2/10 (非常に不満)
Laura
家族旅行
2024 年 9 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived at 5pm and our room wasn't ready even though check in was at 3pm. We immediately asked them to have housekeeping come back and clean again. Then I bought clorox wipes and cleaned it myself. The desk chair had a butt print and other body print on it in bodily fluids. We eventually rolled it into the hall. I.cleaned the jacuzzi tub, and wiped pubic hairs out of it. There was red stains on the torn shower curtain and on the shower walls. There was mold on the shower walls and the caulk had peeled off. There were 2 bath towels, 1 hand towel, 1 washcloth, and 1 rug. The fridge was falling over out of the cabinet. Our phone chargers wouldn't stay in the outlets. The lamp would flicker because the outlet was loose. The outlet on the right of the bed didn't work at all. The wifi wouldn't connect. There was a beeping sound all night long. The carpet was unraveling.
Laura
2024 年 9 月に 1 泊滞在