ランチ、ディナーに営業

アレクシス パーク オール スイート リゾートの口コミ

3 out of 5

口コミ

7.8

良い

評価 10 - 853 件の口コミ中 378 件が非常に良い" "
評価 8 - 853 件の口コミ中 187 件が良い" "
評価 6 - 853 件の口コミ中 121 件が普通" "
評価 4 - 853 件の口コミ中 82 件が不満" "
評価 2 - 853 件の口コミ中 85 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

7.6/10

設備とサービス

7.4/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

Lorie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Away from the strip which we wanted. We wanted a couple of nights to relax. Nice pool area
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Smayer

家族旅行
Everything good thanks
2024 年 5 月に 2 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for your feedback! We are glad you enjoyed your stay and we hope to see you again soon!

4/10 (不満)

Marsha

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
I had no hot water in my room took a cold shower staff was not concerned at all. I am a flight attendant asked for an extra 30 minutes because of a my report time and transportation they would not give it.
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for bringing this to our attention. We sincerely apologize for the issues you encountered during your stay, particularly the lack of hot water. Your feedback is valuable to us, and we will address these concerns with our team to prevent similar situations in the future. We hope you will give us another opportunity to provide you with a better experience.

10/10 (非常に良い)

Yaisbel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect
2024 年 5 月に 1 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience during your stay at Alexis Park All Suites Resort. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to let us know. We can't wait to welcome you back for another perfect stay!Warm Regards, The Team at Alexis Park

2/10 (非常に不満)

jesse、san diego

カップルで旅行, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The check in for the property was an absolute failure. I did not get the room I paid for and reserved. Both the hotel and Expedia pointed the blame at each other and left me stranded in the middle to fend for myself.
2024 年 5 月に 5 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 26 日)
I'm truly sorry to hear about your disappointing experience with your check-in at Alexis Park All Suites Resort. It's incredibly frustrating when you arrive expecting one thing and receive another, especially after making a reservation. I completely understand your frustration and feeling stranded in the middle of a blame game between the hotel and Expedia.Your feedback is invaluable, and I want to assure you that we take it seriously. We'll be investigating what went wrong with your reservation and the communication breakdown between the hotel and Expedia. Please accept our sincerest apologies for the inconvenience and frustration this caused you.We strive to provide seamless experiences for all our guests, and it's clear we fell short in your case. Your feedback will help us improve our processes to ensure this doesn't happen again in the future.If there's anything specific you'd like to address or if there's anything we can do to make it up to you, please don't hesitate to reach out. Your satisfaction is important to us, and we hope to have the opportunity to restore your faith in our service.Thank you for bringing this matter to our attention, and we appreciate your understanding.Warm RegardsThe Team at Alexis Park

6/10 (普通)

Katijo、Enoch

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A little old but mostly clean. Only 2 pools that were very full. The parking lot was way too small.
2024 年 5 月に 1 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for taking the time to share your feedback regarding your recent stay at Alexis Park All Suites Resort. We appreciate your honesty and are glad to hear that you found our property mostly clean.We understand that our resort has a unique charm due to its age, and we continuously strive to maintain cleanliness and comfort for all our guests. Regarding the pool situation, we apologize for any inconvenience you experienced due to the crowds. We'll certainly take your comments into consideration as we work on ways to enhance our guests' pool experience, especially during peak times.Additionally, we apologize for any inconvenience caused by the size of our parking lot. We understand the frustration of limited parking space, especially during busy periods. We're continuously exploring solutions to improve this aspect of our resort experience.Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. We hope you had an otherwise enjoyable stay, and we would love the opportunity to welcome you back in the future and provide you with an even better experience.If there's anything specific you'd like to discuss or if there are any additional comments you'd like to share, please don't hesitate to reach out. Thank you again for choosing Alexis Park All Suites ResortWarm Regards,The Team at Alexis Park

8/10 (良い)

Jose

2024 年 5 月に 3 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience during your stay at Alexis Park All Suites Resort. Your feedback is valuable to us as we continuously strive to improve and provide the best possible experience for our guests.If there's anything specific that you feel we could do to earn that fifth star on your next visit, please feel free to share your thoughts with us. We're always looking for ways to enhance our guests' experiences, and your input helps us tremendously.We hope to have the opportunity to welcome you back soon for an even better stay!Warm Regards,The TEam at Alexis Park

8/10 (良い)

James、Blaine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Big suite with plenty of room. Walking distance to some of my spots. Pool was not open was a bummer.
2024 年 5 月に 2 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the spaciousness of our suites and the convenient location within walking distance to your favorite spots. However, we apologize for any inconvenience caused by the pool closure during your stay. We understand how important it is to have access to our amenities, and we're actively working to address any issues to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay soon. If there's anything else we can assist you with, please don't hesitate to reach out.Warm Regards,The Team at Alexis Park

8/10 (良い)

KEVIN

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 1 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience at Alexis Park All Suites Resort. Our team works hard to provide exceptional service and amenities, and it's always rewarding to hear that we've succeeded in making your stay memorable. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm Regards,The Team at Alexis Park

4/10 (不満)

Jack

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for taking the time to share your feedback regarding your recent stay at Alexis Park All Suites Resort. We truly appreciate your support and are delighted to hear that you had an enjoyable experience overall.Your positive rating means a lot to us, and we are thrilled that you found our resort to be a comfortable and pleasant place to stay. We strive to provide exceptional service and amenities to all our guests, and it is rewarding to know that we met your expectations.At Alexis Park, we are always looking for ways to enhance our guests' experiences, so we value your constructive feedback as well. If there are any specific areas where you believe we can improve, please don't hesitate to share them with us. Your insights are invaluable in helping us to continually refine and elevate our offerings.We hope to have the opportunity to welcome you back for another wonderful stay in the near future. Thank you again for choosing Alexis Park All Suites Resort, and we look forward to serving you again soon.Warm regards,The Team at Alexis Park

10/10 (非常に良い)

Nilsa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a last minute booking since we extended our stay in Vegas and I wished I booked this instead of the strat hotel. Full amenities that worked, kitchen, restaurant, pools and the resort fee was reasonable. Also walking distance from the strip very convenient location. You can hear the planes passing by but I did not mind it. I would recommend this place and book again when I’m in vegas
2024 年 5 月に 1 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for taking the time to share your experience at Alexis Park All Suites Resort! We're thrilled to hear that you enjoyed your stay with us and that we could provide you with a memorable experience, especially given the last-minute nature of your booking.It's fantastic to know that our array of amenities, including the fully equipped kitchen, restaurant, and pools, met your expectations. We strive to ensure that our guests have everything they need for a comfortable and enjoyable stay, so it's gratifying to hear that you found our offerings satisfactory.We're also delighted that you appreciated our convenient location near the Strip, making it easy for you to explore all that Las Vegas has to offer. While we understand that the sound of passing planes may be noticeable to some, we're glad it didn't detract from your overall enjoyment of your time with us.Thank you for your kind recommendation, and we would be honored to welcome you back to Alexis Park All Suites Resort during your next visit to Las Vegas. Please don't hesitate to reach out if there's anything we can do to make your future stays even more exceptional.Warm regards,The Team at Alexis Park

6/10 (普通)

Quaronz

良かった点 : スタッフとサービス
Smells like cigarettes
2024 年 5 月に 1 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 23 日)
Our apologies. If you would like to contact the front desk we can address this issue immediately.Thank You.

10/10 (非常に良い)

vito

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convienace & price
2024 年 5 月に 2 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 (非常に良い)

Nilsa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was a last minute booking since we extended our stay in Vegas. We were staying at the Strat and stayed after. I would have preferred to stayed here my entire trip if I knew about it. You get food delivered if you want to from the properties dining options which is wonderful. Resort fee is only 35 which is awesome compared to the start. Ac works,place has a full kitchen if you book that wit your stay which is worth it saves you on eating out. You have three pools you can use and it’s close to the strip to walk around and site see and the facility has entertainment as well. Honestly if your in Vegas next stay should be here I guarantee you will be happy at the price and all of the amenities they provide
2024 年 5 月に 1 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our amenities and services to your liking. It’s great to know that our food delivery options, full kitchen, and three pools contributed to a pleasant stay. We’re also thrilled to hear that our location and entertainment options added to your Las Vegas experience.We truly appreciate your kind words about our resort fee and value for money. Your recommendation means a lot to us, and we’re glad to have made such a positive impression. Should your travels bring you back to Vegas, we would love to welcome you for your entire trip. Thank you again for your wonderful review!

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great!
2024 年 5 月に 2 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to write a review, we appreciate your feedback.

6/10 (普通)

Anna

良かった点 : スタッフとサービス、設備とサービス
Our room want ready for two extra hours, and when we finally got it there were stains on the bed, no towels, unvacuumed Carpet and a dirty balled up blanket on the kitchen counter when we walked in. Also house keeping barged in at 9am when checkout isn’t until 11am. The room took so long to be ready yet it wasn’t so that was weird. The staff is really nice regardless and the bar tender Cristian was really cool and friendly.
2024 年 5 月に 1 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. It is disappointing to hear about the condition of your room and the early disturbance from housekeeping. This is not the standard of service we strive to provide.We are, however, pleased to know that our staff, particularly Cristian, made a positive impression with their friendliness and service. Your kind words about our team mean a lot to us.Please rest assured that we will address these issues with our housekeeping and front desk teams to ensure such situations do not occur in the future. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only thing is the power outlets in the bathroom are horrible, spacious room comfortable easy pool access and even easier parking. Highly recommend hotel
2024 年 5 月に 3 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your review and for highly recommending our hotel! We're thrilled to hear that you enjoyed the spacious room, comfortable accommodations, easy pool access, and convenient parking.We apologize for the inconvenience you experienced with the power outlets in the bathroom. We appreciate your feedback and will look into this issue to make necessary improvements.We look forward to welcoming you back for another enjoyable stay!

6/10 (普通)

Emiliano

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Chadからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for taking the time to share your feedback regarding your recent stay at Alexis Park All Suites Resort. We appreciate hearing from you and value your input as it helps us to continuously improve our services and facilities.While we're glad to see that you found aspects of your stay enjoyable, we also acknowledge that there were areas where we fell short of meeting your expectations. Your comments regarding your experience are invaluable to us, and we will certainly take them into consideration as we strive to enhance the guest experience for all future visitors.We sincerely apologize for any inconvenience or dissatisfaction you may have experienced during your time with us. Please know that your satisfaction is our top priority, and we are committed to addressing any issues raised to ensure that they are not repeated in the future.We hope that you will consider giving us another opportunity to exceed your expectations on your next visit to Las Vegas. If there is anything specific you would like to discuss or if you have any further feedback to share, please do not hesitate to reach out to us directly.Thank you once again for choosing Alexis Park All Suites Resort, and we look forward to the possibility of welcoming you back in the future.Warm regards,The Team at Alexis Park

4/10 (不満)

Danielle

気になった点 : 清潔度、スタッフとサービス
Check in starts at 4 but room wasn’t ready until I could check in at 6. Bed had stains on it and shower had lots of paint chipping. Rooms are updated and have a kitchen, stove and fridge
2024 年 5 月に 1 泊滞在
Yeraldi Rojas からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to give us your feedback. This allows us to improve our service and closely monitor any areas we need improvement.

4/10 (不満)

yuxian

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 (非常に良い)

Marcial

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buen lugar.
2024 年 5 月に 5 泊滞在
Yeraldi Rojas からの返信 (投稿日 : 2024 年 5 月 21 日)
Gracias por su estancia.

10/10 (非常に良い)

Jacqueline

カップルで旅行, グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy parking it’s not
2024 年 5 月に 1 泊滞在
Yeraldi Rojas からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback !

10/10 (非常に良い)

Deborah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and staff
2024 年 5 月に 1 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for your positive feedback! We're delighted to hear that you found our property clean and our staff helpful. We look forward to welcoming you back for another great stay in the future.

6/10 (普通)

Leonora

家族旅行
良かった点 : 清潔度
Property was clean take your own shampoo and conditioner and body wash we had none in our room. Had to go out and request some . Not a wheelchair friendly place no ramps, no elevators .
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the lack of toiletries in your room and for any difficulty you had obtaining them. If there are any other concerns or suggestions you have, please do not hesitate to reach out to us directly. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 (不満)

peng

気になった点 : 清潔度、施設のコンディションと設備
Not clean -- the sheets on the beds have unknown dirty and hair. The bathroom waste basket was not cleaned. The room space is large
2024 年 5 月に 1 泊滞在
Yeraldi Rojas からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to give us your feedback. This allows us to improve our service and closely monitor any areas we need improvement.

10/10 (非常に良い)

PAULINA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No nos dieron agua Todo impecable
2024 年 5 月に 1 泊滞在
Yeraldi Rojas からの返信 (投稿日 : 2024 年 5 月 21 日)
Gracias por su estancia !

10/10 (非常に良い)

MARQUITA M

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay as if I had my own studio apt.
2024 年 5 月に 2 泊滞在
Yeraldi Rojas からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback, we hope to welcome you back soon.

6/10 (普通)

Michelle

グループ旅行
良かった点 : スタッフとサービス
Maintenance can improve
2024 年 5 月に 2 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your feedback regarding our maintenance. Thank you for staying with us, and we hope to have the opportunity to welcome you back for a better experience in the future.

8/10 (良い)

RACHEL

良かった点 : 清潔度、スタッフとサービス、設備とサービス
A very clean and pleasant hotel. The takeoff and landing are very laud in the rooms.
2024 年 5 月に 1 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for your feedback and for your kind words about the cleanliness and pleasant atmosphere of our hotel. We apologize for the noise disturbance from the nearby airport. We appreciate you choosing to stay with us and hope to welcome you back in the future for an even better experience!

8/10 (良い)

Patrick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place but to noisy from the airport
2024 年 5 月に 2 泊滞在
Sandra Bolanos からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 (非常に良い)

ISIAH

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
It was a nice spacious room off the strip, the only downside was the airport. You can hear the planes take off and the rooms and the decor of the resort was dated but overall it was nice.
2024 年 5 月に 3 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your feedback! We're glad to hear that you enjoyed the spacious room and overall had a nice experience at our resort. We understand that noise from the nearby airport and we apologize for any inconvenience this may have caused. If there's anything else we can do to enhance your stay during future visits, please let us know. We appreciate your input and hope to have the opportunity to welcome you back again soon!

2/10 (非常に不満)

Lupita

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The personal too rude 😏
2024 年 5 月に 2 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 13 日)
We sincerely apologize if your experience with our staff fell short of your expectations. Your feedback is invaluable to us, and we'll address this issue with our team to ensure it doesn't happen again.Warm regards.

10/10 (非常に良い)

Duvie ann、whittier

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We like the hotel because its not noisy,doesn't smell smoke
2024 年 5 月に 1 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your feedback! We're delighted to hear that you appreciated the peaceful atmosphere. We strive to ensure all our guests have a comfortable and enjoyable stay. We look forward to welcoming you back soon!

6/10 (普通)

Jacqueline

I did not like the fact that the rooms are not cleaned every day I had to ask for my room to be cleaned on day two, because apparently they cleaned the room every three days and staying with two other people in one room, every three days is way too long.
2024 年 5 月に 2 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your concerns with us. We apologize for any inconvenience caused by our housekeeping schedule. We appreciate your understanding and hope to have the opportunity to improve your experience during any future stays with us.

8/10 (良い)

Bonifacio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place
2024 年 5 月に 2 泊滞在
Yeraldi Rojas からの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for staying with us, we hope to welcome you back soon.

8/10 (良い)

Tuan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet
2024 年 5 月に 2 泊滞在
Wil Cからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for the positive review!

8/10 (良い)

Derrick

ペット同伴の旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was pet friendly that was really nice
2024 年 5 月に 3 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 7 日)
We're delighted to hear that you appreciated our pet-friendly policy! We hope you and your pet had a wonderful time, and we look forward to seeing you both again soon!

10/10 (非常に良い)

G

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I’ve been coming here for years and it’s always been a pleasure being there. The remodeling is beautiful and near the strip. It’s down the street the strip and eateries!
2024 年 5 月に 1 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your kind words. We're thrilled to hear that you've enjoyed your visits over the years and we look forward to welcoming you back again soon!

8/10 (良い)

Carlens

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was close to everything and the staff were pleasant.
2024 年 5 月に 4 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 13 日)
We're thrilled to hear that you found our location convenient and enjoyed interacting with our friendly staff! We hope to have the pleasure of hosting you again in the future!

2/10 (非常に不満)

Khoa

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is old and bad smell carpet, not enough room supplies. Too much walking and unsafe area.
2024 年 5 月に 1 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 6 日)
I'm sorry to hear about your experience. Your feedback is valuable to us as we continuously strive to improve. We apologize for any inconvenience caused by the condition of the room and the area's safety concerns. We'll address these issues promptly to ensure a more comfortable and secure stay for our guests in the future. Thank you for bringing this to our attention.

4/10 (不満)

Lorissa

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Looks older then in the pictures. Also the restroom was terrible looked old and dirty paint was all over the tub had a moldy shower curtain. I wouldn’t recommend staying there
2024 年 5 月に 2 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 6 日)
We appreciate you taking the time to share your experience with us. We're sorry to hear that the room did not meet your expectations and fell short of the images provided. It's disappointing to hear about the cleanliness issues you encountered in the restroom. Please know that we take your feedback seriously and will work diligently to address these concerns and ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.

10/10 (非常に良い)

Pam

グループ旅行
気になった点 : 施設のコンディションと設備
Parking is terrible no room to turn around
2024 年 5 月に 1 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 (非常に良い)

Angie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The only things it bad is the in fron of my room was a man all drunk and he was smoking all the time and walking in the hallway
2024 年 5 月に 2 泊滞在
Sandra Bolanosからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the disturbance in front of your room. Guest comfort and safety are our top priorities, and we take incidents like this seriously. We will address this matter promptly to ensure a more peaceful and enjoyable stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience.

10/10 (非常に良い)

Stephania

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet and clean
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Carol

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The convenient everything is very close to me
2024 年 4 月に 2 泊滞在

6/10 (普通)

Terry

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Constant smell of Marijuana some things in room old but overall it served its purpose not a bad place to stay
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Christina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will stay again!
2024 年 4 月に 2 泊滞在
Jasmin De Leonからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for your feedback Christina! We hope to welcome you back soon!

4/10 (不満)

Jessica

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

prashant

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice view and pool
2024 年 4 月に 1 泊滞在
Sandra Bolanos からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to write a review, we appreciate your feedback