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ベイモント バイ ウィンダム レイサム アルバニー エアポートの口コミ

2.5 out of 5
ベイモント バイ ウィンダム レイサム アルバニー エアポート
20 Airport Park Blvd, Latham, NY

口コミ

7.2

良い

評価 10 - 1392 件の口コミ中 464 件が非常に良い" "
評価 8 - 1392 件の口コミ中 383 件が良い" "
評価 6 - 1392 件の口コミ中 205 件が普通" "
評価 4 - 1392 件の口コミ中 183 件が不満" "
評価 2 - 1392 件の口コミ中 157 件が非常に不満" "

7.2/10

清潔度

7.8/10

スタッフとサービス

6.8/10

設備とサービス

6.6/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

6/10 (普通)

NOGUCHI

2023 年 2 月に 1 泊滞在

4/10 (不満)

Kie

2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

YUKA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed there before go back to my country. The hotel is so clean and staffs are kind. I used shuttle at 4 am and it was really convenient and useful for me. If I have any other opportunity, I wanna use here again. Thank you so much.
2022 年 5 月に 1 泊滞在

6/10 (普通)

Robert A

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The four security personal scared me on my arrive. One seated at each emergency exit was another factor. The breakfast in the bag was not at all enjoyable. I would not use this hotel again. The location next to a law enforcement center was not ideal. The hotel was off the beaten path. Not a great location.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Betty

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was quite clean, although it was a weird smell. The hotel itself is beat up and really dirty. The staff was mew. Ants was in our room too.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Linda、Palm Harbor

家族旅行
気になった点 : 設備とサービス
Didn’t stay need a refund not safe or clean
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Scott

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is housing migrants and has 24 hour security guards at every entrance. It is also filthy and run down.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Dan

気になった点 : 清潔度、施設のコンディションと設備
There was no breakfast. They distributed a breakfast bag. The shower controls were bad. They moved from very hot to cold with a very minor movement.
2024 年 5 月に 1 泊滞在

8/10 (良い)

theresa

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
convienient to get to airport for your flight
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Ricky

No staff
2024 年 4 月に 1 泊滞在

8/10 (良い)

Donald

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在

4/10 (不満)

Gregory

カップルで旅行
気になった点 : 施設のコンディションと設備
1980’s. Peeling paint, needs more outlets in room. Microwave not plugged in, had to disconnect tv to heat food. Entire facility needs to be painted and updated. Very convenient to the airport.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Melissa

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
To start, the only toilet paper in the bathroom was an unopened package in the ice bucket on the sink, and that roll was wet. The worst part, however, was the fact that the bathtub didn't have a shower. There was a shower head, but there was no way to turn the shower on. There was only a handle to turn the water on. So I had to crouch in the tub and splash water on myself to take a shower. I couldn't even wash my hair in the bathroom sink because the sink didn't have hot water. This all happened at 4am when I had to shower before getting to the airport. I went to the front desk to speak with someone; however, nobody was there. I called the front desk and nobody answered. I was completely flabbergasted.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Michael

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
don't expect anyone at the front desk
2024 年 5 月に 1 泊滞在

4/10 (不満)

Jeff

気になった点 : 清潔度
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Virginia

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Did not like anything. Very dirty with mold on the ceiling. The hallway is filled with a heavy Marijuana smell. Had to change rooms due to the smoke detector hanging from the ceiling and the obvious smoke smell. Breakfast consists of a brown bag with an apple, water, apple juice and a fruit bar. Creamer for the coffee smelled off.
2024 年 5 月に 2 泊滞在

6/10 (普通)

Michelle、Stanhope

出張, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet which was a plus but the hotel is tired and needs a full renovation. The owners use the drop off area as their own parking. The entry and exit doors are difficult to open and unsafe and you cannot use your key to re-enter. The room was good overall with Comfy beds and good climate control but the facility was a bit dirty and dingy. The ice machine didn’t work consistently and there was no water in the water machine.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

William

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
The first room had bugs in it and no remote the second room had a broken window. Breakfast was a small bottle of water, an apple and a muffin in a paper bag. No coffee
2024 年 5 月に 1 泊滞在

6/10 (普通)

Patricia

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

Kelly

気になった点 : 設備とサービス
The shower was dirty. Room smelled like smoke. The toilet leaked and the bathroom floor was covered with water. Staff was very kind but the lack of cleanliness of the room was very concerning.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Alison

気になった点 : 清潔度、施設のコンディションと設備
Would not recommend ! Definitely not worth the $150/night that we paid! Dirty, stained walls and literally cob webs in the corners of the ceiling. Didn’t want to walk barefoot on the carpet! Such a rip off! But they know they can charge whatever since it’s close to the airport.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Tanisha

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My recent stay at Baymont by Wyndham was far from satisfactory, marred by several cleanliness issues that greatly impacted our comfort and well-being. Upon entering the room, one of the first things we noticed was the presence of mold inside the fridge. This was not only unsightly but also a significant health concern, especially for my son who started coughing shortly after we settled in, likely due to the mold in the room. Adding to our discomfort was the overall lack of cleanliness. The room was visibly dusty, making the environment feel unhygienic and unpleasant. However, the most troubling aspect was the state of the bathroom. It was dirty, with areas that clearly hadn't been properly cleaned, leaving me with a feeling of unease. At one point, I even felt like something was crawling on my skin, which was quite unsettling and made it difficult to relax. Given these issues, I had to call Expedia to request a full refund and find alternative accommodation. As a guest at Baymont by Wyndham, I expected a certain level of cleanliness and attention to detail, which unfortunately was lacking during our stay. I hope that these issues can be addressed promptly to ensure a better experience for future guests.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Joseph

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We arrived at the hotel and checked in. When we reached the room my wife had to use the bathroom. When she went to flush, there was no water. When we asked the front desk, they stated that they had an issue and had to turn the water off but we were nevwr told about this. They description stated free breakfast and if staying at other hotels we were expecting a regular breakfast. It ended up being a bag with items that i would not consider a breakfast. The shower did not have a plastic shower curtain, so the bathroom became flooded with water when we took a shower. We asked for extra towels and it took two requests before we received them.
2024 年 5 月に 2 泊滞在

4/10 (不満)

James

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Continental Breakfast consisted of a sometimes not full paper bag of mostly prepackaged food. Many things didn't work -- ATM, ice cream machine. First room had a smoke detector that was detached and in a dresser drawer. This was reported, but it wasn't fixed. Switched rooms. The second room had a leaky faucet that was "fixed" by turning off the hot water valve. This was reported, but it wasn't fixed. Housekeeping never showed up. Front desk staff was not very friendly, except for the gentleman who checked me in. Definitely not recommended.
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Darrin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was comfortable and pleasant. Nice staff.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Mirella、Tampa

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The facilities needs repairs and renovations asap. The water is too hot and no cold water. No elevator and they tried to charge for parking when is stated in all website that is free parking.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Jean

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Like nothing. Horrible expérience
2024 年 5 月に 1 泊滞在

8/10 (良い)

Robert

2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Khaja

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The towels after the shower and customer service was poor
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Marcus

2024 年 4 月に 1 泊滞在

6/10 (普通)

Ron

They work really hard and the stay was pleasant and will come back again
2024 年 4 月に 1 泊滞在

8/10 (良い)

Nancy

良かった点 : 清潔度、スタッフとサービス
Front desk service was excellent and accommodating. The shower in the first room was running when I entered room and would not shut off. Gentleman working the desk, immediately changed my room and went to deal with shower in the first room right away.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Candy

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed on the 1st Floor. The room next to us was missing an exterior window! The entire hotel smelled like weed! Bathtub was leaking water; flat bedsheet dirty.
2024 年 4 月に 1 泊滞在

4/10 (不満)

Ron

OK. Will stay again.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Ron

Decent. I wish they would focus a little more on there cleanliness.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

karyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was responsive and accommodating.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Richard

カップルで旅行
Need updating but it’s $65 a night so you get what you pay for
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

AMBER

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was really hoping the reviews were inaccurate! Unfortunately they aren’t, upon entering my room the toilet was running and I quite literally had to take the back of and mess with it for it to stop, tissue was stuffed in the door key hole, walls visibly dirty, the lower part of the mirror was covered in what appeared to be dog slobber, the chair had something white spilled on it. I was on the first floor when I entered the window was open, no locks-not a safe area, window was also smashed in the bottom corner, floor covered in all types of debri, including stuff up to the size of a pen. I’m led to believe my room wasn’t cleaned at all. Behind the entertainment stand had only two outlets so I had to physically move the stand out to unplug the microwave and plug in the refrigerator-which smelled of spoiled food-probably why it wasn’t plugged in. Overall a horrible experience. I travel for work and stay in hotels three nights a week. I’ve stayed sketchy places but this is by far the worst place I’ve ever stayed. 10/10 don’t recommend.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Laurence

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice comfortable stay
2024 年 4 月に 1 泊滞在

8/10 (良い)

Diane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Outside was a little scary because the side lot didn’t have lighting.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Gilian

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was absolutely atrocious. It smelled, our bathroom mirror looked like it was clean with a wet paper towel and not dried...water marks all over the mirror. The staff was not friendly at all, not even a smile. There was no coffee or hot water in the lobby. The hotel smelled badly and was just outright nasty. Dirty carpet. I didn't even want to touch anything in my room because of how it was. We were extremely disappointed especially since it was by Wydham. Never again.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Doug and Jenna

良かった点 : スタッフとサービス
Rooms were clean and shower worked once we figured it out. Breakfast is in a baggie, wasn’t sufficient for our typical needs, overall it is an ok room. Area isn’t desirable for families.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Ellen、Lee

良かった点 : スタッフとサービス
There was a smell in the room that was noxious. No toilet paper. Conveniently located for the airport. Free shuttle. Helpful staff
2024 年 4 月に 1 泊滞在

6/10 (普通)

Debbie

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Cory

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay!
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Alison、Denver

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

4/10 (不満)

Jacinthe

カップルで旅行
Vraiment décevant comme hôtel! Défraîchi, tout est vieux et sale ( murs, tapis…) Pas de savon dans la chambre, j’ai demandé mais ne l’ai jamais eu. Étions supposés d’avoir un petit déjeuner chaud d’inclus et nous avons eu un petit sac de papier avec un jus, une brioche ,une pomme et une barre tendre.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My room was spotless and comfortable - the lovely man behind the counter was friendly and helpful, and gave me a bagged breakfast and coffee to go that was very generous with a bunch of items! Much appreciated!
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Frank、Mooresville

2024 年 4 月に 2 泊滞在

8/10 (良い)

Colleen

家族旅行
It had a nice bed
2024 年 4 月に 1 泊滞在