屋内プール

スプリングヒル スイーツ ピッツバーグ ラトローブの口コミ

3 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 914 件の口コミ中 710 件が非常に良い" "
評価 8 - 914 件の口コミ中 150 件が良い" "
評価 6 - 914 件の口コミ中 34 件が普通" "
評価 4 - 914 件の口コミ中 7 件が不満" "
評価 2 - 914 件の口コミ中 13 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
部屋の広さ、設備、朝食全て満足。 何と言っても、スティーラーズのキャンプ地に近いという立地が最高。
2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

Shirley

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was very family friendly and spacious. The lighting provided an excellent mood.
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Shirley, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Kevin Zilli, GM

10/10 (非常に良い)

Joseph、Purcellville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Hugo、Wesley Chapel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great layout. Very comfortable for my family of four. The beds were clean, and the pull of our couch meant my son did not have to share a bed with his big brother.
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Hugo, It is lovely to hear that we have received a glowing recommendation from you and your family. Thank you for sharing this complimentary review, and please know that we would love to host you again anytime you return to the area. Best, Kevin Zilli, GM

10/10 (非常に良い)

Fior

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy atentos, estaba super limpio, me encantó
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Fior, We are thrilled to have provided you with spotless accommodations and delightful service. Our team takes great pride in delivering on our core goals, so hearing that we met your expectations is truly gratifying. Your feedback is invaluable and we sincerely thank you for choosing our hotel. We would be delighted to welcome you back soon. Sincerely, Kevin Zilli, GM

8/10 (良い)

Janet

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Staff was very nice. Shower had hair in it from a previous stay. Both rooms sinks( shower ones) were clogged, but were fixed promptly by the hotel maitenence guy. Kleenexes were empty, but the hotel gave us a new box. Over all was a good stay
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Janet, While it was not perfect, I am happy that your stay was pleasant overall. Thank you so much for your valuable feedback and for choosing our SpringHill Suites. We hope to welcome you back for a flawless experience in the future. Best, Kevin Zilli, GM

8/10 (良い)

Bevin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool as a little cold but otherwise great stay.
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Bevin, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Kevin Zilli, GM

10/10 (非常に良い)

Jay

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best place I have ever stayed
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Jay, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Kevin Zilli, GM

10/10 (非常に良い)

Aaron

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rented a room for my daughter’s birthday. Pool was nice, and the bar was great! Clean rooms and great customer service.
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Aaron, We are absolutely thrilled to have been a part of your daughter's birthday celebration! It was our pleasure to be your host hotel for such a special occasion, and we are sincerely grateful for the trust you placed in us. We can't wait to welcome you back for even more unforgettable experiences in the future! Best, Kevin Zilli, GM

10/10 (非常に良い)

Michelle

2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Stephanie, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Kevin Zilli, GM

10/10 (非常に良い)

Mehrdad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Marina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Took a week trip and enjoyed my time at this hotel!
2024 年 2 月に 6 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Marina, We loved hosting you and look forward to your return! Thank you for taking time out of your day to let the staff and other travelers know that the SpringHill Suites is a phenomenal option for a tremendous stay. We value your business and hope you come back sooner rather than later. Best, Kevin Zilli, GM

10/10 (非常に良い)

Jinny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff. Nice property. Close to many dining and shopping options
2024 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Jinny, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, Kevin Zilli, GM

10/10 (非常に良い)

SARAH

2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

anne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Greatest T staff eager and to please
2024 年 2 月に 4 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear anne, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Kevin Zilli, GM

10/10 (非常に良い)

Kim、JOHNSON CITY

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a beautiful hotel, very clean and welcoming. Staff was friendly and helpful. Would definitely stay here again.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Kim, Thank you for choosing our business and for sharing your valuable review with us. We are delighted to hear that you had a pleasant experience with us in a clean environment. It is our goal to consistently provide a great experience to our customers and your feedback will be shared with our team to encourage them to continue their good work. We look forward to serving you again soon. Best, Kevin Zilli, GM

8/10 (良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice. A great value.
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Christopher, That is what we like to hear! Thank you so much for your generous review and complimenting our property's overall value. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Kevin Zilli, GM

10/10 (非常に良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear John, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Kevin Zilli, GM

10/10 (非常に良い)

Pat Renee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Pat Renee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Daniela

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and friendly staff
2024 年 1 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Daniela, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please see us again soon. Best, Kevin Zilli, GM

8/10 (良い)

Jeremy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked all except the toilets. The toilets were very loud when flushed. You can even hear the surrounding rooms when they flush. I have a child with Autism - sensory affected by loud noises. Other than toilets, property is great
2024 年 1 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Jeremy, While it was not perfect, I am happy to see that your stay was pleasant overall. Thank you so much for your valuable feedback and for choosing our SpringHill Suites. We hope to welcome you back for a flawless experience in the future. Best, Kevin Zilli, GM

10/10 (非常に良い)

Wyatt

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Wyatt, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Kevin Zilli, GM

10/10 (非常に良い)

Jeremy

2023 年 12 月に 1 泊滞在

8/10 (良い)

Drena

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All of the staff we encountered were extremely friendly and helpful. The front desk, bartender, chambermaids and breakfast staff without exception, were very pleasant. The rooms were very clean and spacious. Great place at a very fair price. The only thing we wished for were better hot breakfast options.
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Drena,Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you, especially for recognizing the staff; I will share your kind comments. We look forward to seeing you upon your return to the area!Best,Kevin ZilliGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Helpful staff
Hotel is clean and staff is friendly and very helpful! Near dining and shopping.
2023 年 12 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Anonymous, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, great location, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Marvin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在

8/10 (良い)

nancy

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Marsha、Frederick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My only criticism is that the breakfast was pretty lame. It had the basics, but nothing very interesting or appealing. However, the staff was attentive to it and made sure everything was clean, well presented and inviting.
2023 年 12 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Marsha, Thank you for your feedback. We want to make sure that we do the best job we can for you and all of our guests so your suggestions for improvement are appreciated. We appreciate you choosing our hotel and hope to welcome you back for an even better stay next time. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Kathleen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Could not open the blinds to see outsider
2023 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Kathleen,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, areas for improvement, and for choosing our hotel. Please visit us again soon.Best,Kevin ZilliGeneral Manager

8/10 (良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were very pleasant and responsive. Check in was quick. The suite was spacious and clean. Love having coffee, tea and water all day. We had 4 people in the suite and only two bath towels, cuos, 1 coffee and a decalf and no pillows for the couch pull out.. when reserving for 4 in a room the room ahould be set for 4. But staff wrte very responsive to requests. Breakfast was handy, could offer more variety and some not so great.
2023 年 11 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Barbara, I know I am biased, but I feel we have the finest staff in Latrobe. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Romeo

2023 年 11 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Romeo, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel!!
Staff was friendly and room was great. Super clean and comfortable!!
2023 年 11 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Daniel, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our SpringHill Suites. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Edmund

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel.
2023 年 11 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Edmund, Glad to hear it! Thank you for taking time out of your busy day to let us know that you enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Best, Kevin Zilli General Manager

8/10 (良い)

Charlie

家族旅行
良かった点 : スタッフとサービス、設備とサービス
The staff is super-dooper great. The breakfast was great. HOWEVER, do not be fooled by the pictures on line of the room we got. It showed a separation between the two beds and a very large hide-a-bed that was also an l shaped large sofa. There was NO separation and the sofa was small and the hide-a-bed not real comfortable. THAT was very disapointing. Had we been staying more than one night, I would have demanded another room that was like the pictures shown. The staff was so pleasant that I just sucked it up and kept the room. My family was OK with it but our sleep was disturbed because of the non-separation between the sofa and the two queen beds.
2023 年 11 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Charlie, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable thanks to our tremendous staff; we work hard to provide a pleasant experience. Your kind comments, which highlight some successes and areas for improvement, are appreciated as they foster change for the better. We look forward to a return visit. Best, Kevin Zilli General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just book it.
Great place to crash with the family. Spacious room. Nice lobby with great amenities. Bar a bonus! Good breakfast and very convenient location. Will stay again.
2023 年 11 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Anonymous,It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area.Best,Kevin ZilliGeneral Manager

10/10 (非常に良い)

Beth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Beth, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Dwayne

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Third or fourth time staying there it’s in a great location which makes it easier for us to visit family
2023 年 11 月に 6 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Dwayne, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and your kind words regarding our tremendous location. We are proud to be your favorite hotel in Latrobe and look forward to your next stay. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Ramona

2023 年 11 月に 1 泊滞在

8/10 (良い)

Marie

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

james

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice property with Continental breakfast . Hotel has Arnold Palmer displays, very clean, quiet, staff was very friendly and helpful, efficient checkin. Coffee maker, mini fridge and Microwave in room. Only slight drawbacks, rooms could have usb ports and upgrade the coffee makers to Keurig coffee makers. Definitely would stay there again.
2023 年 10 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear james, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Nina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful view as well
2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Nina, Thank you for taking the time to write a review. I’m pleased to learn that you found our hotel and the surrounding area beautiful. We appreciate your compliments and humbly request a return visit. Best, Kevin Zilli General Manager

8/10 (良い)

Sojeong

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
.
2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Sojeong, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Bryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Phenomenal
It was a quick stopover. This place is meticulous. Super comfortable and staff is very helpful and welcoming. I can't imagine looking anywhere else for convenience or comfort.
2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Bryan, Thank you for your compliments and for choosing our SpringHill Suites. It is rewarding to hear that our cheerful staff and immaculate accommodations made for an excellent trip. We appreciate your feedback and hope to welcome you again soon. Best, Kevin Zilli General Manager

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Uu
2023 年 10 月に 4 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 14 日)
Dear David,It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon.Best,Kevin ZilliGeneral Manager

10/10 (非常に良い)

sharon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
we thoroughly enjoyed our stay at this hotel. It's very comfortable and in a very good location. Michelle in the breakfast area is the star at breakfast, she says a friendly "good Morning" to everyone and is right on top of keeping the breakfast warm and plentiful.
2023 年 10 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear sharon, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our comfortable accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Kevin Zilli General Manager

10/10 (非常に良い)

Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, friendly staff. Free and good breakfast.
2023 年 10 月に 5 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Joseph,Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit.Best,Kevin ZilliGeneral Manager

10/10 (非常に良い)

Michele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean rooms
2023 年 10 月に 2 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Michele, I am ecstatic to know that your stay was exceptional thanks to our spotless accommodations. Whether your next trip here is for business or pleasure, I hope you will choose to stay with us again. Thank you for choosing SpringHill Suites. Best, Kevin Zilli General Manager