セーフティボックス (室内)、デスク、ノートパソコン用作業スペース、アイロン / アイロン台

スプリングヒル・スイート・ラスベガス・ヘンダーソンの口コミ

3 out of 5

口コミ

8.8

非常に良い

評価 10 - 1002 件の口コミ中 604 件が非常に良い" "
評価 8 - 1002 件の口コミ中 243 件が良い" "
評価 6 - 1002 件の口コミ中 90 件が普通" "
評価 4 - 1002 件の口コミ中 39 件が不満" "
評価 2 - 1002 件の口コミ中 26 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.4/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Kazuki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設が綺麗で部屋も広かったです
2023 年 8 月に 1 泊滞在

8/10 (良い)

Christen

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It would have been nice to know that although they are a “pet friendly” hotel there is a $150 fee for pets.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Christen, thank you for your feedback. The SpringHill Suites by Marriott Las Vegas Henderson aims to keep transparency in all its policies, including pet fees. Your insights are helpful, and we're looking forward to welcoming you back soon.

10/10 (非常に良い)

Cornel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was nice and clean and the staff was excellent
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Cornel, thank you for sharing your positive experience at SpringHill Suites by Marriott Las Vegas Henderson. The team is thrilled to hear you found the accommodations nice and clean and that our colleagues excelled in their service. We hope to welcome you back soon!

10/10 (非常に良い)

Dorothy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was huge, had a Refrig and microwave and the room was clean.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Dorothy, thank you for your positive review! The team at SpringHill Suites by Marriott Las Vegas Henderson is delighted you enjoyed the spacious and well-equipped room. We're looking forward to welcoming you back.

10/10 (非常に良い)

Ana Cabrera

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was amazing!!
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Ana Cabrera, thank you for your wonderful feedback. It's great to hear you enjoyed your stay at SpringHill Suites by Marriott Las Vegas Henderson! Your positive words serve as encouragement to our team members who strive to provide an excellent experience. We hope to welcome you back in the near future.

6/10 (普通)

Heather

2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to submit this feedback, Heather.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 (非常に良い)

Emily

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Nicole、truckee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Nicole, it's wonderful to hear that the location of the SpringHill Suites by Marriott Las Vegas Henderson stood out to you. We hope to welcome you again soon. Thanks for taking the time to review your stay.

10/10 (非常に良い)

Vatau

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It had an area for smokers. The parking gets kind of packed
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Vatau, thank you for taking the time to share your feedback. We're glad that you appreciated the smoking area at SpringHill Suites by Marriott Las Vegas Henderson. Regarding parking, we understand it can sometimes feel crowded. Thank you once again for your review and we hope to welcome you back soon to enjoy the full range of our amenities.

10/10 (非常に良い)

Alan Khalid Ham

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buenas condiciones generales… personal suuuuper amable
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Alan, thank you for your stellar commentary. It's delightful to know that SpringHill Suites by Marriott Las Vegas Henderson served you well, especially our team members' super-friendly service. We can't wait to welcome you back for another spectacular experience.

10/10 (非常に良い)

Maria、pleasant hill

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good breakfast, nice room, friendly staff. Jeremy was awesome
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Maria, it's wonderful to hear that you enjoyed your stay at the SpringHill Suites by Marriott Las Vegas Henderson. We're delighted you appreciated our delightful breakfast and comfortable accommodations. It's also great to hear your acknowledgment of Jeremy. Our team members always strive to provide top-notch service and it's delightful to know your stay reflected this. We hope to welcome you back soon!

10/10 (非常に良い)

Colin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great experience from booking to checkout
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Colin, we're thrilled to hear about your wonderful experience at SpringHill Suites by Marriott Las Vegas Henderson. From booking to checkout, your satisfaction is our top priority. We hope to welcome you back soon for another seamless stay.

10/10 (非常に良い)

Marcus

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Thanks for the outstanding rating, Marcus!We're delighted your time at SpringHill Suites by Marriott Las Vegas Henderson was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 (非常に良い)

Alexa

良かった点 : スタッフとサービス、施設のコンディションと設備
Only thing I didn’t like was the parking fee of $15, I think it’s a little expensive. If anything they shouldn’t charge to park if it’s only one night.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Alexa, it's wonderful to hear that your stay at SpringHill Suites by Marriott Las Vegas Henderson was generally positive. We understand your feedback about the parking cost and appreciate your thoughts on this matter. Our parking fees ensure upkeep and security for our guests' convenience. We look forward to welcoming you back in the future and hope to exceed your expectations even further.

10/10 (非常に良い)

Patrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Patrick, thank you for your top score! It's wonderful to know that your experience at SpringHill Suites by Marriott Las Vegas Henderson lived up to your expectations. We're looking forward to welcoming you back in the future. Safe travels!

10/10 (非常に良い)

Jose

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for the fantastic rating, Jose!It's outstanding you had such a wonderful experience at SpringHill Suites by Marriott Las Vegas Henderson. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 (非常に良い)

Trever

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Trever, thank you for taking the time to rate SpringHill Suites by Marriott Las Vegas Henderson. We're delighted to know that you had an enjoyable experience and we appreciate your five-star rating immensely. We look forward to welcoming you back in the near future. Safe travels.

8/10 (良い)

Roger、Chicago

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing special, it is pretty good stay for a business trip, not so exciting for a vacation.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
Roger, it's great to hear that you found SpringHill Suites by Marriott Las Vegas Henderson suitable for your business trip needs. We understand though that your expectations for a vacation experience might differ. We hope you'll visit us again and allow us to provide a stay that is a bit more fulfilling, whether for business or pleasure.

10/10 (非常に良い)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time booking here and I will return. The stuff is really helpful. You don’t struggle with parking. I’m very pleased with my stay.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Wendy, we’re delighted to hear of your enjoyable first experience at SpringHill Suites by Marriott Las Vegas Henderson! It thrills us to know you found our team members helpful and convenient parking to your liking. We truly appreciate your positive feedback and look forward to hosting you again.

10/10 (非常に良い)

Marcel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Marcel, thank you for sharing your positive feedback. We're pleased to hear that you had a pleasant time at SpringHill Suites by Marriott Las Vegas Henderson. It's our goal to provide a remarkable experience for our guests. We hope to welcome you back soon!

8/10 (良い)

Paul

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for the great rating, Paul!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at SpringHill Suites by Marriott Las Vegas Henderson. We'd like to share an even better experience with you soon.

10/10 (非常に良い)

Julieta

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved it!
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Julieta, it's delightful to know that you enjoyed your stay with us at SpringHill Suites by Marriott Las Vegas Henderson. We appreciate your positive feedback and look forward to welcoming you back soon.

10/10 (非常に良い)

Jake

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Jake, we're thrilled to see that you had a stellar experience at SpringHill Suites by Marriott Las Vegas Henderson. Our team members work hard to ensure that every guest's stay is top-notch, and your score suggests we hit that mark with you. We hope to have the pleasure of your company soon again!

10/10 (非常に良い)

Karyn

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 27 日)
Karyn, it's fantastic to hear that your stay at SpringHill Suites by Marriott Las Vegas Henderson exceeded expectations. We greatly appreciate your support and look forward to welcoming you back soon for another memorable visit.

10/10 (非常に良い)

ALMA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for this excellent rating, Alma!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at SpringHill Suites by Marriott Las Vegas Henderson! We'd love to host you again someday for yet another unforgettable visit.

10/10 (非常に良い)

Noel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 12 日)
Thanks, Noel! It's outstanding your time at SpringHill Suites by Marriott Las Vegas Henderson was fantastic. We can't wait until your next visit!

10/10 (非常に良い)

Sonja

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Sonja, it's wonderful to know you had a five-star experience at SpringHill Suites by Marriott Las Vegas Henderson. We appreciate your review and hope to see you again soon!

6/10 (普通)

Joseph

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Clean but dated facility
Room was clean but worn from use. Service folks were very good. Missed the $150 pet fee in the small print, ouch highest we ever paid. When I asked they claimed to shampoo carpet after every use in pet rooms but that was clearly not the case in our room. Breakfast was mediocre. Would not stay here again.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 25 日)
Joseph, we are sorry to read that your stay didn't meet your expectations. Although we appreciate your comments regarding our diligent team members, we regret that you felt the condition of the room wasn't up to par. Our pet fee includes a range of services beyond carpet cleaning to ensure comfortable stays for all our guests. We're also sorry that our breakfast offering didn't leave a positive impression. We're committed to continuous improvement and your feedback is valuable in this regard. Thank you for sharing your experience.

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just what we needed.
It was a last minute booking as we were just driving through. Check in was fast and easy and our room was everything we needed. Breakfast was great the next morning allowing us to get back on the road.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 16 日)
Angela, it's always wonderful to hear such positive feedback. We're elated that you found the SpringHill Suites by Marriott Las Vegas Henderson to be the perfect stopover on your journey. Our team members strive to make check-in smooth and hassle-free, and ensure our rooms meet all your needs, and we're glad to note we hit the mark for you. We're also thrilled to know you enjoyed your breakfast. We look forward to welcoming you again the next time you're passing through!

8/10 (良い)

Mitchell

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Mitchell, thank you for your feedback! We're delighted that you appreciated the SpringHill Suites by Marriott Las Vegas Henderson and found it to be a nice place to stay. We hope to have the opportunity to serve you again in the future, creating an even more memorable experience.

10/10 (非常に良い)

Yongsun

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It looks like very NEW. So everything is so clean and well maintained. Towels and beddings are so white and clean. And the size of the room which was including sofa bed was good enough. It has a living area. We love that. We stayed there for visiting Hoover Dam. That was good for our family.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 11 日)
Yongsun, it's heartwarming that SpringHill Suites by Marriott Las Vegas Henderson met your expectations with its pristine cleanliness and well-maintained environment. Your satisfaction with the ample size of the room with a sofa bed and a distinct living area truly brings joy to us. We're glad the hotel's location was also suitable for your family's visit to nearby locations like the Hoover Dam. Thank you for your kind words and we hope to welcome you back.

10/10 (非常に良い)

karina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great for families
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Karina, it's fantastic to hear you found SpringHill Suites by Marriott Las Vegas Henderson ideal for families. We strive to create a comfortable and welcoming environment for all our guests. We appreciate your feedback and hope to welcome you and your family back again soon.

8/10 (良い)

Alberto

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Alberto, thank you for your solid rating of SpringHill Suites by Marriott Las Vegas Henderson! We're glad to know we met your expectations and we appreciate you choosing our hotel for your stay. Please do share any specific comments or suggestions on your next visit. We value customer feedback as it aids us in continuously improving our services.

10/10 (非常に良い)

Mario Alfredo Segura

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stay with my family for the end of the year at this hotel was very pleasant. A comfortable and clean hotel, with friendly staff and a pleasant breakfast included, all very consistent with the price. An option for those looking for a quieter place away from the Las Vegas Strip (10 min), but at the same time central and easily accessible. I would stay at this hotel again in the future.
2023 年 12 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Mario, thank you for the wonderful feedback about your stay at SpringHill Suites by Marriott Las Vegas Henderson. We're delighted that you found the hotel to be comfortable, clean and well-priced, with a welcoming team and satisfying complimentary breakfast. It's great to know our location served your need for tranquillity yet proximity to Las Vegas Strip. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Melissa, it's wonderful to know your stay at SpringHill Suites by Marriott Las Vegas Henderson was enjoyable. We're grateful for your perfect rating and look forward to welcoming you back for another pleasant experience. Safe travels!

4/10 (不満)

Maradan

家族旅行
気になった点 : スタッフとサービス、客室の快適度
They came into our room twice unannounced which is unacceptable and when I spoke to the front desk they had no response. The complimentary breakfast was a sandwich in a bag they heated up. They had toast but no butter. They also ran out of sugar and gave out brown sugar toppings for your coffee.
2023 年 12 月に 3 泊滞在

8/10 (良い)

Bill

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Cheryl

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortably slept everyone in party.
2023 年 12 月に 1 泊滞在

4/10 (不満)

Joseph

小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No ice
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 18 日)
Joseph, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

10/10 (非常に良い)

MICHELLE

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

keisha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Big thanks to Tofi and Jeremy!,, They made me feel at home and very much at ease.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Tamera

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We checked in late but were greeted kindly - clean room and they had a handicap accessible ready for us.
2023 年 12 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Missed the mark Looking for a home from home
Stayed three nights Requested towels and room service. Only got towels upon request. Never attended to the room or took out the trash. Not Marriott standards. Water supply was under construction and Tv did not work. Great front desk night help was an awesome assistant and recommendation's. Wanted a non Las Vegas off strip experience . Looking for another location for a regular visits when at work.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在

2/10 (非常に不満)

James

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All ice machines were broken. From the first night I kept telling the front desk the lock inside the room didn’t work. Kept being told it would be fixed, and it was never Fixed.
2023 年 11 月に 4 泊滞在

8/10 (良い)

Leonardo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This place was very convenient and quiet.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Esteban Manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy limpio y tranquilo gracias
2023 年 11 月に 2 泊滞在

8/10 (良い)

Karen

2023 年 11 月に 3 泊滞在