをありがとう!あなたのフィードバックは非常に高く評価されています! ご滞在をお楽しみいただき、誠にありがとうございます。またお会いできることを楽しみにしております。

10/10 (非常に良い)

貴美代

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
値段の割に品の良いホテルでした
駅から真っ直ぐスーツケースを引いて約10分くらい。ショッピングモールの隣に隣接するホテルで、とても綺麗なホテルでした。 受付の人もとてもフレンドリーで、お部屋はグレードアップしておきましたと言われて嬉しかったです。 アメニティーが充実していて、特にシャンプーとコンディショナーがホテル専用のものでしたが、サロン級のツヤツヤ、つるつるになり、売っていたら買って帰りたいと思うほどでした。 お部屋も後でも広くて、バスルームも広くてとてもくつろげました。 朝食も胃袋が許せば全種類食べたいと思うくらいバラエティ豊かで、私はフルブレックファーストを食べましたが次泊まる時は全制覇したいと思いました。 次も是非ここに泊まりたいホテルでした。
2019 年 9 月に 1 泊滞在
Radisson Bluからの返信 (投稿日 : 2019 年 10 月 12 日)
Thank you for taking time out to review our hotel. We hope to welcome you back in the future

8/10 (良い)

TAHIR

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great apart from the TV not connecting or working as a smart tv should. It’s the little things…
2024 年 5 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 5 月 25 日)
We appreciate you taking the time to provide us with your comments. We are glad to hear that you had a great time during your stay with us and that the location was ideal for you.We at Radisson Blu Leeds City Centre value your feedback because we work hard to give each one of our guests an exceptional level of service. You may be confident that we are doing all necessary to resolve the issue and stop it from happening again

2/10 (非常に不満)

Pippa

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Air con blew hot air the room just kept heating up and was over 24 degrees, was not working, they couldn’t supply a fan and when I demanded they move me room, that took an hour of arguing and then had exactly the same problem. Don’t stay here if you want to sleep !
2024 年 5 月に 2 泊滞在
Oanaからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4/10 (不満)

John

良かった点 : 清潔度
Air conditioning was broken, fire alarms at 4am, possible fighting in the mall past midnight, not a great stay at all. I would avoid this property, definitely not worth the price
2024 年 5 月に 1 泊滞在
Reception Team からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 (非常に不満)

Rachel

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
This hotel does not live up to standard. We paid for a superior room and what we got was far from that. 1. The air con didn’t work, the room never went below 25 degrees and was boiling, leading to a very uncomfortable nights sleep. 2. One dressing gown provided, in a room essentially designed for couples, only providing one is not good. 3. No shampoo, conditioner or body wash left, they had not refilled these and to me that’s a basic standard when it comes to a hotel. 4. Our room overlooked the light, which meant full noise of people and loud music up until around 1am and started again around 8am, leading to a poor nights sleep. Also meant that if we opened the windows, due to the heat of the room, we could hear the noise even louder (they should inform guests of the room over looking the light, but if you’re not from Leeds, you wouldn’t even be aware of what that is). 5. Very over priced, this room is usually £250 a night, we used some out our Expedia points to get it cheaper, however if I had spent £250 I would be absolutely disgusted and would be asking for a refund or something as a gesture of good will. I have stayed in many hotels of different levels around the world and I have to say this is one of the poorer ones, I would not recommend not stay here again, it ruined our weekend away.
2024 年 5 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to share your feedback regarding your recent stay at Radisson Blu Leeds. We sincerely apologise for any inconvenience or discomfort you experienced during your time with us. Ensuring our guests have a pleasant and memorable stay is our top priority, and we regret that we fell short of meeting your expectations.Please know that your concerns have been taken seriously, and we have thoroughly investigated the issues you raised to prevent similar occurrences in the future. We deeply value your feedback as it allows us to identify areas where we can improve our services and facilities. We understand the importance of a comfortable and relaxing environment for our guests, and we are committed to addressing the issues you encountered promptly. Our team is working diligently to ensure that all our guests receive the high standard of service and hospitality they deserve.

6/10 (普通)

Lucy

2024 年 3 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 (良い)

Victoria

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Short walk from Leeds train station
2024 年 3 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 3 月 27 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

Ivan、Cambridge

出張
良かった点 : 設備とサービス
Clean and convenient location
2024 年 3 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.

10/10 (非常に良い)

Samantha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location for the O2 Arena Leeds.
2024 年 3 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.

8/10 (良い)

Hannah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 (良い)

Lee

出張
良かった点 : スタッフとサービス、客室の快適度
Very good, but not amazing
Overall a nice stay, room spacious enough. Parking is extortionate though, and the bath took 45 minutes to run and room not amazingly clean to be honest. But nice enough all in all
2024 年 2 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 (普通)

Nolan

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Enjoyed my stay at the hotel and whilst there thought the staff were helpful and the service good. On returing home though, I realised that I had left a new shirt in the hotel room wardrobe. I contacted the hotel and was told that somebody would look into it and get back to me but this never happened which is very disappointing.
2024 年 2 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 2 月 23 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 (良い)

Anna

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Oanaからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 (非常に良い)

Jan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Surprise
Surprisingly great location to visit Leeds.
2024 年 1 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 (普通)

Simon

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2024 年 1 月 28 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 (非常に良い)

Judi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous hotel in Leeds centre
Great luxurious hotel in centre of Leeds. Near to art gallery and not far from train station and in walking distance. Was quiet too on a night. The bed was really comfy and nice to have a bath. Reception were really friendly. Would definitely recommend a stay here.
2024 年 1 月に 1 泊滞在
oanaからの返信 (投稿日 : 2024 年 1 月 22 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Lorraine

2024 年 1 月に 1 泊滞在
oanaからの返信 (投稿日 : 2024 年 1 月 22 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location if you want to be in the city centre with access to all shopping, restaurants and attractions
2023 年 12 月に 1 泊滞在
oanaからの返信 (投稿日 : 2024 年 1 月 22 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス、客室の快適度
Trip to Leeds
Unfortunately this hotel had no pool, we only found out on arrival. Very misleading to say the least as I had booked this hotel purposefully for the pool to enjoy with the kids. Apparently access to the pool was for adults only and had a premium of £8 to use, this was not clear on booking. Certainly not good value to say this is supposed to be a four star hotel standard. We definitely looked forward to the pool. Once checked in, we were given a double bed for the three of us (one adult and two kids 10 & 13) this was very disappointing not even an extra bed was provided in this very small room so I returned to the reception. They apologised and offered another room with two single beds when I asked whether the two single beds would accommodate 3 people they said no. In the end they offered us a room with two single beds and an extra bed to be added. Not the best of sleeps on a fold out bed but at least we got a bed each! The best feature of the hotel was the central location and being close by to nice restaurants.
2023 年 12 月に 1 泊滞在
oanaからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Shopping and theatre trip
2023 年 12 月に 1 泊滞在
oanaからの返信 (投稿日 : 2024 年 1 月 22 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect base to explore Leeds
Ideally located for a city visit. Can't comment on anything other than the bed which was super comfy, we didn't use the bar or restaurant.
2023 年 12 月に 1 泊滞在
oanaからの返信 (投稿日 : 2024 年 1 月 22 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Clare

2023 年 12 月に 1 泊滞在
oanaからの返信 (投稿日 : 2024 年 1 月 22 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 12 月 17 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 (良い)

Haifa

2023 年 12 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 12 月 17 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

6/10 (普通)

Julie

グループ旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 12 月 17 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 (良い)

Andy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Could just improve check in experience
Lovely stay in a very nice hotel convenient for all town centre facilities and theatres. One little gripe was the check in procedure. We arrived at 2:15pm. Reception had 2 staff on the desk doing very little. They told us check in started at 3pm. They offered to store our bags until then. After a walk round the town, we returned at 3:05 to find a long queue for check in and a 20 min wait in a small area to get our room key. It would have been a lot easier if either they could have looked to see if our room might have been ready at 2:15 - and checked us in then, or if that wasn’t possible, maybe do the ‘admin’ for people as they arrive and have an ‘express’ key pick up point for those that have done that? Other than that though - the rest of the stay was lovely.
2023 年 12 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 12 月 17 日)
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 (非常に良い)

Bespoke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad start but still a great stay
Everything was amazing except for check in we were greeted by the most miserable receptionist ever. It was strange as the rest of the staff particularly the bar staff were so friendly and amazing.
2023 年 12 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 12 月 17 日)
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 (非常に良い)

Elaine

2023 年 12 月に 1 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

6/10 (普通)

Liam

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Average , but overpriced
Hotel bar and entrance are very appealing. The room was dated and basic
2023 年 12 月に 2 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back again in the future.

10/10 (非常に良い)

Russell

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
See The Light!
Perfect location in the city centre, walking distance from station and shopping. The hotel is part of The Light a small centre with coffee bars, restaurants and cinema. It's safe, undercover and convenient. The hotel is Raddison quality with large, wee-equipped rooms, with top service.
2023 年 11 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 12 月 3 日)
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future. All the best.

10/10 (非常に良い)

Hashem

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2023 年 10 月に 1 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 11 月 27 日)
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff
2023 年 11 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 11 月 23 日)
Thank you so much for taking the time to write such a lovely review. We are more than pleased to hear you had a lovely stay and our staff made you feel welcome. We do hope it is not to long before you return.

8/10 (良い)

Angus

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Decent!
2023 年 11 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 11 月 22 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 (不満)

RICHARD

出張
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
i was disappointed to be asked what bed i wanted, selecting a double, and then be given two singles pushed together. Then being told it was tough luck. Fine if that's all they had - but why ask me to specify if I actually can't. Shower temperature setting didn't work either. So it was scoldingly hot and couldn't be adjusted.
2023 年 11 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 11 月 18 日)
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 (良い)

yousif

2023 年 11 月に 2 泊滞在
Oanaからの返信 (投稿日 : 2023 年 11 月 18 日)
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 (普通)

Haakon Taule

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
I prefer rooms with (visible) windows. This is a quite worn hotel.
2023 年 11 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Its ok
Nice hotel, pleasant staff. Only criticism was the breakfast, we were asked what time we'd like our breakfast (served between 7.30 and 11) we said 10.30, no coffee in machine no tomatoes left no salted butter, sausages a bit dry, we should have gone for breakfast earlier
2023 年 11 月に 1 泊滞在
oanaからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備
It’s ok
It was ok, just a few (but consistent) issues. Booked in and given a room not yet cleaned. Reception sorted it out and gave me an upgrade to apologise. Air con really noisy (kept me awake until I turned it off). Asked for poached eggs at breakfast,, chased them up, waited 35 minutes then gave up
2023 年 11 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 11 月 10 日)
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 (非常に良い)

Paul

2023 年 11 月に 1 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 11 月 6 日)
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Hotel
Staff were all very friendly & helpful, room was very nice, clean & spacious, bed was very comfortable, breakfast was very tasty. To sum up in a word, our stay was excellent!
2023 年 10 月に 1 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

6/10 (普通)

Alice

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
2023 年 10 月に 1 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for taking the time to give us your rating, we look forward to welcoming you back again in the future.

10/10 (非常に良い)

Jonathan

2023 年 10 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 (非常に良い)

Kristen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 10 月 27 日)
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 (非常に良い)

Alyson

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I really enjoyed the stay at this hotel. Location is perfect for the First Direct Arena, which is just a 15 minute walk. The staff were so friendly and helpful.
2023 年 10 月に 2 泊滞在
Reception Team からの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you so much for taking the time to give us your feedback, we are extremely pleased to hear you enjoyed your stay here with us and our staff made you feel welcome, we are also very glad to hear it was and it was a brilliant location for you.

10/10 (非常に良い)

emma

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stayed here several times Great location great hotel
2023 年 10 月に 1 泊滞在
Oanaからの返信 (投稿日 : 2023 年 10 月 21 日)
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.