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Reviews of Gold Coast Hotel and Casino

3 out of 5
Gold Coast Hotel and Casino
4000 W Flamingo Rd, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 590 out of 1521 reviews" "
Rating 8 - Good. 437 out of 1521 reviews" "
Rating 6 - Okay. 273 out of 1521 reviews" "
Rating 4 - Poor. 123 out of 1521 reviews" "
Rating 2 - Terrible. 98 out of 1521 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jaime

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When arrived at property they were saying don't have any open room for me they gonna try to get me something for that first night when reserved 4 nights
Stayed 3 nights in May 2024

6/10 Okay

hui

Quite far away from the strip.
Stayed 4 nights in Feb 2024

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located near the strip and easy on and off access. They are currently doing some remodeling (April/May 2024) so there was banging as early as 7am and on a vacation in Vegas, that is early. Staff is nice.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

6/10 Okay

Kim J

Traveled with partner
Liked having a tub. Did not like having the bed against the entrance as soon as you open the door and this was a 9 big room with air conditioner against the farthest wall and window also having loud banging of hammers right next to us due to renovations.
Stayed 2 nights in May 2024

6/10 Okay

Latricia

Traveled with family
Liked: Staff & service
We walked to the strip. It’s doable, just far. We thought this hotel shuttled you to the strip. No more. The Buffett is not there anymore also. Somewhat disappointed. Phone hardly worked, text or calling; wifi was bad. Came for a celebration and some of the amenities that we were accustomed too where no longer there, overall nice hotel.
Stayed 5 nights in Apr 2024

6/10 Okay

Adrian

The rooms are really small, everything in the room was old and beat up
Stayed 1 night in May 2024

10/10 Excellent

Malologa, Kapolei

Liked: Cleanliness
Stayed 4 nights in Apr 2024

8/10 Good

Landon

Traveled with group
Liked: Staff & service
Disliked: Amenities
Nice stay. Dated tho. No microwave, no mini fridge and coffee maker which was extremely disappointing
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

4/10 Poor

Porscha

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Been itching ever since I left. Room smelled stuffy and unclean, I should have left when I got there.
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations.

10/10 Excellent

shellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay off the strip. We attend the rockabilly festival every year and stay here.
Stayed 4 nights in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Herbert

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
Thank you for taking the time to share your wonderful experience with others! We hope to welcome you again soon for more five-star guest service.

10/10 Excellent

Murray Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 4 nights in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

6/10 Okay

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had originally booked at Orleans but when we got there they told us the pool wasn't open so we switched to their sister property at Gold Coast. Our room was pretty small for 4 people but it was clean and the beds were comfortable. There was no fan in the bathroom but thankfully there was a little window in the shower that you could open. The only thing we didn't like was that we had to walk through the smoky casino to get to our room. The pool was awesome!
Stayed 7 nights in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
Thanks for sharing your review. We look forward to the opportunity to welcome you back for a five-star experience in the future.

8/10 Good

Lien, RESTON

Liked: Staff & service
It is good for my trip
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 22, 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

4/10 Poor

Ronald, Burnaby

Banging at 7:30 am. Hotel under construction. Problems with switchboard and phone in the room.
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 22, 2024
We sincerely apologize that your experience did not meet your expectations. We would like to make things right and learn from your feedback. Please don't hesitate to contact us directly through our official website so we can assist you further.

8/10 Good

Airi

Liked: Cleanliness, staff & service
Hairdryer didn’t work properly other than that, it was good
Stayed 2 nights in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 22, 2024
We appreciate you taking the time to check out our property! We can't wait to have you back for another fantastic experience real soon.

6/10 Okay

Kerrie, Winnipeg

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Not super friendly; a room upgrade was offered after we were all checked in. Restaurants in the casino were not great and our room definitely had smokers in it previously.
Stayed 7 nights in Apr 2024
Response from Gold Coast Hotel & Casino on Apr 22, 2024
Thanks for sharing your review. We look forward to the opportunity to welcome you back for a five-star experience in the future.

10/10 Excellent

Elis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gold Coast Hotel & Casino on Apr 17, 2024
Thank you for the amazing rating! We are glad you enjoyed your visit.

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and casino, my only negative is the area, the walk from Casino to The Strip is sketchy, wouldnt do it at night.
Stayed 2 nights in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 17, 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

10/10 Excellent

Benjamin, los angeles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The African American security guard at the hotel-key check point is very unprofessional and I said good morning to one of gambling dealer at the table closest to the guest elevators gave me a blank stair when I greeted her in the morning. Other than that, our stay was great. Room was very clean and the amenities they have are great. Good place to stay if you're on a budget but want to be fairly near to the strip.
Stayed 2 nights in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 17, 2024
Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

10/10 Excellent

Dena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Gold Coast!!
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 14, 2024
Thank you for the FIVE star rating! We are glad you enjoyed your visit.

10/10 Excellent

shirley

Business traveler
Liked: Cleanliness
Great fast nice
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 14, 2024
Thank you for your recent visit and for sharing your experience. Please come back to see us again soon!

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were uncomfortable had a my hip and back hurting my neck was stiff not good.
Stayed 2 nights in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 17, 2024
Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest.

2/10 Terrible

ANEZ

Disliked: Cleanliness, amenities, property conditions & facilities
This place was very smoky, dusty and the air quality was awful. They was doing renovations on property and was totally not relaxing. We paid 36.00 resort fees on a daily basis, and couldn't enjoy because of ventilation, dust, air quality in hotel. The restaurant TGIF, was swamped with guests waiting for over an hour because they only had 1 server and 1 bartender. This trip was not good at all
Stayed 3 nights in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 14, 2024
Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest.

8/10 Good

Jamie

Stayed 2 nights in Apr 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

6/10 Okay

Wendy

Liked: Staff & service
The construction continues in the building, the elevators were not working, the bathrooms pn the casino floor weren't clean, and there was a drive by shooting at the north end of the property. :(
Stayed 6 nights in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 17, 2024
We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.

10/10 Excellent

Nancy, Perham

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price and super location
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 14, 2024
We are so glad that your visit with us met your expectations! Thank you for sharing your experience with us, please come back to visit us again soon.

10/10 Excellent

Felisia

Traveled with family
Liked: Staff & service
Disliked: Amenities
The rooms are old looking and outdated. Had to request clean towel as soon as we walked in.
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 9, 2024
Thank you for taking the time to leave us a review. We hope to have you stay with us again soon.

8/10 Good

Roylan

Stayed 2 nights in Mar 2024
Response from Gold Coast Hotel and Casino on May 1, 2024
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

10/10 Excellent

Amanda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lots of construction in the building. Only one elevator was working at the time of check in and it took almost 20 min to get an elevator. WiFi is very spotty and little to no cell service.
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 9, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to have you stay with us again soon.

10/10 Excellent

SAMRUOL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great except for one worker, but didnt ruin my stay. Ping pang pong workers could be more friendly, no thank you or gracious. But great food. Thank you to Marilyn at the check in atea...
Stayed 3 nights in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 9, 2024
Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

6/10 Okay

yang

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 9, 2024
Thanks for the rating. We hope to turn your next visit into a five-star experience.

6/10 Okay

Fiorella

It’s ok
Stayed 1 night in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 9, 2024
Thank you for taking the time to leave us a review. We hope to have you stay with us again soon.

8/10 Good

Becca

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in process, decent rooms for the rate
Stayed 1 night in Apr 2024
Response from Gold Coast Hotel and Casino on Apr 4, 2024
Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

6/10 Okay

Pavan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff
Stayed 1 night in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 4, 2024
Thank you for taking the time to leave us a review. We hope to have you stay with us again soon.

6/10 Okay

Herman

Traveled with family
The hotel is located off the strip, quite average in terms of 3 star ranking
Stayed 1 night in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 4, 2024
Thanks for the rating. We hope to turn your next visit into a five-star experience.

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Asian food and the fast food (Subway).
Stayed 2 nights in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 4, 2024
Thank you for visiting us! We’d love to have you visit again.

10/10 Excellent

?????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 4, 2024
Thank you for the amazing rating! We are glad you enjoyed your visit.

8/10 Good

Sam

Liked: Cleanliness, amenities
The first room was not a remodeled room and I asked for the renovated room which was much nicer
Stayed 2 nights in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 1, 2024
Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

6/10 Okay

Monica

Traveled with family and small children
Liked: Staff & service
Good
Stayed 2 nights in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 1, 2024
Thank you for taking the time to leave us a review. We hope to have you stay with us again soon.

10/10 Excellent

Sannidhya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Option!
Stayed 1 night in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 1, 2024
Thank you for the amazing rating! We are glad you enjoyed your visit.

10/10 Excellent

Irma

Traveled with partner
Disliked: Amenities
No fridge that the only bad part about my room
Stayed 2 nights in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 1, 2024
Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like vacationing in a war zone.There was construction going 12 hours a day. I asked for a no smoking room. My room smells like Cheech and Chong we're giving a concert in it. The walkways and my room had this distinct smell of marijuana. No room service, sauna, food was horrible, overpriced, no delivery.
Stayed 11 nights in Mar 2024
Response from Gold Coast Hotel and Casino on Apr 1, 2024
Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest.

10/10 Excellent

Lolita

Traveled with partner
Liked: Staff & service
Yes
Stayed 3 nights in Mar 2024
Response from Gold Coast Hotel and Casino on Mar 29, 2024
Thank you for visiting us! We’d love to have you visit again.

8/10 Good

Xinyu

Traveled with partner
Liked: Cleanliness
Decent price but a bit far away, clean enough, service OK
Stayed 1 night in Mar 2024
Response from Gold Coast Hotel and Casino on Mar 28, 2024
Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

10/10 Excellent

quang, Pueblo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Gold Coast Hotel and Casino on Mar 28, 2024
Thank you for the FIVE star rating! We are glad you enjoyed your visit.